Showed up to buy a washer and dryer and no one was there. Door locked and phone went straight to…read morevoicemail

I bought a refrigerator from Stockbridge Appliance (same ownership). It stopped cooling within 90…read moredays of purchase. They only offer a 30 day warranty. Buyers beware, a 30 day warranty is not long enough. This company sells defective appliances. They have bad customer service and do not care if they have unhappy customers.

I definitely recommend them. They are very professional with average prices. They warrantee their…read morework for 90 days

From the owner: Mr. Appliance®, along with 22 other nationally recognized home service brands, form “Neighborly: a…read morecommunity of home service experts. If your home is in need of other services or repairs, click to learn more about our community of home service experts. Making only agreements we are willing, able and intend to keep Communicating any potentially broken agreements at the first appropriate opportunity to all parties concerned Operating in a responsible manner: "above the line" Communicating honestly and with purpose,Asking clarifying questions if we disagree or do not understand.Never saying anything about anyone that we would not say to him or her Customer Focus. Continuously striving to maximize internal and external customer loyalty, Making our best effort to understand and appreciate the customer’s needs in every situation. At Mr. Appliance®, we believe that repairing the appliances in your home is only the very beginning of the job—and while it is an important one, it is not everything we want to do. At our appliance repair franchise, we strive to deliver a superior service to all of our customers by taking the extra steps needed to fully protect their home. When you work with our team, you can trust that you will be working with expert technicians who take pride in the cleanliness of their work; that pride is reflected in how we treat you, as well as how we treat your home. For example, we bring our own doormat to the job and put on protective shoe covers before we enter.

I was in a tight and needed a dryer right away and let me tell you I was a little worried when I…read morewalked in this place. I even was about to walk out because that's how affordable the prices were and I didn't want to risk my couple of dollars to buy some old junk. As I was leaving, this woman walked out and began explaining to me the details between the different types and brands and showed me several units. She was great and she was very knowledgeable of each one. They even have a person on the site that has been repairing and refurbishing washers and dryer's for almost 30 years. He was very nice and he knew his work. I purchased a dryer "That day" and it was delivered "That Day". I didn't even spend what thought I would spend. There was a delivery fee but overall, we have a great dryer, it gets nice and hot, it drys quick, and I am completely satisfied with my purchase. It works like brand new. I definitely recommend going here! Oh and in case you're wondering about how long ago I purchased our dryer; it's been almost two months and it still works great!

From the owner: Mitchell's Appliances Sales and Service is located in Jonesboro, Georgia and sells brand name, used…read moreappliances. Come in today to find a great deal on an electric or gas range, washer and/or dryer, dishwasher, refrigerator or freezer. We also offer repairs, replacement parts and delivery. We are open six days a week for your convenience. We look forward to serving you!

The gentleman who came to do the work was very professional and explained what was needed. He…read morepointed out to me the damaged parts, what it would take to get them and quoted a fair price. He was very knowledgeable about his work and clean. Which truly appreciate this company and will use them again.

1 star, and only because zero is not an option…read more Ruzik came out to look at my stove and actually broke something while he was here. He assured me he would return to fix it. That was the last time I heard from him, at least when he knew it was me calling. I called multiple times and sent text messages. No response. When I called from a different number, he picked up immediately. When I confronted him about it, his excuse was that it was his birthday week. I pointed out that his birthday did not stop him from returning a call he did not recognize. It only stopped him from returning mine. He promised to send an invoice and follow up. He did neither. More calls, more texts, all ignored. He came to my property, caused damage, dodged my calls, screened me by number, and then went completely silent. This is not a contractor who stands behind his work. Avoid.

Kevin came out the same day I contacted him, introduced himself and provided identification, wore…read moreshoe covers the entire time while working in my home, taking them off before stepping outside and putting them on when coming back in; to me, that's customer service. We were out of town and came back to find our freezer door stuck shut with excessive ice buildup, which he defrosted using a steamer, found the defective part, had his colleague stop by the store to pick up and drop off the part, while he kept working at melting the frozen ice away. He was very polite and gave us clear explanations every step of the process, cleaned up the entire area where he worked, and even wiped down the outside of the refrigerator, Lol. Professional, meticulous, awesome customer service! I highly recommend, and will always use Morrow appliance.

Kevin is a good man. He is knowledgeable, courteous and thorough. He explained exactly what needed…read moreto be done and sent me photos of the parts he needed to repair our washing machine, replace our breakers and install a new garbage disposal. I would not hesitate to hire him again. Thank you, Kevin abd Morrow Appiance.

Two weeks ago Randolph came to see my 2 year old refrigerator. He told me that I needed a new…read morecompressor and I would either receive it from the company or that his company would call me when it was available. Countless calls and e mails later, I still have not received any reply as to when service would be available. There is no customer service. I finally had my refrigerator company contact them since this was warranty work and I got an e mail stating that the company would do something to find a compressor. this was a lie. DO NOT USE THIS COMPANY IF YOU WANT ANY WORK DONE.

Responded to a service request. Difficulty finding the serial number of our item. Left. Never…read morereplied to our telephone calls after that first day. REX left us hanging with the service insurance company for over a week. I do not recommend REX. They were unreliable in our case. Maybe you will have better luck. Roll the dice. Never REX

This is the real deal outlet store. We were remodeling our kitchen and wanted a decent price for…read moresome name brand appliances (Frigidaire Gallery stove, refrigerator and over stove microwave; a Miele dishwasher). For all of these we paid under $3000. The person taking care of us just kept discounting everything more and more. Hardly a dent on any of them. We have told so many people about this store and they're raving about it too.

This place is Huge!! There are several friendly and…read moreknowledgeable associates to help you find what you are looking for and assist you. I felt like a kid in the candy store when i first walked in here. Some of the appliances have dents or minor defects but most of them look excellent! I got a $1600 whirlpool side by side fridge with installation and delivery for under $700! It had a minor dent on the side that doesn't affect the overall look or quality. Most of the items come with the original manufacturers warranty but Lowe's offer additional 3 or 5 year warranty starting at $85 ( depending on price of unit purchase). They also have a 48 hour no questions asked return window for appliances purchased/delivered from this location. They sell more than han just appliances, they have indoor and outdoor furnishings also. Basically anything but plants ... They do have different hours and terms that vary from the traditional store but with these prices, I say that it makes up for it! I recommend looking here for your needs before you make a purchase elsewhere, it really was worth the drive to check it out! I 'm surprised i just found out about this place only recently and I love it !!