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    Eaton DC

    4.0 (154 reviews)
    PriceyHotels
    Open Open 24 hours

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    Reviews With Photos

    Jeff M.

    Not off to a good start so far. Room was not ready during check in time (3pm). No help with luggage on arrival. Our "suite" on initial impression was underwhelming - feels outdated. Their system is down so we haven't gotten keys to the room. The pull out sofa bed still had old dirty sheets and comforter still in it covered in food crumbs.

    Elizabeth S.

    Quick update -- just stayed again this past week, and the Eaton DC is just as wonderful, if not even better. I'd mentioned the working space last time -- this time, I went to the front desk and they were able to print a few things for me, gladly and quickly. Everyone was as wonderful as the last time I was here. Comfortable, quiet and an even deeper commitment to community, social justice and self care. I got to stay in the Pride Room this time and love love loved it. Adding my photos from the room to my review as well.

    Nycole M.

    Location was conveniently located downtown near the Moxy rooftop and near by restaurants, coffee shops and historical landmarks. Story has it the owner's wealthy father gifted it to her in honor of her passion for social justice. They also had events like Listening session for Juvenile 400 degrees which i hate I missed and many other things to mix and mingle. Ambiance 5/5 From the lobby which has a restaurant and coffee spot, a speakeasy, and rooftop with live music that day! The band and ambiance was wonderful. It has a social justice and music themed décor w/ record player and vinyl records. I was fortunate to have Aretha Franklin, Michael Jackson, and Run DMC, among others records. The décor was beautiful, bed comfortable and a seating area near the window. It's such a trendy hotel with overall great décor. Price: N/A I was there on a complimentary fellowship so unsure of the price. Service 5/5 Great check-in service, late check-out despite it being booked, and service on the rooftop, drinks were refreshing

    Old Fashion
    Anton F.

    I didn't realize this is a hotel until my 3rd visit so full disclosure I have not booked an overnight stay here. But what I have done is eat, drink and socialized. The Eaton has a rooftop set up with patio seating and an open floor space with a full bar. On the 1st floor is a speak easy Allegory (see my review) with a laid back calm and cozy vibe. I have enjoyed each visit here. Looking forward to updating my review when book a room.

    Tonia K.

    Ah, the Eaton. It's a vibe due to the coffee shop (Baker's Daughter but real ones remember Kintsugi!), Wild Days (lovely rooftop bar), and the focus on wellness throughout the space. Okay, but you want to know about the hotel? It met all the must-haves: safe, clean, and with good temperature control. Bed was comfortable and it was quiet for a restful stay. There was a record player in the room and even though I didn't know the artist, it was a nice listen. The rooms don't have a mini-fridge or microwave but there are so many eateries around, including some onsite. Breakfast, lunch/dinner, and happy hour are all in different (aforementioned) venues within the Eaton. Room rates are reasonable and you're within downtown. There's also a fitness center (can't speak to the quality). The lack of a full 5 stars is that there's some artwork that may be offputing for folks, elevators are small, and the wifi wasn't secured. Overall, a solid stay option if you're in the area!

    Andreas K.

    Sounded like a great place but it wasn't! Yes it was close to the convention center, and it had this vintage flavor with vinyl records player in the room and people bringing boxes of their vinyls here. But in regards to patron needs: zero. Not only did they not address the clogged sink despite being told but the shower only had cold water. The lack of responsiveness is telling more than a friendly welcome.

    Kate W.

    I recently stayed at the Eaton while on business and was impressed with my stay. I was greeted warmly by Simone at check-in and my room was ready, even though I arrived a few hours early. The rooms are comfortably appointed and everything feels very curated - almost like I'm living inside someone's Instagram feed. My room had a record player and a collection of books in addition to a TV that allowed me to stream my Netflix account. I love a firm mattress, so I found the bed super comfortable. I appreciated that the bedside lamp and salt lamp had dimmer switches so I could lower the lighting as I got ready to sleep. There are lots of outlets and USB plugs near the bed and throughout the room. The location is great too. Most of DC's attractions are within walking distance and there are quite a few places to eat nearby. My biggest issue was with the bathroom. In order to turn the shower on, you have to be in the shower standing directly under the spray. It warms up pretty quickly, but those first few seconds aren't nice. The towel hook is also in the shower, so I felt like my towels didn't really have a chance to dry out. The toilet also ran a lot and was incredibly loud. Check out was easy and they were kind enough to hold my bags for me so I could explore the city before my flight out. I would highly recommend staying at the Eaton.

    Yoga studio
    Elizabeth H.

    I've always driven by Eaton, but never stepped in until they started offering Yogalates with Kaya. It is so refreshing, physically challenging (in the best way), and I enjoy how she's intentional about meditating and journaling to get our minds right. I'll continue to come here as long as this class is offered.

    Recording studio in the hotel
    Brandis S.

    I stayed at this hotel in December as part of a conference. I have been to DC many times for work, but never heard of the Eaton. Or at least, I thought I hadn't! Because they Eaton has a super sneaky secret bar and I was so taken by the bar the last time, I didn't realize it was in this glamorous hotel. Anyways! Hotel gave great rates for the conference, and I really enjoyed my stay. Firstly, the location was great, right on the circulator (free) bus route which was helpful. The lobby is stunning. I didn't have a chance to try the restaurant, but they have very high reviews. If I have more time the next time I stay here, I will certainly try them. The room itself is beautiful. Slightly on the small side, but it didn't matter because it was so artfully decorated and felt more like an experience than a plain hotel room. The record player in the room (with the Michael Jackson and Janet Jackson records) was such a nice touch. a Himalayan sea salt lamp, which was neat. The shower had great pressure and the design of the bathroom was very nice. The gym was adequate and there was even a recording studio in the lobby! I will definitely look at staying at the Eaton in the future, I had such a great experience.

    Lobby
    Midori G.

    I had a fantastic stay at the Eaton. Simone at the front desk really made my experience great. She was so warm and friendly and made sure to tell me all the information about the hotel. I wish the hotel had a bigger gym, but that is okay because they had many other amenities. I was able to book an appointment at the sauna in the spa and it was very relaxing and a similar price to other places in the DMV area.

    Panoramic view of standard king room with workspace, books, rock salt lamp, and turntable.
    Evelyn B.

    I've stayed here a few times and always procrastinate on leaving a review. There's definitely a vibe here and I appreciate its progressive focus on diversity and inclusivity. You'll find a little market in the lobby across from check-in. There's also a DJ booth across from the elevators. Connected is the Baker's Daughter cafe. Lots of great seating areas for conversations and vintage decor. The speakeasy Allegory is in the library area, just check-in with the host as it fills quickly. I like that the hotel is not so huge in size and number of rooms as it gives a more intimate experience. The staff was very helpful although I didn't have any issues. They have a wellness gym, and spa area upstairs on the 2nd floor, just up the stairs from the DJ booth. I took a chi gong class after a long day of meetings and they offer other therapies as well. It was both relaxing and invigorating and a little bit of a workout with some great stretching and breathing as well. It's offered 2x per month and you can just register online. Can't wait to visit and stay here again so I can take it again. The retro-cool hotel room was pretty spacious and the bed comfortably dressed. The turntable in the room was a nice touch, and you can always swap out vinyl downstairs if your tastes run different to what's in the room. Same for books! The rock salt lamp was a nice soothing 'nightlight' with various settings. I had a room that was not street-side, so very little street noise and I slept very well. Note that if you like making coffee in-room (which I don't, ask for a coffee-maker and amenities when you check-in. Price-wise, it's a little higher than DC prices for a 4-star hotel but tops out amenities compared to others. There's a great breakfast included deal when offered. Definitely will come back and recommend!

    Roach
    Lakeisha M.

    Haven't been here in a while, and it's not what it used to be pre-pandemic. The roach infestation on the rooftop is an ultimate no-no! Hope this gets fixed soon.

    You'll spend a lot of time staring at these elevators.

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    Page 1 of 4

    Ask the Community - Eaton DC

    Is there a Fitness room?

    Yes there is.

    Is this a BOB?

    I don't believe so

    Is there a pool?

    No, there is no pool.

    Don’t See Your Question? Ask Away!

    Review Highlights - Eaton DC

    Great coffee shop, places to work, study (open WiFi), and/or read, and American Son restaurant is very tasty!

    Mentioned in 10 reviews

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    InterContinental The Willard Washington D.C - Main tea area

    InterContinental The Willard Washington D.C

    (411 reviews)

    $$$

    I came here for an Afternoon Tea Etiquette Class and It was beautiful!…read more The interior was gorgeous and elegant! And they also had a cherry blossom tree w/ a bench inside for you to take pictures. They also have a restaurant that does Tea Service at 1pm and 3pm which I recommend my ladies to check out if you haven't already. In regard to parking, they have a parking garage in the basement but It is VALET ONLY. I asked the receptionist and she Indicated that room prices vary depending on the season but on average they are about $700 - $800 per night.

    My husband and I were chasing a Home Alone 2 fantasy. Lost in New York energy, but in DC. Christmas…read morerobes. Snacks packed. Jenny Lind Suite booked. That jetted tub was supposed to earn its keep. The room: genuinely beautiful. The technology: aggressively dated. The vibe: a 90s time capsule, complete with missing doorknobs. There was effort here, but it felt like the hotel was holding its breath, afraid any real investment might trigger the next recession. What they got right: The bellhops were fantastic. Warm, personable, fun. Truly the highlight. Most staff we interacted with were polite and willing to help, which made the gaps elsewhere even more confusing. What they got wrong (beyond the dated room and tech): For a hotel that loudly advertises luxury service, the customer experience fell flat. Outside of the arrival bowl of fruit, nothing felt elevated. Night two, we ordered pizza and planned a cozy Home Alone movie night. The technology made streaming impossible. Fine, cable it is. We called the concierge and asked for two plates. Just two. The answer was a flat no. We were told to walk down to the lobby restaurant and see if they might have plates "to spare." I'm sorry, what? The next morning, room service arrived... with someone else's order. It was corrected, but for a luxury hotel, that kind of miss is surprising. Housekeeping came through, but only halfway. The coffee and minibar were never restocked. In a suite. At a luxury hotel. This is table stakes. At 9:30 PM we stopped by the lobby circle bar. It was immediately clear the bartenders did not want to be there. I get it, service work is hard. Still, opening our interaction by warning us about last call at 11 set a strange tone. By 10:00, one bartender disappeared for 45 minutes. No refills. No check-in. No bill. Breaks are important. Coverage is also important, especially when you're selling a premium experience. Beyond the bellhops, much of the staff felt irritated to be present. Front desk to concierge, the energy was less "historic luxury hotel" and more "counting down the minutes." The hotel was also clearly prioritizing weekend tea and brunch revenue, to the point that the historic lobby was clogged with extra tables and largely unusable for actual hotel guests. Bottom line: this was not a luxury experience, and I would not recommend it. I'm only posting this publicly because I reached out directly to hotel management and never received a response. At that point, a review feels necessary.

    JW Marriott Washington, DC

    JW Marriott Washington, DC

    (491 reviews)

    $$$

    From check in to check out everything was smooth. Our room, though small, did not feel cramped…read more Everything was clean and tidy. Too bad stored blankets were unavailable for sleepers wanting more warmth than their traveling companions. We had to make a second request for one. May I also suggest providing more than one bar of mini soap bars. It's such a minuscule cost item but would obviate having to repeatedly move the precious one bar from sink to shower. We found the valet staff particularly helpful especially when navigating awkward arrivals and parking needs of our personal guests. Sean was a prince. He supervised an otherwise complicated set of logistics with competence and gentlemanly grace. Another shout out to the manager ( sou?) of the breakfast dining. We watched him rigorously oversee staff and guests while occasionally stepping in when helpful. His leadership is likely responsible for the professionalism of said staff. This is in direct contrast to the staff of the Willard across the street where we took the first breakfast of our stay. We were dismayed to have to endure extremely loud staff socializing, boisterous laughter and downright flirting. This type of behavior would have been unacceptable at the JWMarriott. This experience alone confirms our future choice of Marriott over Willard for annual DC visits.

    The location of this JW Marriott is stellar! We could walk to almost all the sites or pick up the…read moreOld Town Trolley that they provided credits to take and get a free shuttle to the monuments and Smithsonian Museums. Upon welcome we received free Trolley tickets for one day and some food credits, probably based on our Bonvoy Status (we travel all the time). The price for a room I guess because of the multiple conventions in the place was excessive. I think for a room, not a suite, it would have ben $750 per night during the week. I thought that was a lot so we used points, and the 1st night they had not held our King Room for us, and despite being our anniversary, we had to sleep in a double room and move the next day. Unfortunately, the double room was quiet, and the King Room had an adjoining door and we heard every little thing from the room next door. I would put this down one point, but the service, staffing and helpful Concierge made this place really nice for us.

    Conrad Washington DC - Sakura Lounge

    Conrad Washington DC

    (182 reviews)

    $$$

    Downtown

    Our stay at the Conrad Washington, DC was one of the most meaningful hotel experiences I've ever…read morehad--not just for me, but as a parent. Traveling can be exhausting, and during our stay, my son Colin often went down to the bar and restaurant on his own in the evenings and mornings. What stood out to me wasn't just the quality of the food or service--it was how the staff treated him. Every single time, he was met with kindness, respect, and genuine warmth. He ordered his meals, sat comfortably, enjoyed his time, and never once felt awkward or out of place. The staff made sure he had what he needed, checked in on him naturally, and created an environment where he felt completely at ease. As a parent, that level of care is something you never forget. For me, the experience was just as special. Corey, the bartender, was exceptional. Each evening, he made sure I had exactly what I wanted, when I wanted it, and engaged in thoughtful, easy conversation that made the space feel welcoming and safe. It wasn't just service--it was connection, and it made a long, tiring trip feel restorative. This hotel doesn't just deliver luxury--it delivers humanity. The staff understands how to read people, how to make guests feel comfortable, and how to create an atmosphere where everyone feels like they belong. I've stayed in many beautiful hotels, but this experience stands apart because of how we were treated as people. Thank you to the entire team--and especially Corey--for making this such a memorable stay. We will absolutely be back.

    Me and my sisters did a Holiday Staycation at the Conrad and our experience was awesome! The hotel…read moreis modern, chic, clean and beautiful! The customer service was awesome! Everyone that we encountered was pleasant and went above and beyond to assist us. Dining at Estuary, Conrad's in house hotel restaurant and bar, was also awesome. They had have some great bites, cocktails and views of the CityCenterDC park! Highly recommend staying here during your next trip to DC

    Residence Inn by Marriott Washington, DC Downtown - This corner is set up for "elite members" next to the front desk.  Pretty underwhelming.

    Residence Inn by Marriott Washington, DC Downtown

    (142 reviews)

    $$

    Downtown

    I would agree with the other reviews that this property is located in an accessible part of…read moredowntown DC. Most tourist attractions are a short uber ride away. There is a CVS store that is located in the same building so that's convenient if you're traveling light and need to pick up some toiletries. Room was simple and had all the basics. Full kitchen with all the essentials -- full fridge, microwave, stove, plates, bowls, eating utensils, etc. so ideal for guests who have an extended stay. Had a corner suite (room 411) so it was a bit more spacious but the view was unusual -- my view was directly of a conference room for a company next door. Hilarious to open up the curtains to see 15 people convening in the conference room. Front desk staff were nice. Bought a couple of Voss waters from their mini mart next to the front desk @ $12 plus tax each.

    From the moment of check in to check out the next day, I was treated with disrespect and a rude…read moreattitude. The lady who worked late night barely looked at me when I approached her. She was very short in her reply to my question about what the closest metro was. She was too busy looking at the computer (or whatever that was in front of her). No other customers were around. I then asked about a wake up call and she "huffed" in frustration. I asked for her name and she pointed to her tag. I am truly upset at how i was treated overall. I will not waste my time again with Marriott, especially with how much it costs at this location!

    Eaton DC - hotels - Updated May 2026

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