Quality work, at a fair price. These guys are fast and efficient as well. We take all of our…read morevehicles here and have for years and have never had an issue. Sometimes it's hard to get a hold of them because they are working on cars but I have learned to call in and the afternoon.

This is the second time they have saved my blonde self when I locked my keys in the car. Super fast…read moreand so nice!! He was very careful with my car as well. I used them through Aaa and they are the reason I renew

I brought my vehicle in to have the exhaust fixed because the resonator was falling apart. They put…read morethe resonator on did a good job and got the resonator fairly cheap but the next time I took it to a shop when they put it up on the stand they saw that my catalytic converter was gone and a straight pipe had been put in its place. The shop was the only place I had taken it to since I bought it off the lot, when it had a catalytic converter. Since it had been months since I had taken my vehicle here I couldn't report it to the district attorneys office for theft but I wanted to let everybody know be very careful taking your vehicle to the shop because they stole my catalytic converter.

Repaired our exhaust system that nobody else would. Got us in right away with no appointment and…read morecharged a very reasonable price.

This place is AWESOME. I had an oil change scheduled at Prys, and after I picked up my car I…read morenoticed a noise. I called at 4:15 and they answered, stayed two hours past close, and replaced my brake caliper. This issue had nothing to do with them just weird timing, but Gus, "Timmy", and the headmaster of the operation fixed it and only charged me for the part. I will definitely be going back.THANKS PRYS.

Demanded $2000 to get my car off his lot, they towed my car 3 miles and dragged it by the front…read moretires in park and only stored my car for 2 days. 3 miles, 2 days, $2000 + damaged car. Scammer !!!

The engine light came on and the service department diagnosed some valve issues. The car has almost…read more100,000 miles on it so I was not surprised that something would need tended to on our 2016 Trax. The service person let me know that it would be two hours and the lunch hour before the repairs would be completed. I was surprised when he came back in just under 2 hours and said that the mechanic waited to take their lunch until my car was completed. I was amazed and the price was less than I would expect to pay elsewhere. I have always taken my cars for service here over the past 4 plus years I have lived here even though t is not the closest Chevy/GM dealer to me. It is because of service like this that I will continue to bring my vehicles back her to be serviced and they will get a nod for our next auto purchase.

In 2021, I was in a bad accident and unfortunately, my beloved 2008 Civic was totaled. With…read moremanufacturers shutting down during covid, it was rough finding a nice Honda with no accidents and a price that I could afford with the mileage I was looking for. I had a horrible experience with another dealership and started looking at other dealerships. That's where McElwain came into play! I was still pretty injured, so I couldn't come in until a few days later, but Tim made me feel at ease. He originally took my call about the Honda I saw online, and when I asked if it had a clean title, he not only texted me the answer, but a picture of the report. I planned on coming in the next day, but due to a change in plans, I was able to come that same day. He answered every text and informed me that he would tell me if the car had been sold, so we wouldn't drive up to find out then. He also let me know the policy on used cars due to how quickly they're moving right now- something that the guy at the other dealership never cared to do. As you can tell by now, I had a bitter taste in my mouth from my previous experience and expected every salesman to be the same. Tim was not. He went above and beyond, and every single person that we encountered was extremely friendly and eager to help. Tim was finishing up with another customer, so another guy pulled the car around. I didn't catch his name, but he was extremely friendly! Once Tim finished up, we took a test drive and all talked on the ride. Not once did I feel pressured into buying. Tim was so personable and laid back, and I got really good vibes from the business and atmosphere which made me purchase me awesome new Honda that day! He was straight forward with pricing and negotiation and it was such a painless process. Matt, the finance guy, was also super friendly and made the paperwork a breeze. He was so welcoming and never pressured me to purchase anything additional. I really appreciate that! For the first time in two weeks following my accident, I finally felt content. I miss my old civic like crazy, but I am so happy with how my experience went that I know I made the best choice by purchasing my car from McElwain. I drove away tonight no longer being afraid to drive and look forward to making great new memories in my new Honda.

The absolute ONLY place I will take my family's vehicles time and time again. I could give him 20…read morestars. My dad was good friends with the son, which is why I first brought my Lincoln in. He usually can tell me what's the issue when I describe what's going on. BEST REPAIR SHOP IN BUTLER HANDS DOWN. He communicates through every stage of the process for a small short fix or a big lengthy fix. CALL TODAY SAVE SMALL BUSINESSES THIS PLACE NEEDS TO BE AROUND FOR EVER. I live an hour away I will still come to town for this any day. Sincerely, Anna THANK YOU BOB

The owner is fair, professional and does excellent work. He is also very honest. I would recommend…read morethis business to anyone who is concerned about getting ripped off by unscrupulous mechanics trying to pad your bill. This guy is sociable and made my inspection and break pad installation a pleasurable experience

I'm surprised that others have had poor service here. I had a flat which I changed myself and left…read morethe punctured tire with them first thing in the morning. I ran some errands and returned in a couple hours. The flat was fixed and they replaced it quickly and left the spare in the back. The gentleman behind the counter was the same one that I spoke with early in the morning and he was helpful and courteous. Maybe when they stick with tires only they are more reliable. I can't comment on anything other than this one experience with a flat.

I took my car in for a simple oil change, and for some reason they took off the brakes to my car…read morewithout me asking them to touch it, and then managed to somehow put everything back together without one of my brake pads in the caliper, how does that happen? I have no fucking clue... save your money, go somewhere else the place is a piece of shit...

Diagnosed faulty fuel pump on my 89 ramcharger. Had it back to me within 2 days. Awesome service,…read moreawesome people.

The best service in Butler! My family and I have been taking…read moreour cars here for more than 15yrs, and plan to continue to do so. Paul is personable and as honest as it gets. I trust his opinion on our vehicles, and he is more than willing to let you know if something is out of his area of expertise... and then refers you to a just as great garage to fix the issue!

Arizona auto repair handles all my auto repairs and maintenance on my…read more cars, boats and quads. excellent service by friendly professionals at a reasonable rate. Thanks guys for the great service all these years.

This is the BEST shop I've ever delt with. They care about you and your vehicle and make sure they…read moreget it right. Rates are very reasonable most repairs are done while you wait. They are a bit of the beaten path, but well worth the extra drive. If your vehicle cant go, give them a call also, the do expert towing too.