On a brisk and balmy day, I sauntered into this plaza in Santa Ana in need of a specific part for…read moremy 2012 Acura TSX, 4-cylinder. Lo and behold, she ordered the correct part... a lifesaver. This former bolsa auto parts has been around since forever. My father used to order parts here all the time before he retired his auto mechanic shop. Even today, I was able to come in and talk to the owner buying an expensive part for a great deal for my Acura TSX to fix my check engine light. You should definitely speak to the owner here as I saw her juggling 2 phones while speaking in many languages (English, Vietnamese, Spanish). However she can multi-task and still cater to me, helping me to order a part that fits my car perfectly. It is located in the plaza and there are ample of parking spaces. This store has been a lifesaver for my car and it seems that the owner has a lot of spaces and inventory to store a lot of parts. Most parts when ordered, will come within 2 days. I am glad I made the long drive from Huntington Beach just to this location solely due to the convenience and value. Yes, it is just that good.

This place is either incompetent or purposefully shady. I called to check on availability of an…read moreauto part and the price. I get quote a price on the phone and its available. 30 minutes later I show up, and it takes another old man literally 10 minutes to write down my VIN to check if they have the part. They have the part, but it's priced higher. He checks with the other guy who quoted me the price, but that guy doesn't remember telling me original quote. They give me a discount, but it's still higher than what was said on phone. So you guys determine for me, whether they're purposefully doing a bait and switch and wasted my time. Or they're senile and can't remember anything. Either way, they need to all retire and shut down the business because it's just terrible all around.

I needed a special order part and received friendly and prompt assistance with the part being…read moredelivered for pickup in 30 minutes. The price was exactly half of the dealer price. This is a family business who have operated for 15 years. I noticed they keep a lot of car parts and supplies in stock, including car batteries (the sign says from $50). Many thanks for a good experience.

I love this place! Every time I need a part they have it. If they don't have it in stock they can…read moreget it same day usually for within a day or so. I'll keep coming back for sure

I took my dad in to look for some parts for his 2002 Tacoma. We checked around and Ferman's had the…read morebest prices. The guy that was there was really nice and really helpful. They even helped us load the parts. If we need anymore parts we'll be back!

Main focus is to get parts. The place itself, it is what it is, the people mainly the older…read moregentleman, is "iffy" but he's just doing what he's gotta do. From a business stand point he's putting himself before the customer. That tends to lead to unreliability which makes you question, should I come back, am I safe here, is my money ok here? My personal experience with the son was great, bought three things no tax, I tell him I'm looking for a door but I'll come back he says it's $150 for the shell. I come back, som isn't there, owner try's to charge me $400 for the whole door. I walked outa there spending $274 on just the shell when originally I was told $150, owner finally went down to $250 but $24 dollars n tax?!, where's the the cents, how is tax a whole price? Didn't wanna argue just wanted my door. So if you go here be prepared to be haggled, just don't waste your time being upset, try to do what's fair and hell work with you a bit. Again I would n wouldn't recommend cause I get it, and he has good parts and honors his warranty.

I received an extra part that I did not order. I called to inquire about it and I spoke with the…read morerudest man ever. He was nasty and did not want to be bothered. I will NEVER purchase from RPM Auto Parts again.

Best place to get your auto parts! Affordable and great service. My go to auto parts store.read more

Very disappointed I went to you to get tires 4 my truck when you were on garden grove Blvd paid you…read more800 to start the order still have receipts then you picked up and left .Caught up with you again and you hang up on me. Really is that right what kind of business does something like that. I still have the receipts for down payment you should make it right . Denise

Bunch of liars on their prices. Left my truck a whole day…read moreand they didn't bother to call to say they weren't gonna be able to do it so waste of a hole day. Also he Give me a price to the phone and when I got there he gave me another price that I was way more than what he had said on the phone.......

I'm extremely disappointed with this automotive parts store. I drove over 2 hours to pick up a hood…read morethey told me multiple times was complete and in good condition. I even called ahead to confirm, and they assured me everything I needed was there. When I arrived, the vents on the hood were missing, and the hood itself was in terrible condition nothing like what they described over the phone. It was a complete waste of my time, gas, and effort. If you value honesty and accuracy, I would avoid this place. They clearly don't check their inventory or don't care enough to give correct information.

the have mostly all the auto parts cheaper the guys are always willing to help and take their time…read moreto help you out .

I had a flat tire early in the morning and drove around to a couple of shops that showed online…read morethey opened at 8am -- but both were closed. Thankfully, this shop was actually open right on time. They helped me right away and fixed my tire super fast. The price was really good too -- way better than what I expected. Great service, honest workers, and they saved me a lot of time and stress. Highly recommend this place if you need fast, reliable, and affordable tire service!

I came here last time with my dad to do an oil change, they charged us 40. This time I came by…read moremyself and this guy was trying to charge me 90 apart of a tire rotation and wheel alignment which he said the total would be 190. I told him that doesn't make sense, last time I was charge 40 then he said, oh okay yea we can do that for you, the price for those 3 service will be 190. I smiled, said thank you and left. Wtf man what kind of charges do you actually charge people??

Freddy was so helpful and nice. He checked my battery and assisted me in changing it as well. I…read morereally appreciated it. This location is always so sweet, and the workers seem to always want to help.

When a different autozone couldn't help me with the new battery they cracked (w/o my knowledge)…read morewhen installing. This one stoppers up and helped me out, exceptional service and clearly empathetic towards the situation I was in. Best customer service I've received by far from any autozone, will definitely be coming back for any future purchases.