Wonderful service from the first minute to the last. Great food as well. Staff deserve all the credit for their amazing hospitality. read more

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Our stay at the Conrad Washington, DC was one of the most meaningful hotel experiences I've ever had--not just for me, but as a parent. Traveling can be exhausting, and during our stay, my son Colin often went down to the bar and restaurant on his own in the evenings and mornings. What stood out to me wasn't just the quality of the food or service--it was how the staff treated him. Every single time, he was met with kindness, respect, and genuine warmth. He ordered his meals, sat comfortably, enjoyed his time, and never once felt awkward or out of place. The staff made sure he had what he needed, checked in on him naturally, and created an environment where he felt completely at ease. As a parent, that level of care is something you never forget. For me, the experience was just as special. Corey, the bartender, was exceptional. Each evening, he made sure I had exactly what I wanted, when I wanted it, and engaged in thoughtful, easy conversation that made the space feel welcoming and safe. It wasn't just service--it was connection, and it made a long, tiring trip feel restorative. This hotel doesn't just deliver luxury--it delivers humanity. The staff understands how to read people, how to make guests feel comfortable, and how to create an atmosphere where everyone feels like they belong. I've stayed in many beautiful hotels, but this experience stands apart because of how we were treated as people. Thank you to the entire team--and especially Corey--for making this such a memorable stay. We will absolutely be back. read more

The Conrad is a luxury hotel that is probably one of the most expensive in the area. You can take metro to Convention Center. There is also parking at the hotel. You might be able to find metered street parking if you are visiting a hotel restaurant and don't want to valet or pay hotel parking. The staff are helpful and polite. read more

Conrad Washington DC - Hotels Near Me - Washington, DC, District of Columbia

Me and my sisters did a Holiday Staycation at the Conrad and our experience was awesome! The hotel is modern, chic, clean and beautiful! The customer service was awesome! Everyone that we encountered was pleasant and went above and beyond to assist us. Dining at Estuary, Conrad's in house hotel restaurant and bar, was also awesome. They had have some great bites, cocktails and views of the CityCenterDC park! Highly recommend staying here during your next trip to DC read more

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Conrad Hotel is nicely build and rooms are awesome - that is just the base level expectation from a 5 star level hotel. However, Our service experience overall was a bit underwhelming compared with other Conrad and Ritz for example. We signed up via FHR AMEX offer, before booking I had called and asked that our Gold privileges with Hilton would apply and they said yes. But they refused it onsite. Second is the checkin process wasn't smooth. Our car approaches the front but doorman doesn't approach us or our vehicle, we had to ask. Once inside, the luggage was sent in the same elevator as us. I have never seen that at Ritz or other Conrad. They knew we came via Uber, still added valet to our bill and I had to ask. I also reminded them about $25 F&B credit due to gold, and they said they will do it before we booked and they told us later on site they will not honor it and didn't respond to comment that we were told at all. No apologies were offered. We had dinner at Estuary, I will be writing a separate review, we are used to experience at Ritz, where they are willing to accommodate our dietary preference, I asked them I was vegetarian in our family and they essentially, their menu is the way it is and I can eat salad or a snack. They had beyond burger option on their menu (I have had it at another Conrad too) but they said they don't make those. I requested our waiter to ask the chef if there is any accommodation or changes they would be willing to make to any dish, he plainly refused to even go and ask. Even at 4 star hotel restaurant they would least try. read more

I finally made it into the beautiful Conrad. The decor is really beautiful. Came here while working an event. The food spread they provided was so good. A lentil veggie soup umm yes please lol. Then they had a make your own caesar salad bar. I am excited to see the rooms oneday but seeing the decor on the conference room side was nice. The conference that took place had 2 large break away rooms. read more

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I didn't know I had a favorite hotel or that I was in the market for a favorite, but this is it LOL! This hotel is fantastic! This luxury hotel is worth every penny and clearly the Hilton brand has invested in the hotel itself, the staff, the food and the experience as a whole. The hubby and I decided to do a staycation and stayed here two nights on 7/25 and 7/26. Through AMEX we were able to check-in early on 7/25 and check out late on 7/27, love that for us! We stayed in a Sakura Club Corner Room with a king bed and it was great; lots of natural light, large windows and a clean and open aesthetic. We also included the Sakura lounge in our stay and it was so worth it, you get access to hot food served for breakfast and dinner and then snacks such as candy, chips, ice cream and drinks are available 24/7, on top of that alcohol is available, we certainly (over)indulged ourselves while there. It should be noted that they also clearly have a good chef working as all the hot food was pretty darn tasty. The staff is also top tier! They were all friendly, attentive and the small details such as them wishing my hubby a happy birthday which was noted on our reservation did not go unnoticed. Lastly, this hotel is in a great location. The hubby and I were able to walk to dinner, shopping and the nearby metro. I have nothing but high praise for Conrad DC and certainly plan to stay here again! read more

We love staying at the Conrad Washington DC. The service is impeccable from the moment you pull in to the minute you leave. We generally stay overnight here a few times a year to enjoy a stress free late night in the city. The rooms are modern and clean, quiet luxury abounds, the location is ideal to take advantage of theater, concerts, shopping, sporting events and exceptional restaurants. We loved the Conrad's rooftop access and views. I feel pampered and secure when I stay at this location. We pay to have access to the Sakura Club. The Sakura Club is a special concierge experience which is extended to guests who book a room on the Sakura level. Conrad Washington DC's Sakura Club offering is totally worth the upgrade, it includes a robust upscale breakfast, with views of the capitol building, drinks and snacks are available for free during open hours and dinner service is convenient and free to help you make your play or concert. I'm a celiac, I do wish they offered a better and more clear selection for people like me but all you need to do is ask and the concierge and servers are more than happy to assist. The food, drink and service are all excellent. I highly recommend this hotel and I especially recommend upgrading if you can. As always Conrad locations are an extravagance and thusly nearly always pretty expensive. If you are looking for a rest you head, fly by experience this location may be a bit more than you need. If you want a luxury experience and service that makes you feel like you matter, splurge on this place. read more

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My husband booked this fantastic hotel for me as a part of a long weekend trip. From the lobby, to the reception area to the room, the Conrad is a beautiful hotel will amazing views and a great location in downtown Washington D.C. just blocks away from the White House and a quick 10 minute still to the National Mall and all of the museums. The room was beautiful, the bed was perfect, and the shower was amazing. I also got nightly turndown service and my room was always cleaned and even organized. There is a small in-room bar and fridge with a nespresso machine and included nespresso pods, sugar and cream on request. There is also a kettle for hot water and tea available as well. The staff and concierge were awesome and helped arrange transportation to the events I was attending. The Estuary restaurant was also great and I ate breakfast and lunch there daily. Highly recommend room service as well, as they were fast and very hospitable as well! 10/10 recommend! read more

Conrad Washington DC - View from my 8th floor room facing the street. - Hotels Near Me - Washington, DC, District of Columbia

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I love this place when I am visiting downtown DC! They've done a great job with the property and the service is incredible.

Stayed here during otakon 2025 and also proposed to my girlfriend that same weekend, this hotel made it unforgettable. Service was honestly some of the best I've ever experienced (and I'm used to Park Hyatt New York, Ritz-Carlton Downtown Los Angeles, even Four Seasons Baltimore). Shoutout to Tom and Darryl in the Sakura Lounge, plus Maria and Marlon for their amazing service. Front desk, bellhop, doormen, valet, everyone was on point. They even surprised us with balloons, champagne, and sweets after finding out about my proposal, which was such a thoughtful touch. We had a corner room on the highest floor with incredible panoramic views, almost like a suite. Loved the toto toilet, though I wish there was a tub. Estuary restaurant downstairs was excellent too, the crab cake is a must. Bonus points to valet for figuring out how to handle my manual Mustang GT without a hitch or so. Location was perfect, close ride-share 12mins to shopping in the fashionable Georgetown, 1 min from Tatte, and 3 min walk to the convention center. Between that, the convention, and the hospitality, this was one of my best hotel stays ever. Definitely recommend and would stay again. read more

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I love this hotel! Booked a room at this hotel while in the area to attend the Mariah Carey Christmas concert. From the time of arrival to the departure, the customer service was exceptional from everyone (the concierge, front desk staff, housekeeping and the room service team). In one night, I experienced a comfortable night's sleep, great food from the hotel restaurant, The Estuary and an overall positive stay. The view from the room was spectacular (see pic) and architectural layout of the room provided enough space for multiple seating areas + a king sized bed. This hotel is officially my #1 place to stay when in Washington DC. read more

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I love a great staycation! I have posted enough pics and videos of the Conrad to where a review is definitely overdue! Although I'm from the area, I have always loved to just be "home away from home," whether that is DC or Baltimore. The Conrad is definitely another home where I know the concierge and housekeeping staff. But, whether they know you or not, customer service is top tier here. From valet, to check-in, to even dining at their restaurant, Estuary, you will surely feel seen and welcomed. The rooms are clean, nice views of what DC wants to call "skyscrapers," and very simplistic in decor. If you are a Hilton Honors member, or would like to pay extra, you can get access to the Sakura Club, which is 24/7. Sakura Club offers breakfast and dinner during the quoted times (buffet style). After those times, you can still enjoy small snacks and non-alcoholic beverages. I love the convenience of the location -- near attractions like the Verizon Center, City Center, museums and the like. No complaints here! Enjoy! read more

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In our time at DC Conrad, we had an incredible experience. The location in inquiry. Great view, and it was nice. Great food and everything you could possibly ask for read more

Conrad Washington DC - Hotels Near Me - Washington, DC, District of Columbia

I am a Marriott girl. I am an ambassador and have spent over 30K at Marriott properties this year (and it's not even October). But I had a couple hundred thousand Hilton points saved up from a previous work assignment where there were no Marriotts. And in my experience, Marriotts are better properties . . . HOWEVER. Conrad Washington was AMAZING. On par with The Four Seasons and Waldorf Astoria. Rooms are spacious, well-designed. Great mini-bar and snack selection. Loved the workplace, which would also serve well for room service and dining. Even in just a regular king, I had a super sitting area with a crescent shaped couch and table, which was perfect for lounging or working. Bathroom well-equipped with separate toilet and shower space and, albeit manual, bidet. Housekeeping is wonderful . . . unless you specify otherwise, they clean your room daily. Nice bath products, comfortable beds. They have a turndown service as well, complete with slippers and presidential themed chocolates. Service and support staff are awesome . . . always so kind, always opening doors, always offering help. I never had to worry about anything I needed, whether it was a bucket of ice or an umbrella on a rainy day. Robes and toiletries provided. Great common spaces, a nice restaurant/bar (reviewed separately). Pretty finishes that offer a sophisticated feel. Close to all the action . . . a mile or less from all the main Smithsonian sites. Very walkable. Near tons of restaurants. About 3/10 of a mile from Ford's Theater. I won't leave my beloved Marriott . . . but Conrad DC definitely caused me to turn my head and look at the other side . . . read more

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Great rooms. Even better service! Everyone went above and beyond. I can't wait to return.

An absolutely incredible experience from the moment we arrived. The attention to detail and commitment to service is evident with every staff member you encounter. Karim at the front door started off the experience, all smiles and never let me open my own door. The hotel itself is immaculate, very beautifully decorated and very well located. The staff at Estuary absolutely stole the show though, we must say. We are a family of 4 and were celebrating my daughters 8th birthday trip. From the second we met Asia and Shawnae at the host stand we were made to feel like family! Their warmth, love for the children and willingness to do anything to make their stay enjoyable was so genuine and greatly appreciated! Asia in particular went above in beyond any way she possibly could. She spent time with us, offered suggestions, and left us feeling like we have family here at the Conrad. Cory and Will made great drinks, always smiled, always remembered us and for that we are thankful. At breakfast we had the team of Kevin and Sandra and they also were amazing. Very attentive, did anything they could to make the kids smile, the service was always on point. Crystal at the front desk came up to the room and decorated for our daughters birthday, brought her a gift bag and absolutely made her feel special on her special day! In totality, we came with no expectations and left with every one of them being exceeded! This Conrad is amazing, the best one we've stayed at and honestly a hotel is only as good as the people that make it what it is. The staff here is remarkable, they deserve the regnition and offer their genuine touch openly and willingly any time they can. read more

I cannot stop raving about the excellent customer service we received by all the staff at Conrad during our stay last month. All the staff members were welcoming and extremely friendly; from the doorperson, to the front desk, and even housekeeping. This hotel is allegedly a few years old and is located in the new city center. Tiffany's is right underneath the hotel and has an array of luxury stores all around. Most of the spots we wanted to go to were roughly a 15-20 minute walk which was great to get our steps in. I worked for a majority of the time in my hotel room so I had asked the front desk if my room could be cleaned whilst I was out grabbing a coffee. The staff made it possible and even checked up on me as I would head out. Did I mention that the room has an array of Byredo Mojave Ghost soap, body wash, lotion, and shampoo?! I smothered myself in lotion and smelled great every day in that DC heat! The only con I would like to mention is the $50 dollar Caesar Salad I ordered for lunch. The salad along was around $20. The chicken itself was another $20 which was a sad sad piece of chicken I received. I noticed their lunch area did not look as packed and I can understand why. The food is ridiculously expensive! It's much easier to go out and find something to eat nearby. Aside from that, I enjoyed my stay at Conrad and highly recommend it to anyone that is going to DC. read more

Conrad Washington DC - $20 dollar over-cooked chicken add-on to my salad. - Hotels Near Me - Washington, DC, District of Columbia

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We had an amazing time here! This hotel and its staff is fantastic! First let me rave about the Sakura lounge which is always fully stocked with drinks, snacks, and different meals throughout the day. The decor and the views from the tenth floor were very inviting. The mini bar in our room was also fully stocked with drinks, alcohol, and snacks. The bathroom is large and the toilet even has a (manual) bidet. Jennifer, our concierge was very bubbly and informative about where we should go for dinner and drinks on the town. William was our bar tender who made me a fantastic drink. I can tell he really loves what he does. Lastly there's our ambassador, Tom. Always cheerful and involved in our needs for our stay. He even arranged private airport transportation for us. Needless to say, we will be back to stay on our next trip to DC. We loved it here! read more

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My first time staying at a Conrad. Great location - right in City Center complex. Close to Penn Quarter area and short walk to Gallery Place metro station and to Convention center. The entrance is on New York Ave. There is a CVS across the street if you forget anything. Only thing I didn't like were the elevators - you have to take one set to get to the lobby from the street entrance, then another to the rooms. Valet parking is expensive ($70 a night), so I parked my car at the City Center garage as it's just a block walk. The lobby area is nice. The front desk agent who checked me in was very hospitable. My room was nice and clean. The beds were comfortable, and the bathroom was well appointed. There is no refrigerator in the rooms, just a mini-bar refrigerator. If you are a Hilton Gold or Diamond member, you get a $25 daily room credit ($50 if there are two registered adults). We used this to get drinks at Estuary which was really happening on a Saturday night. There are many restaurants around the hotel where you can dine as well as their restaurant. We enjoyed dinner at Sfoglina which is a block from the hotel. There are many hotels within a few blocks from this hotel such as Embassy Suites and Grand Hyatt, but this one is my favorite now. Next time, I will have to try their Sakura Club and their rooftop bar when it gets warmer out. read more

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This hotel is wonderful. Great location! On a nice day you can easily walk to so many attractions! The hospitality was great, the room was very comfy. If you need a ride to Union Station, the Circulator is right across the street. I would definitely stay here again! read more

Conrad Washington DC - Spacious double room! - Hotels Near Me - Washington, DC, District of Columbia

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I thought the room service here was top tier. Unfortunately, we couldn't make a reservation to go to the restaurant or the rooftop bar. Although they don't really honor the Hilton Honors, they accepted the Amex Platinum Fine Hotel and Resorts Deal. Location of the hotel is very ideal. It is in the middle of the City Center complex, where there are the luxury shops and very good restaurants (especially Fig and Olive). The check in service was great and the room was very clean. They have their own parking garage, but the parking valet fee has to be paid separately. It can be done through an app. read more

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The hotel is very nice and the concierge are attentive. The ESTUARY restautant inside the hotel has the some of the best risotto I have ever had. Hotel room - 4/5 Concierge - 4/5 Restaurant service - 4/5 Food - 5/5 Cocktail - 5/5 Environment - 5/5 9/10 would recommend read more

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Long overdue I finally made it to the Conrad rooftop earlier this summer to meet a group of friends for drinks. I opted for the Frose on this hot Friday evening and found it to be refreshing. Eventually I got a little hungry. The menu is limited and small bites only so I went for the cheese & charcuterie. It was pretty good overall with a tasty selection of cheeses, but the accompanying toast was burnt around the edges. We stayed for several hours until closing actually and the service got slow at times as the evening wore on. Especially when we needed to close out the bill. But overall is was a decent experience and the Conrad itself is a beautiful property throughout. read more

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Stayed at this hotel for a family trip to DC. We booked this hotel because it falls under FHR and Hilton, but unfortunately, they did not honor the Hilton benefits. Although this is at the discretion of the hotel, we have never encountered one that wouldn't honor the benefits, and it was disappointing as this was one of the reasons we booked. (No where on the website did they indicate this would be the case) The overall look and decor of the hotel is nice, but after staying for several nights, it became clear that this was mostly a facade. Some very basic things were lacking such as good customer service, decent towels, quiet rooms, and a comfortable bathroom. (There was an event going on, and we could hear everything late into the night with our door closed and headphones in) Every time the shower was turned on, the bathroom would flood, and we ended up having to use the very thin, frayed towels to keep the water from escaping. In addition, the hotel has a restaurant and a rooftop bar. The food and drinks are overpriced ($20-60 for any one item), and nothing was special. The best part of the hotel in my opinion is the rooftop, as it had an excellent view, but it was only accessible when the rooftop bar was open, which meant we couldn't use it very frequently. I was hoping to love this hotel, but unfortunately it fell short in some very important ways, and I do not plan to patronize again. read more

Conrad Washington DC - Hotels Near Me - Washington, DC, District of Columbia

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Synopsis: Excellent staff. Great location. Room needs work. Details: After splurging on a room for my birthday, I was happy to find the staff and common areas of the building met my expectations upon arrival. Once I entered my room, I immediately noticed the carpet, which appeared worn and stained in some areas. The furniture (aside from the beds) was also a bit disappointing; the chair's arms were worn and there were mysterious white spots on the couch (see photos). While the bathroom was beautifully appointed, the water wouldn't rise above lukewarm during my early evening and morning showers. Lastly, the lighting system, though accurately labeled, did not work as expected. I ended up having to use a flashlight I brought instead of the lights as I was worried about turning on all of the lights and waking my family in the morning. If this were a lesser priced hotel, the items here wouldn't be as glaring. However, at the rate I paid, I expected a lot higher quality. read more

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This was such an amazing experience. The service, everything. The beds were comfortable. The staff was kind and on point. We highly recommend. read more

If I could add a half star I would and rate 3.5/5. Positives: - Very Clean - High quality things. Furniture is nice, lamps are nice, sheets are nice, everything is just nice in the room. - Tasteful design and vibe Areas for improvement: - Service. It's amazing how something can be the same quality (room and hotel all the same) but less nice due to service not being great. No one on staff particularly was horrible, but no one was great. I would say for The Conrad to be rated as a higher tier hotel, the customer service game really has to step up. - Food. This will sound harsh, but none of it was good. The restaurant was very high priced and even getting the most reasonable thing, it just wasn't good. It felt like the restaurant experience was playing dress up... Same with room service for dessert - the ice cream was freezer burnt (although it was delivered fast) so we didn't even bother eating it and just cut our losses. The breakfast somehow was amazing though!! I just wouldn't recommend dinner menu. All in all, the Conrad is beautiful and has a lot of potential, but they have not mastered execution of many many details, and have a lot of room for improvement. I didn't share everything about this experience because I just wanted to hit the top things. But that's the gist i would say. read more

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The Conrad Washington DC is extremely walkable to luxury shopping, cafes, restaurants, museums, etc. Its staff were welcoming and helpful. General decor was luxurious and rooms were clean and well appointed--turndown provided a pillow chocolate! Amenities were generally great, of note: - Good wifi in the room and in the conference spaces (oddly my cellular service wasn't great in the hotel)--TV in room was equipped to login to Netflix - There was a bedside table on both sides of the bed with electrical/USB outlets - Good counter space in bathroom - Hair dryer in a hidden drawer in the bathroom vanity, but no shower cap toiletry - Lightly scented toiletries did not disturb my allergies. - No vent fan in bathroom, though the lights had a "nightlight" setting - Desk/desk chair with electrical outlet and lamp--would've liked if the TV was mounted on a swinging arm so it could be seen more easily from the desk - Lounge chair and coffee table - Complimentary bottled water available in the room and a water-bottle filler was near the restrooms in the conference area - Complimentary basic coffee machine available in the room with a glass hot water kettle for preparation of a solid cuppa! - Umbrellas available to borrow Tip: would bring a noise machine, particularly if you have a room that opens onto the balcony overlooking the atrium. My phone app did the trick. read more

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This is the third Conrad I have stayed at and is tied for a top hotel for me. From the beginning, they reached out via email to welcome me (prior to my stay) and asked if there was any special reason I was visiting. I was coming for my birthday as well as my friends and we were going to the Mariah Carey concert. Check in was smooth, my room was upgraded. The hotel was gorgeous. Get to the room and they have left birthday cake, bubbly water, and a birthday card for us. Everyone was friendly the entire stay, from the door me , to the concierge who took pictures for us, and everyone at the check in counter. They asked about the concert and were very sweet the whole trip. We ordered room service and that came quicker that quoted and the food was delicious. I'll definitely be back! Loved the holiday decorations and the proximity to several hot spots in DC! Despite the cold we were in walking distance of a lot of things, including Capital One Arena and the White House! read more

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Stayed here for a night. While this is a great location with beautiful views of the city, I wasn't impressed with the establishment. Wasn't very welcoming atmosphere and the room prep prior to our arrival was disappointing. read more

Conrad Washington DC - View - Hotels Near Me - Washington, DC, District of Columbia

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We had a good stay. We got upgraded to the corner king suite which was nice. The shower stunk of mold. You are able to see some mold forming which was pretty nasty. They didn't have good ventilation in bathroom, sadly. But aside from that service was great, room was beautiful and clean. read more

Conrad Washington DC - View from our room - Hotels Near Me - Washington, DC, District of Columbia

This hotel is beautiful, comfortable and luxurious with a 5 star staff. Large and clean rooms, great staff all around...from the doormen, front desk, housekeeping and restaurant staff, all around amazing. read more

I read through a few reviews before posting mine and I was surprised. I stayed here for a business trip and Conrad isn't usually my choice. My room was beautiful as I arrived. It was nice to have a view of the city versus some back alley or work unit (which I usually seem to get). I had someone at my door before I had a chance to unzip my suitcase. He said he was there to fix my tv. Unbeknownst to me, I hadn't turned the TV on so I said I hadn't called. Well, my tv didn't work. The tech was back up within a few minutes to get me set up. The restaurant was great for breakfast (although not very quick) and the bar was great for evenings. Valet staff were all very friendly as we entered/exited each evening. Water was always available. Cleaners did a great job each day and I heard the turn down service was phenomenal. They had decorations on the 3rd floor for the cherry blossom festival which added a nice touch. The location to Starbucks, shopping, good dining and the convention center were key. I'd definitely come back for another business trip. read more

Conrad Washington DC - Hotels Near Me - Washington, DC, District of Columbia

Wonderful customer service. Everyone was was very polite. The best service I have had at a hotel. I would definitely recommend!

Beautiful hotel and amazing staff! Lots of fancy stores all around the area and the restaurant was great as well. I enjoyed my visit and will return when I'm back in DC for sure! Bravo, 5/5 read more

Had a great time at the inauguration this hotel went over and above with daily gifts to our room to nightly turn down service! It's the little things for sure! read more

Conrad Washington DC - Hotels Near Me - Washington, DC, District of Columbia

A gorgeous hotel in DC. The multiple elevator thing is odd, but otherwise a great place. read more

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Wonderful atmosphere and friendly staff. The moment you walk in, the place makes an impression. The food is as cosmopolitan as the setting. I really enjoyed my stay and will definitely book again. There's also plenty to explore within walking distance. read more

I absolutely love the Conrad! The Park View Suite located on the 10th floor was gorgeous, clean, and luxurious, and also came with access to the Sakura Club-a lounge area that offers buffet style breakfast and dinner, and plethora of snacks and drinks. The staff was courteous and superb! This hotel is a perfect for a romantic weekend or birthday staycation. Drawbacks: Rooftop bar was closed, an outlet in the sitting area was not working, the room phone in the sitting area was not working (electrician fixed it though), had to request bedroom slippers that were not stocked with the bathroom robe as per required. And the hotel restaurant is not for the hungry-small, expensive portions. Parking is also tough: so be prepared to pay for valet (~$50), fight for street parking, or just uber/lyft, etc. to the location. But overall highly recommend!! read more

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