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    Conrad Washington DC

    4.4 (186 reviews)
    PriceyHotels
    Open 4:30 pm - 10:00 PM

    Conrad Washington DC Photos

    Recommended Reviews - Conrad Washington DC

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    Cocktail from bar
    Kristin G.

    Me and my sisters did a Holiday Staycation at the Conrad and our experience was awesome! The hotel is modern, chic, clean and beautiful! The customer service was awesome! Everyone that we encountered was pleasant and went above and beyond to assist us. Dining at Estuary, Conrad's in house hotel restaurant and bar, was also awesome. They had have some great bites, cocktails and views of the CityCenterDC park! Highly recommend staying here during your next trip to DC

    3rd floor lounge
    Bosun F.

    Wonderful service from the first minute to the last. Great food as well. Staff deserve all the credit for their amazing hospitality.

    Lobby
    Erika S.

    I finally made it into the beautiful Conrad. The decor is really beautiful. Came here while working an event. The food spread they provided was so good. A lentil veggie soup umm yes please lol. Then they had a make your own caesar salad bar. I am excited to see the rooms oneday but seeing the decor on the conference room side was nice. The conference that took place had 2 large break away rooms.

    Lobby
    Jennifer G.

    We love staying at the Conrad Washington DC. The service is impeccable from the moment you pull in to the minute you leave. We generally stay overnight here a few times a year to enjoy a stress free late night in the city. The rooms are modern and clean, quiet luxury abounds, the location is ideal to take advantage of theater, concerts, shopping, sporting events and exceptional restaurants. We loved the Conrad's rooftop access and views. I feel pampered and secure when I stay at this location. We pay to have access to the Sakura Club. The Sakura Club is a special concierge experience which is extended to guests who book a room on the Sakura level. Conrad Washington DC's Sakura Club offering is totally worth the upgrade, it includes a robust upscale breakfast, with views of the capitol building, drinks and snacks are available for free during open hours and dinner service is convenient and free to help you make your play or concert. I'm a celiac, I do wish they offered a better and more clear selection for people like me but all you need to do is ask and the concierge and servers are more than happy to assist. The food, drink and service are all excellent. I highly recommend this hotel and I especially recommend upgrading if you can. As always Conrad locations are an extravagance and thusly nearly always pretty expensive. If you are looking for a rest you head, fly by experience this location may be a bit more than you need. If you want a luxury experience and service that makes you feel like you matter, splurge on this place.

    View from my 8th floor room facing the street.
    Rose S.

    My husband booked this fantastic hotel for me as a part of a long weekend trip. From the lobby, to the reception area to the room, the Conrad is a beautiful hotel will amazing views and a great location in downtown Washington D.C. just blocks away from the White House and a quick 10 minute still to the National Mall and all of the museums. The room was beautiful, the bed was perfect, and the shower was amazing. I also got nightly turndown service and my room was always cleaned and even organized. There is a small in-room bar and fridge with a nespresso machine and included nespresso pods, sugar and cream on request. There is also a kettle for hot water and tea available as well. The staff and concierge were awesome and helped arrange transportation to the events I was attending. The Estuary restaurant was also great and I ate breakfast and lunch there daily. Highly recommend room service as well, as they were fast and very hospitable as well! 10/10 recommend!

    The United States Capitol
    John S.

    Stayed here during otakon 2025 and also proposed to my girlfriend that same weekend, this hotel made it unforgettable. Service was honestly some of the best I've ever experienced (and I'm used to Park Hyatt New York, Ritz-Carlton Downtown Los Angeles, even Four Seasons Baltimore). Shoutout to Tom and Darryl in the Sakura Lounge, plus Maria and Marlon for their amazing service. Front desk, bellhop, doormen, valet, everyone was on point. They even surprised us with balloons, champagne, and sweets after finding out about my proposal, which was such a thoughtful touch. We had a corner room on the highest floor with incredible panoramic views, almost like a suite. Loved the toto toilet, though I wish there was a tub. Estuary restaurant downstairs was excellent too, the crab cake is a must. Bonus points to valet for figuring out how to handle my manual Mustang GT without a hitch or so. Location was perfect, close ride-share 12mins to shopping in the fashionable Georgetown, 1 min from Tatte, and 3 min walk to the convention center. Between that, the convention, and the hospitality, this was one of my best hotel stays ever. Definitely recommend and would stay again.

    Holiday hotel decorations
    Iris R.

    I love this hotel! Booked a room at this hotel while in the area to attend the Mariah Carey Christmas concert. From the time of arrival to the departure, the customer service was exceptional from everyone (the concierge, front desk staff, housekeeping and the room service team). In one night, I experienced a comfortable night's sleep, great food from the hotel restaurant, The Estuary and an overall positive stay. The view from the room was spectacular (see pic) and architectural layout of the room provided enough space for multiple seating areas + a king sized bed. This hotel is officially my #1 place to stay when in Washington DC.

    Yogurt Parfait (in-room dining)
    TaNeisha J.

    I love a great staycation! I have posted enough pics and videos of the Conrad to where a review is definitely overdue! Although I'm from the area, I have always loved to just be "home away from home," whether that is DC or Baltimore. The Conrad is definitely another home where I know the concierge and housekeeping staff. But, whether they know you or not, customer service is top tier here. From valet, to check-in, to even dining at their restaurant, Estuary, you will surely feel seen and welcomed. The rooms are clean, nice views of what DC wants to call "skyscrapers," and very simplistic in decor. If you are a Hilton Honors member, or would like to pay extra, you can get access to the Sakura Club, which is 24/7. Sakura Club offers breakfast and dinner during the quoted times (buffet style). After those times, you can still enjoy small snacks and non-alcoholic beverages. I love the convenience of the location -- near attractions like the Verizon Center, City Center, museums and the like. No complaints here! Enjoy!

    Mary M.

    In our time at DC Conrad, we had an incredible experience. The location in inquiry. Great view, and it was nice. Great food and everything you could possibly ask for

    Hunter S.

    I am a Marriott girl. I am an ambassador and have spent over 30K at Marriott properties this year (and it's not even October). But I had a couple hundred thousand Hilton points saved up from a previous work assignment where there were no Marriotts. And in my experience, Marriotts are better properties . . . HOWEVER. Conrad Washington was AMAZING. On par with The Four Seasons and Waldorf Astoria. Rooms are spacious, well-designed. Great mini-bar and snack selection. Loved the workplace, which would also serve well for room service and dining. Even in just a regular king, I had a super sitting area with a crescent shaped couch and table, which was perfect for lounging or working. Bathroom well-equipped with separate toilet and shower space and, albeit manual, bidet. Housekeeping is wonderful . . . unless you specify otherwise, they clean your room daily. Nice bath products, comfortable beds. They have a turndown service as well, complete with slippers and presidential themed chocolates. Service and support staff are awesome . . . always so kind, always opening doors, always offering help. I never had to worry about anything I needed, whether it was a bucket of ice or an umbrella on a rainy day. Robes and toiletries provided. Great common spaces, a nice restaurant/bar (reviewed separately). Pretty finishes that offer a sophisticated feel. Close to all the action . . . a mile or less from all the main Smithsonian sites. Very walkable. Near tons of restaurants. About 3/10 of a mile from Ford's Theater. I won't leave my beloved Marriott . . . but Conrad DC definitely caused me to turn my head and look at the other side . . .

    $20 dollar over-cooked chicken add-on to my salad.
    Love K.

    I cannot stop raving about the excellent customer service we received by all the staff at Conrad during our stay last month. All the staff members were welcoming and extremely friendly; from the doorperson, to the front desk, and even housekeeping. This hotel is allegedly a few years old and is located in the new city center. Tiffany's is right underneath the hotel and has an array of luxury stores all around. Most of the spots we wanted to go to were roughly a 15-20 minute walk which was great to get our steps in. I worked for a majority of the time in my hotel room so I had asked the front desk if my room could be cleaned whilst I was out grabbing a coffee. The staff made it possible and even checked up on me as I would head out. Did I mention that the room has an array of Byredo Mojave Ghost soap, body wash, lotion, and shampoo?! I smothered myself in lotion and smelled great every day in that DC heat! The only con I would like to mention is the $50 dollar Caesar Salad I ordered for lunch. The salad along was around $20. The chicken itself was another $20 which was a sad sad piece of chicken I received. I noticed their lunch area did not look as packed and I can understand why. The food is ridiculously expensive! It's much easier to go out and find something to eat nearby. Aside from that, I enjoyed my stay at Conrad and highly recommend it to anyone that is going to DC.

    Jasmine W.

    We had an amazing time here! This hotel and its staff is fantastic! First let me rave about the Sakura lounge which is always fully stocked with drinks, snacks, and different meals throughout the day. The decor and the views from the tenth floor were very inviting. The mini bar in our room was also fully stocked with drinks, alcohol, and snacks. The bathroom is large and the toilet even has a (manual) bidet. Jennifer, our concierge was very bubbly and informative about where we should go for dinner and drinks on the town. William was our bar tender who made me a fantastic drink. I can tell he really loves what he does. Lastly there's our ambassador, Tom. Always cheerful and involved in our needs for our stay. He even arranged private airport transportation for us. Needless to say, we will be back to stay on our next trip to DC. We loved it here!

    Bathroom

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    4 months ago

    I love this place when I am visiting downtown DC! They've done a great job with the property and the service is incredible.

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    3 months ago

    Great rooms. Even better service! Everyone went above and beyond. I can't wait to return.

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    Wonderful customer service. Everyone was was very polite. The best service I have had at a hotel. I would definitely recommend!

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    Page 1 of 5

    Ask the Community - Conrad Washington DC

    Review Highlights - Conrad Washington DC

    Everyone from the bellhops/doormen to the staff in the Sakura Club were super helpful and always smiling.

    Mentioned in 21 reviews

    Read more highlights

    JW Marriott Washington, DC

    JW Marriott Washington, DC

    (500 reviews)

    $$$

    This hotel is a whole vibe. The staff made me feel like a regular from the second I walked…read morein--warm, welcoming, and zero snobby energy. The room was spotless, the turndown service was a nice flex, and everything felt polished. The location is clutch--walkable to fun spots and everywhere we needed to be for work. The key-card elevators are sleek, high-tech, and super secure. The restaurant and bar had great energy, and the food hit, but $24 for a drink is unhinged. Overall, a stylish, safe, and seriously fun stay. More details from my review on Google: Rooms: The rooms were exceptionally clean, comfortable, and well maintained. The turndown service was a lovely touch, and everything in the room was perfect throughout my stay. Safety: The hotel elevators felt extremely secure and high-tech. Guests must use a key card to access certain levels and floors, which added an extra layer of safety and peace of mind. It's a great security feature and made me feel very comfortable during our stay. Walkability: The hotel is conveniently located within walking distance of plenty of things to do, as well as the locations I needed to access for work. The location made my stay easy and convenient. Food & drinks: The hotel restaurant and bar had a nice atmosphere, and the food was good, but everything felt extremely overpriced. Charging $24 for one drink is absurd. I enjoyed the experience overall, but the prices make it difficult to recommend. Noteworthy details: From the moment I arrived, I was treated like a regular. The staff made me feel genuinely welcome and at home-never like an outsider in an exclusive club. Their warm, down-to-earth hospitality made the experience truly special.

    From check in to check out everything was smooth. Our room, though small, did not feel cramped…read more Everything was clean and tidy. Too bad stored blankets were unavailable for sleepers wanting more warmth than their traveling companions. We had to make a second request for one. May I also suggest providing more than one bar of mini soap bars. It's such a minuscule cost item but would obviate having to repeatedly move the precious one bar from sink to shower. We found the valet staff particularly helpful especially when navigating awkward arrivals and parking needs of our personal guests. Sean was a prince. He supervised an otherwise complicated set of logistics with competence and gentlemanly grace. Another shout out to the manager ( sou?) of the breakfast dining. We watched him rigorously oversee staff and guests while occasionally stepping in when helpful. His leadership is likely responsible for the professionalism of said staff. This is in direct contrast to the staff of the Willard across the street where we took the first breakfast of our stay. We were dismayed to have to endure extremely loud staff socializing, boisterous laughter and downright flirting. This type of behavior would have been unacceptable at the JWMarriott. This experience alone confirms our future choice of Marriott over Willard for annual DC visits.

    Waldorf Astoria Washington DC - Exterior

    Waldorf Astoria Washington DC

    (156 reviews)

    $$$

    Federal Triangle

    This is a phenomenal hotel with exemplary staff; if anyone has the opportunity to stay here, they…read moreshould! Other than the amazing rooms and beautiful lobby, this hotel has some of the best customer service I have experienced. The staff has been more than respectful and polite; they go above and beyond what is expected to ensure that guests are taken care of. I specifically wanted to shout out The Concierge Noboa, who has set a new gold standard of hospitality and has ensured a customer for life.

    Had afternoon tea in Peacock Alley of Waldorf Astoria DC. Absolutely gorgeous; the architecture and…read moredecoration. Cherry blossom tree/decor! Live harpist! Service was excellent. Complimentary champagne (Veuve cliquot yellow label) was provided. You get to select one tea and each person gets their own pot. - Picked cherry blossom green tea; enjoyed the floral taste. There was a variety of savory and sweet bites. - My top savory ones: crab beignet & chicken cherryaki - unique/delicious - confit duck was ok, brisket corn roll was my least favorite - Scones: liked the black sesame caramel more than lychee rose (can eat without any jam or curd) - the black sesame scone paired well with the cherry blossom jam/Devonshire cream/yuzu mint curd - Sweets: faves were yuzu strawberry tea cake, hojicha cherry opera torte, & Sakura rice shortbread - matcha tartremet & Sakura yokan were ok The snacks were super filling! Left the hotel feeling super full. I hope to experience another afternoon tea at the Waldorf Astoria!

    The Hay-Adams - Executive Studio room

    The Hay-Adams

    (180 reviews)

    $$$

    Downtown

    I went to The Hay Adams for their unique "Be Gin the Evening" event, which opens the normally…read moreprivate Top of the Hay to the public for a limited number of dates and times. If you have the opportunity to catch one of these evenings, it is absolutely worth the effort. I arrived early and stopped at Off the Record for a drink before heading upstairs. The bartender mentioned that this event also helps provide additional hours for staff during the slower month of August, which made me appreciate the concept even more. The Top of the Hay itself is stunning. The views and setting are exactly what you would expect from such an iconic DC property, and getting to experience a space that is typically reserved for private events made the evening feel particularly special. The drinks were also excellent. Sweet, but not overly sweet. But what really stood out was the staff. I do not say this lightly. The service was outstanding. I genuinely wish I had caught everyone's names because anyone working between roughly 4:30 and 7:30 that evening in the lobby, Off the Record, or Top of the Hay deserves recognition and a raise! Every person I interacted with was incredibly attentive without ever being overbearing. What impressed me most was that the staff remembered my schedule for the evening and made sure I left Off the Record at exactly the right time so I could be the first person to step into Top of the Hay when it opened. That level of attention to detail is rare. Beautiful space, great drinks, and truly exceptional hospitality. "Be Gin the Evening" is such a clever way to let locals and visitors experience a part of The Hay Adams they otherwise might never see. I would absolutely do it again.

    Still wondering what is 5-star about this outdated, tiny-rooms, no view place. Our stay at The…read moreHay-Adams was deeply disappointing and fell far short of basic expectations, let alone what you would expect from a property claiming five-star luxury. For the rates they charge, the conditions and service are unacceptable. The building is old, heavily dated, and features cheap fixings. The bathroom is tiny, featuring a cramped round sink with virtually zero counter space to set down any personal items. Furthermore, for a five-star hotel, lacking a proper hot tub and standalone shower is unacceptable. The towels provided are cheap, rough, and feel entirely out of place at this price point. The bathroom ventilation is so old and loud, that I can't even believe it's there. No fridge in the room, only a mini bar that will charge you if you move around mini bar items to place your own drinks. The view of the White House was severely misadvertised. To actually see it, you are required to pay an extra $700 on top of an already steep $600-per-night room rate. The acoustic insulation is non-existent. If anyone is staying in the room above you, forget about sleeping--every single footstep and movement carries straight through. The front desk staff was entirely dismissive. After promising to switch our room to resolve our issues, they dragged us through three separate attempts, wasted hours of our time with non-responsive answers, and then finally demanded we pay even more money to fix their mistake. After we went through, not even a complimentary breakfast or really anything. Shocked that this place is more expensive than Four Seasons, St. Regents, and the kind. This is barely a three star hotel (except location of course). Stay away.

    Residence Inn by Marriott Washington, DC Downtown - This corner is set up for "elite members" next to the front desk.  Pretty underwhelming.

    Residence Inn by Marriott Washington, DC Downtown

    (143 reviews)

    $$

    Downtown

    I would agree with the other reviews that this property is located in an accessible part of…read moredowntown DC. Most tourist attractions are a short uber ride away. There is a CVS store that is located in the same building so that's convenient if you're traveling light and need to pick up some toiletries. Room was simple and had all the basics. Full kitchen with all the essentials -- full fridge, microwave, stove, plates, bowls, eating utensils, etc. so ideal for guests who have an extended stay. Had a corner suite (room 411) so it was a bit more spacious but the view was unusual -- my view was directly of a conference room for a company next door. Hilarious to open up the curtains to see 15 people convening in the conference room. Front desk staff were nice. Bought a couple of Voss waters from their mini mart next to the front desk @ $12 plus tax each.

    From the moment of check in to check out the next day, I was treated with disrespect and a rude…read moreattitude. The lady who worked late night barely looked at me when I approached her. She was very short in her reply to my question about what the closest metro was. She was too busy looking at the computer (or whatever that was in front of her). No other customers were around. I then asked about a wake up call and she "huffed" in frustration. I asked for her name and she pointed to her tag. I am truly upset at how i was treated overall. I will not waste my time again with Marriott, especially with how much it costs at this location!

    Conrad Washington DC - hotels - Updated August 2026

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