Worst Cinnabon ever. The prices are not fully listed. $9 for the basic cinnamon rolls with very little frosting. Asked about the frosting (pint size) they have containers for and was told only the small 2oz for $2.69. Just crazy prices, dry cinnamon roll, and not very friendly employees. I will not visit this location again. read more

Cinnabon - Crazy Price for frosting - Bakeries Near Me - San Ysidro, California

Bought 2 orders of 4 count bonbites since the 2nd one was just $2. But look at my pic! Where's the delicious icing?! I asked for one order to be heated and the other cold to be saved for later anyway. The taste is still delicious, but again, missing the icing on top! The guy who helped me was super friendly and was courteous. He had my order ready quickly and did warm up one of the orders, which I appreciate! They are closed at 9 pm, later than the rest of the outlet, beware the bathroom next to them will close at 7.30 pm. The place itself has limited seating and is shared with Jamba Juice. You can either take these deliciousness to go or eat the tables just outside of Cinnabon. read more

Cinnabon - BonBites - Bakeries Near Me - San Ysidro, California

After your long day of shopping at Las Americas, treat yourself to a Pecan Cinnabon with extra icing on the side. It's a guilty pleasure that should be shared. I have never looked at the fat grams but I'm sure it's infinity. The true rating is a 3.5. I'll tell you why. When I'm eating a super dulce doughy treat, I must be complemented with ice cold milk. Room temperature milk takes away the pleasure. So I had to wait until I returned home an hour later. Also, paying extra for the icing unnerves me. Start with the right amount and don't pilfer the consumer or destroy the environment further with more plastic. Obviously, this is why we purchase a Cinnabon instead of cinnamon bread. Customer service was fast and friendly with smiles. read more

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I ordered on Grubhub, 17 bucks for 16 adorable bonbites, 1 order of bonbites. When the driver arrived he handed me a tiny bag. They actually sent me 1 order of 4 bonbites. This is not the first time they screwed up my order. It's super annoying that someone can't read when they pack the orders. Grubhub refunded me so that person cost their business money and is costing their business customers. And I'm annoyed Good work read more

Cinnabon - Bakeries Near Me - San Ysidro, California

Delicious Treats Cinnabon | Plaza Palmera (Formerly known as Outlets at the Border), San Ysidro, CA It goes without saying @cinnabon has THE BEST cinnamon roll desserts. But we especially love this time of year when you can buy a pint of their delicious frosting. This year they added Chocolate Cream Cheese frosting to their lineup. We used them to fill in some delicious French toast made with brioche bread and it came out SOOOOOOO good! A delicious dessert located in @plazapalmera right next to @lasamericaspo to treat yourself while completing your holiday shopping. @food_explore_travel_adventure read more

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I think I got food poisoning from here. I went out for brunch, ate at noon then spent the day shopping here. I did not eat anything else until my cinnamon roll around 7pm. About 45 mins later start feeling really nauseous and then end up vomiting and diarrhea. Be warned. Prob unsanitary work conditions, although it looked clean and the staff was friendly read more

I freaking love their oowey gooey centers! Best cinnamon rolls ever! Lol always warm n tastey! Their staff is pretty good too!! read more

Worst customer service of any retailer. Refused service because they decided to close early without updating their hours online. Made a 40 minute trip, and yet they wouldn't provide service over a matter of 3 minutes. Closing time posted was 7pm, and yet at 6:03 they refused service. Will never spend my money with any Cinnabon ever again if this how they treat their customers. Thanks for wasting 40 minutes of my life. read more

Cinnabons at this specific location are almost $10 for a caramel pecan bun. When I go to plaza bonita they are around $6 and change.The girls that work here have the ugliest attitude you walk in and they greet you with this face. They look and sound like they live across the border in MX , should be thankful for the American job they have and have better attitude. The cinnabons are made very sloppy with very minimal frosting or caramel you basically get a dry hard bun when you ask for more frosting to meet the normal amount they try to charge. Never coming back. read more

This place always wants to be closing whenever they feel like it! It says 9pm closing time, I came in at 8:30 and the lady at the front said they were closed. Same thing happened to me on a Sunday, came in at least an hour before and they said they were closed. What's going on!! read more

Had the strongest craving for a cinnamon roll so I went to Cinnabon. I usually don't ask for a receipt because I normally have no intention of returning a cinnamon roll they're just too good right? Not yesterday they weren't. I was on my way to cross the border so after I bought the cinnamon roll I crossed. When I got home (Tj) I was so excited to eat my cinnamon roll with my chia tea latte. I started eating it and it was dry so I warmed it for like 10 seconds or so in the microwave. It came out soft and warm again but was still so unsatisfying! After a few bites I was upset. I started moving the layers over and noticed that there was barely, if anything at all, cinnamon! These little guys are a pretty penny to NOT get it made right! I went back in to Cinnabon to complain about the dry cinnamon roll and request a replacement. An older lady was helping me and she just completely turned her back on me while I was talking to her. I showed her the pictures and all she could say was that next time I need to show a receipt. That they want to make their customers happy but that we need to show a receipt. She did give me another and the cinnamon roll this time was amazzzing! But the customer service was poor. There was no "I'm sorry about that" type of thing, just a very annoyed and unprofessional cashier. read more

Cinnabon - Dry! No cinnamon - Bakeries Near Me - San Ysidro, California

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This store is very happy. right as I walked in I was greeted by erick (shout out!) who helped me and had a great conversation . Helped me with questions and gave recommendations , I came for a cinnamon roll but walk led out with two trays of danishes and an iced coffee! Wow! read more

Called & spoke to Elvira she was very helpful. Great customer serv.My order was fresh & the Cinnabons were Great.We got what we wanted & will be back. Thank you. read more

Great food and service!! Manager/owner was helpful. Fresh pretzel and drinks. Will come back again soon. read more

Cinnabon - Great service and food! - Bakeries Near Me - San Ysidro, California

Regular Cinnabon with excellent fast service. While looking, two associates try to help me on what to get. My nephew got center roll, my father got coffee, and I got regular cinnabon. The coffee was not hot, but maybe because it is 3:40PM. Other than that, excellent store. read more

Cinnabon - Bakeries Near Me - San Ysidro, California

You can't ever go wrong with Cinnabon! Right, same thing I thought..... Except my roll was super dry. Whomever made that batch was not feeling the bomb cream cheese frosting that day. There was hardly any on the two rolls left. It was close to closing so I knew there weren't anymore baking. In addition, to the fact that the cashier was already cleaning up. So I didn't bother mentioning it, but def the first time I was ever disappointed by Cinnabon. read more

They tried to charge me $6.24 for a small cup of regular coffee. What a ripoff. I complained and they refunded the money. I guess if you buy a bun you have to down it with something. read more

This place and these ppl are awesome!!! No complaints at all... i wont call names cause i cant remember all of them... but they are all nice and very patient with my indecisive girls... lol read more

I freaking love Cinnabon And this location always has very friendly employees. Last week they freshly made cinasticks for my friend and I and let us have free samples while we waited. Ps: the music they were playing was great! read more

This is the letter I sent to auntie Anne's/Cinnabon store when I bought Cinnabon & pretzels today. It pretty much ch says it all, so why bother when the employee won't acknowledge one's purchase? I love Cinnabon & auntie Anne's but this type of customer service leaves a bad taste in my mouth. To Whom It May Concern, Since there was nobody in the store, I took my time asking questions about the frequent customer card. I had changed wallets today so I didn't have my customer frequent cards from both auntie Anne's and Cinnabon ( I'm both a fan of Cinnabon & auntie Anne's that's why I can never decide what to get when they are together, which happens to be this store). The gentleman told me that since the store is new, they don't have it available. After my purchase, only then did the employee give me the info about the auntie Anne's app., even though I was already asking about it beforehand. After I made the purchase, I sat down & downloaded the app. Only then did I realize that I could have added points to my app with the purchase I just made. So I went back to the employee asking if he can consider my purchase for today now that I have the app. I was told that they can't. I had been asking info about them. Why can't he tell me about it beforehand so I could have downloaded the app then he could have scanned my app right then & there? I have been asking about the company's perks the whole time!!!. I understand if they can't retract the purchase but all they needed to do was to tell me about it BEFORE I made the purchase!!!! This is not good customer service in my opinion. I was not asking something for nothing! I'm merely trying to get into what the company's offering!!! But the employee is not willing to do it!!!!! Is this how the company wants to do business????!!!! If it is, why bother offering the app in the first place if the employee is not willing to do it???!! PLEASE!!!!! I want an explanation from somebody from the company! I might as well not have seen the darn app!! 6F662388-43F6-47D1-8F01-5C65FC3776E3 Sent from my iPhone read more

This 3 in 1 shop is the perfect mixture of goodness. I went to Cinnabon last night and ordered the classic Cinnabon...tasted as delicious as usual and seemed cheaper than other locations. I was given a Cinnabon from a fresh tray right out of the oven...AMAZING! read more

worst customer service ever and their products are horrible. they offer a free soda when you check in but then they don't want to substitute any other drinks when their drink machine is out of "gas". apparently its ok to them to give customers flat drinks. the cinnabon i ordered was blah. i will never come to this place again. ive been here twice and both time they sucked. read more

Fabian was really awesome, handled the food with care and respect and treats customers nicely, give the guy more money

good service and good food. i really like the cinnabon's fresh food: pretzels cinnabon's hot dogs churros sandwiches.