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    citizenM Washington DC NoMa

    3.8 (27 reviews)

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    Lobby
    Ginger R.

    99.9% of the staff was incredible (minus a gal that I encountered in the middle of the night when some of our colleagues arrived late). Other than that, the staff, the food, the vibe, the bar, the space, the bed, the room, the property - all above my expectations! Even invited a friend to dine with me for breakfast one day bc the buffet variety was well worth the $20 added to the stay! Everyone was cordial, and the location/proximity to this was great. Just keep in mind traffic getting down to the museums and White House during peak hours, & you'll be fine. You can also take a scooter! S/O to the bar staff. The guy who recently moved from Boston is a treat! And, everyone we encountered there was super kind (even when we didn't know we needed to buss our own dishes - oops)! Thank you for your patience with our team of 8 + a few family!

    Entrance
    Kyle B.

    Cool location in the NoMa area. Two blocks away from a Metro station. I will say there is a lot of movement in the area of business people during the day. But as with DC the homeless rate is high. So at night, depending on what you're use to, it could be a bit much. Typical CitizensM, high standard of clean rooms, facility, and modern. Just wish the lobby was a bit more quiet when you're trying to get work done.

    Angie P.

    Wonderful stay at CitizenM for a quick trip to D.C. From the super nice & helpful security guard, to the lady at check-in, the bar staff (through my entire overnight stay!), the cute room, all the tech amenities...A++ all around. Good luck with parking, but they do valet parking in conjunction with the Hilton across the street - $50+ though. Clean room, but the bed wasn't the most comfortable. The food & drinks at the bar were great!

    Charnika P.

    This place is basically a modern-day hostel. If you are in need of a clean place to rest your head while in DC and you have limited funds, then this is your go-to. Nothing more nothing less.

    Free water
    Caitlyn W.

    High tech hotel within a few minutes of all of the monuments and museums. We had fun with the iPad - you could control lights, music, and blinds. Very interesting decor and atmosphere in the lobby but it was nice. They have a bar that is open until late. They also offer a free water refill there. The rooms were a bit small but accommodating and perfect for us as a couple just using it to shower and sleep. This stay definitely had us interested in sticking with the CitizenM chain and trying out their other locations.

    Krystal M.

    I stayed at Citizen M Noma in Washington, D.C. for a conference earlier this month. The location is super convenient and the hotel itself is really cute. I loved the décor in the lobbies, and the staff was extremely friendly and helpful. I also appreciated that there's security in the evenings to guard the door--it made me feel safe. The room was smaller than I expected, more like a "cruise cabin" size--just what you need. I did enjoy the iPad in the room that lets you control the blinds, TV, and cleaning services--it was very convenient. My only downside was that there was a stain on the nightstand when I arrived, which was a bit off-putting. Overall, still a solid stay, and I'd give it 4 stars.

    The breakfast, buffet style

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    Ask the Community - citizenM Washington DC NoMa

    Review Highlights - citizenM Washington DC NoMa

    The NOMA metro station is a short 7 min walk away, a grocery store just a stones throw away, and a CVS too!

    Mentioned in 4 reviews

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    InterContinental The Willard Washington D.C - Main tea area

    InterContinental The Willard Washington D.C

    (411 reviews)

    $$$

    I came here for an Afternoon Tea Etiquette Class and It was beautiful!…read more The interior was gorgeous and elegant! And they also had a cherry blossom tree w/ a bench inside for you to take pictures. They also have a restaurant that does Tea Service at 1pm and 3pm which I recommend my ladies to check out if you haven't already. In regard to parking, they have a parking garage in the basement but It is VALET ONLY. I asked the receptionist and she Indicated that room prices vary depending on the season but on average they are about $700 - $800 per night.

    My husband and I were chasing a Home Alone 2 fantasy. Lost in New York energy, but in DC. Christmas…read morerobes. Snacks packed. Jenny Lind Suite booked. That jetted tub was supposed to earn its keep. The room: genuinely beautiful. The technology: aggressively dated. The vibe: a 90s time capsule, complete with missing doorknobs. There was effort here, but it felt like the hotel was holding its breath, afraid any real investment might trigger the next recession. What they got right: The bellhops were fantastic. Warm, personable, fun. Truly the highlight. Most staff we interacted with were polite and willing to help, which made the gaps elsewhere even more confusing. What they got wrong (beyond the dated room and tech): For a hotel that loudly advertises luxury service, the customer experience fell flat. Outside of the arrival bowl of fruit, nothing felt elevated. Night two, we ordered pizza and planned a cozy Home Alone movie night. The technology made streaming impossible. Fine, cable it is. We called the concierge and asked for two plates. Just two. The answer was a flat no. We were told to walk down to the lobby restaurant and see if they might have plates "to spare." I'm sorry, what? The next morning, room service arrived... with someone else's order. It was corrected, but for a luxury hotel, that kind of miss is surprising. Housekeeping came through, but only halfway. The coffee and minibar were never restocked. In a suite. At a luxury hotel. This is table stakes. At 9:30 PM we stopped by the lobby circle bar. It was immediately clear the bartenders did not want to be there. I get it, service work is hard. Still, opening our interaction by warning us about last call at 11 set a strange tone. By 10:00, one bartender disappeared for 45 minutes. No refills. No check-in. No bill. Breaks are important. Coverage is also important, especially when you're selling a premium experience. Beyond the bellhops, much of the staff felt irritated to be present. Front desk to concierge, the energy was less "historic luxury hotel" and more "counting down the minutes." The hotel was also clearly prioritizing weekend tea and brunch revenue, to the point that the historic lobby was clogged with extra tables and largely unusable for actual hotel guests. Bottom line: this was not a luxury experience, and I would not recommend it. I'm only posting this publicly because I reached out directly to hotel management and never received a response. At that point, a review feels necessary.

    JW Marriott Washington, DC

    JW Marriott Washington, DC

    (492 reviews)

    $$$

    I was here for my child's Scripps bee. Everything about this hotel is stellar from the check-in to…read morethe amenities. Everything is within walking distance. I would definitely come here whenever I visit DC

    From check in to check out everything was smooth. Our room, though small, did not feel cramped…read more Everything was clean and tidy. Too bad stored blankets were unavailable for sleepers wanting more warmth than their traveling companions. We had to make a second request for one. May I also suggest providing more than one bar of mini soap bars. It's such a minuscule cost item but would obviate having to repeatedly move the precious one bar from sink to shower. We found the valet staff particularly helpful especially when navigating awkward arrivals and parking needs of our personal guests. Sean was a prince. He supervised an otherwise complicated set of logistics with competence and gentlemanly grace. Another shout out to the manager ( sou?) of the breakfast dining. We watched him rigorously oversee staff and guests while occasionally stepping in when helpful. His leadership is likely responsible for the professionalism of said staff. This is in direct contrast to the staff of the Willard across the street where we took the first breakfast of our stay. We were dismayed to have to endure extremely loud staff socializing, boisterous laughter and downright flirting. This type of behavior would have been unacceptable at the JWMarriott. This experience alone confirms our future choice of Marriott over Willard for annual DC visits.

    Conrad Washington DC - Sakura Lounge

    Conrad Washington DC

    (183 reviews)

    $$$

    Downtown

    Our stay at the Conrad Washington, DC was one of the most meaningful hotel experiences I've ever…read morehad--not just for me, but as a parent. Traveling can be exhausting, and during our stay, my son Colin often went down to the bar and restaurant on his own in the evenings and mornings. What stood out to me wasn't just the quality of the food or service--it was how the staff treated him. Every single time, he was met with kindness, respect, and genuine warmth. He ordered his meals, sat comfortably, enjoyed his time, and never once felt awkward or out of place. The staff made sure he had what he needed, checked in on him naturally, and created an environment where he felt completely at ease. As a parent, that level of care is something you never forget. For me, the experience was just as special. Corey, the bartender, was exceptional. Each evening, he made sure I had exactly what I wanted, when I wanted it, and engaged in thoughtful, easy conversation that made the space feel welcoming and safe. It wasn't just service--it was connection, and it made a long, tiring trip feel restorative. This hotel doesn't just deliver luxury--it delivers humanity. The staff understands how to read people, how to make guests feel comfortable, and how to create an atmosphere where everyone feels like they belong. I've stayed in many beautiful hotels, but this experience stands apart because of how we were treated as people. Thank you to the entire team--and especially Corey--for making this such a memorable stay. We will absolutely be back.

    Me and my sisters did a Holiday Staycation at the Conrad and our experience was awesome! The hotel…read moreis modern, chic, clean and beautiful! The customer service was awesome! Everyone that we encountered was pleasant and went above and beyond to assist us. Dining at Estuary, Conrad's in house hotel restaurant and bar, was also awesome. They had have some great bites, cocktails and views of the CityCenterDC park! Highly recommend staying here during your next trip to DC

    Waldorf Astoria Washington DC - Exterior

    Waldorf Astoria Washington DC

    (150 reviews)

    $$$

    Federal Triangle

    Had afternoon tea in Peacock Alley of Waldorf Astoria DC. Absolutely gorgeous; the architecture and…read moredecoration. Cherry blossom tree/decor! Live harpist! Service was excellent. Complimentary champagne (Veuve cliquot yellow label) was provided. You get to select one tea and each person gets their own pot. - Picked cherry blossom green tea; enjoyed the floral taste. There was a variety of savory and sweet bites. - My top savory ones: crab beignet & chicken cherryaki - unique/delicious - confit duck was ok, brisket corn roll was my least favorite - Scones: liked the black sesame caramel more than lychee rose (can eat without any jam or curd) - the black sesame scone paired well with the cherry blossom jam/Devonshire cream/yuzu mint curd - Sweets: faves were yuzu strawberry tea cake, hojicha cherry opera torte, & Sakura rice shortbread - matcha tartremet & Sakura yokan were ok The snacks were super filling! Left the hotel feeling super full. I hope to experience another afternoon tea at the Waldorf Astoria!

    Enjoyed a beautiful afternoon tea service here during cherry blossom season to celebrate my…read morebachelorette. The vibes are opulent- the Peacock Alley is located in the grand lobby, which is massive and airy with a glass ceiling overhead to let in tons of natural light. A harpist also set the mood beautifully, but they didn't stay for very long- they maybe stayed about 30 minutes past our 3:30pm tea appointment. Tea services are offered at 12:00 noon and 3:30pm. The central cherry blossom tree is the showstopper, and the main reason I chose the Waldorf for our afternoon tea. I had heard that there are several cherry blossom-themed afternoon teas all over DC that may have better food options, but this was the only one with decor this grand. My main concern was with our seating. I had called ahead of time to ask if they could accommodate my group to have a close seating location close to the cherry blossom tree due to our special occasion. The staff assured me during two separate calls that they would be able to accommodate our request, but upon getting seated, we were seated in the far corner by the bar. It is true that there is a fair view of the cherry blossom tree everywhere in the lobby, but I was disappointed at our far vantage point given the fact that I had called to confirm a close spot to the cherry blossom tree twice in advance. This is because I wanted to originally schedule the premium experience (premium seating, champagne, and fine china), but it was not available to groups larger than 4 and we were a group of 6. The service was otherwise perfectly fine and the portions of food were generous and tasty. We were all definitely full after finishing our savory bites. Our collective favorites were the chicken cherryaki and crab beignet bites, but we all appreciated the diverse offerings. We also had a friend with a peanut allergy dining with us, and they accommodated her easily by separating her pastries onto a separate tiered tray. It looks like the only item with a possible nut allergen was the crab beignet (her version had tofu). Despite the mild issues with seating, the experience was gorgeous. As a cherry blossom lover, I can see myself doing this every time I'm back in town. - Ambiance: 5/5 - Service: 4/5 - Food: 4/5

    Sofitel Lafayette Square Washington DC - Elevators in the lobby of the Sofitel

    Sofitel Lafayette Square Washington DC

    (264 reviews)

    $$$

    Downtown

    Great location! Right at Lafayette Square near the White House. We had a good visit here…read more The staff were very helpful and friendly. Room and bathroom was a decent size (except for shower). Line for the restaurant is odd( maybe offer a time window for guests so a huge line doesn't form at once). Pretty clean, given it's an older, historical building. Price wasn't bad compared to others in the vicinity. There were a few things that could be improved such as : weird smell in hotel lobby near bar/restaurant (not sure why). Hallway carpeting could use an update. Rooms could use better coffee maker and supplies. Privacy shades on most of windows but not the one by the bathroom. We would visit again, especially if we wanted to do a White House tour or visit the Washington Monument.

    I had a few minor issues with this hotel. They initially gave me a room that had not been clean…read morethen gave new a noisy room even tho I had requested a quiet one and were rude about it when I requested a change. The Google Chrome was also not set up. Apart from those inconveniences tho, this was a quality luxury hotel with comfy sheets and pillows, luxury toiletries, French doors in the bathroom. As others have noted the water pressure was good and I enjoyed the robe and the bath. The inconveniences were annoying but they took responsibility for them when I brought it up and how nice the hotel was made up for it. Complimentary coffee in the morning and cucumber orange water in the afternoon. Overall, would recommend

    Residence Inn by Marriott Washington, DC Downtown - This corner is set up for "elite members" next to the front desk.  Pretty underwhelming.

    Residence Inn by Marriott Washington, DC Downtown

    (143 reviews)

    $$

    Downtown

    Loved everything about this hotel! I recently stayed here…read morewhile working a conference. The room was spacious with a full kitchenette. The bed was comfy and the bathroom was also a nice size. They had a restaurant onsite with good food and drinks! Also there was a free continental breakfast in a separate area which I took full advantage of. The hotel also had a business center which was convenient. And most importantly, the staff were all amazing. Everyone I spoke with was helpful and kind. I would definitely recommend staying here.

    I would agree with the other reviews that this property is located in an accessible part of…read moredowntown DC. Most tourist attractions are a short uber ride away. There is a CVS store that is located in the same building so that's convenient if you're traveling light and need to pick up some toiletries. Room was simple and had all the basics. Full kitchen with all the essentials -- full fridge, microwave, stove, plates, bowls, eating utensils, etc. so ideal for guests who have an extended stay. Had a corner suite (room 411) so it was a bit more spacious but the view was unusual -- my view was directly of a conference room for a company next door. Hilarious to open up the curtains to see 15 people convening in the conference room. Front desk staff were nice. Bought a couple of Voss waters from their mini mart next to the front desk @ $12 plus tax each.

    citizenM Washington DC NoMa - hotels - Updated June 2026

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