I recently lost a pair of 14kt gold hoop earrings, diamond stud earrings and a gold Irish ring to…read morethis shop. I have been a long time customer of approx 3 years. Was told that my items can be held for an extra 10 days by this businesses long time employee, as I was not able to pay the interest on the due date. I was ASSURED that my things would be safe until the agreed time that I could come in to pay the approx $40 interest, this was going to be an extra 10 days.But to my disgust, my items that are worth nearly $700 have been taken by the owners. I am very displeased ... I would not recommend taking your valuables to this place , I needed cash so I pawned my things for a period of time, in which I always come back to get out again. I'm always good with paying my interest on time and when I can not pay my interest on time I am responsible and call and ask if it can be held off for an extra given amount of time, the employee said YES. I mean... charge me extra interest then! OR don't tell me that you can hold my things a little longer. I gave a date and time when I would be in to get my items, I call the shop on the day I am going to pick my items up and they are gone?! I was given the word of the long time employee that my things would be safe until the end of the month. And here it is... nearly $700 of my items gone. Honestly.... if you need cash and need to pawn your treasured items for a period of time, be safe and go some where else.

visited most wanted in Cole Harbour excellent customer service, very honest, great value given for…read morebroken gold, shout out to Nik and Trevor foe being so friendly and helpful Gina V

I have been going to this Bridgewater location ever since just after the store opened and the staff…read moreknow me very well we all tease and joke around with each other I bought tons from them over the years and even sold to them they made a lot of money off me but this new manger had it in for me from the start ever since I confronted him about his insulting lowball offer of $30 on a vintage 1990's component system that he had a one second smirk on his face so HE KNOW it was a insulting offer. When I told him that my health isn't good he shows no sign he even cared. Then today without warning he kicked me out of the store for what? I was joking around with one of the staff no worse then I always do and I said one thing to another worker " I guess the manger don't want to sell me that stereo" that's what this new manger calls rude and breaking his rules. To makes things worse the manger didn't want me to be talking to other customers but the only time I ever did that they started talking with me first so I got in trouble but they didn't Don't get me wrong I have no problems with the staff themselves but the new manger is very rude and mean. I will edit this review only when the new manger says he's sorry to me(In person and in front of everyone in the store) and lets me back in the store Because I did nothing wrong. I'm one of the only ones left that service this kind of vintage tech and I always gave this pawn shop first chance at buying it and they sell what I bring in so they make money. I guess it's time to sell it on my own and take my money else where I just feel bad for the other staff they was always nice to me because hurts them too. See picture below this was the component system the new manger gave me the insulting lowball offer on(The turntable and small speakers were bought after the insulting offer to complete this system)

I was looking for a specific game that was older for my console. As soon as I walked in the guy…read moreseen me. I said "Hi" all I was met with was silence and a dirty look. All 3 employees there weren't wearing any sort of masks as well but they have signs at the door to wear masks and sanitize your hands upon entry. No sanitizer to be seen anywheres as well. Needless to say I didn't find what I was looking for and I won't be coming back.

Dirty shop that doesn't look like a shop. Almost no inventory, very vague over phone. He rummaged…read morethrough a Tupperware box of random items looking for the bullion piece I was after. Silver was off color with no mint markings. Owner seemed to twist everything I said, acted confused and hurt when I asked which mint it had come from. Said he didn't have any silver/gold purity testing equipment because "it's not a big enough part of his business". Waste of time

It's hard to put in to words just how incredibly disorganized, messy and bizarre this place is. Ash…read moretook my chains to be fixed, I went to get them back on a few occasions and they were never done on the dates he gave me. Finally on my last visit he told me it would be better to buy new chains from him. The whole experience just seemed shady from the start. Chains are still broken, waste of time.

The product quality is very low for what you are paying. You should definitely get the weight of…read morethe item, be it gold or silver and calculate the actual market value of the gold/ silver to what you are paying. You will be astounded. They are selling a Gents Gold and Diamond wedding band for $2299. I got it at Platinum Pawn for $400 and their making a profit at the pawn shop!!! On $400! Also if you are given an appraisal certificate, it is always a good idea to reappraise the item yourself independently . You might be in for a surprise.

Summary: The "repair" took 25 seconds, and I had some friendly conversation and a few laughs with…read morethe staff. Narrative: My twelve-year-old Timex chronograph's adjustment functions and second hand had been askew for the past year. I walked into the store and was greeted with a warm smile by Victoria, who preceded to listen to my watch woes. She directed me to Scott, who took my watch, and after scrutinizing it for a few seconds, pulled the stem, pushed one of the buttons repeatedly, which manually reset the resting position of the second-hand. Should you need help in the arcane realm of timepiece mechanics, Scott's colleagues consider him "the man to see about watches". Thanks again to Victoria, Scott, et al.

Trinity Jewellers is a rare gem you just don't find often anymore ! Their work is all in-house,…read moretheir service is excellent and expertise is above par. I had my jewelry fixed there many times but then had a beautiful custom ring designed using my late husbands wedding ring and my own . I expect to be a longtime dedicated customer always , and Trinity Jewellers will always be my number one choice and recommendation !

Took my fiancées engagement ring there to be resized and they did an amazing job! The staff are…read morevery professional, knowledgeable and friendly. I would highly recommend Trinity Jewellers for all your jewellery needs.