1. The Normandy Hotel

    1. The Normandy Hotel

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    Washington, DC, DC

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    The Normandy Hotel

    3.3 (192 reviews)
    ModerateHotels
    Open Open 24 hours

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    Angela T.

    My Lyft driver had a slight bit of difficulty identifying the building when we arrived, as the entrance is under construction. Check in was a breeze. The Woodstock typewriter near the check in desk is a nice touch of whimsy. My room had plain white walls, not the wallpaper (can't recall the fancy word for it) that's advertised as adding to the "Euro charm" of the place. Still, the room was cozy and the bathroom especially lovely. There were a Keurig and a safe, two things I look for, and also a refrigerator. Comfortable bed and bedding. No room service, but with such a perfect location, you can Door Dash from anywhere - I received my order from nearby Flavorture with perfect timing. The location is not only great for access to Adams Morgan, Dupont, and upper Northwest, it was quite convenient for a ride out to Tysons the next day. Had a great conversation with the young lady driving. In a few short minutes we were passing the Kennedy Center on our way out of the district, and we arrived at Tysons in a little over 20 minutes. Very pleasant drive on a Saturday. Later that night, I walked back to the hotel from Dupont with friends. The walk from Dupont is slightly uphill. Whew. We chilled for a bit near the fireplace downstairs, which was nice. The worst thing that happened during my stay was that I woke up at 2 a.m. concerned that I had expired and rather than having met my maker, had arrived in a red and fiery place. My room was 86 degrees! In a half awake frenzy, I tried turning the heat down, but soon remembered I'd already turned it down and the thermostat must have been malfunctioning. I attempted to turn it off completely, but it kept running. When I called the desk for help, I was told that the only thing they could do is have someone check it out in the morning. I worked frantically to get the windows open and had some difficulty, but managed. The room eventually cooled and the heat eventually shut off. No one ever came to look at the thermostat; I just left it on 65 for the remainder of my stay. It was never cold in the room in spite of the thermostat being so low. The next morning flurries were falling, and I appreciated my view of the street. I appreciated the late check out time - noon - and that absolutely no one knocked on my door or called up; I left my room at 12:30. I was told that breakfast is European style - continental with a few breakfast meats. I passed, but checked out the dining area before leaving. It's cute, and what really caught my eye was the outdoor seating - made me consider staying again in the spring or summer. I especially enjoyed my walk to Adams Morgan. My route took me through part of residential Kalorama, past the park, and just like that, I was in Adams Morgan. Even carrying my luggage, it was a pleasant walk on mostly level terrain. I would stay at the Normandy again. Location, location, location.

    Angelina M.

    I loved my stay here. I was in the area for a conference but the conference hotel was too expensive so I stayed here which was a few blocks away. It's a boutique hotel so it's small and quiet but service is top notch. They really pay attention to details here. It's also nicely decorated. They do a wine hour where they offer a free red or white wine in the lobby, and you can add on an $18 breakfast although I didn't think it was worth the price given the limited options. This will probably be my go to hotel whenever I need to be in DC.

    Kim A.

    Great boutique hotel, comfortable, great neighborhood, FREE PARKING, centrally located... I was a little nervous when I booked this hotel, because boutique hotels are sometimes hit or miss. This hotel was definitely a charm! The day of my check-in, my flights were delayed due to weather and there was a chance of missing my connecting flight. Worried, because I had pre-paid for my room, I contacted the hotel and spoke with front desk clerk Shawn, who was very helpful in assisting me and giving me options. He assured me all will be fine and displayed a sense of empathy which is hard for people to do these days. I was very grateful for his assistance. Turns out I made my flight, and checked in later that evening. When I arrived, I was instantly impressed! Neighborhood: Beautiful upscale neighborhood! Clean and safe. Centrally located. The hotel is nestled between a residential neighborhood where many diplomats live/work. Parking: Many hotels charge at least $40-$60 a day for parking. If you are familiar with city street parking... You just have to read the signs! The signs in the neighborhood state 2hr parking limit Mon-Fri 7a-8:30p. Meaning after 8:30pm up to 9a you can park on the streets. It's a safe neighborhood and I had absolutely no issues parking in the area. Hotel: If you are looking for the Ritz Carlton... Then stay at the Ritz Carlton! This hotel is a charming boutique hotel. Its older, but you can tell they keep up with the maintenance. I reserved a deluxe queen sized room. I stayed in room 505, and later changed to room 507. The rooms are a little small, but I didnt mind it. It was perfect for 2. The lobby was clean and well kept. The hallways where clean, freshly painted, and well maintained. The elevator was old and had a little musty smell to it. Price: very reasonably priced. Also, they only place a hold of $50 on your credit card for the entire stay. Surrounding hotels like the Westin and Kimpton charge $100 per day hold on your credit card. I chose The Normandy hotel for this particular reason. I was moving my daughter into her first year of College and could not allow the hotels to hold $500 on my card. The Normandy worked out perfect for me! Breakfast: they offer a continental breakfast for $12. Very basic breakfast with bagels, muffins, apples, cereal. The coffe and tea are free. Staff: the staff was very helpful throughout my stay. They accommodated me when I arrived late. They accommodated me when the AC in 505 stopped working and switched my room to 507. I extended my stay an additional night and they were very helpful in assisting me with my extention. Overall, they were very friendly, knew the area well, made great suggestions and recommendations for things to do/eat. Problems during my stay: by the 2nd day, my AC in room 505 stopped working for no apparent reason. I noticed the temp in my room was 79 degrees and did not change. I tried to adjust the temp on the thermostat but it did not work. I left the room for the day, and when I returned the room was still 79 degrees. I called the front desk and they stated it was too late in the evening and they did not have maintenance on staff. However, they were able to give me the option to change my room to room 507. Room 507 was also feeling a little warm, and the temp was set at 74. It wasn't as bad as the other room, but it wasn't as cool as I would have liked it to be. I am not sure if they were having issues in the building or if it was just my luck. By the next morning it was a little cooler but I checked out that day so hopefully they worked out the issues. Overall, I would stay here again. It was a lovely hotel and I enjoyed my stay. Even though I had an issue with the AC, they handled it and they deserved the 4 stars.

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    Page 1 of 5

    Ask the Community - The Normandy Hotel

    Review Highlights - The Normandy Hotel

    The Normandy is located between Dupont Circle and Adams Morgan, approximately a ten-minute walk to each.

    Mentioned in 9 reviews

    Read more highlights

    The Hay-Adams - Executive Studio room

    The Hay-Adams

    (180 reviews)

    $$$

    Downtown

    I went to The Hay Adams for their unique "Be Gin the Evening" event, which opens the normally…read moreprivate Top of the Hay to the public for a limited number of dates and times. If you have the opportunity to catch one of these evenings, it is absolutely worth the effort. I arrived early and stopped at Off the Record for a drink before heading upstairs. The bartender mentioned that this event also helps provide additional hours for staff during the slower month of August, which made me appreciate the concept even more. The Top of the Hay itself is stunning. The views and setting are exactly what you would expect from such an iconic DC property, and getting to experience a space that is typically reserved for private events made the evening feel particularly special. The drinks were also excellent. Sweet, but not overly sweet. But what really stood out was the staff. I do not say this lightly. The service was outstanding. I genuinely wish I had caught everyone's names because anyone working between roughly 4:30 and 7:30 that evening in the lobby, Off the Record, or Top of the Hay deserves recognition and a raise! Every person I interacted with was incredibly attentive without ever being overbearing. What impressed me most was that the staff remembered my schedule for the evening and made sure I left Off the Record at exactly the right time so I could be the first person to step into Top of the Hay when it opened. That level of attention to detail is rare. Beautiful space, great drinks, and truly exceptional hospitality. "Be Gin the Evening" is such a clever way to let locals and visitors experience a part of The Hay Adams they otherwise might never see. I would absolutely do it again.

    Still wondering what is 5-star about this outdated, tiny-rooms, no view place. Our stay at The…read moreHay-Adams was deeply disappointing and fell far short of basic expectations, let alone what you would expect from a property claiming five-star luxury. For the rates they charge, the conditions and service are unacceptable. The building is old, heavily dated, and features cheap fixings. The bathroom is tiny, featuring a cramped round sink with virtually zero counter space to set down any personal items. Furthermore, for a five-star hotel, lacking a proper hot tub and standalone shower is unacceptable. The towels provided are cheap, rough, and feel entirely out of place at this price point. The bathroom ventilation is so old and loud, that I can't even believe it's there. No fridge in the room, only a mini bar that will charge you if you move around mini bar items to place your own drinks. The view of the White House was severely misadvertised. To actually see it, you are required to pay an extra $700 on top of an already steep $600-per-night room rate. The acoustic insulation is non-existent. If anyone is staying in the room above you, forget about sleeping--every single footstep and movement carries straight through. The front desk staff was entirely dismissive. After promising to switch our room to resolve our issues, they dragged us through three separate attempts, wasted hours of our time with non-responsive answers, and then finally demanded we pay even more money to fix their mistake. After we went through, not even a complimentary breakfast or really anything. Shocked that this place is more expensive than Four Seasons, St. Regents, and the kind. This is barely a three star hotel (except location of course). Stay away.

    JW Marriott Washington, DC

    JW Marriott Washington, DC

    (500 reviews)

    $$$

    This hotel is a whole vibe. The staff made me feel like a regular from the second I walked…read morein--warm, welcoming, and zero snobby energy. The room was spotless, the turndown service was a nice flex, and everything felt polished. The location is clutch--walkable to fun spots and everywhere we needed to be for work. The key-card elevators are sleek, high-tech, and super secure. The restaurant and bar had great energy, and the food hit, but $24 for a drink is unhinged. Overall, a stylish, safe, and seriously fun stay. More details from my review on Google: Rooms: The rooms were exceptionally clean, comfortable, and well maintained. The turndown service was a lovely touch, and everything in the room was perfect throughout my stay. Safety: The hotel elevators felt extremely secure and high-tech. Guests must use a key card to access certain levels and floors, which added an extra layer of safety and peace of mind. It's a great security feature and made me feel very comfortable during our stay. Walkability: The hotel is conveniently located within walking distance of plenty of things to do, as well as the locations I needed to access for work. The location made my stay easy and convenient. Food & drinks: The hotel restaurant and bar had a nice atmosphere, and the food was good, but everything felt extremely overpriced. Charging $24 for one drink is absurd. I enjoyed the experience overall, but the prices make it difficult to recommend. Noteworthy details: From the moment I arrived, I was treated like a regular. The staff made me feel genuinely welcome and at home-never like an outsider in an exclusive club. Their warm, down-to-earth hospitality made the experience truly special.

    From check in to check out everything was smooth. Our room, though small, did not feel cramped…read more Everything was clean and tidy. Too bad stored blankets were unavailable for sleepers wanting more warmth than their traveling companions. We had to make a second request for one. May I also suggest providing more than one bar of mini soap bars. It's such a minuscule cost item but would obviate having to repeatedly move the precious one bar from sink to shower. We found the valet staff particularly helpful especially when navigating awkward arrivals and parking needs of our personal guests. Sean was a prince. He supervised an otherwise complicated set of logistics with competence and gentlemanly grace. Another shout out to the manager ( sou?) of the breakfast dining. We watched him rigorously oversee staff and guests while occasionally stepping in when helpful. His leadership is likely responsible for the professionalism of said staff. This is in direct contrast to the staff of the Willard across the street where we took the first breakfast of our stay. We were dismayed to have to endure extremely loud staff socializing, boisterous laughter and downright flirting. This type of behavior would have been unacceptable at the JWMarriott. This experience alone confirms our future choice of Marriott over Willard for annual DC visits.

    Conrad Washington DC - Sakura Lounge

    Conrad Washington DC

    (186 reviews)

    $$$

    Downtown

    Okay, okay, so Conrad might be the ONLY Hilton property I like…read more When the honey pot comes to town he always gets hotels at Marriott properties because of me but this time he wanted to be closer to my job and booked the week here at the Conrad. I've been here for dinner and drinks at Estuary so I was familiar but I am grateful to have stayed here this week. The bed was comfy, not sure it's better than my fave hotel but it did the job. The closet space was excellent, the restroom was nice, no tub in the bathroom but very modern and chic shower. For $800 a night I loved all the extra touches they do like putting water and slippers on the side of the bed. We were able to partake in the food but with Del Friscos, Estuary and all the good eats around we passed on the perk all week. Overall, this hotel is nice. Would definitely stay again. He's bougie so yes he'll be back with me in tow.

    Our stay at the Conrad Washington, DC was one of the most meaningful hotel experiences I've ever…read morehad--not just for me, but as a parent. Traveling can be exhausting, and during our stay, my son Colin often went down to the bar and restaurant on his own in the evenings and mornings. What stood out to me wasn't just the quality of the food or service--it was how the staff treated him. Every single time, he was met with kindness, respect, and genuine warmth. He ordered his meals, sat comfortably, enjoyed his time, and never once felt awkward or out of place. The staff made sure he had what he needed, checked in on him naturally, and created an environment where he felt completely at ease. As a parent, that level of care is something you never forget. For me, the experience was just as special. Corey, the bartender, was exceptional. Each evening, he made sure I had exactly what I wanted, when I wanted it, and engaged in thoughtful, easy conversation that made the space feel welcoming and safe. It wasn't just service--it was connection, and it made a long, tiring trip feel restorative. This hotel doesn't just deliver luxury--it delivers humanity. The staff understands how to read people, how to make guests feel comfortable, and how to create an atmosphere where everyone feels like they belong. I've stayed in many beautiful hotels, but this experience stands apart because of how we were treated as people. Thank you to the entire team--and especially Corey--for making this such a memorable stay. We will absolutely be back.

    Hampton Inn Washington, D.C./White House - Guest room amenity

    Hampton Inn Washington, D.C./White House

    (117 reviews)

    $$

    Downtown

    We had the privilege of being invited to an event in DC and needed to stay walking distance to the…read moreWhite House due to clothes/shoes/weather/time. This hotel is an 8 min walk to the White House. We arrived late on a Sunday and they have valet parking ($70/night). You could park yourself in a lot right across the street for only $30 but who knew? The room was small with 1 king bed, desk, ottoman type "chair/stool" BUT! It met our needs. The bathroom was spacious and the water was hot. It had a closet for our coats and a hallway which we utilized for luggage. The free coffee was Godsend and the free breakfast 6am-10am was perfect! Cereal, breads, scrambled and hard boiled eggs, sausage patties, oatmeal, fruit, yogurt, waffles, juice and probably more. They had a lot of of options for even picky eaters. The buffet was clean and well stocked. When we came back from our event, we were harried to check out but the front desk staff was patience and gracious. We were able to sit in the nice lobby, with free wifi, and have a hot coffee. I highly recommend this hotel for its location, amenities and excellent customer service.

    10/10 location This was my first time to DC and this hotels…read morelocation was great! Convenient for walking but also close to the metro. The breakfast was okay, honestly a benefit of staying at a Hampton hotel. I was unfortunately quite disappointed by the manager and our room. The ac unit only goes down to 68°- great HOWEVER ours was broken and management refused to help. Our room was 82°. I texted the hotline and they said okay- when we returned to the room it was still unbearable!! I reported this to the gentleman at the desk and he said "well there's nothing I can do about it" turns out he's the general manager. Absolutely disappointing and horrible customer service. We had also requested extra towels and pillows to be put in our room during housekeeping over the text which was confirmed but never followed through. The general manager tried to gaslight me saying it already had been done but it was not and he wouldn't listen without me getting frustrated. 0/10 for customer service for the manager. Maya- another employee 10/10 very kind and polite- we didn't experience her assistance until we were leaving but she was more helpful than anyone else the whole stay.

    Waldorf Astoria Washington DC - Exterior

    Waldorf Astoria Washington DC

    (157 reviews)

    $$$

    Federal Triangle

    This is a phenomenal hotel with exemplary staff; if anyone has the opportunity to stay here, they…read moreshould! Other than the amazing rooms and beautiful lobby, this hotel has some of the best customer service I have experienced. The staff has been more than respectful and polite; they go above and beyond what is expected to ensure that guests are taken care of. I specifically wanted to shout out The Concierge Noboa, who has set a new gold standard of hospitality and has ensured a customer for life.

    Had afternoon tea in Peacock Alley of Waldorf Astoria DC. Absolutely gorgeous; the architecture and…read moredecoration. Cherry blossom tree/decor! Live harpist! Service was excellent. Complimentary champagne (Veuve cliquot yellow label) was provided. You get to select one tea and each person gets their own pot. - Picked cherry blossom green tea; enjoyed the floral taste. There was a variety of savory and sweet bites. - My top savory ones: crab beignet & chicken cherryaki - unique/delicious - confit duck was ok, brisket corn roll was my least favorite - Scones: liked the black sesame caramel more than lychee rose (can eat without any jam or curd) - the black sesame scone paired well with the cherry blossom jam/Devonshire cream/yuzu mint curd - Sweets: faves were yuzu strawberry tea cake, hojicha cherry opera torte, & Sakura rice shortbread - matcha tartremet & Sakura yokan were ok The snacks were super filling! Left the hotel feeling super full. I hope to experience another afternoon tea at the Waldorf Astoria!

    The Normandy Hotel - hotels - Updated September 2026

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