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    Citrus Collision Center

    3.0 (2 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Citrus Collision Center

    Bumper repair

    Auto frame testing

    Auto steering and suspension repair

    1 More Service

    Rear-end damage

    Citrus Collision Center Photos

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    3 years ago

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    Nick Nicholas Ford

    Nick Nicholas Ford

    (43 reviews)

    Customer service very flipit Delayed service by weeks for an…read moreoil change We went to Gary Yeoman for our service. 40 min father but they are top notch.

    DO NOT TRUST NIC FORD IN INVERNESS - A NIGHTMARE EXPERIENCE…read more This has been one of the worst experiences I've ever had with a dealership -- and sadly, it's been both emotionally and financially draining. I brought my Ford vehicle to Nick Nicholas Ford in Inverness, FL, for repairs. Initially, they attempted to charge me nearly $10,000 out of pocket -- until I discovered the issue was actually covered under warranty. No one at the dealership made any effort to tell me this. Had I not done my own research, I would've been scammed into paying a massive, unnecessary bill. To make matters worse: I never received a call from any manager or service rep during the process -- not to update me, not to clarify next steps, not even to follow up after repairs. I was left without transportation and denied a ride to Enterprise rental, even though this is standard practice at most professional service centers. I had to pay rental charges out-of-pocket, and no one has offered to reimburse me. When I called in for updates, the phone was slammed down on me -- extremely rude and unprofessional. After all that, my vehicle is still having issues even after the "repairs." To make things worse, I discovered new damage to the right side and rear of my car. I live alone, and no one else drives my vehicle -- this damage occurred under their care. I have opened multiple cases with Ford's Customer Service system, including through their AI support. No manager has ever reached out, and the cases remain unresolved. I've been ignored and treated like an inconvenience. As a person of color, I also have to say the way I was treated raises real concerns about discriminatory practices. I was made to feel invisible, spoken down to, and disregarded at every turn. No one should have to deal with this level of disrespect and negligence. This will be the last Ford I ever purchase. I will never recommend Nick Nicholas Ford Inverness to anyone. They operate with poor business practices, lack of accountability, and a total disregard for their customers -- especially those of us who don't look like their "preferred" clientele.

    Citrus Collision Center - bodyshops - Updated June 2026

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