The manager or whomever she is, when checking people out using cash - could at least ask if she…read morecould keep my penny change and not assume it is completely her prerogative to keep my pennies every time. Won't be visiting them anymore until they get better customer service training.

I've been going to this location ever since I started working off of Eastport, been over a year…read more Always pleased with my sandwich & service. The employee / I believe manager Kat is AMAZING! Such a sweet lady. She always remembers me plus has a idea of what I'm going to order. BUT the fact she has to work everyday but two days out of the year is totally pathetic. Upper management needs to tighten up and find some help or get in there and help her cause the location of this subway gets crazy busy during lunch time BUT she holds strong through it.

Order: pancakes with sausage…read more Service is pretty fast. Staff were friendly. The pancakes came with three in a stack and one sausage patty. Everything was good. I'd come here again for a quick breakfast.

This location is extremely dirty. The bathrooms need more than a deep cleaning. The dining area did…read moreappear recently mopped but everything else is dirty and littered with trash. The seats are worn and torn. I do like the fact his location has a play area for the kids. You don't see many McDonalds with play areas anymore. However, the inside is in need of repairs and preventative maintenance. The food is good and order was correct.

Having super friendly staff is what gets them four stars. The parking lot itself is in much need of…read morerepair as I moved here over a month ago and there still has not been any updates or additions. There is still piles of trash standing outside of the building which makes it look run down. The inside is a little bit dated but they have a great selection of items to purchase. Kudos to the staff for being friendly, knowledgeable and helpful.

Not the most up to date gas station. Inside is a little dark & dingy to include the bathrooms being…read moreicky, but the employees were cool. He greeted me as we passed each other to the bathroom & on my way out the door Lol. Located in a small shopping center and by only restaurants right off the highway so it can get kind of busy.

The chili dogs keep calling my name. I love the chili hotdog without cheese. This store has is so…read morebusy sometimes the line goes across the street. But we wait every time. The staff is a younger crowd but the seem to work fast. You never have to wait too long. They are pleasant most of the time. I have only found 2 or 3 staff members who was rude but they no longer work there. They have specials where you can get a main course with a drink and sundae for a low price.

I came to this location expecting cleanliness as they serve food. There was mold growing on the…read moreSprite soft drink dispenser. When I told an employee she offered to get me a drink from behind the counter but I declined as the standard for cleanliness is obviously not high. As well as visible dirt and buildup around the drink area, floors and tables. This is the dirtiest restaurant I have seen in person.

Omg really messed my night up my Melt looked like it was actually melting, very greasy, toppings…read moreand cheese was not in the pouch.. the box was on the verge of breaking due to the lack of care. The wings were huge and could have been cooked a little longer. I Called and talk to someone and they help solve the problem.

Our family ordered take out, two pizzas. One had a thick crust and the other was a thin crust. Both…read morehad pepperoni, mushrooms and the thin crust had a few onions. The pepperoni was distributed well and was a good amount . The mushrooms were small and barely recognizable. There were very few onions. The order was ready when we arrived, so decent service. Personally would not return but it's close to my family's home so that's where they chose

Order: biscuit gravy and fresco breakfast sandwich…read more I haven't had Hardee's in three years since I moved away from Jacksonville and there's limited Hardee's where I live now. Their biscuit and gravy used to be the best breakfast! Unfortunately this visit was not the best. The biscuit was crispy nor buttery like I remembered. And the fresco was too salty. But on a positive note, the staff were very friendly.

Placed my order in the drive thru and when I got to the window, I was given $5 in change and…read moreimmediately asked if I wanted to make a $2 donation to the employee's bus fare. To be given $5 in change and asked if you would give $2 of it back. That's horrible customer service.

Burger Kings are all about the same. The burger will be thrown together messy, but the meal is…read morebetter than other fast food burger places. I arrived at noon but there was no one in front of me to order and it was delivered quickly. When i asked for a receipt I was told that the printer wasn't working. Since this was on a company bill I explained that I needed a receipt or a refund. The guy taking the order seemed annoyed and went to get a manager. 2 managers showed up, one told the other that nothing could be done and she had reset it several times. The other manager said nothing, just pushed a button and handed me the receipt. It should not just be ok to not be able to print this. Burger kings are closing everywhere, if they want to survive they just have to do better.

Terrible. STAFF leaves the whole dining area completely abandoned…read more People grabbing free food out the back after 9:00pm. Unsafe. This location should be closed!!

Service is friendly but slow- Drive threw is so much more…read moreimportant- took long to get a coffee- People were friendly and plenty of parking- It is faster to get coffee through the drive thru. (Even if you go in to use the facilities - go out and through the drive thru)

The service is terrible, they also aren't using both lines in the drive thru please place something…read morethat says out of order don't just let people sit in line for 10-15 minutes just to figure out it's not working. When I let them know the drive thru lady had an attitude when all they could have said is we will look into it.

I came last night around 10:40 trying to order and someone comes and say to give them a second…read more It's been 10 minutes and no one has took my order. This is my second time coming back around to see if they would take my order. I don't know what they were doing in there but it's lolly gagging clearly. I had my mouth fixed for a whopper and they aren't even wanting to take my order.

There is no one in the drive thru, no one inside the store at 10am on a Sunday.....why are my…read morehasbrowns old and cold and the bottom of my crossaint hard like it's been under the warmer for hours??? Just paid $18 for BS food, even if it's crap food, I expect to get hot crap food!!! That's why AI will take your jobs, the level of simple common sense is mind numbing...maybe not give customers food that has been sitting around!!!

Been here a few times lately. Timing is pretty good and customer service has been good!read more

I don't understand this fast food company. I have tried visiting this location many times and have…read moreonly been successful a few since 2008. Their app has never worked correctly on Android and has been consistently performing a bait and switch by inviting customers to the location with coupons that can never actually be redeemed. I remember trying to visit here once during the pandemic and I had ordered through the app, and even though there were no other customers in the drive-throughs or at any of the service windows, they insisted that I exit the drive-thru lane that I was in and go to the other lane which was, I guess, dedicated to app orders. I left that time and canceled my order and didn't return until now, several years later. Why did I return today? I was bored with our usual food options and looked at the app and saw a buy one get one free Big Buford combo. As consistent as this company has always been, there's no way to use the coupon. I've confirm that I have the correct items in my cart but the coupon is still grayed out. I've contacted your customer service team and they were aware of the issues but did not have any tools to correct them, still over a decade after this problem first started appearing. This company hates customers. Try interacting with any of the employees that actually work at this location or any of the locations at their customer service and you will see this is a company that hates their customers. It makes sense. This is why they have treated me and my family so poorly over the last 10 plus years. I won't ever be back to this location and will try to avoid Checkers and Rallys for the rest of my life. I do have a call in to a regional person named Carol. I wasn't successful in getting in touch with her and have not heard back from her yet, but I really don't have any confidence that she'll be able to solve any of these chronic issues because I am convinced that Checkers and Rallys are operating in bad faith and intentionally have kept this bait and switch system in place for over a decade. There are no other excuses that this hasn't been corrected.