Three months later and Simply Moving has refused to fairly compensate my partner and I for the…read morethousands of dollars worth of furniture and irreplaceable artwork they willfully destroyed. They won't offer even so much as a refund for the empty boxes they fraudulently charged us for, or for the services we didn't receive. It will be many more months before we get a court date for small claims court, and there's no guarantee we'll ever be reimbursed for all of our ruined things. The complete lack of customer care is offensive after paying so much for moving and packing services. There's just no need to be so careless as a business, but apparently it's worth their time to argue for months and years instead of paying for their mistakes. This continues to take up time and space in my life - avoid this for yourself. Avoid Simply Moving.

Two stars are for the friendliness of the movers, but they should get 0 stars for how they treated…read moreour furniture. We had just moved in a year ago and spent an obscene amount of money furnishing our place with high quality furniture, only to move out this year and have many pieces absolutely ruined by the carelessness of this company. Our couch is ripped in several places and dirty beyond comprehension. A large mirror was not even wrapped during the move and there is a huge streak of white paint down the side from being banged against a wall. The kitchen island is scratched and damaged in multiple corners. Listen, moving into a walk up in NYC with heavy furniture in extreme heat is super challenging. I'm not arguing that. But movers have one job - to safely transport your stuff from one location to another - and they failed to do this not with just one piece of furniture, but many. Additionally, when I complained to the company, they offered me a paltry $200 for the damages. I'd be laughing if I wasn't so irate, because our furniture is worth thousands of dollars and is essentially new. Unless you don't care about maintaining the quality of your things, book with someone else. It's not worth it.

Contacted Mike and Dimitri for a quote to move our office from a WeWork to our own private space…read more They turned it around within hours and were able to go back and forth with me as I changed my date 3 different times! (Sorry!!) Everything went exceptional. I had a team of three: Jose G, Justin M, and Mike C and they literally went above and beyond what any mover has done before for me. I didn't lift a finger. In fact, when I tried to lift one, they stopped me and asked me ::in jest:: not to do their jobs :) Would highly recommend them for a corporate move.

I hired movers through this company by way of Moving Staffers, as recommended by ABF U-Pack to load…read moremy items for my move from NYC to Denver. Things were seemingly fine until the day of my move. 1. The two individuals sent to load my things into the ABF truck were 30 minutes late - and repeatedly tried to blame it on the staff of the building that I lived in. 2. At one point, they specifically told me that they would be finished in no later than one hour, and then proceeded to take an additional TWO AND ONE HALF hours to finish loading my truck. (Mind you, I moved out of a 790 sq. ft. 1-bedroom apartment - in an elevatory building.) 3. It is clear, but unverifiable, that many unnecessary breaks were taken during this move in order to get paid for additional hours. I am only one person and could not be everywhere at the same time. 4. One of them men was on the phone to a significant other multiple times during the move as well. 5. They also came unprepared - only having dollies, but nothing else. You are a RELOCATION company - doesn't it make sense to send your employees to a job prepared with items that perhaps the customer may not realize is necessary? Moving on to the loading of my items.... 1. The truck was loaded so poorly that when it arrived at my new location, the movers that opened the trucked were disgusted at what they saw. 2. All of the heavy items in the load were placed on top of lighter items, crushing all the boxes on the bottom, causing damage. 3. I also reminded the movers MULTIPLE times that my Tempur-pedic mattress was REQUIRED to lay flat in the truck to prevent damage - not only did they not pack the truck properly to accommodate this, they had to unpack/repack some of the truck because there was nowhere to put the mattress. After receiving help from the driver of the truck, they had to place the mattress on beams above all of my other things (which was ideal to begin with), however, the two people that were sent could barely lift the 153lb. mattress over their heads in order to place it up there - subsequently damaging my mattress and getting it quite dirty. 4. Many items were damaged due to neglect in loading - and when I communicated with this company, they informed me that basically, once the truck is loaded and leaves, they are no longer responsible - which also relays to me that they could care less if they damage their customer's items, and that their employees have no reason to respect the customer's items because they have found a way to skate responsibility. 5. The negligence in loading my items into the truck laid the groundwork for further damage of my belongings during transit. Furniture items placed standing on their end became damaged due to movement in transit; boxes were punctured; one of my televisions loaded upside-down (when the box is CLEARLY marked with arrows); wooden items scraped, crushed, broken; leather items damaged; even the cat tree looks intentionally damaged as one part was ripped completely off. The company that unloaded my items stated that it looked as though the individuals that loaded my truck were trying to damage my things - there are footprints and scuff marks on my safe, like it was thrown around on purpose. Using this company was an utter nightmare. Moving is stressful enough - moving cross-country is even worse - moving cross-country when you are a single, female, disabled veteran comes with it's own set of complications. I truly feel taken advantage of, and disrespected. I would never use this company, or recommend them to anyone that I may know. I can't even afford to replace the damaged items, or have them repaired. Thank you for reading.

Trusted with all my belongings to store for a month and then move to a new house. We'll half of my…read morestuff went missing in the warehouse. Eventually when they located it delivered what they found, there was still stuff missing, which included memorabilia that I can never get back. I did however get someone else's throw rug, maybe they have my childhood photos? what they did move many items were broken. And to top it off they damaged the floors in my new house. The quote they give may seem nice, but don't worry it will double once they get everything in the truck and they "finalize" your bill.

I received a phone call from the person I initially worked with, he said he would call me back…read moreafter the initial call. I never heard back from Gotham/Northeastern Movers. During the call he tried to say my son damaged his own crib and that they have ZERO accountability and responsibility for any of the things you see below, quoting the contract that was signed. He definitely tried to excuse the behavior and performance of the team that conducted my move vs apologizing for the lack of care for my property, and the added inconvenience. I was supposed to receive a call back in a day or 2 after the initial call, it's now been over 2 weeks. Not sure how this is working with your customer or taking accountability when your people continue to quote how much you value a great customer experience, and customer satisfaction. You have general great reviews, wish my experience would have been the same.

Do be SCAMMED 1…read more They will low ball the estimate. 2. Unprofessional movers who call you to try to have you add more movers after the quote. 3. Drag the work out for longer hours so they can over charge you. 4. Hold your items ransom trying to extort more money from you. 5. Bully you into adding extra time double what was quoted on the phone with Sam.

I have moved a few times across state lines and have used moving companies each time. I have always…read morehad small issues here and there, but never did I feel like the companies I used were ripping me off...well with SEKA I definitely felt cheated and misinformed. The move itself went OK, but the sales person I spoke with initially definitely gave me a very low estimate. He knew I was shopping around with other moving companies, and my guess is he low-balled the qoute to get my business-and unfortunately he did! All the other companies I talked with gave me similar prices, but Alex's qoute from SEKA was so much lower than all the other companies, that should have been a red flag for me. The sales person never asked for pictures of my apartment, nor did he say facetime could be an option. He estimated that I would need 7 medium boxes to pack up my one-bedroom apartment. The movers ended up using a total of 22 boxes! How uniformed can you be as a salesperson to give such a terrible estimate. I ended up having to pay a very high price for the 15 extra boxes and packing service that Alex underestimated. I tried to talk to a manager later, Chris, who basically said that during one of the conversation I was told that the price of any boxes and services needed outside of the qoute COULD be at a higher rate. And that he would be more than happy to pull a recording of this. When I asked him why don't the sales persons offer the option of facetime to costumers, his response was that customers would have to ask for that option, and that it's never offered up by SEKA moving sales reps. Save your money and time and go with one of the more popular and reputable companies.

Would I recommend Right Tough Movers to a friend? Yes…read more Miles and Jada were helpful and clear with the quote, booking, and satisfying the building requirements for move in (the building was more demanding than any I have seen). They worked with me to find a time on very tight time frame and on a very busy moving day. Getting this completed with a reasonable quote was unexpected in a good way. The moving crew was punctual and finished the job under the time estimate. I was happy. Two things that will make your move easier: -Clarify payment method before your moving day. For my move they wanted cash paid to the moving crew the day of the move. Have the cash ready to reduce stress. -If you quote a move for just boxes, have all small items in medium to large boxes that can roll on dollys.

It was a total nightmare. The short summary is they massively over charged, demanded payment…read morebefore unloading the truck- In cash without warning, they kept up charging for things that didn't need wrapping (a cat scratcher made of cardboard- $100). The things we paid to have wrapped that were important were broken by the movers. This was a really terrible and stressful experience. They seemed to have no idea how to move anything, flat screen TV's left balanced against walls on their screens. Mirrors shattered, my couch had a foot sized hole in the bottom of it, a framed picture printed on gallery aluminum was dented and scratched beyond repair. We lost glasses and bowls that were individually wrapped and in divided cardboard boxes with "fragile glass" written on the side. Wine that was marked as wine was balanced 3 boxes high on furniture legs (we managed to save them and put them in a car instead). The worst part was despite these 4 guys being paid by the hour they just kept complaining the whole time. Four big dudes show up and one is super aggressive from the start about the job being too big for them. My 115lb wife could carry every one of those boxes. It was a 4 story 1 bedroom walk up. We had every single item packed in boxes and no oversized furniture. They kept telling us it was a 9 hour job (We were quoted 4.5 hours) and before they would unload the truck they insisted I give them $1800, the original quote was for $750. They ended up finishing after just 5 hours and refused to give any of the money back. The management company would not take our calls on the day and would not return them after. If you want to have guys standing over you and your wife intimidating you, extorting you and breaking your stuff then this is the company for you. They were wiping their sweat with paper towels and toilet paper and dropping it on the floor for us to pick up after. They managed to take multiple breaks to have a shit. Every time we turned around they were sitting down or talking on their phones. They damaged our walls and our stuff. To top it all off when we were quoted the guys at Right Touch kept saying we would have nothing to worry about, they would disassemble and reassemble everything. These guys literally dumped everything in a pile on the floor in the lounge room and left, we had to beg them to carry the mattress up the stairs because I couldn't do that alone. We found some boxes left in the lobby of the new apartment after they left. We were being really nice to them because it was a move on a hot day with stairs, we bought them some water and Gatorade from the bodega and encouraged them to take breaks if they needed but that turned into a break every single time they moved something, even a box of pillows (I'm not kidding). Everything about this was terrible and the management literally wouldn't call us back to offer any explanation and to top it all off they showed up late and at the wrong address. At the end before they walked out they stood over us and made us sign a release saying nothing was broken and insisted that nothing was. As soon as they were out the door we started to find things scratched, smashed and damaged. Comparing this to the last move we did with the same stuff into the same apartment this was night and day. Double the price, so much damage and the attitude was terrible. I took pictures and shared them by email with management and they simply wont respond. We tried to call them during the move but instead they called the movers and told them we were complaining about them which just made it worse. Toni talks and talks when you are getting the quote, he'll tell you all sorts of stories about his dialysis and long term marriage and about what a great company this is but then will lie, not listen and refuse to talk to you. We were happy to pay and happy with the quote by the hour but I simply don't have any clup how this cost $1800 for just over 5 hours work with all those breaks and all that time spent arguing with us about how long it would take. I really can't say anything nice about this company or these movers. See the pictures attached.