Federico has a problem with keeping his hands to itself I came in to get fitted for my niece's quicierra with my daughter who is 9 years old and he kept touching her inappropriately while feeding her his dick and balls. I told him no touching just sucking and he kept grabbing the back of her head and jamming his dick down her throat next time Federico Resendez, you pay more she had a throat ache for a week when she could not work next time you pay more read more

READ THIS SCAM ALERT..! this pseudo-business has a a fraud scam to rip you off and take your money. I bought a dress for my daughter and was scammed. this is how it works: 1. items are not priced 2. they enforce the customer to try on whatever they like. 3. when the customer find something they like and ask for the price, the employees will pretend they look up the price on a book and give you an inflated price. 4. there's no return policy visible, you will find out only after they charge you. 5. if for any reason the cheap and overpriced dress shrinks, don't fit or you change your mind, they won't refund you, they will pull a small sign on the other side of the counter that states " DUE TO COVID-19 ALL SALES ARE FINAL". hey Covid protections ended 2 year ago, it's ridiculous. 6. your money is gone and you'll feel the real sensation of been scammed Believe me, don't do business with this place. read more

Cindy's Fashions - All sales are final due to covid-19 in 2024. really....! - Women's Clothing Near Me - North Hollywood, California

We rented suits from this Place and the buttons where not sowed on properly on each suit!

Best place to find a dress for prom or any formal event. They do alterations, have a great selection and customer service is outstanding. They assist in anyway they can. It's the only store in the valley that's worth looking at when it comes to prom dresses especially. read more

I stopped hear to look for dresses for my daughters Sweet 16 court. They were very helpful and patient. They showed us dresses that would arrive in time for the party so we wouldn't waste our time. Overall experience was great. We went back 3 other times to look for dresses for the same event for other family members and to order a bouquet and the experience was always a pleasant one. Dress prices are equivalent to shopping in Downtown therefore making it a better alternative if you don't want to make the drive. Unfortunately, you cannot find a beautiful dress anymore for a low price. The courts dresses came out to $100ea and the other dresses varied between $150-300. read more

By reading these reviews, I expected the worst. I came on a Sunday, January 12 when they opened at 12PM. I was greeted by a lady. I had to look for a bridesmaid dress that's Mauve color and Cold Shoulder (off shoulder) dress. I was exploring for about 30 minutes and even tried on a dress, the guy employee was really nice to me and patient. But I couldn't find a dress I was looking for. I went outside and looked at the Mannequin Display and I asked if I can try that specific dress on the window display and they said yes... I tried on another 1 and it still wasn't the dress I was looking for. And the lady employee approached me and asked what I need help on and I told her what I want, she showed me a catalog and she told me to pick a dress on the catalog and so I did. She gave me a dress to try on but I didnt like the 1st dress she showed and she suggested to look at the new style they have and even offered to let me try it on and OMG. I found the dress I was looking for on the 4th TRY! They were very patient with me the whole time I was there, I spent about 1 hr and 30 minutes inside and the dress itself was $90 plus tax, it came about to $100. I thought it was a pretty good deal because I didnt have to go to Santee to find the bridesmaid dress and color that I'm looking for. Thank you for giving me a very good customer service despite whatever these reviews on Yelp. read more

Cindy's Fashions - Jane Convertible Chiffon Dress Mauve Color in a natural lighting - Women's Clothing Near Me - North Hollywood, California

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I knew by the big group of people shopping at the store that I was in the right place to find a dress. Although super busy, Cindy and the staff took their time to greet me and ask me what I was looking for. Cindy personally pulled dresses that catered to exactly what I was looking for. I found the perfect birthday dress immediately with her help. She made the entire process so easy and enjoyable. I would definitely recommend Cindy's fashion for any future event- birthday, prom, baptism, etc :) read more

It's was the biggest mistake we did we will not recommend anyone to this place our order was late from their promised date then when it did arrive it was a different color we could not take a chance of sending the dress back and wait for more disaster I'm a supporter of local business owners is the only reason I took the chance but please stay away from this place I don't even know how they stay in business read more

Cindy's Fashions - This is sure not a lilac color dress this is clearly blue color - Women's Clothing Near Me - North Hollywood, California

plain and simple horrible customer service they need to fix their attitude need to greet their guest save your money going to else where because this is the worst place you could come get your dress !!!! read more

The GF USED to like this place until they gave her the runaround on an order that they promised to deliver a week ago. Now she doesn't have time to get it tailored as they promised (three weeks ago). I was actually going to give them one star for not wanting to refund her money, delivering the dress late, and giving lame excuses for their lies. However, they made up some points when they found her a better dress at a hefty discount. Make sure you are happy with what you get here before you pay. I also suggest that you do not order anything because they will not refund your money if it doesn't fit or doesn't look right. read more

Customer service is AWFUL! They are extremely rude to customers and when ordering dresses with them, they do not make dresses as promised. When we made a complaint he told customer was wrong and didn't even offer an apology or discount. DO NOT COME HERE read more

Bad Customer service, the worst place to get a dress, the staff is rude and I will never be coming here again. The print on the ticket is blurry on the back, Do not give a high deposit because they will not refund money back.!!!!!!! The old man that works there has very bad attitude. read more

The worst mistake of our life's!!! Most of the staff here are unprofessional, rude and seems to me they are unhappy with there jobs. Don't work in a fashion store if you don't have the customer service for it. I wish someone would of warn us about this place or taken the time to read the yelp reviews. There's so many reasons of why this place sucks, but too many issues to type or explain. Be smart and don't purchase from this place. Sorry Cindy and the lady Kelly who are the only 2 with ok customer service, but you need to improve your business if you want your business to continue to stay alive. Seriously would give them no stars, but yelp won't let me post my comment. read more

All my sisters got there quinceñera dresses here and they were really nice , also the customer service is so nice I 100% recommend coming to Cindy's read more

Fucking rude ! Lady has a Nasty ass attitude and refuses to show you what you want to see unless you sign a contract and put a downpayment. Save yourself money and go elsewhere ; all you'll get here are overpriced dresses, attitude and some smart remarks. Avoid ! read more

One of my good friends is getting married next week and I need a dress ASAP I came here for the first time and I fell in love . Their selection is out of this world. They have a dress for every body type and occasion. Cindy helped me and it is by far the best customer service I have ever received. She's so patient and gave me so many different styles to choose from I will definitely be coming back and referring all my friends over! read more

Cindy is AMAZING!!!! I have an annual formal event and I don't let no one choose my dress but Cindy. She always knows what to pick out. I only come once a year and every time she sees me, she says, "it's that time of year again?" She remembers me each year. She's very nice and professional. Every dress she picks out, I go with it. Each year everyone loves what I wear. I wouldn't go anywhere else!! read more

I was a groomsmen for my buddy's wedding this past weekend and rented my tux here, had a great experience! The employees were accommodating and went out of their way to make sure I was satisfied. Will be back in the future. read more

I had purchased my 15 dress here and it was absolutely amazing I had no problems the owner had gave me and my parents a great deal ! Now recap to 2019 we are purchasing my sister 15 dress here as well and so far everything has been going great her dress arrived and it's beautiful they respect our appointments. Of course when we got their they where just finishing up with a customer but that's no biggie!! It's all about communication people !! Iv been going here for years and never had an issue read more

Staff is extremely unprofessional. They show up late and are extremely rude. They are under staffed as well. The prices are cheap but so are their dresses. It's not Davids bridal you pay the cheap prices which aren't soo cheap for crappy dresses and even crappier customer service. read more

Horrible service! I wish I would have listened to the previous reviews and would have saved the time wasted and 30+ mile drive! I went in and was interested in trying a few dresses, most of them had a sticker saying "Do Not Touch" so I couldn't really grab myself and go to the fitting room. I walked around for about 10 minutes and no one offered to help, so i told my mom we should go, a lady finally said "can we help you with something" and i looked at my mom and she replied "you try them on since you are here already" I was just going to ask if I could try a certain dress on when the same lady said "are you ready to buy today?" with attitude and super rude. I replied, "why are you almost closing?" She replied "umm no..." turned around and gave her back to me.. that was the perfect moment to walk out of there as soon as possible. I'm not a confrontational person and I have never left a bad review but I really do not anyone to go through the same thing, but in that moment I really thought of responding "are you ready to sell today or should I come back another day?" with the same attitude she gave me! She really had NO interest in selling or helping me out! I left the store without trying one thing! DO NOT RECOMMEND AT ALL! You'll only waste your time! read more

Went here for bridesmaid dresses. The price was not bad but the quality and service were. The dresses were slightly different shades of purple but for the price i didn't mind. The problems started when they did the alterations. They refuses to admit when they messed up. They made one dress too short. They made another way too tight and in making the dress strapless they cut the cup and deformed the dress. When I brought all this to their attention I was told I was rude when i know I wasn't. They said if we wanted a new dress we would have to pay for it. None of my bridesmaids were happy in the badly altered dresses so they changed after the ceremony. Point is, go somewhere else. read more

Ok so I called this place during the week and was told by a gentleman who answered the phone that they are open Monday - Sunday at 11:30 am. I made arrangements so I could be here right at 11:30 am on a Saturday. So tell me why it is 12 and the store was not open yet. Really bad to have no consideration for your customers time Cindy's Fashion!!! May I add the two girls that showed up to open never apologized to all the customers waiting outside! Very unprofessional! read more

Don't go to this place.. We went and made and order and for personal reasons we had to cancel the order ..we went the same day and was told by the owners daughter that they couldn't refund the money... Then a month later I got a call from the owner telling me the order was there and I told her we had already cancelled and now the excuse for not returning the money was that they had to pay the delivery fee and couldn't refund me the money when I had gone to cancel already read more

My go to place when I need a tux rental! Prices are more than fair and the selection is great. Came in to have my measurements taken yesterday and even though the store was packed I was in and out quickly. If you're looking for a one stop shop for all your formal wear needs, definitely check out Cindy's. read more

I'll never go back! Horrible miscommunications with the employees. A lady told me my dress would be ready by a certain time, and when we came back to pick it up, we were told my dress never would've been ready that early. I paid $40 for alterations and when I came back nothing had been done but they still charged us. Plus, they never fixed the broken hooks on the dress. Terrible! read more

If it were possible to give a zero star rating I would. I went to this establishment looking for a dress that made me feel beautiful and was in a reasonable price range. I did find a dress that I loved and they told me they would just be ordering it in my size because they didn't have it in the store. I ordered a champagne colored dress and I got a white dress with a gold underlining. My dress was meant to be worn for a wedding. When I addressed that this was not the dress I ordered they pushed that it was what I ordered. When I asked if I could exchange it for a different color IN THE STORE they said no because my dress was a special order. So my boyfriend asked if we could use my deposit on the dress towards a new dress and we would pay the difference and more they said no. So I ask you, how is that fair? I don't think I was being unreasonable with my requests. So please I ask you not to bring them you business because you will have issues with them. I suggest going to June's in the Burbank Mall. The customer service there is amazing and they are upfront with you about everything. read more

Bad Experience!!! Never going back again!!! I've been there twice and nothing but misunderstanding . Very unprofessional with the staff.

Great communication and all of orders were handled at a top notch professional level. 5 out of 5!

This boutique is fantastic! I got married last May and they helped me get sharp looking tuxedos for my grooms men, and beautiful dresses for the bridal party. They had a big selection of bridal dresses. The staff was friendly and helpful, they helped make a stressful situation a breeze. My fiancé/wife was really happy with the service. I highly recommend this shop. read more

This place is the worst to buy dresses we order dresses from them and they were the wrong color and we order them 2 mos before are event, also they wanted us to pay more money so they can steam them the dress looked like they were pulled out of a box's and said hair. The swap meet has better service then them... Good luck if you go there. . . read more

Owner is totally rude.....do not recommend this store to anyone..i was holding my phone and in a rude way said i could not take pictures of dresses..I told him I wasn't he said I am just letting you know that you cant..I didn't like the way he said it if he would of been nice about it I wouldn't of mind...He lost a customer,,I was going to purchase a $200 dress his loss.. read more

I was in search of a ghetto, gaudy, fru fru dress shop where I could get a cheap dress that my daughter could run around in at a princess birthday party. I grant this business TWO stars because I got almost EXACTLY what I endeavored--in addition to TERRIBLE customer service. It was quite the experience. Cindy's Fashions does not operate on normal business hours. I stopped by at least three (3) times in the middle of the afternoon on week days, and the store was never open. I bought a frilly frock straight off the rack. The alteration that I ordered was "simply" a hem to make the dress run around friendly. The alteration was not completed in time, although she had over a week (7+ days) to fulfill the order. When the dress was, finally, ready, you will NEVER believe what was before me... The alteration lady just cut off a few inches from the bottom of the dress--no hem, no surge. The dress was just cut off, and fell victim to fraying after 15 minutes of wearing it. Because I received the dress so last minute--I could not get a resolution prior to the party. Cindy, the owner of the store offered to order me another dress and do the alterations correctly the second time around. Literally, it took her exactly six (6) months to get my dress back to me completed according to my original order. Her excuse was that it was "prom season." Everyone knows how fast children grow. So, needless to say, I CAN'T DO ANYTHING WITH THIS DRESS!!! I simply dumped it in one of those donation bends on the side of the road. read more

It was a great experience to start with. I came here to order dresses for bridesmaid and a flower girl. A lot of attention to start with, the person helping was very attentive and full of ideas to help find what we needed. Ordered four dresses, they looked cute, price was great. That in itself would be at least 4 stars. What dropped it was the customer service. 1st were told we would be told we would get a call when the dresses first arrived, didn't happen. Then we set an appt to meet on a Saturday for alterations. The person who was specifically supposed to help us didn't show up for an additional 2hrs. We kept asking the staff, they called her and said it was due to traffic, but there was not one word of an apology even out of courtesy. Next occasion we were waiting again for a phone call to let us knew dresses were in after alterations but still no call. I would've liked to have given a better review after such great help from the 1st encounter but I couldn't after poor communication. read more

Worst experience ever! Came to get dresses for a event, first off they where like 3 weeks late we got them the week of the event, and they weren't even right. We literally received our order the day before. The staff was rude, and the place is old dirty and stuffy. read more

Don't recommend it's horrible. They don't give you what you order!! This place isn't worth it for Quinceñeras!

I was disappointed when I read some of the horrible reviews this business has received. I've purchased many dresses here for my wife and young daughters on multiple occasions and have never had a bad experience. The employees have always been truthful, helpful, and provide good input on what is currently trending in formal wear. During my last visit I had trouble paying with my debit card. The machine they had declined it. So I went across the street to the ATM. I withdrew the money I needed and paid in cash. The following day I discovered my card had in fact been charged there although the machine read declined. My wife called the business, spoke with the employee, and informed her we had been charged twice. The employee immediately resolved the problem over the phone and fully refunded the amount charged on the card. I will continue to buy dresses for my family from this business and would recommend it to anyone. My advice, don't bring your small children to this business. Although they have clothing for them, they have very little space for them to sit. The place is saturated with a variety of fragile items and beautiful dresses kids can ruin if they're irritable and running a muck. read more

NIGHTMARE!!! I recently had my wedding and I'm sad to say that my wedding party was very disappointed that I picked this place. I did yelp it and saw the reviews but never imagined it would be this bad. First impression was great, Kelly and Vero were very helpful and nice. But the week of pick up was a nightmare, all the suits were either damaged or not fitted properly. When it came time to try it on Cindy and the gentleman that works there were blinded by the ill fitting suit. Said it fit great even though pants were short and shirt was too big/small. Made excuses as if it was our fault for picking that style. Only agreed to tailor if it was torn, which they were. Mostly all pants were torn in the crotch area. Final pick up was made and pants were sown only by one thread as if we wouldn't notice. At that time is was too late to make any changes, Cindy made that clear to me... I can say that 2 of my groomsmen got a full refund the day of the wedding after a long talk my husband had with the manager. New suits had to be purchased hours before the wedding. I'm really sad to leave this review but something had to be said. Hopefully they'll make some changes soon. read more

I have 3 daughters and over many years our family has used Cindy's many times for all kinds of special events including prom. We have saved a FORTUNE using this place. The merchandise and service are absolutely outstanding. This is a family business and they truly make their customers feel like part of the family. The staff is amazing and can really help you find the right match for your figure, event, skin tone and pocket book. I cannot recommend Cindy's enough, I wish I could give them ten stars. read more

worst service ever. went twice and the person i needed was never there so then i made an appointment, went for the third time with an appointment set up and she never showed up. waited 1 hour and a half. recommend going somewhere else. read more