Drury Inn never disappoints! As always, the rooms were spotless and comfortable. Their evening…read more'Kickback' menu is such a fantastic perk and was great as usual. It's my go-to for a consistently excellent stay.

This was my first trip to Charleston for work. After seeing that this was one of Drury's newer…read morehotels, I decided to give it a try. I am glad I did. The hotel is excellent. It is not in the most scenic part of Charleston, but it is convenient to plenty of food options and only a short drive to downtown. Traffic can get busy in the afternoons, but that seems to be the case just about anywhere. From the moment I checked in, the staff was friendly and welcoming. You can tell this property is still fairly new. One of my favorite parts of Drury stays is the extras, and this location delivered. Free popcorn is available anytime, and the 5:30 Kickback was one of the better ones I have experienced. They serve a full dinner, and you get three free drinks. You could easily stay in and have a full meal without leaving the hotel. The pool was clean and well-maintained. I used the gym every day. It has your typical hotel gym equipment. The only improvement I would suggest is better cleanliness in the gym area. I stayed in a king suite, which was very spacious. It would be a good setup for a family as well. The bed was softer than I prefer, and the pillows were fine but nothing special. Overall, the room was comfortable and roomy. If you are expecting a luxury or boutique hotel, this is not it. That is not what Drury is trying to be, and that is perfectly fine. I have stayed at plenty of Hampton Inns and similar hotels. This was a much better experience. I felt safe, the staff was friendly, and I would absolutely stay here again the next time I am in Charleston.

They NAIL the details and are obsessed with quality. Best hotel stay in awhile. they manage to make…read moreyou feel like you're the first person staying in the room -- 10/10 cleanliness, 10/10 details. Ear plugs, pillow chocolate, slippers, robes, top tier shower and body care, tea selection, coffee, the list goes on. I HIGHLY recommend you stay here if you can, it has to be the best hotel in Charleston. The manager must have a clear and specific vision for what he wants the customer to experience. Great value for money and this is everything I've ever wanted in a stay!

The cutest boutique hotel in Charleston! Conde Nast Traveler was our source in finding this gem and…read moreit has lived up to the hype! The attention to detail is amazing!!

This is a MUST stay if you are looking for a comfortable, historic bed and breakfast in the heart…read moreof historic Charleston. We, sadly, only stayed one night - but what a great experience it was. First, the Rutledge is an impressive house from the street. The home of one of South Carolina's early governors, this place hosted presidents (George Washington) and other historical figures throughout its history. The home is updated but retains that old, original feel. We were greeted by a very friendly concierge in the lobby of the home and educated on the amenities, services and events of the Inn. Our room was in the Carriage House. It was large, up dated, large shower and VERY comfortable and firm bed. We brought our dog - who was welcomed by Inn for a small fee. Parking is also available at a convenient lot in the rear of the property. Safe and secure parking lot. The Inn offers afternoon tea at 4 pm and complimentary sherry, port and brandy from 6:30 to 11:00. We enjoyed afternoon tea after some exploring around town. Iced tea and lemonade as well as delicious treats including macaroons were served in the ballroom on second floor. We sat outside on the iron porch overlooking Broad Street. Views from the porch are wonderful. The following morning, we ordered our complimentary breakfast to be served to us on that same porch. We had Eggs Benedict, bacon, fruit, and a delicious biscuit with fruit. Spectacular. One of the best breakfasts I've had in a long time. Pots of coffee were also served with the meal. Special shout out to Jim O'Neil the concierge. He did everything to make our stay as enjoyable as possible. Appreciate it! Don't miss this spectacular location!

Beautiful hotel. Very clean. Breakfast was excellent. They also serve afternoon tea which was a…read morenice touch. They offer free water and are very welcoming and happy to help.

Very nice older hotel. I have been wanting to stay here and finally did during my recent visit…read more Valet and check in desk employees were amazingly helpful and friendly. The hotel is pretty and a good base to walk to many things. The room was clean and comfortable and had a nice view.

What an aesthetically pleasing hotel with true old-world charm. One of the many highlights of the…read moreFrancis Marion Hotel is the wide, beautifully decorated lobby. Upon arrival, we were greeted with warm cookies, ice water, and the soft sound of a piano while waiting to be checked in by guest services. It instantly made you feel warm, cozy, and welcome. There was even a happy hour taking place while we waited, perhaps I just arrived at the perfect time. Everything felt charming and thoughtfully done. From the lobby up to our suite, the hotel exuded classic Charleston charm. From the brass accents to the bedroom details. The suite was a reasonable size for two people sharing a double bed room, especially for a short turnaround stay. The colors, the view, there was nothing more I could have asked for. Guest services was attentive and very pleasant, and the door staff greeted us with genuine smiles. Overall, no complaints on service. There were a couple of drawbacks. The elevators were extremely slow and made some strange noises. The bathroom, as others on Yelp have described, felt like a "Tetris puzzle"you had to maneuver carefully between the sink, toilet, and tub. The tub itself was quite small, especially for a larger person. However, no one really vacations just to stay in their room. The hotel's location is unbeatable, right in downtown Charleston, with everything within perfect walking distance. Knowing what I know now, I would not let the few negatives outweigh the many positives of this quaint and charming hotel.

Stayed here for 2 nights in February. Booked through Expedia and we received a small bottle of…read moreprosecco, and a slice of their coconut cake as a bonus. Bed was comfortable. The rooms were nicely decorated with a southern charm. I really liked the large soaking tub and Illy coffee maker in the room. The lounge also had coffee, tea, fruit, and cookies (after 6 pm.) The staff were friendly, nice, and helpful. Valet parking only. Great location next to the Charleston Market. Walkable to many tourist sites such as the pineapple fountain, Gibbes Museum of Art, Rainbow Row as well as shopping and great restaurants like Lowland. There is a restaurant and cafe that we went to for breakfast, Benne's.

Planters Inn exceeded my expectations. Expect very accommodating and lovely staff-a huge shout out…read moreto Cole, who was a delight! Thank you so much Cole for the delicious and decadent 12 layered coconut cake slice. It was divine and such a generous treat. You've made my stay extra special! Fans of Relais & Chateaux properties know to expect nothing less than impeccable service and hospitality. Expect lux Molton Brown amentities, slippers, plus robes, very spacious rooms, water, coffee, and thoughtful touches like a personalized welcome letter from staff all add to the experience. Beware: if you're staying over the weekend, it is quite noisy at night.

What a great find on Airbnb! We stayed at unit 103 for a week and couldn't be happier with the…read moreaccommodation. The space was very large for our family of three, super clean and stocked with cutlery and pots/pans. They even provided dish soaps and a fresh sponge. They also offered a cart to transport your stuff to the beach which made the two block trek infinitely easier. We walked to breakfast spots and a few dinner restaurants. A supermarket is like a 3 min drive away. We took advantage of the pool at least twice daily and loved that parking was included. Would definitely recommend to all and would 100% stay again (but book directly through the property management company Waterview).

Loved our stay here. Immaculate and equipped with Everything we needed. Great location--just a…read moreshort walk to the beach, restaurants, and coffee shops. We were very impressed that the property manager was on site and checked to see that everything was OK. This will become my go to hotel not just for Isle of Palms but for Charleston as well.

Disappointed in my stay here. For such a high price, I expect top service and that isn't what I…read morereceived. You're paying for the location, which is great, very easy to get everywhere. But I've paid far less for far better service and experience. That said, there are definitely positives. It's a fun, charming spot, and the breakfast and wine hour were excellent!! Easily the highlight of my stay. However, the room was just.. fine. The bed was comfortable and the shower was clean and nice, but the windows were dirty and the towels were very scratchy, which took away from the overall feel. The text service was not utilized, I wasn't informed about amenities like cookies at the front desk (actually was not even offered one when I went down to pick up my car) or other small touches that could have enhanced the stay. The one time I did use the text service to request a bathrobe (which I would expect to be available at this price point), I was simply told they don't have any, with no follow-up or alternative offered. With this expensive of a room I also expect a turn-down service of some kind. Especially since there's also no bar, or a restaurant, or gym, I would want other aspects to make up for that. Lastly, the staff were hit or miss in terms of hospitality. The valet and breakfast staff were all very very nice, but the front desk staff were often uninterested and unhelpful. For example, when I was checking out I asked for a late checkout and was interrupted before I could finish my sentence with "noon is the latest we can do". Which is what I was going to request anyway, lol. They also knocked on my door 15 minutes before my checkout time and told me I was taking too long to pack up. Overall, it felt very close to being an outstanding stay, but it missed the mark in several small ways that added up. I would consider returning during the off-season or at a lower price point to give it another chance!

Historic location. Read amenites closely. Had an nice ADA interior (no window) Queen room. Would…read morenot stay in this type room again! Valet parking only is $28 per day...but cheap for area. Better than average breakfast. Wine each night at 4. Cariage rides a block away. Room refreshed daily. Wand shower head very week, small sink area. Lots of positive but our room type was the downer. No pool or hot tub.

If we could spend most of the time out on the porch and on the lawn, then this would be 5 stars…read more The Cottage is well decorated. albeit dated- this is fine. The issues arise when you further jump into the cleanliness. Upon arrival, there was dust, dead flies, and smudges of dirt or unknown stains throughout the unit. The bathroom light switches were particularly bad. I can live with primed and unpainted surfaces, but the real kicker is that the floors were filthy. Absolutely filthy. They turned our daughter's socks black after an hour of arrival. I went through 6 swiffer pads to no avail. We let management know the next morning after our arrival and hoped to come home to a unit that had been mopped after a day out in Charleston. Unfortunately, the floors are still filthy, the shower did not seemed to be cleaned from a previous guest and I am just lifting up heavy prayers on the cleanliness of everything else. We let management know of the situation and still they seemed to not be concerned. Hopefully, someone will take some initiative and put a good faith effort into cleaning this unit and providing a stay worth the money. UPDATE:After speaking to management, no one came to address issues. We still have dead flies, roach hatchlings and other debris spread throughout the filthy cottage. If you are concerned about relaxing in a sanitary space, please avoid. The fixtures are caked in dust, there seems to be a bit of mold growing in certain areas, the soap scum from previous guests still remains in the bathroom areas. We spoke with management again and they comped one night, which did not change the fact that we went three nights before any legitimate attempt at addressing any issue was made. They were surprisingly defensive and stated that floors were unsealed so they would stain your socks. We have unsealed floors at our personal home and are able to keep them clean. After being argumentative about the existence of filth, management hinted that we should let it go since she comped one night. All I would've appreciated was them sending someone to clean on the first day that we made them aware of the issues. if you are dead set on staying here, bring your own cleaning crew. The views are great and Charleston is too. I don't know if this is the treatment that most guests receive, but I know we stood out on one characteristic. I cannot imagine why sending a cleaning crew to address the issues was so difficult. On the penultimate day of our stay, they sent someone to "clean". The floors were a bit better, but all of the other issues remained. There also seemed to be some sort of dead animal under the fireplace section of the cottage. Proceed with caution. It was a wonderful location and I would love to stay there after an actual cleaning crew comes in.

We are sharing our experience to protect other couples from the despair and frustration we…read moreexperienced. We booked our September 29, 2018 wedding at the Cottages on Charleston Harbor in February 2018. We live in Texas and were very excited about our destination wedding in Charleston! We contracted with the venue for more than $8,000 worth of accommodations, including the event space fee. We also signed a room block contract with the neighboring resort - The Charleston Harbor Resort and Marina - for our guests of $4,000. Our contract with the Cottages also required a catering commitment of $6,500 minimum and a tent rental fee of at least $1,000. We were fully committed to our wedding and this venue, to say the least. In August 2018, I asked the Cottages to confirm if the dock between our reception space and the Charleston Harbor Resort had been fully repaired (I had seen guests on Instagram taking photos) and if we could use it for our photos. I was told that we could use the dock for photos before 4 p.m. because a concert would be taking place on the beach... That's how we discovered a national touring indie rock concert had been booked, a double-header, at the exact same time and 10 feet away from our wedding. The Charleston Harbor Resort booked Moon Taxi with Ripe as an opener in July 2018 with Ears for Music (a concert promoter) and did not consult our wedding venue prior to booking. The Cottages and Charleston Harbor Resort are two separate companies. There's nothing keeping each property from throwing a carnival the day of your wedding. They had no written agreement in place, we had no legal opportunity to fight back. The "partnership" is extremely irresponsible. We were told that they would surely solve the situation and waited a full week before being informed that they would not move or cancel the concert. They were able to come up with a "solution" of shuttling our guests to the neighboring golf course for the reception... not sure how they were going to pull that off with 800+ concert guests milling around at the same time. We lost all faith and trust in both the Cottages and the Charleston Harbor Resort at this time. Both properties offered to release us from our contract and we left. Forty days from our wedding and the amazing staff at the Citadel Beach Club took us in (they even matched the amount just due to our awful situation!) When I asked Lisa Crowley, general manager of the Cottages, to reimburse us for new wedding invitations and for the time spent moving 11 vendors, she directed me to the Charleston Harbor Resort as it was "completely their fault." When I asked the Charleston Harbor Resort for a reimbursement of $700 (minimal to what our actual costs were), we were offered an anniversary stay or an upgrade for a guest room... this is where we really, really want you to understand the multiple layers of empathy missing from the general manager, Nick Saltmarsh. HE OFFERED US AN ANNIVERSARY STAY. Because that's what we want to do... stay with you on the anniversary of the day you ruined. Delusional is an understatement. We can't emphasize enough, keep your wedding or special event far, far away from these folks. They caused irreparable damage and refuse to reimburse us in a meaningful way. They value greed over doing the right thing, they run a shoddy, disorganized group and have an absolutely pathetic idea of what customer service means. We are grateful we moved our wedding away from these hacks - that's the only positive we can share.