The staff is so incredibly sweet and always greet my pup Lemon with open arms!…read more I love how comfortable everyone made me feel leaving my pup with them. 10 stars!

This is what my puppy looked like right after I picked her up from we first haircut. Do not take…read moreyour dog here for grooming. Paid extra for ear cleaning, took her to the vet the next week and had to pay $35 for ear cleaning because R&R did such a poor job. Absolutely devastated as I trusted this place for my puppy's first hair cut I had to give her several cuts afterwards for damage continued.

Kody our fur baby loves going to Daycare at Wagging Tails. My experience with Tabitha the owner and…read morethe rest of the staff is amazing! They are very professional and are great with Kody. We have had him boarded overnight a couple of times and it has been great! I love that I can always check on my fur baby on the Doggie Cams.

We are in our second year here and love it. The staff is great. They love my fur baby like he is…read morethere's. It is also conveniently located. Highly recommend!

Two times in a row, the groomer has completed disregarded directions. Both times, she aggressively…read moreshaped him up which was not requested. The most recent time, the desk person did take care of the cut but I will not be back after 2 chances and 2 failures.

I love taking my baby here for daycare. Lauren happily greets us at 6:45am. The other morning, I…read morewas sitting in my car after drop-off and saw that they were just loving on her before taking her back. She is always excited to go in and happy when I pick her up. The staff knows each dog by name and Corrine or Dari tell me about their activity during the day. I have even received communication via text when my baby wasn't feeling well, letting me know they were keeping an eye on her. I have another doggy daycare closer to home, but hands down choose Doguroo to take care of my dog.

When I drop him off, he doesn't even look back! He knows it's gonna be a GOOOOD day!…read moreI love BHV! Riley loves it more than I do!

I've used BHV - Decatur, intermittently for several years with at least two different dogs. They…read morehave been very helpful to me, especially with my most recent rescue dog who obviously had been significantly abused prior to my adopting her. The personnel worked with me to gently introduce her to other dogs, allowed short visits, & gave meds as I requested. She'd tremble when we left the house. We progressed to short stays, etc., - and she's so much more self-confident now (about 20 months later - these things take TIME!) and - when I pull up there, she now pulls ME up the ramp to go in! I really appreciate that facililty and its personnel.

My family is always busy so we have to drop our dog (Rover) off at daycare a lot. This one was…read moreAMAZING. He made lots of new friends! The workers were also very friendly! The ambiance was great too! We will be back soon for Rovers daycare!

I cannot recommend Barking Hound Village Training highly enough! I recently enrolled my Border…read moreCollie puppy, Zoltar, in their program, and the results have been nothing short of transformative. As any Border Collie owner knows, these dogs are incredibly high-energy and "too smart for their own good." I was looking for a trainer who understood the specific needs of a high-drive working breed, and we found exactly that in Jack. Why Jack is the Best Jack is an absolute miracle worker. From our very first session, it was clear that he doesn't just "train dogs"--he understands canine psychology. * Tailored Approach: Jack recognized Zoltar's intelligence immediately and gave us specific mental "jobs" to keep his busy mind occupied. * Clear Communication: He didn't just train Zoltar; he trained me. He explained the "why" behind every behavior, which gave me the confidence to continue the work at home. * Genuine Connection: You can tell Jack truly cares. Zoltar was always vibrating with excitement to see him, which made the learning process fun rather than a chore. The AKC S.T.A.R. Puppy Advantage One of the best parts about training here is that they help you achieve the AKC S.T.A.R. Puppy certification. Getting Zoltar through this program was a huge milestone. It covers the essentials: Socialization, Training, Activity, and Responsibility. Having Jack guide us through the AKC requirements ensured that Zoltar wasn't just learning "tricks," but was actually becoming a well-rounded, polite member of the community. It's the perfect stepping stone if you eventually want to pursue Canine Good Citizen (CGC) or therapy dog work. Why You Should Choose BHV If you're on the fence about professional puppy training, here is why BHV stands out: 1. Safety & Structure: They provide a controlled environment to socialize your puppy correctly, avoiding the "bad" habits puppies often pick up at random dog parks. 2. Expert Guidance: Jack helped us nip herding behaviors and nipping in the bud before they became lifelong issues. 3. A Foundation for Life: Since starting training, Zoltar has transitioned from a chaotic ball of energy into a focused, confident, and well-mannered companion. Barking Hound Village (and Jack specifically) provided us with the foundation for a happy life together. If you want a well-behaved dog and a stress-free home, book a session with them immediately! I cannot recommend Barking Hound Village Training highly enough! I recently enrolled my Border Collie puppy, Zoltar, in their program, and the results have been nothing short of transformative. As any Border Collie owner knows, these dogs are incredibly high-energy and "too smart for their own good." I was looking for a trainer who understood the specific needs of a high-drive working breed, and we found exactly that in Jack. Why Jack is the Best Jack is an absolute miracle worker. From our very first session, it was clear that he doesn't just "train dogs"--he understands canine psychology. * Tailored Approach: Jack recognized Zoltar's intelligence immediately and gave us specific mental "jobs" to keep his busy mind occupied. * Clear Communication: He didn't just train Zoltar; he trained me. He explained the "why" behind every behavior, which gave me the confidence to continue the work at home. * Genuine Connection: You can tell Jack truly cares. Zoltar was always vibrating with excitement to see him, which made the learning process fun rather than a chore. The AKC S.T.A.R. Puppy Advantage One of the best parts about training here is that they help you achieve the AKC S.T.A.R. Puppy certification. Getting Zoltar through this program was a huge milestone. It covers the essentials: Socialization, Training, Activity, and Responsibility. Having Jack guide us through the AKC requirements ensured that Zoltar wasn't just learning "tricks," but was actually becoming a well-rounded, polite member of the community. It's the perfect stepping stone if you eventually want to pursue Canine Good Citizen (CGC) or therapy dog work. Why You Should Choose BHV If you're on the fence about professional puppy training, here is why BHV stands out: 1. Safety & Structure: They provide a controlled environment to socialize your puppy correctly, avoiding the "bad" habits puppies often pick up at random dog parks. 2. Expert Guidance: Jack helped us nip herding behaviors and nipping in the bud before they became lifelong issues. 3. A Foundation for Life: Since starting training, Zoltar has transitioned from a chaotic ball of energy into a focused, confident, and well-mannered companion. Barking Hound Village (and Jack specifically) provided us with the foundation for a happy life together. If you want a well-behaved dog and a stress-free home, book a session with them immediately!

After years of appreciating the original owner, this new ownership is subpar. Inconvenient hours ,…read moreincrease in rates, ZERO communication when calling or email, and my dog was returned to me reeking of urine. Not acceptable. It's safe to say we will not be returning.

As of July, 2021, Bark Avenue Pet Resort is under new ownership. As a loyal customer for many…read moreyears, I was caught off guard at the change in management and rate increases when I boarded my dog in August. I walked in and immediately noticed some improvements in the rebrand and lobby design which looked nice, so I asked the person checking me in, and she said "I'm the new owner." without taking time to introduce herself by name or mentioning the changes in policy or how the boarding rate increased from $35 to $45 dollars a day. The vibe definitely seemed different, and it wasn't a great first impression. The business is currently owned and operated by a former customer, and I think that connection is neat because it shows faith in the organization. That's a cool story, and I sure wish I had received notification about that and the new business transition. If you're in charge, transparency in client communication should be just as important as taking great care of animals. My dog lost weight while there, and we were sent home with over 50% of her food supply because she is an anxious dog, but I've never experienced this while boarding her before. I appreciate the time the owner took talking with me over the phone because I called her to discuss my experience after we picked up our dog. The business seems understaffed and current employees undertrained, and those factors really came across in the whole experience. I wish Bark Avenue the best in the future, especially in their efforts to retain longstanding customers.

Richard took really good care of my cat while I was away for 10 days. He was able to administer…read moredaily pills and was willing to clean up some accidents that happened outside the litter box. He also takes amazing photos It seems like they got along well, because my cat ran to the door a couple times in the days after i got home, when he heard a loud truck. I think he was hoping to see richard again

Richard was beyond amazing! We are traveling and our dog needed some last min (anal glands )…read moregrooming! Not only was Richard very communicative, he was able to accommodate us with coming to our rental! He was very patient and kind to our pup. Treated her like she was his own!! And not only did he do a great job on our pup we got some amazing food suggestions to try!! Something else we learned, Richard and his team will travel for your fur babies/pets......out of state! Hands down great service, great communication, simple, quick and will 100% seek Richard out when in the area again or need help out of state!

None of the employees wore face coverings in the morning when I dropped off the dogs or on the…read moreafternoon. The clerk, Eric, rambled on and on about their WiFi being down so he needed to do the credit card transaction on his phone. When he asked me to sign on his phone screen, I saw that the screen itself was filthy dirty. He didn't offer any sort of writing item like a pen. He told me to use my finger to sign. I told him that I didn't want to touch his screen. When the transaction was finished, I asked him how I would tip the groomer. He said he'd have to do the credit card over again. I told him that was fine since I didn't have any cash and I thought it was important to tip the groomer. As I handed my card to him a second time, he remarked about how he and I had both touched the same credit card even though I hadn't wanted to touch his phone screen. He actually thought it was a clever zinger to show me how up on front of the other two employees. When I asked him about this, he got upset quickly. I asked a nearby employee if he was the owner. She replied very animatedly that he was her dad. He refused to finish the transaction to give a tip for the groomer. I have no idea if she got a tip from him or not. I do not think that anyone with such reckless regard for what should have been a basic and smooth customer interaction should be trusted with anyone's pets. The pets cannot speak up for themselves if they are the subject of any abuse. Based on Eric's undignified treatment of a customer settling a $110 grooming bill, it concerns me how the animals might be handled. Lisa Marie's grooming of my dogs has always been impeccable. I hope she is valued by the management and that she can find a place that treats customers nicer.

I brought my 12 year old pug to Save Me From the Dog House for her monthly professional bath. Pixie…read moreis what you would call a high-maintenance dog-- not only because of her status as princess of a household, but also because a botched attempt to fix a previous botched spine surgery left her without the use of her back legs. She has since become incontinent as well, the combination of which makes her quite the prize for a dog grooming place. All of that was to preface the fact that Save Me From the Dog House did an excellent job with her oatmeal bath and blow-dry-- no judgements, annoyed behavior, or pitying stares, and no terrified pug returned to me afterward. The staff there was very friendly and inviting, especially Hercules, the Great Dane/receptionist. I think we've found our monthly stop for Pixie's bathing needs.