I came in with my old iPhone. They told me it would take 2 hours to complete. I came back in 2…read morehours and they gave me back my phone with a nice & perfect new screen. Thank you!

These guys were great! They were able to fix my phone and did a great job…read more Wooooooooooo

Very knowledgeable and great customer service..They repair my PS5 HDMI port very quickly would…read morerecommend..

The gentleman who helped me was the best. I was terribly frustrated because my phone went kaflooey…read moreon me. The screen froze, so I couldn't phone, text, email, or do anything else that's important to me. I spent hours trying to unfreeze the phone. He asked what the problem was, and he fixed it in less than a minute. COMPUPOD is now my go to place before I start pulling my hair out. I'll also make it my go to place when it's time to replace my phone. Thank you so much for your fine service. ,

These guys are the best! They have gone over and beyond to help me over the years…read more After quite a negative experience with a major cell phone carrier I found Platinum Wireless and I'm regretful I didn't try them earlier. On one of my lines I'm now paying for a month what I was paying for a year.

Amazing employees great work and really fair thank you guys for the help. Come check them outread more

The wifi is awful - it is spotty and weak. They overcharge for phones. You can't call a store to…read moreask questions. I'm being charged A LOT more for wifi than I was at Xfinity. I could swear the phone I got is refurbished. It's not a new phone. It's a piece of garbage that isn't worth $600+. My recommendation is to stay as far away as possible from Tmobile.

Do not go to this store expecting CUSTOMER SERVICE. Couldn't answer basic questions, didn't have…read morethe product on display, couldn't show me the product without selling it to me first...huh? Nope.

The person needs to answer and respond to the texts…read more Electronics are precious so learn to maintain and maintenance them. Advice get softcases for laptops/ computers/ and electronics. Always transfer ur data and files onto Micro SD cards tape it down and save the cards in a case. Don't put ur electronics in direct sun lites use flash lites to see the issues. Use a coffee table to avoid spills spilling liquids.

I called for a quote to replace the battery for a mobile phone. Gave me a reasonable price. I had…read moreto provide a deposit before the battery was ordered. It took two days to arrive and I brought my phone in. It took about 30 mins (included time to charge up the battery). They provide a year warranty. I'm happy with their service and thrilled not to have to buy a new phone.

Helpful place Come…read morehere for _iPhone issues _etc Good alternative to an iPhone store

Be very careful with this company and don't trust what their representatives tell you. Here is my…read morestory. A month ago, my friend told me he wanted to switch from AT&T to T-Mobile because they offered him better terms and a free phone. I've been a Verizon customer for almost 3 years, and I told my friend that I could ask what Verizon could offer him and possibly add him to my family plan so we could all save money, since the more lines you have, the bigger the discount. I called Verizon, and the representative assured me that Verizon could match those terms (a free phone if my friend switched from AT&T). We received the phone, and a month later it turned out that it wasn't free. I called Verizon 10 times, and each time they assured me they would make it free, but nothing happened. Today, I asked to speak with a manager, and the manager told me he couldn't do anything and that the phone would not be free. I said that in that case I don't need the phone and that I had been deceived. The second situation: about a month ago my home internet device broke, and I went to this Verizon store to exchange it, but they closed my old line and opened a new one (I didn't know about this and didn't ask for it). Because of that, I lost my legacy (grandfathered) price and my loyalty discount. The manager wasn't very helpful here either, as he said he couldn't restore my previous terms. Please be extremely cautious with this company. Now we are looking to switch to T-Mobile because they treat their customers better and keep their promises.

Five stars for Jimmy!!! He really came through and calmed my nervy irvies and also helped take off…read moremy screen protector. lol. He is also a bike dude they have bikes here btw. Just an all around super nice human being that I definitely recommend to anyone. I appreciate the time he spent with me and he could have charged me to take off the screen protector but he didn't and that was so nice of him. Oh I just remember who Jimmy reminds me of : that skater Tony Hawke! Also the other guy working here named Allen /Eric? told me about a bike coalition group that teaches people how to bike since I don't know how. Looking forward to going soon. In essence:Great store , great people!

Excellent service! This is my new go-to spot for phone repair (I break my phones a lot). The…read morepricing is fair, and the repair time was pretty reasonable.

I received 5* customer service from Andrew. Ultimately I…read morewasn't setup for success by a Verizon rep from a different, so he couldn't resolve my issue. Nevertheless, he was very knowledgeable, personable, & efficient right through closing time; definitely deserves a raise or something. Give this man his flowers, Verizon!! (I exclusively review hotels, resorts, etc, so I hope this reaches someone in leadership/management to recognize the effort)

Before you waste your time here (which believe me, you will waste a lot of it waiting) let me go…read moreahead and let you know that unlike the Verizon website says, (an account manager can pick up an online order with an ID and proof of payment), you will need the account holders PIN number to pick up something you bought online not a password- a PIN number. (It doesn't say this anywhere online it's a fun surprise the associate will tell you at the store). We forgot the pin, so I was unable to pick up a simple online order that I placed and paid for in full online hours beforehand. Even with full access to my Verizon account and my ID etc. Walked in, sat down for 45 minutes, paid twice for parking, left empty handed. It was enough for me to draw the line with Verizon completely. The service has gone completely to the dogs anyways and I barely get service in a lot of areas here in San Francisco. My friends with T Mobile get better coverage, which is super embarrassing for Verizon. I've been a customer here for 15+ years and I have never had such a hard time picking up a phone or getting service. The customer service phone lines are no help either. The associate was nice enough but obviously he couldn't help me without the pin. Be warned.

I run a nonprofit, and I called in, went over, and I was able to purchase a thunderbolt mac display…read moreand thunderbolt wire on the spot with free delivery, customer service was incredible, Azam pays close attention to customer needs and provided me with discounts. He has helped us through several purchases over the months.

Says open online. Went toy shop and it is closed. The door says call to make appointment. Person…read moreanswered and was no help. Will not recommend to anyone. Thank you for nothing.

A COUPLE BUCKS TO DREAM…read more This Chinatown location is the #1 volume retailer for Lotto tickets in the entire state of California. The floor reminds me of the betting cages at the race tracks with hundreds of custard-orange Lotto slips scattered all over on the floor. It's a must visit for me when I'm in Chinatown. A win here still eludes me. I actually do better with the scratchers.

If ever you are in this part of China Town and need to buy a lottery ticket or scratcher, then this…read moreis the place for you. This store is like a little casino because all it sells is lottery tickets and scratchers! So cool!