This was my second salon experience in Richmond. After moving here only a year prior, I was really hoping that I had found my salon. That was not the case with Circle Square. I saw Merry who was a very nice young woman. She took about 20 minutes to cut and style my hair which I was a bit concerned about but I thought the cut looked good enough. I am used to my haircuts taking about an hour since I have long, thick hair. I had brought in a picture and told her more about what I liked but it didn't seem like she knew how to do what I was asking. After I left and inspected the hair cut further, I realized that my cut was longer on one side. I returned to the salon to have her fix it, as embarrassing as it is I did not want to pay all that money for a quick hair cut that was uneven. I would not recommend Circle Square based on my experience. read more

I got a deal for a facial (with Kat) off Groupon and went today. My sister also purchased me a massage with Nadia. I was very pleased with my experience with both ladies. The salon was clean and relaxing. All the staff I spoke to were very nice and accommodating. I normally do not like facials but with Kat it was very enjoyable and relaxing. After the initial consultation, she began the hour long facial. She is very personable and really understands what you are looking for. I am kicking myself for not buying the 2 facial package that was offered! Nadia was very good as well. She was able to deliver a great massage while concentrating on the areas I needed the most work on. There's nothing I dislike more than when I say I need the focus on my back and neck and they spend half the time on my arms and legs. This was not the case with Nadia. She gave me a fantastic massage and I was really able to tell that she listened to my wants during our consultation. I highly recommend this place to anyone! read more

Tried this place out after reading the reviews, Drew did an amazing job on my cut and color! Will definitely be going back :)

It's two weeks later and I still like my haircut- that never happens! Dallas is great! Patient and understanding. I highly recommend her.

Friendly, knowledgeable staff and very fairly priced services! Rachel did an excellent job with my hair color after a very thorough consultation. Will be back! read more

After reading the stylist bios on the website, I had a good feeling about the vibe at Circle Square Salon. I made an appt. with Drew for my first haircut since I had my baby almost four months earlier. Drew was so knowledgeable about the changes my hair was and would be undergoing post-baby and she gave me great tips for time-saving hair care. She was friendly, gave me a fabulous cut and corrected some issues I had as a result of a previous cut. I thoroughly enjoyed the wash/cut, the conversation and the whole experience. I am new to the area so it is a huge relief to have found such an excellent stylist and salon so quickly. Yay! Highly recommend - you won't be disappointed! read more

I've been here twice for a haircut and recently for a consult. Erykah, my stylist, does an amazing job with my hair. She really takes the time to listen and explain what she's doing and why. I usually feel anxious around hair dressers because I have very thick, very dark, coarse curly hair but I always feel welcome here! I highly recommend this salon! read more

I have very curly bleached blonde hair and Jess colored and cut my hair. It looks beautiful. She took her time with me and explained every step from color to cut and how to style. Everyone working at the salon is very nice. It is a very relaxing atmosphere. I would highly recommend this salon to everyone. Thank you Jess. I love my hair! read more

I went and saw Mae and she did an awesome job! She was able to cut it exactly to the photo I showed her (even made it a lot more chic which I LOVE!) She was also very responsive when I asked if she would be able to cut it a little shorter even though she had already started doing the layers. I really appreciate that she really listened to what I was looking for and accommodated. The location was really neat but parking wasn't the most ideal. I wish there was a parking lot around back for customers to park. The building itself was really cool and honestly had a very NYC kind of feel. I was recommended to this salon and Mae by a coworker and I will definitely be recommending them to my friends and family! read more

I found this salon on yelp and had to check them out based on the reviews. I am beyond happy that I did. I called and made an appointment which later had to be rescheduled for personal reasons on the part of the stylist/owner Jess. To do whatever she could to accommodate me, she didn't hesitate and offered to open the salon on a Sunday (this particular Sunday happened to be Easter) just for me. I was floored by her willingness to disregard her holiday plans just for little ole' me !! Upon meeting her and having her cut and color my hair, I was hooked. I haven't to date had a better cut and color, I've had more compliments on this hairstyle than I have any style I've had my entire life. She is a wonderfully sweet person and her staff are equally friendly and wonderful. You won't find my hair on the floor of any salon other than Circle Square !!! read more

Blocked off an entire Saturday to get my hair done. Was told by the stylist she wouldn't do it, and I'd need to be there for 6+ hours and pay $350+ for it. I went to get a second opinion, and had my hair done the same day for a third of the price they quoted me. Seems like they just want to rip people off. Wouldn't recommend wasting your time here. read more

Circle Square is a cute little salon. I have been there twice, but I won't go again. My needs were simple: An undercut bob haircut, precise, with no need for me to get out the scissors and fix it upon returning home. Alas, it was not to be. My last trip there, I had to cut off many straggling hair strands which were an inch or more longer than the rest of my hair. Unacceptable. $60 dollars is too much to pay for a $30 haircut which has to be corrected. The girls working there are very sweet, but they are not skilled hair cutters. read more

Finally!!! After a year and a half of searching for the perfect match between a stylist and my hair, I have arrived at Circle Square Salon. Jess performed a miracle reshaping my old hair disaster into a haircut that made me think of the old days when my hair looked good and was easy to keep! It has been 2 weeks since I was sitting in her chair. Jess took a lot of time figuring me and my hair out. She gently led me to the place I needed to be so that she could do her job - and do it well. Since leaving the shop I have restyled my hair about every 2 to 3 days. For the first time since I moved to Richmond, my hair and I are not locked in a hair duel. Easy! I have a cowlick on the forehead hairline and a double crown. This is often a nightmare. No more. I had to ask for product.....they did not try to sell product. Wow. I like the product Jess recommended to me. Her products are healthy, simple and free of all the dreaded ingredients so many soaps and hair product companies produce. The atmosphere is calming, simple and serene - a little elegant, like Jess. I am a happy customer and look forward to visiting Circle Square again. Donna S read more

This is a great option for guys. I've had some bad experiences at barber shops where they go way too short. Merry cut my hair just how I wanted and was super friendly. Definitely going back! read more

A friend of mine recently got married and experienced a very uncomfortable situation with her previous hair stylist, who was not forthcoming with wedding day hair charges (basically switched up pricing 4 days before the big day). In a panic, my friend called me for advice. Having been a previous Richmond resident, I had a few contacts in the industry. Luckily, another friend was able to hook us up with Circle Square Salon. I communicated with Celeste and their stylist, Jess, was able to help my friend look and feel amazing for her big day. Their professionalism and creativity helped my friend's day go a bit easier. I also appreciate their ability to be flexible with a last minute schedule and allowing me to pay from up north as my friend's wedding gift. I would highly recommend this salon to any of my friends in Richmond based on this experience. read more

Nowadays, for some strange reason, it seems very difficult not to go for a haircut and leave with signs of severe depression. I came in with previously horrible cut (everything was everywhere, short here, long there, just a general mess hard to fix), and came out extremely happy with my haircut. The price is a little high because it is based on WHO cuts your hair versus what kind of cut you're doing (a little touch up to your split ends will pretty much cost as much as a complete transformation, but it does include shampooing, blow-drying and/or styling (to a reasonable extent) with great products, which in other places will be an additional cost anyway). Unfortunately, I forgot the name of the girl who did my hair, but I know she was a senior stylist and we had a great conversation - she was super understanding, very knowledgable and generally told me everything she was doing while respecting my wishes and making sure I get what I'm paying for, as well as the hair I want. Great experience and I will definitely come back. Highly recommended! read more

Mary was such a fantastic hairstylist. She knew exactly what I was going for, listened to my concerns for such a big step I took with my hair. She not only did a good job but described to me what she was doing and the reasoning behind it. Honestly, I felt so comfortable with her even though I've been extremely worried about how short hair looks with my face. This is the best salon I've ever been to. Fantastic cuts and was efficient & not time consuming. Absolutely worth every penny. This was so good i downloaded the yelp app just to give them a good review. read more

I got a great haircut here with Erykah. Even at 10 am on a weekday, this place was hopping! I appreciated that she was ready to see me when I arrived and I did not have to wait past the appointment time -- that is my pet peeve at hair salons. For that reason, I usually opt for a spontaneous appointment at a salon that takes walk ins but heard good things about this one and they delivered! The stylist took the time to discuss my hair care needs and how much maintenance the cut I had in mind would realistically take. She saw me for who I was: a busy mom of three who is not coming in every 10 weeks for a trim! She helped me find a variation that would work for me though. She was very thorough with the cut so I'd say the wash, cut and style took at least an hour, maybe an hour and fifteen. There was a 10 percent discount with Yelp check in so all in, with tip, a basic cut was in the mid $60s. They did not push any product on me, which was so lovely. Based on my research, it's a bit less expensive than some of its competitors but no frills either, like complimentary massages, alcohol, etc. I liked it and would come back! read more

Just had my hair cut, colored and highlighted by Drew and I am beyond happy with her and the entire salon. This was my first visit and she was very attentive to what I wanted and gave me exactly what I was looking for. I especially like that there isn't the usual chatter and laughter among the stylist, I've been to places like that and it drives me nuts. (don't socialize on my dime) I really like the overall setup in the salon, each stylist has a little privacy in their stations. Heather, the receptionist does a really nice job on the phone and at the desk. Appointments can also be made on line, nice feature. I will return. read more

Today was my first visit to this salon and I couldn't have been more pleased. When I first made the call to book an appointment, the receptionist was super polite and helpful. Not only that, I called a second time in the morning OF my appointment to see if I could reschedule to a later time on the SAME DAY. The receptionist I spoke to was yet again so polite and helped me reschedule my appointment. The salon is located in the fan area and the appearance of it looks very inviting. It also looks clean and well organized. Jess, a senior stylist, styled my hair for a wedding. She took the time to sit with me beforehand and went over all of the options of curling my hair (I have naturally thick straight hair.) I knew that she was very experienced. She was quick, yet proficient in her styling. I received a lot of compliments on my hair throughout the wedding event. I will definitely be coming back to this salon in the near future and would definitely recommend it to others! read more

Great and easy experience. Easy to make an appointment. Easy to find. Saw Merry and she was super relaxed, seemed to care about how I wanted my hair to come out, and was over all a very pleasant person to be around. Definitely recommend. If you think the place might appeal to you give it a shot. I. Glad I did and I will be back. From someone new in town, who really kinda hates the process of finding a new place to get her hair chopped up. read more

Love this place so much! I see Delissa and she is awesome. My fine, long hair hair always looks polished and full of swingy volume after a cut. I have searched high and low for a place that is competitively priced, provides excellent service and you can actually get in with about a week's notice! For me this is best hair salon in Richmond. read more

This review should have been posted a long time ago. This place has been my go-to spot when I need a haircut. I moved to Richmond about 4 years ago and I remember desperately needing a haircut. I don't know if anyone else is particular about who cuts their hair because I know I am! I am always hesitant to try new places. Circle Square Salon was opened on a Sunday so I tried it and loved it. I originally only went to Olivia Clarke but honestly anyone here is fantastic with hair! They always listen and they always know exactly what you want for your hair. Bangs are very easy to mess up which is why I am so hesitant to try new places (and I have had some awful cuts in the past) but I have never had a bad cut. I have recommended CSS to so many people. read more

Just moved to Richmond and found my go-to hair dresser on my first try! Drew did an awesome job and I love my new hair cut. Will be back again!! read more

I had a bad haircut before coming here and Elizabeth saved it. She listened to what I want and knew what to do. I would definitely get my haircut here next time! read more

Olivia is fantastic. This is very overdue, as my haircut was months ago, but I'm still pleased. She was so sweet, funny, knowledgeable, and skilled. She was honest about what haircut I wouldn't look great in, did an amazing job, and remembered me a month later (so did Jason!) and what product she'd used on my hair. She offered me a free touch-up if there was anything I didn't wind up liking, but there wasn't. Great salon and 5 star stylist. read more

I needed a new stylist as I had been going to the same one for years and was increasingly frustrated with his inconsistency. I had decided to give myself some highlights at home with the help of a friend....what a mistake that was. My hair was a mess so I found Jess on Yelp and was able to get an appointment quickly. She corrected the color and gave me a great cut. That was a year and a half ago and she is still fantastic....my color and cut have never been better. My husband goes to Elizabeth and my grown daughter goes to Jess! We all love Circle Square...my philosophy is that you get what you pay for and you cannot put a price on having great hair days! Jess is the ultimate professional so do not hesitate to give her or Circle Square a try. read more

Had an apt with Sam this morning... I was looking for someone to help style my hair without cutting too much off. Sam was awesome and did just that. Definitely wish I found this place sooner! I will be back and recommend to anyone read more

I'm new to the area and tried Circle Square after walking by on the way to Starbucks. One of the best hair experiences I have had. Jess Avalon was extremely professional and made me feel comfortable before I even sat down. I brought a picture to show her what I wanted done and she took the time to tell me what she thought was different between the photo and my current hairstyle and to make recommendations. She kept me informed during my haircut and made sure I was comfortable with everything she was doing and also gave me some helpful styling tips. I would definitely go back to her and recommend this salon to anyone looking for a great stylist. It was a little more expensive than I'm used to paying -- but I'm happy to pay for better quality! read more

What a beautiful salon! The decor was wonderful and staff was friendly. I went in for a bikini wax and usually have a lot of anxiety but Kat made the experience very comfortable and painless, well almost ;). I would definitely recommend Circle Square to all of my friends and will be returning! Thanks Kat! read more

Erykah did an AMAZING job on my hair! I went for a new cut and color, and she gave me exactly what I asked for. She is my new hero!

Elizabeth Elizabeth Elizabeth! She's my favorite! Whether I need an overhaul or just a trim, she always gets the job done & done perfectly. I have VERY kinky natural hair, and she's been able to tame the beast and offer great products for it. Love this place & the ladies in it! Can't wait until my next visit. read more

It took me over a year to find Jess, but finally I've found someone who makes my hair look as good, if not better, than my salon in London did. She is a particularly talented with color. I get compliments all the time - especially from my NYC and London based friends. High praise indeed! read more

Circle Square Salon is by far my top pick for Richmond's premier high-end salon & boutique. They offer all of their services at an amazing price! I have been to several others salons in the Richmond area, and nothing has come close to how satisfied I been from all the services I have received. It has now been 2 years since I have been going getting my hair done there, and have had 100% satisfactions each, and every time! I am very pleased to say I have finally found my new hair stylist Olivia, at Circle Square Salon!! I have had everything from getting my hair cut, shampooed, and styled to receiving color & highlights, and each and every time I have left more pleased with the services I have received than the last. My stylist Olivia, is by far the best stylist I have ever been to, which is saying a lot from me! She truly take the time to understand your each, and every needs, as well as offer possible styles if you are not sure what you are looking for. I have very curly hair naturally, and she has succeeded on every level creating amazing looks with my hair. I have literally searched high, and low for a stylist who could make me hair looking amazing both naturally curly, as well as smoothed & styled, and was having no luck until I found Olivia. Those of you who have naturally curly hair will completely understand what I am talking about with the difficulties of finding a stylist who can take on that challenge. I am positive if she can take on something as difficult as my hair is, I am positive she will provide the same amazing results for you as well! I have been to so many salons where the stylist does not listen to a word you say, and does their own things, but Olivia is not one of them. She stops to take the time to make sure she understands what you are looking for, and offers you possible styles/colors to suite your needs. I am giving Olivia, as well as Circle Square Salon a, 5 out of 5 stars for complete excellence! I am very pleased to say my search to find the perfect salon, and stylists is over thanks to both of them. I know it may seem that I am over ranting about the both of them, but I can not put in words how pleased I have been with finding Circle Square Salon. If you are still on your search, or are looking for something new, please stop by to make an appointment with Olivia, I can promise you, your search will be over! read more

Best salon ever! Went to CS on a recommendation from a friend. I was used to going to Aveda but decided to change it up. I've had both Merry and Elizabeth and they are both awesome! They really listen to what you want and ask very practical questions about your daily routine/ what type of products you use/etc. Both of them worked off of a picture on Pinterest of the style I wanted and it came out exactly like I wanted! A bonus is that the salon is super cute and clean. read more