This is now a Motel 6. The service was polite but the first room smelled so horrible we had to…read moremove. We later found it that it was cat piss that was binding our eyes. The second room was much better, cleaner and without the binding smell. Either way, it's not the best stay. I'm trying, but I need my Marriott hotels

We booked a stay at the Rodeway Inn, but when we pulled up late at night after a long day of…read moretraveling, the building was clearly labeled as a Super 8, which was confusing right from the start. Walking into the lobby was our first sign that we should have left immediately. The overwhelming odor was impossible to ignore and honestly made us gag. Unfortunately, because it was late and we were exhausted, we tried to make the best of it. We were traveling with two cats and specifically chose this hotel because it advertised itself as pet-friendly. Upon check-in, we were informed that they only have one room dedicated to cats, which is something that should be clearly disclosed before booking. That room, however, was in extremely poor condition. The smell in the room was just as bad as the lobby--strong, stale, and unbearable. We tried to tolerate it, but it quickly became too much. We went back to the front desk to ask for another room or a refund, and both were denied. The only solution offered was an air freshener, which did nothing to address the underlying issue. I have stayed at many hotels that allow cats, and there is no logical reason a room or lobby should smell this bad. Being pet-friendly does not mean sacrificing basic cleanliness. I would not stay here again and strongly recommend looking elsewhere, especially if you're traveling with pets or arriving late with limited options.

Very friendly staff, and clean rooms . Lounge area to relax in ,with a cold one. Quiet atmosphere…read more Recommend staying here.

Smiling face and a super easy check-in is always a plus. The room is large and very well maintained…read moreand super clean. It is fully equipped with everything you need. Would highly recommend any traveler.

5 stars! Shoutout to Tyler who was genuinely so nice helping us find a place to sleep as we cruise…read morein at 2am on our road trip to New York. Our previously booked hotel (shoutout Ramada Inn in Platt) managed to take our money from a non refundable pre booked reservation then sell our room to someone else. Which ok stuff happens. But then they proceeded to be absolute jerks about it lol. So Tyler was a breath of fresh air in an otherwise highly unpleasant evening for us. Time to dish out the raises fam, get Tyler that next promotion asap!

I wish I could give 0 stars , the night time desk clerk was 100% cracked out of his mind didn't…read morehave any customer experience, did not know what he was doing one bit, was unprofessional cursing and you can tell he was on something

Very clean environment and friendly staff. Only reason I gave it a 4 rather than a 5 star is due to…read morethe stench coming from the outdoors.

The room smelled like stale beer and cigarettes. We had a room with 2 queen beds, and only one…read moreperson could walk through at a time because the room was so small. In the morning we looked in the air conditioner and it was packed full of stuff... gross. No wonder it stunk in there. Normally on weekends Breakfast goes later, not here, done at 9. The parking lot was nasty. Walls are thin, above us someone was having a good time until 2 am. Definitely not worth the money. I told the front desk this morning and she didn't seem to care. Definitely will not stay there again.

Pool broken (empty), ice machine broken, body wash ran out and was told they are out, was told the…read morepool and ice machine have been broken ever since she started working there, musty smelling. But tv worked. Would recommend staying elsewhere

This hotel was AWFUL. Ice machine broken, pool closed, TV didn't work and toilet was not working…read moreproperly. The carpet in my room was buckled. Bathroom was old. The whole place needs to be renovated. The owners need to decide if they want to be in the hotel busIness or not. Choose a different place to stay....this hotel is a mess​​

Filthy!!! I was so tired and this hotel was my only choice. DON'T STAY HERE! I pulled the covers…read moreand the bottom of the sheets were WET! G R O S S ! ! ! I immediately went back to the office and told them the bed had wet sheets and smelled like urine and I want my money back. The manager returned my money via credit back onto my credit card but I have yet to receive it! It is better to sleep in your car then at this hotel. It should be inspected by the health department.

This place was filthy and full of roaches, there was a straw wrapper stuffed into the broken peep…read morehole. I probably caught an std just from stepping foot into the room.

FALSE ADVERTISEMENT! They advertise a hot tub on Expedia. Upon arrival after paying $147.00 &…read morechecking in, the manager states they haven't had a hot tub in over a year. I was floored. It's why we reserved the place. They also need to remove the signs in the pool area that indicate a "pool & spa." The manager was less than helpful, refusing to remedy in any way even after I offered to check out (I checked in only 2-3 hours earlier). She placated me by handing me the general manager's business card & to call on Monday. RUN from this place, as there are better options available in town.

Thank you to the staff of this wonderful hotel. We were passing through on a road trip on our way…read morehome, and our car broke down. They were very accommodating on such a short notice, and made us feel welcome and at home in a place unknown to us. Every single staff member we spoke to was very nice. If you're looking for a place to stay the night and need a great spot to rest your head, look no further. Thank you for helping us out in our time of need.

We had business meetings in North Platte and stayed at the Fairfield Inn for three nights. We have…read morestayed here before and were pleased to see that the property is undergoing an overdue facelift. Since we make frequent trips to North Platte we welcome the slight inconvenience of ongoing construction for the prospect of a clean, fresh hotel. What we want to mention is the service we received from the front desk team. After a couple days of walking around a coal-fired power plant, beef processing facility, ethanol plants, and cattle feedlots our clothes were pretty dirty. We had a dinner on our last night with local and state leaders so we thought it best to get our clothes washed. The property laundry room is located on the second floor which is where the current construction is taking place. The washer works fine but the dryer was down for the count. We were expected in less than an hour at North 40 Steak House for dinner with the North Platte mayor, two Nebraska senators, and business leaders (including the Fairfield property owner!) from the greater North Platte area. All of our clothes were soaking wet. The manager took our laundry and ran it through the hotel commercial dryers which are high speed and got things sorted in about 20 minutes. Not only were our clothes dried but the staff returned them to us folded and on hangars! We arrived for our dinner on time in freshly laundered clothes that were free of coal dust, cattle manure, beef blood, and corn mash. Day saved. Thank you to Matt, the Fairfield General Manager, for offering an effective solution! PS - We also want to mention Lisa who runs the breakfast. She ensures everyting is fresh and stocked and personally greets everyone dining in her restaurant! Great service needs to be acknowledged!

The Fairfield Inn in North Platte is currently undergoing extensive renovations and definitely…read moreneeded the facelift. Despite that, my stay was very pleasant. The location right off Interstate 80 is excellent, the breakfast was well worth the add-on, and even though the hotel was full, it was surprisingly quiet. Having the Nebraska State Patrol next door also adds an extra sense of security. Overall, a comfortable and convenient stay.

Had to change rooms twice because there was water leaking on the floor in the bathroom and wet…read morecarpet in the bedroom area. If you're assigned to the old part of the Arrow hotel, SAVE YOUR MONEY and time!!! It's a dump

I remember this hotel from when I a young kid. It has gone downhill. This used to be the best place…read moreto stay in Broken Bow. We reserved a room to visit family. Around 9pm at night a random person tried to enter our room with a key. (There is no safeguard to stop anyone entering) I sent my husband to the door to confront the person. They ran. I went downstairs to ask what was going on. The person at the front desk said "oops, oh look here is the the 2nd key to your room". They gave out a key to two different people for the same room. No apologies, not to me or the other person. We got no sleep wondering if anyone else had a key to our room or if anyone was going to show up and just open the door with a key given to them by the front desk. I will never stay here again. This is the only time I've ever had someone open my hotel door with a key and say it's their room. The biggest disappointment was that we didn't even get an apology from the front desk. No guarantee that no one else would try to enter our room. Nothing. My husband and I took shifts to guard the door because we didn't know who else may have given a key to our hotel room.

We loved our stay here! The staff was very friendly, rooms were exceptionally clean and…read morecomfortable, and breakfast was delicious! Will definitely come back!

It's the nicest and newest hotel in the area. Rooms are clean and modern. The open area in the…read morelobby serves as a breakfast buffet area, and as a small quasi-bar in the evenings. They provide a heat-and-serve free breakfast like other hotels these days, but it was below average. Frankly anything that was heated was uninspired and not very good. Couple tips: they don't have an elevator, so get a room on the main floor if you can't handle carrying your bags up a flight of stairs. Also, if you're a late sleeper don't count on your room being cleaned. We left late morning, found our room wasn't cleaned by that evening, and were told housekeeping "makes their final round late morning". But they did bring us some towels and apologized. At over $100 per night it's a little pricey but the nicest place you'll find around the area.