Absolutely horrible customer service. Unfortunately, I didn't even get the chance to try the food because I refuse to support any establishment that does not value its customers. My husband called to place an order over the phone, and the employee who answered was extremely rude. Her tone was dismissive and nonchalant, and it felt as though she was bothered that we were placing an order. When he asked simple questions, such as the wing count, the type of fries they serve, and the address. She responded with clear irritation and even blurted out, "Oh my God." I went into the restaurant and asked if she was the person who had just answered the phone. She confirmed that she was. I then asked her to cancel our order because we did not like her attitude, and left. It's unfortunate because we will never know what the food tastes like because we won't be returning. Small businesses already face many challenges, and customer service is often what sets them apart. Having someone at the front representing your business in this way does more harm than good. read more

We ordered from DoorDash, and my husband got the wings. They were boiled with thick rubbery skin, dunked in a bright orange sauce and absolutely disgusting! They went directly into the garbage. Why would you name your eatery "City Grill and WINGS", which is a dish that you can't prepare with consistency? Now, in fairness I ordered the Greek chicken wrap, pasta salad and lemonade, while they forgot to include my pasta salad both my wrap and lemonade were tasty. My husband and I were both sick after eating this food, and it appears other Yelpers have had the same experience. City Grill and Wings, what are you doing to people? Proprietor, please care because people don't have money to waste on inedible food, and we don't deserve to suffer physically because we trusted your establishment. read more

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I had a wrap and wings and it was great! Check out Matt's experience. https://www.tiktok.com/@yourfriendmattclt/video/7606146770824940813?is_from_webapp=1&sender_device=pc&web_id=7325159419808581162 read more

Best wings around. Highly recommend! We also usually get fries on the side - serves 4 people.

Delicious variety of hot wings but be sure to ask for extra ranch if that's your thing. The little cups they give you are very shallow. Hamburgers are delicious. read more

Placed an order for wings at this location, and they were delicious! They were ready in time, hot and fresh!

I've gone to this location many times but I was disappointed recently when I told them I want dry rub lemon pepper and got wet. When you spend $50 for 30 wings and fries there should be nothing to complain about. This is not the first time they didn't get my order correct either. I just drive to Harrisburg and eat at that location. This place is clean and the people who wait on me are mostly cheery but when I order something I want what I pay for. They also don't have fried pickles at this location but have them at Harrisburg. I'm halfway between both so I just go to Harrisburg as they have always gotten my order made the way I asked. read more

When this place first opened up and was Chex Grill and Wings, It was fantastic!! But clearly things have gone down hill since then, There have been many times were we just want to go and grab some really good Crisp, Big and Flavorful Wings to bring home. So we were out running some errands anyway and had to go to that plaza and decided to call ahead and order. She told us that she couldn't start the order till we arrived, which I found quite odd. Why not just get our payment info if you think we are going to Not show up for the order. We walk in and the place is dirty, they have this fake leather couch there you can sit on to wait for your order that looks like it got picked up off the side of the road. The fake leather is all torn off of the thing. I asked the girl who took our order over the phone that we were there, and she said she would let them know to start the order. I asked if the Wings were still being cooked Crispy and she said she can ask the cooks to put them in a little bit longer to make sure. Well they still ended up tasting like they came straight out of the freezer and into a fryer that should of been changed out a couple days prior. The prices here are pretty ridiculous too for what you get. We got an order of 20 Wings and a Box of Fries and Order of Fried Mushrooms with Blue Cheese and Ranch cups. Wait...... little half cups, And it came to around $60! I'm done giving this place my business and will def be looking elsewhere. read more

Great customer service and the food is well seasoned, fresh and well presented. Try the jerk chicken Philly

I love the crisp of the wings and how fresh they were when I got them. I had to pay extra for flats but I get it. Not a fan of the jerk and I figured I wouldn't. The jerk sauce was too sweet and more sweet than spicy. The hot wings were good and not super salty. I'll definitely try again. read more

City Grill & Wings - 5 jerk wings 5 hot wings - Chicken Wings Near Me - Concord, North Carolina

Wings were good. Buffalo and honey BBQ, warm, tasty sauce. But these fries? UGH. Limp fries are no good. No one likes limp fries. They should be crispy and crunch. Also no ketchup even though I added "KETCHUP PLEASE" in all caps so they would see it. Probably don't order from here again, because the fries were that bad and it was $7.59 for a box of soggy fries. Should have believed the other reviews about the fries! read more

Yesterday I had a double angus burger, I purposely saved some of my burger for later but when I tell you the perfect bite on a burger. I had lettuce , tomato , red onions and Mayo. Oh and 6 honey bbq which were great as well and still have food. Try them out. read more

Great service, wings are fresh and cooked to order. Best in Charlotte read more

When I tell you this chicken is by far the WORST please believe me It is pre-cooked and they simply poured cold sauce over the soggy unseasoned wings. I knew something was wrong when I walked in and couldn't smell food. Can't vouch for anything else but the wings are a "NO"!!! read more

City Grill & Wings - Honey Gold Chicken Wings with 1 Flavor and 1 Dipping Sauce. - Chicken Wings Near Me - Concord, North Carolina

Two stars is being nice. Got 15 garlic parm wings with fries for my bf and I got 10 garlic parm and Cajun ranch wings with fries. Tasty going down. Now I have a stomach bug. We didn't eat all the food and I thought it was something else. Ate it the next day...it's definitely the wings. Just beware that you'll get food poisoning with a side of the flu. read more

Just ticked me off... Walked in at 8:30pm to place an order....girl at the register said "They're shutting down the grill now, I'm sorry." But the guy on the grill was actually cooking something. I drove here to spend money and got told no with 30 minutes left in their day. Basically....don't come back. Got it. read more

The food was wings was pretty good and service was nice the girl was nice , but the are a bit pricey but like i said i guess you pay for the quality of food . read more

City Grill & Wings - 10 Piece Wings with 2 Flavor and 1 Dipping Sauce - Chicken Wings Near Me - Concord, North Carolina

This place has great service and great food. I love hot wings and they have a lot of flavors to choose from so I couldn't make up my mind. The cashier asked what I had a taste for and I said "honey lemon pepper". It wasn't a flavor they offered but gheybwhipped it up for me and it was amazing. read more

My daughter and I went there recently and she had a wrap, I ordered the chicken tenders which were like something that was frozen and I suspected microwaved to head. Fries were way too salty. Tables were dirty and my daughter had to go make the door ring to get someone to come to the counter for something we needed. I'll never go back to that dirty place again. read more

I found the best Philly cheesesteak in Concord! We passed by this place a couple times and finally stopped in. The place is spotless and laid out nicely. We were greeted immediately when we walked in. My husband takes forever to order but the cashier was super patient. We decided on the Philly cheesesteak, fries, wings, and the jerk chicken sandwich. Everything was great and the owner was a super nice guy who continued to check on us. We will definitely be back! read more

First of all let me just say, thank goodness we finally have real wings and real philly cheesesteaks in Concord! I drove past this place on accident and looked in but it seemed empty so we left. Not even ten minutes later I see 2 reviews on Facebook raving about how good the wings are. The two people raving are picky picky eaters so I knew it had to at least be decent. Man am I glad we decided to go back. The menu items are your basic wings joint choices burgers, subs, salads, and plenty of wing sauces to choose from. When we walked in we were greeted with a smile and friendly conversation he was really patient with us probably because it was our first time. But still great customer service. You are allowed to taste one sauce before you buy anything and they give you a full wing dressed in your chosen sauce. Crazy! The wings are fried hard with you having to ask and the sauce was to die for. I had the spicy honey gold and my wife had the jerk chicken for our samples. Both sauces were flavorful and not too overpowering and you could still hear the crunch of the chicken. I settled on the honey gold minus the spice and my wife got honey teriyaki. You get to pick bone in or boneless. We also both got philly's. One steak and one chicken fajita. They were gigantic and tasted amazing. I suggest maybe splitting it with someone or wearing stretchy pants. When he says the lemonade is good he means it, and it's free refills. The bathrooms were clean and stocked. We will definitely be back soon! Stop in you won't be disappointed! read more

City Grill & Wings - Menu front - Chicken Wings Near Me - Concord, North Carolina

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Just got done with Chex, I have to say it was really really good. We really enjoyed the meal and the amount of food was large. We like to have wings every so offer and this did the trick. Try the parm/ cheese garlic, very tasty. Give it a try,worth it. Update: Still AWESOME!!!!! read more

Asked for no onions or peppers on salad and they loaded them with both leaving my $15 salad useless (I hate both!!) $10 chicken sandwich is dry, fries cooked too hard and cold. Will not order from here again. read more

Trying to find somewhere new for lunch since I forgot my lunch, but this IS NOT the place. It was simple delivery. Not a big order... fries, tenders and fried pickles. Only right in order was pickles. The fries were under cook and soggy and they sent not ketchup which I requested. The tenders... a hot mess! Drowned in sauce which I asked for on side. They didn't send any utensils and they were too messy to eat at work. Never again. read more

City Grill & Wings - Drowned chicken tenders... I had asked for sauce on side. - Chicken Wings Near Me - Concord, North Carolina

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My daughter and I started to go to one of our usual boring places to eat but then decided to check out something new with good reviews that was in the area before going home so we found this place on the way. I'm so glad we stopped here. The food was delicious. Not only was the food delicious the place has a perfect sanitation score an A-100!!! I had to give them their props! The place was so quiet, nice and clean. The man taking our order was very nice. I ordered the chicken philly sub that was sooooo delicious My daughter got a cheeseburger which she stated was good as well. We were the only customers in the place at the time. I was wondering why the place wasn't busy with customers. My thought after eating the food this place should be packed! I would definitely recommend this place. I'm one who knows good food when I taste it, I love to eat and I'm very critical of someone's cooking. People say I need to be a food critic I can even be critical of my own cooking. I will definitely be back to try other food items...if the chicken philly was delicious I'm curious and looking forward to trying other food items on the menu. See you soon Chex Grill & Wings! read more

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I asked for extra crispy French fries without salt. The received fries were half cooked and had seasoning. The mozzarella sticks were cold, barely defrosted. This used to be a go-to for later night grub during the pandemic. No more. read more

The man I assumed as the manager was very attentive in helping my group pick wing flavors. He even offered samples of each sauce for us to try. Once the order came out the portions were very well balanced. The wings were very big compared to big restaurants. They were very crispy even with the sauce. If you're looking for wings that will actually taste amazing. You have to come here! Definitely going to go back when I'm in that area. read more

City Grill & Wings - 30 count Family style combo - Chicken Wings Near Me - Concord, North Carolina

I Love this place! My wings are always COOKED TO PERFECTION! I would recommend this restaurant for everyone!!

One of our favorite spot! Love their Strawberry Hot Wings!!!! Great customer services! If you love chicken, this is the spot for wings! Over 35 different flavors!!!! Super delicious! read more

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GREAT service. KIND people. GREAT wings. Delicious. Order the Garlic Parm And strawberry read more

City Grill & Wings - Garlic Parmesan, Buffalo, Strawberry Hot - Chicken Wings Near Me - Concord, North Carolina

Lemon pepper and jerk wings. Both was gross. Threw it away didint even give to my dogs because they would have diarrhea. Fries wayyyyyy to salty. Hubby got cheesesteak it was good. Would I be back nope nope.nope. also they dont enforce covering your mouth and its the LAW read more

Over rated, the wings and fries are not fresh...you can tell, they pre fry and let them sit for who knows how long...never again ewww

Best wings in the whole area!!!! Crispy, tender and full of flavor! Give them a try and you will fall in love!

Tha Hawaiian Blaze wings are delicious! Everything that I love about wings is in this flavor. Very tasty.

I ordered delivery last night from Chex Wings and I was not disappointed. Along with 10 wings with 2 flavors, I ordered a small salad. I ordered medium buffalo style and sweet and sour cause I wasn't sure what the other flavors might be and wanted to taste off what I knew. The wings were a nice size and very tasty. Also, I was very delighted by the side salad. The lettuce was not huge chunks and had tomato and onion and the dressing was homemade. THAT was a bit hit with me cause I ordered ranch and I can't stand bottled ranch and so was happy that this was "real". I look forward to ordering more from here and trying some of the other flavors. read more

Unfortunately the last 2 times we ordered delivery from here the order was wrong. First time was bone-in wings instead of boneless and the wrong sauce. Second time was bone-in wings instead of boneless, the wrong sandwich, and undercooked fries with no seasoning. Worst part of all is that Uber Eats refused to refund us for the incorrect order. read more

Just tried this place for the first time! Really clean place with a polite staff. Food was hot and fresh. Philly cheese steak is great!! Impressed, will be back read more

If I could give them 3 and a half stars I would Food was delicious burger was fresh and juicy the sub was good too but my only complaint was that the fries were straight trash soggy and no seasoning but besides that it was pretty great read more

This place has the best Philly cheesesteak and wings! So glad we found them. Great service and great food!

This place is the bomb.com. These guys love their customers and it shows. 100% sanitation score, which you hardly ever see, great food, AND reasonable prices. So glad they chose to bring their business to Concord, because me and the hubs LOVE patronizing here. Thank you fellas for great food and good vibes. read more