I would like to report a poor experience at your Cook Out location. A short Hispanic male employee…read morewearing a blue apron, who was working near the second window by the carry-out area, was rude and dismissive when I requested an itemized receipt showing the price of each item purchased. We also had issues with our order. The first time we ordered, it appeared he did not hear us correctly, and we had to repeat our order. We were given a large fry instead of the regular fry we ordered, and the only receipt we received was for the spicy wrap. When I asked for an itemized receipt for the entire order, he repeatedly pointed to the total receipt taped to the bag and ignored my request. I believe customers should be treated respectfully and receive proper assistance when concerns are raised.

The right drive thru line at this Cook Out is always fast. If you want fast service go in that…read moreline. I don't know why the other line takes so long. Order: usually double burger with lettuce, tomatoes and pickles. I love that they let you customize your burger with fresh toppings. I've never had a wilted lettuce or tomato. Pretty good fast food burger.

Came by for a quick lunch and the food was amazing. My server was Kyla, she was excellent and very…read moresweet. Will come again.

This diner was an awesome Yelp choice. Old school look with amazing service and food…read more My eggs were fluffy as well as my pancakes. The chicken wings were huge, fried just right and juicy. Kudos to the chef. Only negative is they offer a whipped spread instead of real butter. Delicious pancakes deserve good butter. I asked for real butter and all they had was honey butter. Do not sleep on asking for it. While it still spread, the honey makes it much better.

Update: Mgmnt has reached out to offer a full refund. I was very impressed at how quickly and…read moregraciously they not only messaged me to apologize, but also that they offered to refund based on the situation. While it was not a great first impression, I will be willing to give this place a second chance based on the follow-up alone! In times where customer courtesy and being a customer-conscientious business seems to have fallen to the wayside of pure profit and capitalism, I have to give full kudos as to how quickly and kindly this situation was handled. Well done and thank you for making me feel seen, heard, and valued!!! Just goes to show, voicing your experiences on these kinds of platforms can result in action :)

The large option for a cheesesteak on bed of fries has to be one of the greatest scams here…read more We ordered Cheat's OG on a bed of fries. On the left is a large and on the right is a small. Fries add 2 dollars so the large ended up being 23 dollars while the small was 14 dollars. Weighing both we came away with large weighing 554g and the small weighing 441g. Quarter more food for 9 dollars extra? Don't even want to come back and try anything else at this point. Is this why it's called Cheat's?

I hadn't intended to eat in a good pavilion today, but we ended up here. I landed on Famous…read moreHarriett's Hamburger Sandwiches, not expecting much. It was an excellent burger. Sometimes simple of the way to go. Lettuce, American Cheese, tomatoes, crinkled pickles, onions, and their "good good sauce." This all came together with the 100% premium angus beef (antibiotic and hormone free) smash-burgers perfectly cooked. The fried were very good, nicely crispy, but not overdone. Service was friendly and very quick. I highly recommend this place if you want a great burger.

Located inside the lively Optimist Hall, Harriet's Hamburgers is a great stop if you're craving a…read moresimple, well-executed smash burger. Optimist Hall itself is a very food-centric, upscale food hall with a ton of vendors, so the atmosphere is energetic and fun. Seating can be a little challenging during peak dinner hours since so many people are grabbing food from different spots, but when the weather is nice there's plenty of outdoor seating. Harriet's keeps their burger formula refreshingly simple. It's a classic smash burger done right--made to order with a straightforward menu that doesn't overcomplicate things. There's usually a line, but it moves pretty quickly, and the burgers come out hot and fresh. One of the best parts of eating here is the flexibility of the food hall experience. While you're waiting, you can grab a craft beer, a glass of wine, or even browse for dessert from one of the other vendors. Insider tip: Come with a group if you can. It's a great place to share fries and let everyone explore different vendors around the hall. Parking is fairly easy with the nearby garage, which makes the whole experience even more convenient. Overall, Harriet's is a fun, delicious stop for a smash burger, especially if you're already enjoying the energy of Optimist Hall.

I have been to Shake Shack twice now, and I've really enjoyed eating here before seeing a movie…read more Their burgers are really good, and the fries are well-seasoned. The service has also been pleasant both times. On 7/26/26, Jamal was extremely friendly and made sure that I and the other customers were well taken care of while dining in. I really appreciated him going the extra mile and taking the time to tend to the customers. Great customer service can make a big difference, and he definitely made my experience even better. When you visit, you order your food yourself, and once it's finished being prepared, they call out your order number for you to pick it up. The restaurant is also located in a nice shopping area that, in my opinion, isn't too bad to drive through, and parking is relatively easy to navigate.

After saying I was going to try Shake Shack for years, I finally decided to try them on a Friday…read morenight. I used their site to place a take out order. Easy peasy. My order wasn't ready when I walked in, but that gave me time to view the restaurant's interior. Was happy to see that all spaces I viewed were clean. I wasn't the only person who thought to do take out as a few people came to pick up orders, but the staff kept things moving. I ordered a chicken shack, cheese fries, & frozen custard. They're a little pricey for me to go as often as I'd like to. If you're on the fence, try then out. Food was fresh & hot. Was tempted to try the custard once I got to my car.

It's all about the butter burger and the custard. Also have the best cheese curds. If you are…read morevisiting IKEA - this is a better stop for the money.

I enjoy Culver's burgers. Always hot and fresh with a great flavor…read more The one downside to their drive thru is that you always have to wait! It took at least 8 minutes to get to the drive up. I place an order for a butter burger. That is it! When I got to the window to pay I got a ticket added to my window as I had to wait even longer to get my food. They ask you yo park in one of the 7-8 spaces dedicated to waiting for drive thru food. As I pulled forward every space was taken! Even a few parking illegally. This is a problem they really need to figure out as I will now hesitate to go to Culver's drive thru because it takes too long to get your food.

I've heard a lot about Johnny Burrito and I finally had the chance to go. The line was really long,…read moreas I've heard it is every day at lunch, but it moved quickly. I was greeted at the door and had the menu explained to me which is always helpful. Everyone on staff was incredibly kind and remembered people as they came through the line. It's small in there, but efficient. A family owned local vibe.

Wow what a hidden gem of the Queen City! This place has been in business for years and years and I…read moream just now finding it! So happy a coworker suggested we try his favorite burrito spot when the lines were long in the French quarter. A short walk across the street and through the building down the escalator and boom burrito heaven! The hot sauce is really good too

You can't come to the Charlotte area without making a stop at Cook Out!…read more My go-to order is always an Oreo milkshake with extra Oreo, blended really well. It's the perfect treat and never disappoints. This time, both my son and I got one. It was his first time trying Cook Out, and he absolutely loved it just as much as mommy did! The milkshakes are always thick, creamy, and packed with flavor. For us, stopping at Cook Out has become a must-do tradition every time we visit the Charlotte area. If you've never had a Cook Out milkshake, you're missing out!

Stopped by today to grab some food. Ordered walking tacos, corn dogs, hot dogs, fries and wrap and…read moretwo drinks. The watermelon shake is good, I'm never near a cook out during the summer months so happy I was able to get one. The food was good. Quick to order

Our third visit to Bang Bang Burgers, and it continues to be solid and reliably good. The burgers…read moreare juicy, the fries come out hot and crisp, and the whole experience is straightforward in the best way. Nothing fussy -- just good food that keeps us coming back.

I've been going here for years with my husband. The burgers are always great, best in Charlotte!…read moreTheir onion rings are great but I'd stick to the classic fries personally. Service always super nice, and the restaurant itself is clean and casual.

I've been coming to this McDonald's for a few months, usually late at night while I'm washing my…read moreclothes, and my experience has been pleasant every time. From my experience, the customer service has consistently been great, and I haven't had any major issues during my visits. One thing to be aware of: they will tow cars that are parked there from the club across the street. I almost had my car towed when the tow truck driver mistakenly thought I was someone who had just left the club. Meanwhile, I was literally sitting there enjoying my Caesar McCrispy sandwich! Speaking of the sandwich, the Caesar McCrispy was really good and definitely hit the spot during my late-night visit. I've had a consistently good experience at this location and will continue coming back. Just make sure you're actually a customer before parking there, because they apparently don't play about towing!

5 stars for a McDonald's review? Absolutely!! This McDonald's is my local one and always is on…read morepoint. Unlike some other fast food spots, the workers aren't sitting around talking to each other or in their phones. They're prompt, kind, and respectful. I prefer to use the drive-thru but it's pretty quiet inside when I do go. I do like the automated kiosk to take orders and to keep things more efficient. The food is always hot and fresh. I would choose this location over other locations any day!