This is the worst managed RV park that I have EVER stayed at. I seriously hope the owner, Sunland RV, does a thorough reflection of this property. We stayed here for 1 month this summer. The rate was $1000/month plus electric and a $250 security deposit. The first week we stayed here my credit card was charged $3000. We had to call and go in to the office repeatedly to ask for a refund. After another week of complaining, we were refunded $1000 of the $2000 we were owed, and told that the remaining $1000 would be held on to and refunded after we departed at the end of the month. This was completely unacceptable because we had already paid a security deposit! After another week of trying to get that remaining money back, we were refunded most of it back, minus $60 for a week of electric. Keep in mind, we were out of town that first week and not using A/C or water heater, and our electric is usually around $100/month. The final 3 weeks we stayed here, running A/C and water heater the entire time our electric was $113. Unfortunately we were never allowed to see the meter readings, so we cannot be sure who's electric bill we were paying that first week but it is extremely suspect. They day we left, we were told the $250 security deposit would be refunded in a couple days, minus the $113 for electric. After 5 days we called again. Then again after a week, 10 days, etc. At the two week mark were pretty upset. The ladies that work the front desk apparently don't have the ability to give refunds, only the manager Jim. We were never able to talk to Jim the manager over that month of being overcharged and being refused refunds, until the very end when we lost our temper. He did finally call us to refund the security deposit, but was pretty sarcastic about the whole situation. Needless to say, we will never stay at a Sunland RV property again, and wouldn't recommend Circle RV even if it were free. read more

So the management at this park is unprofessional and petty at best. They leave the park in disrepair and when you mention things like tiling falling apart in the bathrooms or lights out weeks go by and nothing is fixed after they say they are aware and will get to it soon. The bathrooms for 3 weeks have had no lights making it unsafe. They are quick to call you at 9 am on the day your rent is due to remind you even if you put it in the drop box the night before but cannot get around to notify you when they will shut off water for repairs or power is out because of something they messed up. Also recently they decided that they did not like their contract with cox at the end of the school year we were full timers with kids who had to do distance learning. The park just up and canceled all cox service including the internet service account we had separate from the parks service. They blocked all cox and did not tell anyone and because their office was closed and had limited telephone hours getting an answer was a joke. It ended up taking us 2 weeks to switch over to AT&T. They also have 2 sets of rules one set of rules they enforce for one set of people and a complete set of other rules for another set. If you try to talk to them they accuse you have being threatening and kick you out. I was sitting next to one gentleman at the pool who just mentioned the BBB and filing a complaint. The next day he and his wife were informed they would not be allowed to stay any further as Jim who was on the other side of a 7 foot tall iron fence felt threatened by those letters. They also cycle through employees on a regular basis in one year of living here there have been 5 office managers. read more

I'm sorry to state that I will not return to this place as long as Jim is managing it. I'm not new to this park as I had family stay there and my husband had previously lived there. We are starting our new adventure in life in our new RV and decided to stay at this park until we had our travel plans set. The spot we wanted was not ready when we arrived, due to grounds improvements, so we set up by the entrance until it would be ready. Once it was ready we made reservations to move to the spot, but by the reservation date we didn't move because the space across from it was being used and limited the space to maneuver into the spot. We waited until the space across became empty to make our move, but then someone was placed into our spot. We then decided to wait for them to move out and again reserved the spot. We got ready to move and found that the night before they put someone into our spot again. So, again we went to office and inquired as to why our spot was given away when we had reserved it and it was because of the new staff's lack of information. Apparently they have a lot of staff changes. So, giving it another try we reserved the spot on the day of the check out date for the current tenant. We got all set for the move and waited for the spot to open. Check out time came and no movement. Went to the office and inquired as to when they were leaving. We waited another 2 hours and still they were in the spot. Back to the office, but this time frustrated as to why they haven't left. The office staff called and got no answer. Then again back to the office this time knowing that someone was at the RV had the office staff go to talk to them, but they wouldn't answer the door. We called the manager of the park, who was at the park down the road, and left a message. Again, back to the office and this time the manager called in while we were there. He told me that they had reservations, and I asked him what about my reservation. He then said it was an error on dates, which I knew better of because I had been at the office the day prior and had them check and we were all set to move in that day. My husband responded about the inconveniences that we were going through and Jim's response was that we were in a great spot and that we could have that spot the day after they left, which by the way wasn't for three more days because they extended their stay. I told Jim that our spot was not a great spot that it was really noisy. He didn't offer us any type of compensation for our inconveniences, not even the offer of a different spot. My husband was done at that and submitted a 30 day notice to leave. Well, the next day we go back to the office and talk with the staff and find out that Jim said that we threatened his staff and that if we asked they were not to extend our stay at all. What a liar Jim is. We asked the staff if they felt threatened by us and they said "in no way". By the way, on one of our visits to the office a corporate staff member was there in the office, and didn't feel threatened. Our thoughts on this whole situation is that Jim didn't want us to move to the spot in the middle of the park and he had some kind of bias attitude towards us. But to lie and make us out to be the bad persons?? What did we do to deserve this type of treatment? All we wanted to do was to move to the original spot we requested when we first came to the park. I think the corporate office needs to really look into who they have representing them. After reading a few of the other reviews it looks like we weren't the only ones he was biased with. We have come to the consensus that Jim is not very good managerial material. Open your eyes corporate, why do so many office personnel leave at this manager's sites???? As for the park itself, the grounds are being redone and they are really doing a nice job. The addition of the coded gates makes the place more secure, but there was some thievery and break ins while we were there. The women's restroom/shower really needs updating. Maria does a great job cleaning them, but you can't make cracked and broken tiles, old stained grout/caulking look that great. The buildings need repair both inside and outside. The girls in the office are nice and do their best to accommodate your needs. The maintenance staff are nice and will help you if you ask them. There are full timers there, some have been there for years, and they know a lot of useful information for the newbies. We did make some friends on our short stay, and our neighbors were great. I did find out that if you plan on a long stay you won't be placed in the center of the park, you will be on the outskirts closest to the freeway and road. read more

This place has improved overall, well kept, biggest highlight is CLEANLINESS of facilities, I actually don't mind using the showers and restrooms, the lady Maria is SUPER! We all know when she's on vacation because the cleanliness of amenities just aren't the same. Mike is also pretty helpful. read more

We made a mistake. In order to save some money we decided to check out of our current reservation here at circle RV and start a new reservation upon our return. Well because we gave notice on our current reservation the RV park has decided not to accept our new reservation starting on 26 June. By not accepting our reservation they are effectively kicking us out of the park, because we didn't sweep our porch every night after our girls played in the dirt around the lot all day. read more

We stayed here for 14 months and loved it! The staff (Jim and all office personnel) were excellent, maintenance (Mike/Jose) were awesome and the people staying in the park were great! We not only had neighbors, but we made some good friends. We all watched out for one another and that to me is priceless. We felt safe staying here and never had any issues with the area. The resort itself was maintained well and kept very nice. I cannot think of anything negative to say and this was a first time experience for us. They made this experience a very positive one and if we ever do this again, this is where we will stay! I would recommend this resort to anyone whether you are vacationing or staying a little longer for work etc. By the way, the beach is only about 15-20 minutes away! woohoo!! Bonus!! read more

I've been here long term and find this park better than the others I have seen. The staff do their best to satisfy the tenants needs. The park is clean and well groomed. There is a dog run so your four legged family can play. The amenities are great with an exercise room with a variety of appliances and a TV. There is a pool with a Jacuzzi as well as a pool room, a lounge, and a club room where special events are held on holidays. The restrooms are large and clean with very large shower stalls with a dressing area in each (all tiled). There is a laundry that is due to have all new machines shortly. You well find the staff pleasant and accommodating. There is some traffic noise due to the close proximity to the freeway but it gets very quiet after dark. They are making constant improvements to the park to better our stay. And no speed bumps. It is also a gated park to keep it secure. read more

I have been living at circle rv for a year and a half.i can say without a doubt it is one of the worst places I have lived. When I first moved in there were homeless drug addicts there every night for the first 7 months. Every night I was either chasing them out or dragging them out of the bathrooms. They were in there shooting up drugs and leaving blood splatters all over the bathrooms and doing there business all over the place. There were dealers selling drugs to various people in the park. They finally hired a joke of a security guard and then put up a security fate in front. The manager of this property and others in the area is worthless. I had all of the streetlights on our block were hooked up to my sites power and I was charged 200 per month on my electric bill. When an electrician came out to fix my power source he found the wires hooked up to my meter and disconnected them. Wow. No more street lights for a week then they sent someone to hook them back up. I brought this to his attention and he denied it. After a few more months went by a contractor they hired discovered it to and told him. Denied again. So I refused to pay the power until it was resolved. We were just kicked out because he refused to accept my rent. Because of the electric I was wrongfully charged. The office staff has changed several times in the last few months with former employees quitting and walking out in tears because of the manager. I would discourage anyone from staying here, Until upper management removes him.he enforces the rules in the park at his leisure,and ignores other more important rules. They and all of there parks also now have a rv age restriction of 10 years meaning no tv's can be older than ten years. So that's discrimination considering they have long term residents and alot of them are on fixed incomes and can't afford a newer model. They are turning all of there parks into resorts for the elite and throwing out those who aren't in there accepted social or financial status. read more