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The Westin DC Downtown

3.5 (55 reviews)
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Lobby
Josephine M.

Overall very beautiful facilities! I was able to request my room view be changed and appreciated the receptions assistance. Upon changing rooms, there was a stain on the sheets however room service quickly came to change all the bedding. I did not notice any other issues with cleanliness. Excellent location for convention center!

Lobby
Roxy H.

Stay Here. If you can't decide? Let me tell you... I stayed here a week and absolutely loved it. HUGE. Beautiful room, gorgeous lobby, friendly service, lobby action for drinks and there is a freaking Starbucks in the hotel. Say less. Attentive housekeeping. I loved that the floors weren't carpeted. I always feel icky walking on hotel carpet. The room was minimalistic, contemporary and comfortable. The shower was AMAZING. A few dials to give you a handheld shower experience as well. I loved the motion light in the bathroom so if you have to go in the middle of the night you don't disturb your partner. If I had to pick a dislike, it would be no microwave, fruit flies in the lobby drove me nuts and there were loud kids on my floor. The gap at the bottom on the door makes it easier to hear everything in the hall. The floors make it easy to hear your upstairs neighbors walking all day also. But I still highly recommend this location. Close to shopping, food, museums, metro, Chinatown and even a grocery store is nearby.

Free toothpaste!
Sophia S.

This hotel is beautiful and amazing! The fitness center is top notch - theres Peloton bikes and a massage gun machine. The staff is so kind and helpful - I have never stayed somewhere where the staff was so attentive! They answered any questions I had and even brought up toothpaste and toothbrushes to my room when I asked if toothpaste was for purchase in their shop in the lobby. The restaurant is tasty, however service is slow. I would opt for room service if you don't want to sit in the lobby for too long.

Tori H.

I visited the Westin near the Convention center on 7th in DC, for a special dinner, and it was so magical and a wonderful experience. I was able to get my bag and coat checked which at the event. The food was so good! Mushroom toast: crunchy and so delicious Shrimp: was salty! Chicken wings: perfection Garlic bread: a bit too crunchy There was an open bar, and they were able to make me a Moscow mule with grey goose! Yum! The ambience was wonderful, with purple seats and a variety of seating arrangements perfect for networking!

Austin G.

Perhaps the greatest hotel rebrand is Westin. Transforming into a wellness hotel brand, their magic worked on me. Checking in for a two-night staycation, my family of three enjoyed our stay. Here's why. 1) Rooms: We stayed on the 14th floor with views of City Center. With adjoining rooms, we had a king-sized bed suite with a living and dining area and a connected single room with two queen-sized beds. The entire hotel is recently renovated, so the rooms are new looking and clean. It comes with all the usual suspects like a safe, iron, etc. What sticks out are the little things like a full tray of toiletries like tooth paste, deodorant, and mouth wash. They also leave you bathrobes that you can take home. The beds are very comfortable and the AC/heat work well. 2) Space: The renovation makes this hotel pop. With a modern yet simple design, the entire hotel reminds us of the nearby Conrad (a Hilton luxury hotel). The lobby is spacious with a full restaurant and bar. Being a wellness hotel brand, their third floor gym is massive! It comes with one huge room with Peloton bikes, treadmills, weights, etc. There's a separate yoga room and towels and water. 3) Amenities: Again, the gym is massive so pack your workout clothes. The hotel restaurant and bar (Root & Vine) serves quality food and includes better-for-you food and more healthy portion sizes. The lobby has three kinds of water for guests. Each floor has an ice and water room. There's a Starbucks and a little market with snacks, wine, and grab-n-go food in the lobby. There's valet parking and on-site parking garage for $36 a day. 4) Service: Everyone is kind, especially the restaurant staff. They are attentive and offer help if you need it. 5) Parking: There's valet parking and a parking garage that connects to the hotel. 6) Neighborhood: In a central location, there's plenty to do within walking distance from Luna Hall, an Asian food hall, to Planet Word, an interactive museum about language, to A Baked Joint, a popular restaurant with delicious breakfast biscuits. (Our stay was comped, but views are my own.)

Fitness studio on the third floor
Stacey A.

Birthday weekend, nice treat staying at this hotel. Love the wellness brand. Decor is beautiful and updated. What I always love about the Westin are the Heavenly beds. Best. Sleep. Ever. So for me the wellness brand works. Being able to eat a breakfast with menu options akin to what I would typically eat, I mean good, nutritious delicious food. This fitness studio was the best I've seen. I stayed at the Westin in Toronto last year and it was really nice but not nearly as big. This one is massive! Able to easily social distance. Upscale shopping in walking distance. Friendly staff. I highly recommend.

King Size Bed
Crystal C.

Had a wonderful stay at this hotel! The rooms were clean, spacious, and well-appointed with modern amenities. The staff was incredibly friendly and attentive, making sure all our needs were met. The location was perfect--close to key attractions and great dining options. The only downside is if your on the lower floors you will hear everything from the street. This hotel also offers a variety of water in the lobby that you can refill your reusable bottles with (alkaline, sparkling, and flat) it was a great start to each day. Highly recommend for both business and leisure travelers!

Hillary I.

Stayed here for 3 nights as part of a conference. The room was clean and well made up. There were full size bath products in the shower, which is always great. The front desk staff was a little cold, but polite. It is busy, however, so if you're looking for a quiet stay, be thoughtful of that. Overall great location and would recommend!

Melissa B.

Beautiful room. Didn't have a view but location made up for it. Destination fee of 30$ a night on top of already paid for room was a surprise and not a choice (this was the only critical thing I might say about my stay). Very close to metro stop and really everything is walkable if you don't want to use the metro. I flew in to Dulles, took the metro all the way, switching trains twice. Worked great. Would stay again without question.

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Page 1 of 2

Ask the Community - The Westin DC Downtown

What's the neighborhood like? Safe to walk?

Yes--it's well lit and near many restaurants and people around into the evening. I felt comfortable walking around with a friend!

View All 2 Questions

Review Highlights - The Westin DC Downtown

The fitness center is top notch - theres Peloton bikes and a massage gun machine.

Mentioned in 2 reviews

Read more highlights

InterContinental The Willard Washington D.C - Main tea area

InterContinental The Willard Washington D.C

(411 reviews)

$$$

I came here for an Afternoon Tea Etiquette Class and It was beautiful!…read more The interior was gorgeous and elegant! And they also had a cherry blossom tree w/ a bench inside for you to take pictures. They also have a restaurant that does Tea Service at 1pm and 3pm which I recommend my ladies to check out if you haven't already. In regard to parking, they have a parking garage in the basement but It is VALET ONLY. I asked the receptionist and she Indicated that room prices vary depending on the season but on average they are about $700 - $800 per night.

My husband and I were chasing a Home Alone 2 fantasy. Lost in New York energy, but in DC. Christmas…read morerobes. Snacks packed. Jenny Lind Suite booked. That jetted tub was supposed to earn its keep. The room: genuinely beautiful. The technology: aggressively dated. The vibe: a 90s time capsule, complete with missing doorknobs. There was effort here, but it felt like the hotel was holding its breath, afraid any real investment might trigger the next recession. What they got right: The bellhops were fantastic. Warm, personable, fun. Truly the highlight. Most staff we interacted with were polite and willing to help, which made the gaps elsewhere even more confusing. What they got wrong (beyond the dated room and tech): For a hotel that loudly advertises luxury service, the customer experience fell flat. Outside of the arrival bowl of fruit, nothing felt elevated. Night two, we ordered pizza and planned a cozy Home Alone movie night. The technology made streaming impossible. Fine, cable it is. We called the concierge and asked for two plates. Just two. The answer was a flat no. We were told to walk down to the lobby restaurant and see if they might have plates "to spare." I'm sorry, what? The next morning, room service arrived... with someone else's order. It was corrected, but for a luxury hotel, that kind of miss is surprising. Housekeeping came through, but only halfway. The coffee and minibar were never restocked. In a suite. At a luxury hotel. This is table stakes. At 9:30 PM we stopped by the lobby circle bar. It was immediately clear the bartenders did not want to be there. I get it, service work is hard. Still, opening our interaction by warning us about last call at 11 set a strange tone. By 10:00, one bartender disappeared for 45 minutes. No refills. No check-in. No bill. Breaks are important. Coverage is also important, especially when you're selling a premium experience. Beyond the bellhops, much of the staff felt irritated to be present. Front desk to concierge, the energy was less "historic luxury hotel" and more "counting down the minutes." The hotel was also clearly prioritizing weekend tea and brunch revenue, to the point that the historic lobby was clogged with extra tables and largely unusable for actual hotel guests. Bottom line: this was not a luxury experience, and I would not recommend it. I'm only posting this publicly because I reached out directly to hotel management and never received a response. At that point, a review feels necessary.

JW Marriott Washington, DC

JW Marriott Washington, DC

(492 reviews)

$$$

I was here for my child's Scripps bee. Everything about this hotel is stellar from the check-in to…read morethe amenities. Everything is within walking distance. I would definitely come here whenever I visit DC

From check in to check out everything was smooth. Our room, though small, did not feel cramped…read more Everything was clean and tidy. Too bad stored blankets were unavailable for sleepers wanting more warmth than their traveling companions. We had to make a second request for one. May I also suggest providing more than one bar of mini soap bars. It's such a minuscule cost item but would obviate having to repeatedly move the precious one bar from sink to shower. We found the valet staff particularly helpful especially when navigating awkward arrivals and parking needs of our personal guests. Sean was a prince. He supervised an otherwise complicated set of logistics with competence and gentlemanly grace. Another shout out to the manager ( sou?) of the breakfast dining. We watched him rigorously oversee staff and guests while occasionally stepping in when helpful. His leadership is likely responsible for the professionalism of said staff. This is in direct contrast to the staff of the Willard across the street where we took the first breakfast of our stay. We were dismayed to have to endure extremely loud staff socializing, boisterous laughter and downright flirting. This type of behavior would have been unacceptable at the JWMarriott. This experience alone confirms our future choice of Marriott over Willard for annual DC visits.

Conrad Washington DC - Sakura Lounge

Conrad Washington DC

(183 reviews)

$$$

Downtown

Our stay at the Conrad Washington, DC was one of the most meaningful hotel experiences I've ever…read morehad--not just for me, but as a parent. Traveling can be exhausting, and during our stay, my son Colin often went down to the bar and restaurant on his own in the evenings and mornings. What stood out to me wasn't just the quality of the food or service--it was how the staff treated him. Every single time, he was met with kindness, respect, and genuine warmth. He ordered his meals, sat comfortably, enjoyed his time, and never once felt awkward or out of place. The staff made sure he had what he needed, checked in on him naturally, and created an environment where he felt completely at ease. As a parent, that level of care is something you never forget. For me, the experience was just as special. Corey, the bartender, was exceptional. Each evening, he made sure I had exactly what I wanted, when I wanted it, and engaged in thoughtful, easy conversation that made the space feel welcoming and safe. It wasn't just service--it was connection, and it made a long, tiring trip feel restorative. This hotel doesn't just deliver luxury--it delivers humanity. The staff understands how to read people, how to make guests feel comfortable, and how to create an atmosphere where everyone feels like they belong. I've stayed in many beautiful hotels, but this experience stands apart because of how we were treated as people. Thank you to the entire team--and especially Corey--for making this such a memorable stay. We will absolutely be back.

Me and my sisters did a Holiday Staycation at the Conrad and our experience was awesome! The hotel…read moreis modern, chic, clean and beautiful! The customer service was awesome! Everyone that we encountered was pleasant and went above and beyond to assist us. Dining at Estuary, Conrad's in house hotel restaurant and bar, was also awesome. They had have some great bites, cocktails and views of the CityCenterDC park! Highly recommend staying here during your next trip to DC

Waldorf Astoria Washington DC - Exterior

Waldorf Astoria Washington DC

(150 reviews)

$$$

Federal Triangle

Had afternoon tea in Peacock Alley of Waldorf Astoria DC. Absolutely gorgeous; the architecture and…read moredecoration. Cherry blossom tree/decor! Live harpist! Service was excellent. Complimentary champagne (Veuve cliquot yellow label) was provided. You get to select one tea and each person gets their own pot. - Picked cherry blossom green tea; enjoyed the floral taste. There was a variety of savory and sweet bites. - My top savory ones: crab beignet & chicken cherryaki - unique/delicious - confit duck was ok, brisket corn roll was my least favorite - Scones: liked the black sesame caramel more than lychee rose (can eat without any jam or curd) - the black sesame scone paired well with the cherry blossom jam/Devonshire cream/yuzu mint curd - Sweets: faves were yuzu strawberry tea cake, hojicha cherry opera torte, & Sakura rice shortbread - matcha tartremet & Sakura yokan were ok The snacks were super filling! Left the hotel feeling super full. I hope to experience another afternoon tea at the Waldorf Astoria!

Enjoyed a beautiful afternoon tea service here during cherry blossom season to celebrate my…read morebachelorette. The vibes are opulent- the Peacock Alley is located in the grand lobby, which is massive and airy with a glass ceiling overhead to let in tons of natural light. A harpist also set the mood beautifully, but they didn't stay for very long- they maybe stayed about 30 minutes past our 3:30pm tea appointment. Tea services are offered at 12:00 noon and 3:30pm. The central cherry blossom tree is the showstopper, and the main reason I chose the Waldorf for our afternoon tea. I had heard that there are several cherry blossom-themed afternoon teas all over DC that may have better food options, but this was the only one with decor this grand. My main concern was with our seating. I had called ahead of time to ask if they could accommodate my group to have a close seating location close to the cherry blossom tree due to our special occasion. The staff assured me during two separate calls that they would be able to accommodate our request, but upon getting seated, we were seated in the far corner by the bar. It is true that there is a fair view of the cherry blossom tree everywhere in the lobby, but I was disappointed at our far vantage point given the fact that I had called to confirm a close spot to the cherry blossom tree twice in advance. This is because I wanted to originally schedule the premium experience (premium seating, champagne, and fine china), but it was not available to groups larger than 4 and we were a group of 6. The service was otherwise perfectly fine and the portions of food were generous and tasty. We were all definitely full after finishing our savory bites. Our collective favorites were the chicken cherryaki and crab beignet bites, but we all appreciated the diverse offerings. We also had a friend with a peanut allergy dining with us, and they accommodated her easily by separating her pastries onto a separate tiered tray. It looks like the only item with a possible nut allergen was the crab beignet (her version had tofu). Despite the mild issues with seating, the experience was gorgeous. As a cherry blossom lover, I can see myself doing this every time I'm back in town. - Ambiance: 5/5 - Service: 4/5 - Food: 4/5

Sofitel Lafayette Square Washington DC - Elevators in the lobby of the Sofitel

Sofitel Lafayette Square Washington DC

(264 reviews)

$$$

Downtown

Great location! Right at Lafayette Square near the White House. We had a good visit here…read more The staff were very helpful and friendly. Room and bathroom was a decent size (except for shower). Line for the restaurant is odd( maybe offer a time window for guests so a huge line doesn't form at once). Pretty clean, given it's an older, historical building. Price wasn't bad compared to others in the vicinity. There were a few things that could be improved such as : weird smell in hotel lobby near bar/restaurant (not sure why). Hallway carpeting could use an update. Rooms could use better coffee maker and supplies. Privacy shades on most of windows but not the one by the bathroom. We would visit again, especially if we wanted to do a White House tour or visit the Washington Monument.

I had a few minor issues with this hotel. They initially gave me a room that had not been clean…read morethen gave new a noisy room even tho I had requested a quiet one and were rude about it when I requested a change. The Google Chrome was also not set up. Apart from those inconveniences tho, this was a quality luxury hotel with comfy sheets and pillows, luxury toiletries, French doors in the bathroom. As others have noted the water pressure was good and I enjoyed the robe and the bath. The inconveniences were annoying but they took responsibility for them when I brought it up and how nice the hotel was made up for it. Complimentary coffee in the morning and cucumber orange water in the afternoon. Overall, would recommend

Residence Inn by Marriott Washington, DC Downtown - This corner is set up for "elite members" next to the front desk.  Pretty underwhelming.

Residence Inn by Marriott Washington, DC Downtown

(143 reviews)

$$

Downtown

Loved everything about this hotel! I recently stayed here…read morewhile working a conference. The room was spacious with a full kitchenette. The bed was comfy and the bathroom was also a nice size. They had a restaurant onsite with good food and drinks! Also there was a free continental breakfast in a separate area which I took full advantage of. The hotel also had a business center which was convenient. And most importantly, the staff were all amazing. Everyone I spoke with was helpful and kind. I would definitely recommend staying here.

I would agree with the other reviews that this property is located in an accessible part of…read moredowntown DC. Most tourist attractions are a short uber ride away. There is a CVS store that is located in the same building so that's convenient if you're traveling light and need to pick up some toiletries. Room was simple and had all the basics. Full kitchen with all the essentials -- full fridge, microwave, stove, plates, bowls, eating utensils, etc. so ideal for guests who have an extended stay. Had a corner suite (room 411) so it was a bit more spacious but the view was unusual -- my view was directly of a conference room for a company next door. Hilarious to open up the curtains to see 15 people convening in the conference room. Front desk staff were nice. Bought a couple of Voss waters from their mini mart next to the front desk @ $12 plus tax each.

The Westin DC Downtown - hotels - Updated June 2026

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