The gentleman who helped me was the best. I was terribly frustrated because my phone went kaflooey…read moreon me. The screen froze, so I couldn't phone, text, email, or do anything else that's important to me. I spent hours trying to unfreeze the phone. He asked what the problem was, and he fixed it in less than a minute. COMPUPOD is now my go to place before I start pulling my hair out. I'll also make it my go to place when it's time to replace my phone. Thank you so much for your fine service. ,

I've been coming here for about a year to service my PS5 and controllers, and up until recently,…read moreI've had positive experiences. The staff is usually helpful, and turnaround times are pretty quick. However, my last experience was really disappointing. I brought in my DualSense controllers to fix analog stick issues and paid $100 to repair three knobs. Just one week later, I had the exact same issue with one of the supposedly repaired sticks. When I brought it back, I was charged an additional $60 to fix what should have already been resolved. What's most frustrating is that I couldn't get a clear explanation as to why I was being charged again for the same issue. If a repair doesn't hold up after a week, that should fall under some kind of workmanship guarantee--not an additional charge. I want to continue supporting this business because I've had good experiences in the past, but this situation felt unfair and left me questioning the quality and accountability of the repairs.

Fast service. Professional. Good prices. Will def. call again if I have a phone or iPad issue.read more

Called a few places and this business had the best price, but all are quite comparable. The best…read morepart was that Tor arrived in like less than 5 minutes because he happened to be down the street. My phone screen was fixed in probably 10 mins. He also pointed out some things wrong with my previous screen replacement. He was really quick and seemed like a good, interesting guy to chat with. Thanks Tor! I'll definitely recommend you to others and come back next time I need something! This was the most convenient phone repair service experience I've ever had!

i had my doubts whether this place could fix my water damaged google pixel. i took my phone into…read morethe ocean one too many times (whoops!) and the glue loosened and water got inside. the phone was cooked. i really just wanted my photos off of it. i called and shared my sad story but the guy in charge sounded pretty confident that he could fix it. shortly after dropping the phone off, i got a notification that the phone was ready and i want to pick it up. he was able to back up the phone and allllll the photos onto another phone (that i had brought in)!! the photos were also backed up into my google photos album automatically. i was blown away at the service and the competitive pricing that they gave me. 10/10 recommend!!! would def return for any cell repairs!!

I had a great experience with this shop They fixed my…read morelaptop within few days for the very good price. Highly recommended !

Lew is amazing and the only person I'll be going to when my phone breaks - I'm sure it won't be the…read morelast time. I made a same day appointment and he fixed my phone within 20-25 mins. I was unlucky because it's rare to get a defective screen, but I did. The screen kept freezing up and I texted Lew - he was so responsive and tried to help me trouble shoot. When nothing was working he made another appt with me and fixed it for me super fast and he noticed my iPhone case was a bit broken on the corner and also gave me a new case since I had to make 2 trips. My phone is working perfectly now - thank you Lew for being so professional, quick, responsive and the best to work with!

had a fantastic experience getting my screen repaired on my iphone 17 here! I didn't have an…read moreappointment, just walked in, and it only took about 40 minutes to get my phone fixed! I definitely recommend coming here

I came in with my old iPhone. They told me it would take 2 hours to complete. I came back in 2…read morehours and they gave me back my phone with a nice & perfect new screen. Thank you!

Grat people always find a solution and really freandly always come back to them and it's always goodread more

We attempted to use their services at San Francisco but when we were almost at the location, it…read moreturned out they do not have a shop there, despite appearing in Maps and on their website. We headed to their physical shop in San Mateo, which had been mentioned in the chat. When we got there we realized it had been closed earlier. We got told by call that they had a family emergency. It was later by chat when we got offered the pick up service as solution. But we didn't use it.

Thank you for fixing my phone's screen so quickly! It literally took only 30 minutes…read more The service was fast, professional, and affordable. My phone works perfectly again, and I'm very happy with the repair. I would definitely recommend this shop!

I reached out through yelp and was quoted $120 cash for a screen replacement. Which was much lower…read morethan other places I've reached out to. The only thing is there is no product guarantee. This is explained prior to receiving/paying for service. But the reviews and past customer happiest led me to come here. I was also told I would be given the opportunity to test the screen before paying to ensure I was satisfied. Located in Westlake, once you get to the front door of the building it's a short easy walk up upstairs and it's the first office on the right. I signed in, he told me a few housekeeping things to be mindful of after the phone gets repaired. I dropped off the phone and it took no longer than 15 minutes. The screen worked great! Very responsive and felt like a brand new phone. I tested it and happily paid. I would not hesitate recommending people to come here for iPhone repairs. Easy consultation, fast service and good communication.

I met with Khan today less than an hour before closing and he was able to take me in and fix my…read moreiPhone screen in less than 10 minutes. He was very kind and made sure that I understood the process and any subsequent notifications that may happen after I get a screen replacement from a non-Apple provider, which are temporary and harmless. He also let me check for dead spots on my phone just in case. TLDR: very helpful and detail-oriented, would highly recommend!

These guys are the best! They have gone over and beyond to help me over the years…read more After quite a negative experience with a major cell phone carrier I found Platinum Wireless and I'm regretful I didn't try them earlier. On one of my lines I'm now paying for a month what I was paying for a year.

In and out, great customer service. I thought my phone was fried didn't want to spent $1000 on a…read morenew one, they helped me out here and it ended up being my battery. They know what they're doing here.

Overall, I appreciate this business because of their professionalism, communication and organized…read morestorefront. I came in because my camera lens was broken. It turned out to be a more complex issue because it affected the focus on my camera. They handled my requests accordingly! They also fixed audio issues that I had on my phone. Overall, good experience and I would go back.

A pleasing and welcoming shop with a variety of cool products on display and sweet owners. I…read morebrought in my broken Macbook to sell to them and they did an eval within a day to give me a quote which I took them up on. They were honest and communicative. Much of the stuff they have is quite innovative and handy, there was a phone stand that doubled up as a magnetic wallet, and a nice compact magnetic charger too (priced reasonably). Some healthy and much needed competition to the apple store across the street :)

The person needs to answer and respond to the texts…read more Electronics are precious so learn to maintain and maintenance them. Advice get softcases for laptops/ computers/ and electronics. Always transfer ur data and files onto Micro SD cards tape it down and save the cards in a case. Don't put ur electronics in direct sun lites use flash lites to see the issues. Use a coffee table to avoid spills spilling liquids.

I called for a quote to replace the battery for a mobile phone. Gave me a reasonable price. I had…read moreto provide a deposit before the battery was ordered. It took two days to arrive and I brought my phone in. It took about 30 mins (included time to charge up the battery). They provide a year warranty. I'm happy with their service and thrilled not to have to buy a new phone.