It was very good movie experience.. nice work by n clean seats ... very comfortable.. but my cup holder had no cup to support so my water bottle went into sofa , I had to put my hand down in search of it .. The staffs were very friendly, yummy popcorn... would visit more in future .. read more

Omg This place is incredible amazing!! The staffs are so kind and obliging, this theater always has been clean every time when I come with my family, for sure I'm coming back more. read more

Probably the most dirtiest and smelliest theater I've ever been to. They don't even have the decency to clean out the cinemas (popcorn, food leftovers and soda cups still in the cupholders). read more

Great seats, online reserved seating, the A/c is on entire time unlike Towne3! No complaints

Toady we came here watch Badala movie show time in 10:40. They start show at 11:00... to bad

Completely renovated Big cinemas. The sound system is awesome, extremely comfortable recliner seats and you can reserve seats upfront to avoid standing in huge lines outside. read more

I want to give it 5 stars but they need to be strict about the people turning their cell phones on during the movie. It happens every single time. Wazir has such a thrilling plot but got disturbed with peoples phone lights!!!! Any time you go to American theatres they show a clip about turning phones off-make it funny scary whatever but this theatre does not show anything. IT should be done before movie starts and after intermission maybe then people will get the message. These same people would never dothis in American theatre but dont respect our own people.Snacks are good and fresh popcorn always. read more

This place is really cool.. The recliner seats makes it so special. Theatre is not so big, looks like about 30 to 50 seats in total. Good screen, good audio and the seats as well are really good. Bigger seats with recliner gives a comfort of watching a movie at home :) Would recommend to others. Discounted Tuesday !!! read more

We went to watch a movie 'stree' today for the 10:30 am show. The show was clearly there on the website. When we reached after driving half way across the city for 30 mins, the person at the counter repeatedly lied. First he said there is no show. When I showed him on the mobile, he said google screws it up, one should check the website. When I showed the show on their own website, his lies were caught and he became unfriendly too. Then he called his manager and then lied again that they don't have 'key' to play the movie. When I told him then how can you play the next show, he did not have any answer. His manage was on phone but provided no answer. This was a very bad experience and full of lies. They clearly cancelled the show as there was no one apart from us. The behavior and attitude was also very bad. Horrible to say the least. read more

great comfort in seating. Makes me feel worth watching movies at this theatre.

very good for watching desi movies, nice seats!

Terrible customer service. Called for a refund. They said you need to be there in person for refund. Person on the phone spoke like he is talking to a teenage kid. Theater started off good but it will soon shutdown just like Naz. read more

Hi, I booked tickets for 16th Feb 2017 night show 11 PM for Ghazi movie. My seats was not good it is coming out when you push front.It was not comfort I told this issue to assistant manager he came and checked but his answer was not responsible. He told all seats will be same if you wish to watch movie watch or leave theater. This is not at all acceptable i will never come to this theater again read more

THIS PLACE HAS BUGS!!! During the movie, both my wife and I started feeling very itchy around our shoulders and arms. When we came out, we had bad bug bites. Clearly, this place is infested with bedbugs. I reported this to management but I'm not sure if they are taking it seriously. It appeared they were aware of the problem. Their apology is no good. I heard it from someone before. We shouldn't have gone. Its unfortunate as this was a good theater. read more

Great place to watch Indian movies in SF Bay Area. Recliner seating is really cool! Theater is kept clean and the staff is friendly. Great selection of concessions as well. read more

This place is really good and seats are very comfortable...lovely sound system...we really liked this theater.

Good place and very good seating arrangements. Easily accessible, friendly staff. Worth for the money we spend!

very nice theater in the fremont neighborhood.. I was waiting for such a theater.. I had worst experience in Town3 cinemas in San Jose theater which happened to be the only theater that screened some of the Tamil movies... Now cine grand fills in.. Best thing with cine grand is you could book the ticket as well as reserve you seat online.. I show up just on time for the movie.. No more waiting in the line for hours even after booking the ticket online.. read more

Thoroughly impressed by Cine Grand Fremont 7. Was my first time here ever since Naaz 8 closed. Perfect movie experience, including the cleanliness of the cinema hall (including restrooms), variety of snacks offered (yummy Samosas!), convenience of booking your seats in advance (so you don't land up in the first row), amazing sound system, and above all - the recliner seats. All this for prices that are less than what AMC, Century etc. charge. Won't go anywhere else for hindi movies. read more

Very good experience of watching films, best theatre after amc in Fremont. Very less number of seats less crowded in theatre. Food is not the best one may be indian food mostly. read more

Great seats. Surprised not many are aware of this place. Very cheap for the type of seats they offer. If you are in the mood for Indian snacks with your movie then you are definitely in the right place. I've decided that I would watch al my movies here moving forward. Why not when you get this luxury for this price. read more

This place was one of my favourites. But this time we heard about a malayalam movie playing in here and we drive all the way from san jose to this place after confirming(called) with the management and staff. But after reaching they said that there was some technical issues. That was really harsh. We just confirmed one hour back before the show and we should ride back home very disappointingly. We expect minimum responsibility and the way they treat the customers. read more

Wonderful experience and very relaxing to sit and watch a movie in this theater and waiting to watch more movies here and snacks should be better than what they sell over all not bad. read more

This was my FIRST and LAST time at this place. I first get there and the place is completely empty, one guy named Shampoo or something at the front taking orders. The guy didn't seem too great in the customer service department, hence he was asking people if they wanted warm water bottles rather than the ice cold bottles in the fridge behind him. He then proceeded to yell a very loud Arabic word up this stairway and came coming down was this other guy running straight down the stairs as fast as he could, this gentleman definitely looked like he took a puff on some magical mushrooms or something. So then we walk into the movie theater and everything is pinch black basically, no previews or anything and we sit down to cloth seats that are completely filthy. The previews however did start at exactly 9, but then we were graced by two ppl, a man and his son and they proceeded to sit next to us completely barefoot with the stench of their toes piercing our nostrils. Overall loved the movie "Aladdin" but the experience was completely disastrous. Never going back. read more

This place is awesome!!!!!! Before it changed it ownership, this place was really dingy, dirty, and even had rat problems. Now this place is clean and well kept. Pros: - This place allows you to book seats online. (I used to hate going to a movie and being stuck in such odd seats because the rest were already filled up) - Speaking of seats, this place has huge velvet recliner seats, compared to most theaters which have conjusted plastic seats with little cushion. Those theaters give the feel that they just want more business by putting more seats. This theater reminds me of Gold Class theaters in India because of the seats. - They have nice food and snack options that you don't really get at other theaters. - They have many show options/keep movies for long. Their many show timings make it convenient to see a movie according to your schedule. They also keep movies for a LONG time so you can get to see a movie that you missed out on. Most other theaters get rid of the move pretty quickly. - It is conveniently located near many restaurants and stores. - Clean, and well kept I have no cons. read more

Was so disappointed with this place. Besides the recliner seats this place has nothing else to offer. There was a dirty used spoon stuck in the seat. Also, the popcorn was disgusting. You can get popcorn for cheaper at century 25 theaters for much better quality. The popcorn literally tasted stale and instead of butter it tasted as if someone had put a ton of oil on it. DO NOT recommend. Do yourself a favor and buy century 25 tix from Costco and catch the latest Indian movies there. read more

Theatre looks good but the staff are very rude and I heard that these guys are using Cc camera in rest room...be careful girls

Went here for a movie show which was cancelled. They said they refunded my money, but the refund never showed up on credit card. Called 3 times, talked to two live people who made a note of all details, with a promise to follow up. Never heard back from the manager. I guess I have to write this money off :( read more

By far the worse experience of my life. The only reason this has one star is because I can't give it 0. The staff is absolutely disrespectful and Rohan, the manager actually promotes is. Customer service means nothing to the people here and I personally would strongly advocate to as many people as I can to never come up here. We had tickets to a show, and they had a power cut even though all other businesses around were fine. Personally, I understand if this happens and even though I came from afar I was not irate about it. But the attitude by which they handled it and weren't flexible in anyway to consider ways to compensate their customers, and with Rohan at the helm of this handling, it totally showed me that this is not a business I want to be associated to. I strongly urge you, not to ever go here. read more

Obviously these bozos spent a fortune on the location but can't get to show their showtimes right on their website. I went there after seeing on their website that there's a show but when I went to buy a ticket they said 'no show'. WTF? This is 2015 for gods sake! Bozos! read more

Movie never starts on time. I am here right now for 10:45pm show, and its 11:05pm. They don't even respond back properly.

Had the worst experience, normally me and my family come to this movie theater and enjoy our experience immensely-we have been coming to this movie theater for over 20+ years when it was under other management also. However, today the screen was not working for our movie and the movie was unable to be transferred to a different theater. We understood that complications and technical difficulties can happen but when we asked the MANAGER if there had been a posting regarding the screen for our movie online that we may have missed he gave an immense amount attitude and yelled "WE HAVE BEEN UP SINCE YESTERDAY MORNING..." all while gesturing and putting his hands in the face of my sister quite aggressively in response to our question. I realize he was clearly stressed but there was no reason to address someone, especially a female, who was just asking a reasonable question. Him having been up for so long was a personal problem and should not have been taken out on customers. Also the workers aside from the manager were still printing tickets for the movie even though the problem with the screen had been going on since the day before. I mean why would you, as a worker, sell someone tickets and popcorn for a movie that you know that they cannot watch because the screen is broken? Normally this theater is a great experience for me and my family but do not expect good service if there is any type of complication or difficulty. read more

Had an enjoyable movie watching experience at this theater today. Went for a weekday matinée and it was not crowded. We bought tickets right at the theater (I hear there is a way to buy it online) and got to choose the exact seats we wanted. Ahmad at the ticket cum concession stand was pleasant and helpful. The theater was spacious, clean and seats very comfortable. The electronic reclining seats made the movie watching experience very relaxing. Movie started on time and they had just the right amount of previews. The screen went blank on two different occasions ... Kind of like a momentary power failure. I'm taking one star off for that. Not sure what the glitch was. read more

Out of all the movie theaters I've been do this has been the worst. Came in to watch a movie that has been out for a few weeks which results in not a full theater. Which was great. Before that I had purchased a fountain drink went to the machine to pour soda and did not have the main sodas. Sprite, coke, root beer, pibb were out of flavor and the owner or manager made eye contact with me and avoided. Walking into the theater our seats were covered with popcorn and crumbs or chips all over. At first I thought it's no biggie I wiped it off then looking at my next seat there was previous garage. Drinks and bags of popcorn all on the seat and floor. I had went out to the manager/owner asking him I'm sorry but my seats I have reserved are full of food crumbs and garbage is there someone to clean or can I switch seats? He replies "I'll get somebody to check". What a lack of customer service by him and the employee who cleaned the seats who was just after getting the popcorn on the ground "forgetting" to pick up the garbage off the seat. Also resolution of the movie it seem i was watching it from YouTube, didn't seem to be so clear and volume was unbalanced. Went to many theaters in and out of the Bay Area, this is by far the worst one! read more

Loved the recliner seats. I came with my kid to watch the movie and was prepared to leave in the middle if she gets cranky. But she slept beside me on the recliner ha haa. Will visit often from now on. read more

Finally, an all Indian movie theater that is really nice! Complete renovation of the old Naz/Big Cinemas theater. Beautiful projection, great sound system, & extremely comfortable recliner seats. And the bathrooms no longer stink. Only negative is that there are no Indian snacks--just the basic movie theater candy & popcorn. Only 4 of the auditoriums are open right now, but the manager said the other 3 should be open in a couple weeks. read more

Always have a pleasant experience here. Make sure to reserve your seats in advance.

I bought tickets mistakenly for the same day instead of the next day. They asked me to come to the theater to exchange. I went there because I had 8 tickets worth $115. They exchanged the tickets, however I asked them why could they not make the exchange on the phone, more so because I am their long term frequent customer. The Mgr. was having a great conversation with me, when another person stepped in and claimed to be the owner. He was extremely rude and bluntly said that he doesn't care if I am a long term customer! I was completely taken a back! What a shame and lack of customer service attitude. While his manager was doing a great job explaining to me the policy , the owner came in and ruined it. I will think twice going there next! Especially when there is a Cinemark next door. Really liked going to Cinegrand as it makes me feel a part of the Indian community! However the owners attitude makes me rethink now !!! read more

Big cinemas is now renovated..! Love the place sound system was good and seats were very comfortable..

Very impressed by cleanliness of theater, comfort of the reclining seats, ability to reserve seats. More theaters like this are needed in the Bay Area. read more