What's not to love about a movie theater that lets you recline like you're in your own living room…read morewhile someone brings you food and drinks on command? The chairs are so comfortable that I had to remind myself I was there to watch a movie and not take the best nap of my week. From the moment we walked in, the theater felt a step above the typical movie experience. The décor was classy and modern without feeling over the top. It had more of an upscale lounge vibe than a movie theater, making it feel like a night out rather than just a quick trip to catch a film. The reclining seats were spacious and comfortable, with plenty of room to stretch out. Once settled in, all it took was a push of a button to order food and drinks. There was no missing key scenes while standing in line for popcorn or sprinting to the concession stand during previews. Having everything brought directly to your seat felt a little dangerous because it makes it far too easy to keep ordering snacks. One thing that often gets overlooked in reviews is the cleanliness, and this place absolutely deserves credit. The bathrooms were spotless, well-stocked, and clearly maintained throughout the day. The lobby, hallways, and theaters themselves were equally clean and well-kept. It's amazing how much a clean facility adds to the overall experience. The staff was friendly, attentive, and genuinely seemed to care that guests were having a good time. Service was prompt without being intrusive, and everything felt organized and professional. Honestly, this theater has ruined regular movie theaters for me. Going back to cramped seats, sticky floors, and fighting concession lines now sounds like a terrible life choice. If you're looking for a theater that combines comfort, great service, a classy atmosphere, and a genuinely enjoyable movie-going experience, this is the place. Just don't blame me if you find yourself checking the showtimes for movies you weren't even interested in seeing simply because you want an excuse to come back.

First time going into star cinema grill. The overall experience was pleasant…read more Ordered tickets through the app and got the luxury seats for two. Came with a blanket though we did not use it. Also comes with a free bucket of popcorn for each ticket. The premium seats also have a nice small barrier wall so that way you can't see anyone from your left or right depending on the seat - these seats always come in pairs, so it's like good for dates or night outs for couples. There is a side button to turn on light but the light is pretty small and not worth using. The reclining was decent and there are plenty of cup holders for multiple drinks. Ordering was pretty simple, there is a QR code on the hand rest table which we could take a look at the menu (which you can also look from the site). Once you are ready to order, you can press on the call button. The food variety is decent, when you press call button, a person will come to take your order and payment. Food pricing can be a bit expensive depending on what you are getting. The pretzels were pretty good, you get two pieces with three types of dips. The club sandwich is pretty good. Water is a bit expensive, would recommend bringing your own bottled water if you want regular water. Overall movie experience was good, smaller size theater room but it was pretty good with lighting and sound. We watched Super Mario Galaxy and will come back in the future for more movies for sure.

Went for the first time after the remodel and it's beautiful! Chairs are comfy, bathrooms are…read moreclean, and the food is actually really good

Sit in a seat that's on the very far left end of a row if you are tall and/or wide. The seats…read morerequire you to rise up and squeeze in between the trays attached to each seat, which makes the space you have to get up and sit down very narrow. Seats on the very left end of a row only have your own tray! Food is pricey but you will feel less remorse if you get something normal like a cheeseburger or chips+queso. I don't come here much because the seats just really are a pain but it's worth it in the end to support this local gem.

Customer Feedback - Damage Control, Accountability & New Leadership (Emotionally Expressive…read moreEdition) I have always loved IPIC. For years, it has been my go‑to place when I want to escape into a movie wrapped in comfort, luxury, and atmosphere. There is something special about arriving there -- from the moment you park your car, you feel like you're stepping into an experience rather than simply attending a show. It's a place that usually understands how to make guests feel cared for. But this visit felt different, and not in the way I expected. As soon as we entered the building, I noticed changes -- subtle shifts in the aesthetics downstairs, a feeling that the signature IPIC polish had dimmed just a little. When we reached the upper level, the ticket staff greeted us politely, but no one explained the new process for blankets and pillows. What used to be a seamless part of the luxury experience was now unclear and uncommunicated. It may seem small, but those details matter. They set the tone. Inside the theater, the service delays were noticeable. We waited far longer than usual, and when our food arrived, it came without plates, napkins, or any of the thoughtful touches that define IPIC's standard. Two pans were placed in front of us -- presumably to be used as trays -- but it felt improvised, not intentional. When we needed containers for our leftovers, we had to leave the theater entirely and walk to the bar. In a luxury environment, guests should never have to chase down basic accommodations. At that point, I knew something was off. I asked to speak with a manager, hoping for clarity or at least acknowledgment. The first gentleman who approached us was condescending, dismissive, and lacked empathy. His tone alone made the situation feel worse. I was genuinely taken aback -- not because mistakes happened, but because the response lacked the respect and professionalism IPIC is known for. So I asked for another manager. And that's when everything changed. The second manager approached with calm, experience, and sincerity. He listened -- truly listened -- without defensiveness or excuses. He explained the recent change in ownership, acknowledged that the ball had been dropped, and validated every concern I raised. His apology felt genuine. His demeanor felt grounded. His willingness to take accountability felt like leadership. He didn't try to minimize the experience. He didn't try to shift blame. He didn't try to rush the conversation. Instead, he focused on resolution, clarity, and restoring trust. He addressed every issue, ensured we were taken care of, and graciously offered passes for a future visit. I didn't want money back -- I wanted acknowledgment, accountability, and assurance that someone would take ownership of the problem. He provided exactly that. And because of him, I left feeling hopeful. Final Impression IPIC has always been a place that blends luxury with comfort, and while this visit revealed areas that need immediate attention, it also revealed something far more important: the power of leadership that listens, cares, and takes responsibility. The second manager reminded me why I fell in love with IPIC in the first place -- not just because of the reclining seats or the gourmet food, but because of the way the brand has historically made guests feel valued. I am genuinely looking forward to the new changes and hopeful that IPIC will return to the exceptional standard that made it a beloved destination. Mistakes happen -- but accountability, empathy, and corrective action are what rebuild trust. And on that front, IPIC delivered.

Shocked... Hubby and…read moreI hadn't been to the movies in a hot minute, so we took advantage of a free night together. Unfortunately... eeek. First, I do want to give credit where it's due. The welcoming team was friendly from the moment we walked in, and the bartender was wonderful. Even though they were out of every wine I asked for (seven different selections!), she really tried her best to find something I'd enjoy. The only wines available were bottles at a much higher price point, which was disappointing. I'm still wondering what happened to their wine selection. Hubby did enjoy a nice cold beer served in a frosty glass, and that was perfect. Dinner was actually pretty good. The steak was cooked perfectly, and the lobster mac and cheese was tasty, although there wasn't much lobster to be found. Now for the theater itself... The seats are definitely showing their age and are getting a little rickety. Service was almost nonexistent. The one bright spot was a food runner who kindly pointed us to the QR code for the menu and even offered to bring us a printed menu. He was great. We ordered our movie snacks, but that's where things really went downhill. The popcorn was as stale as stale can be, the M&M's tasted old and a little funky, and somehow my club soda came with about four ice cubes and wasn't even very refreshing. The movie itself was good, and we still enjoyed having a much-needed date night together. Overall, though, it's sad to see this theater slipping because it used to be the place to go. I really hope they can turn things around. In the meantime, we'll be on the hunt for a new favorite theater. I'd love to hear everyone's recommendations!

This has become our boring married couple Friday night. First Thai food then a movie - all near the…read morehouse. VIP is great with lower attendance, free popcorn and soft drinks (Pepsi products) and a full, not busy bar.

Really beautiful theater in a nice complex with lots of parking. The complex more event focused…read morethan food or shopping, so maybe get food before or afterwards if you're not interested in eating at the theater or Red Robin. I go to a lot Regal Cinemas back home in NY but this one has to be a few years old at best and it's so nice to be in a new one for once. It's massive and has an IMAX (not a 70mm) one, the location is handicap accessible, and the free posters are out with no sort of caveat like the way one of my theatres always makes me take a survey on the location and its service otherwise they won't give you a poster THATS FREE. I loved seeing it out and how nice the employees were. My one issue is that I ordered food ahead of time, checked in to make my food, and it was not ready when I got there. They still had to get one item ready since only one was. It was nachos so it didn't take long, but it was still kind of annoying since I wanted to settle my stuff down and use the bathroom before the movie started.

Went to Studio Movie Grill to see a movie which honestly doesn't have many screenings in the area,…read moreso this was my first time visiting this location. I didn't even know this theater existed, but I'm glad I found it since it's pretty close to me. There was plenty of parking, and since it's not attached to anything else, there wasn't a lot of extra traffic, which made the experience even better. The wings were really good! I got the Korean BBQ flavor and it was super tasty. My mom got the lemon pepper wings and those were great too. We asked for the wings to be fried hard and they came out perfect. I'd definitely order them again, either those same flavors or try some others next time. We also tried the $6 Margarita Monday special. It had a solid flavor and definitely gave a little buzz after finishing it, but not overly strong. The place was clean, the food came out quick, and the overall experience was nice. Only thing missing for me was reclining seats, but I'll definitely be back!

I think this is a solid place to have tasty food while watching a movie. The staff are pleasant and…read morecourteous with their delivery. Sometimes it does take a little while to actually get the food, though. The seats a comfortable and spacious, we sat in the very last row and it was a great view. The sound, screen and ambiance in the theatre are good, making watching the movie a nice experience. The food itself was very good. I had the bacon cheeseburger and it was huge. The fried were also fresh. The chocolate milkshake was a great addition and was also generous in portion. I was very happy to get the change to try other menu items. The tray table was big enough for the food and it was easy to maneuver. Overall, I really like having this convenient and tasty option for my movie experience!

I do like this location a lot. The seats are very comfy, with a very nice recline. Even their…read moreiMax theater has a very good recline There's a nice concession stand to order plenty of eateries n food available and other AMC merchandise n collectibles. There's a bar also located right by the entrance in the right hand Side and right across from it, is the self service kiosk to purchase tickets and the customer service counter. Plenty of parking available outside.

This was my first time here. We came to see Zootopia 2, which was really great. We visited on the…read moreTuesday before Thanksgiving, so of course there was a lot of traffic with kids and families. Outside of people letting their kids run wild while the place was already busy, we still had a good time. There were popcorn spills and some trash scattered throughout the main entrances and around the bar area, which wasn't the best first impression. What I did love was the convenience of buying tickets online and being able to walk right in and straight to the attendant who scans them. That definitely takes away the hassle of waiting in line or dealing with the kiosk. Overall, a solid experience... just wish the cleanliness and crowd control were a bit better.

We bought tickets in advance for a much awaited movie. It was hard to find two seats together but…read morewe found them for a Sunday showing. Parking was easy but it was a long line to get in and the concessions were crowded too. We skipped it and went to our seats. The movie was in 3D and they gave us glasses when we gave our tickets. The movie started about 15 mins late and also cut off in the middle. They got it restarted and it finished but that was a little scary. We had good seats and the theater was clean.

I guess you get what you pay for; when you sacrifice quality for quantity, I have a membership to…read moreboth AMC and Cinemark. AMC cost moore, but as members, you do not wait in line with a prepaid ticket or when getting your food. Cinemark is cheaper but is trash, very poor customer service skills and food cost more, but above all you wait in line like everyone else; even if you have a membership with your prepaid tickets and for food. Please listen to both vedio to see and hear what transpire. I am very disappointed that Cinemark would employ leadership and employee that does not see their members and customers as value patriots. I am pleased to announce that my membership has been canceled, and last three months of memership fee has been funded. Parties envol Gm: Tina Lowery, who did not attempt to even give us guest pass to use at another location. But it's okay because I got my last 3 months of membership fees back. Javan Plummer assistant manager: was the only one that offer to assist us ... I really appreciate the effort he made, although Tina stop him. Washington,[officer] who made the decision that we needed to leave for talking to other guests about feeling the same way.. Listening when this occurs please leave because you never want to be where you are not welcome and the quality of sevice is beyond poor. The lesson in this is that the pen is mightier than the sword. I will not argue, fuss or fight with companies like because the spiderman can be seen at any theater, and loyal members are always willing to pay more where they are valued.

Love and Basketball movie on the rooftop with popcorn and candy is brilliant and definitely a win…read morein my book! Staff is kind and helpful! Very chill and relaxed. The ambiance is great and such a vibe. Come early before your movie to enjoy the scenery and the yard games. Claim your seat though if you're picky like me. This was a great date night! I will be back!

Visited Rooftop cinema, located near galleria and uptown post oak area. This spot quickly became…read morepopular since it is unique and Houston has a lovely skyline view especially at night. The building the theater is on is not that tall. I thought the view would be more skyline but then again you are there to watch a movie so the location makes sense and post oak is a great location. The view is still lovely and it is a nice experience. Only part I was a bit uncomfortable with were the headphones. They are the big ear muff headphones so they don't go inside your ear. I understand the need for the headphones but due to this I am not sure I will go back. Maybe in the future if they do similar to drive in theater where you can personally tune in to a station to hear the movie audio with your own personal headphones. Service was good, there are several drink options and snacks.

Everything! Like why in the world is a bag of m&m's almost $9!!!! The price of the concessions are…read moreabsolutely ridiculous!

Great comfort and movie options. We like this movie theatre. Food is standard for theatres.read more

Good sports bar with sand volleyball courts and an open air feel…read more Bartenders are friendly and quick. Food option was a pop up crawfish boil that was the best we've had this year. Young after work crowd on our Friday visit with large groups watching the World Cup and Astros. Overall, a good spot for drinks with friends.

Called to make a reservation the day before the Mexico-South Korea game and was put down for a…read moretable for 6 inside. I called back again to make sure there wasn't a minimum or anything, and they confirmed my reservation. When I showed up on game day, I walked into the full bar that clearly had no tables and went up to a man with a Decoy shirt on who said they don't do reservations. I told him I had just spoken to someone yesterday, and he "you have wrong information, there's no way we can do reservations with this many people - you probably called the corporate office (it's the number listed on their website so that made no sense)" and was very dismissive of me and not apologetic whatsoever. It's totally understandable that reservations wouldn't be possible on a World Cup day. Seems like the staff are not all on the same page, or I was misled to just get my group into the bar (which has happened at other bars during the tournament so it's not unheard of). Had to take my three nieces elsewhere at the last minute and don't imagine I'll be returning after that experience.