I had my vehicle repaired through ICBC after a hit and run (I was found not at fault and we had dashcam footage). I took my car to Circuit Collision & Auto Glass in Coquitlam. They provided me with a black Hyundai as a temporary rental vehicle. It was rainy when I picked up the rental, and the inspection process felt rushed. When I returned the rental vehicle to pick up my own car, I was told there was a scratch above the tire area and I was charged $1,610. This was very surprising and disappointing. The vehicle was not thoroughly inspected with me at pickup, and there was no clear, detailed documentation provided regarding the vehicle's pre-existing condition. This is the first time I have experienced something like this. A few years ago, I used a different body shop and did not have any issues. I am attaching photos for transparency. I recommend that future customers carefully document the vehicle (take detailed photos and videos) before leaving the lot. Overall, this was a very disappointing experience. read more

Circuit Collision - Body Shops Near Me - Coquitlam, British Columbia

F****** worst experience I ever have f****** worse please read this people it's going to be a long one I want to start with the girl named Emily that works in the front she is f****** rude makes fun of customers calls them names and other things I brought my car the first time there a year ago to fix my Mazda CX-5 they fixed it with overspray all over the car I was okay with that I brought it the second time someone key my whole car they keep my car for almost a month and a half just for a paint job anywhere else you take it it's a two weeks job I didn't say nothing after 30 days I came to pick up my car it's a Mazda CX-5 candy apple red with huge white wheels is fully custom so I'm very picky my mirror was hanging I told that Emily girl she made me sign papers first I say no I want this fix first she got so mad she threw the paper at me then she made me wait one of the guys came took the car in the back they didn't even fix it properly my side skirts were all not screwed in I had to get them to do ​then I noticed my front grill was even not in a right direction then that Emily girl goes to check the courtesy car see if anything wrong with it scratches I just came back from a long trip from Alberta no time to clean the car the inside was clean the trunk had some water bottle and a paper towel in there she gets the detailing guy to come take the car to the back I am standing beside her now looking at my car she tells the detailing guy come and look at this then I can hear her quietly telling the detailing guy look at this dirty Hindu left his bottles in the back these Hindus smell so bad then she starts laughing and whispering to the guy and making fun of me I'm not even a Hindu I was born here and I am Italian she's not even from Canada she's not even PR or permit residency she's here on school Visa and she has the balls to make fun of Canadians she should be lucky she's in this country and she was wearing such a dirty clothes I didn't say nothing because I'm not a person that makes fun of other people but she has the guts to make fun of a customer they are so rude they do not know how to treat customers those other reviews you guys see online those are fake reviews that you can buy from Google there's so many other people that left bad comments the same what I'm saying about that company the owner should do something about this they just lost me as a customer I brought so much business in this company in the last 2 years over $25,000 and I just crashed my BMW two days ago I was going to bring it there that was another $7,000 in damage after what she just said about me and how they treated me and they did such a bad job not putting stuff together on my car my buddy brought his car there too same experience there's so many other body shops that the treat people so good so nice with customers do your research first please people don't waste your time if you go there do not deal with that Emily girl the owner needs to do something about her I am so freaking mad I'm going to make it full video about that company how they treated me I'm going to post it all over online Instagram YouTube tick tock I'm going to put full video of their shop their name I'm a YouTuber I make my money online so I know how to do stuff like this and I just paid them $8,000 for the things that they did on my car Kevin kouns owner of a Mazda CX-5 candy apple red with big white wheels with red stripes on the wheels for custom I am just shocked how I got treated there by a person that don't even live in this country that's here as a visitor and that's how the street Canadians she did this to me last time too but not as bad I think maybe she's just don't like I'm not going to say now I have to fix the side skirt on my car myself the side mirror myself and I have to put all the wires all myself together and my lights don't work now my hood doesn't close properly and it's not lined up with my bumper and my headlight is loose this is not a cheap car and I just noticed there is overspray on my wheels again and my wheels are freaking expensive read more

Circuit Collision - This is the car they worked on - Body Shops Near Me - Coquitlam, British Columbia

I just recently had an absolutely wonderful experience with Circuit Collision & Auto Glass in Coquitlam BC and would like to share some positive feedback on the "over and above" 5 star customer service provided to me regarding an issue I had with my vehicle's driver side door lock. I had a very negative and disappointing experience with my dealership regarding this issue. To make a long story short I was quoted $2500.00 for total repairs to my vehicle as it was not covered by the existing warranty I have that I purchased just about 3 months ago. I decided to decline the quote I was provided by the dealership and went to see Circuit Collision for some advise as to how I could get the issue with the lock resolved without having to spend that much money. The manager Tony Impellezzeri agreed with me that $2500.00 quoted by my dealership was outrageous and asked me if I could bring the vehicle in for him to have a look at to see if he could resolve the problem. You can imagine my shock when he offered to look at it for me free of charge and would only have to bill me for parts should they be required. I took the car into Circuit Collision a few days later. He fixed the problem in record time. Not only did Tony have one of his Estimators give me a ride home, he also picked me back up when the problem was solved. They also took it upon themselves to clean my car inside and out. I was so impressed, that I thought I was dreaming. Never in my life have I ever had such impeccable service. All for free. No parts were required, whereas my dealership wanted to bill me $1700.00 for parts that were not required. Then there would have been labor and taxes on top of that to make the $2500.00 total repair bill. I am an existing customer of Circuit Collision as I have had body work done to my vehicle twice in the past 6 years by them and they do an outstanding job. They are efficient and the staff is very friendly and accommodating. They also offer courtesy vehicles. I highly recommend them for any autobody work should you require those services. They also handle ICBC claims. Hats off to Tony and his staff at Circuit in the office and in the shop. Many many thanks for all you have done to make this a truly pleasurable and epic experience. Susanne 35 year long Coquitlam Resident read more

Great service. I took my car in for a windshield replacement... they made the whole process very easy for me. Everyone was very professional and so pleasant to deal with. I would definitely recommend this business! read more

Super helpful! They change my windshield on the same day, fast and efficient. Highly recommended!! (61936) read more

I heard Circuit Collision was good, but what an experience! From the first time I stepped into the shop, until I received my car back after service, the service was over and above what I was expecting...emails met with immediate response, constant updates throughout the process, finishing the job earlier than expected, greeted with smiles and excellent service, and the very clean and maintained loaner car. I hope I never have to visit an Autobody shop again, but if I do, it will definitely be Circuit Collision. Wayne P. read more

I have now brought two vehicles in for windshield replacement. One right after the other. Their shop is pretty much next to mine, so I thought I'd try them out. The FIRST thing that got my attention was their down to earth attitude.I loved that! Very friendly and sincere folks for sure. The other half of my satisfaction was their workmanship! They went above and BEYOND just replacing the windshields! Way beyond my expectations! So much so, I have one more claim to bring to them, collision repairs. They've already got MY loyalty as a new and now, a long lasting customer! Thanks guys!!! read more

I had exceptional service here. Staff very friendly and final outcome of the repair on my vehicle was excellent. I would definitely use this company again and refer business to them. read more

Very pleased with our vehicles being repaired at this shop. Fantastic service, excellent body work and they all went above and beyond our expectations , we would definitely return back ! Tina and Tony Benedet read more

Circuit Collision did a great job on my car. It looks like new. I was provided with an excellent courtesy car. Drop off and pick up were at my convenience. When the job was done, my car was clean inside and out! All personnel were friendly and professional. read more

Great service, friendly, and would highly recommend ! Windshield replaced , in a timely and efficient way!