My wife and I have been coming to City Nails for at least 3 years, on this visit during Covid-19, appointments are required. There is plastic shielding between you and the staff at all stations. The staff are all very attentive and work with attention to detail, case in point, during my pedi, I have a scar on the top of my right great toe that has a calus, the gentleman noted that and worked on it. Helen always greets us very warmly and it's great to see her each visit. As all reviews for a service such as this, it can be very subjective as to the team member you may have, your past experiences etc but I feel the City Nails team do a great job and I would recommend giving them a try. Cheers read more

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Got the ultimate heel therapy thats supposed to last for 45 mins but my pedicure was literally done within 8 mins. I got a pedicure and gel manicure done in less then 1 hr. Had i know I would have said something. read more

They accepted my appointment but upon calling was refused. The price was good no notes saying only for women.

I had my nails done last night and I was very unhappy with how they turned out. I called today and they invited me back in. My nails were fixed and are beautiful! Thank you so much for making it right!! read more

City Nail - Acrylic French manicure with gel polish. - Nail Salons Near Me - Albany, New York

City Nails is my favorite nail salon in Albany. Everyone who works here is super detail oriented and I have always loved my pedicures. 10/10 would recommend. read more

Nails and pedicure were wonderful! Employees are nice and patient, and service is timely.

I had the best experience last time I went! I've been going to City Nails for years now. But I've also tried many other salons. I got a gift certificate for another salon & did new tips plus ANC. After 3 hrs in the salon, my nails were badly shaped, badly filed, warped & the color peeled on the second day. I was literally desperate to find someone to fix them only a day before my birthday celebration. City Nails took me in & did the best job EVER on my nails. I was there for only about an hour. He did exactly as the inspo photo that I showed. They are beautiful, neat, clean & I got so many compliments! read more

City Nail - Nail Salons Near Me - Albany, New York

Timely, never have to wait when I have a scheduled appointment. Tina is amazing. She's always done an awesome job making my nails look great! read more

If you check in there is a 30% off. They did not want to honor the coupon which is terrible customer service. Also my gel nail has already chipped 2 days later. read more

City Nail - Nail Salons Near Me - Albany, New York

I stopped in from out of town and they treated me like a regular. Great service, quality products.

Annie had done my nail with meticulous care and very responsible for it, she's really nice and she's very approachable. read more

City Nail - ANC nail - Nail Salons Near Me - Albany, New York

Highly recommend! I've been going here for almost a year now and each time I make an appointment with Annie she doesn't disappoint. I give her an idea of the color I'm looking for and she always finds the perfect one. I definitely recommend making an appointment during the busy hours (after the work day) because it can get backed up but the quality and attention to detail makes up for the little wait you may run into! read more

City Nail - Nail Salons Near Me - Albany, New York

I've been going here for a while now, and it is by far my favorite place. Everyone who works here is so nice. The salon is clean and you rarely have to wait with an appointment. Also, if you get a manicure that requires a removal like dip powder, they use these machines that you soak your nails in for about 5-10 minutes and they come off effortlessly! So much better that grinding them off or flicking them off with a credit card. The prices are fair and they are totally truthful about how much things cost before they do it. My nails always look nice when I leave. I've gotten many different shapes and designs here and I always love how they turn out. read more

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city nail is my favorite! The owner Helen is very nice and I've never had a bad experience! I only get pedicures and I have had several different nail techs and I enjoy them all! Sadly I have had to stop going to City Nail. I got a pedicure from an employee who was sooo disgruntled and made me feel like an inconvenience. He was loudly sighing and rolling his eyes and would slam his hand down on the foot rest as he completed my pedicure. I wanted to leave because of his hostility. I've been getting pedicures for probably 15 years and I have always squirmed a little during the process-I'm extremely sensitive and pretty ticklish. This has never been a problem with any other pedicure but for the man doing my pedicure at City Nail it was the end of the world. I'll never return to City Nail which is sad because it used to be my favorite place read more

Wonderful customer service and great nails. Got a little busy during my appointment and was kind enough to discounted my service unprompted. read more

City Nail - Acrylic Nails - Nail Salons Near Me - Albany, New York

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I used to come in here years ago, but then I moved out of NYS. I have fond memories of coming here and one of my good friends in the 518 still loves coming for pedis. I noticed a lot of negative reviews on here for this place, not sure why, I always had positive experiences. I stopped in while in town for the $35 Hot Stone Spa Pedicure. It was very relaxing and pleasant. I'd say my pedicure took about 45 minutes. The lady that took care of me was pleasant enough. The spa seems to be very clean and hygienic. There is an ample amount of parking in the lot, if you come on a weekend you may need to park closer to Home Depot though. I waited to write this review because I wanted to see how my nails would hold up. I'm happy to say that 21 days later, my toe nails still look great and have very minimal chipping. read more

In town visiting for some school stuff and needed to do something to de-stress. Great, relaxing pedicure.

I've been coming here once a month for the past year and yesterday was the last day I will step foot in there again. The staff is unfriendly and ungrateful. I would only get manicures (which is $15) and give 15-20% tip based on how the experience is. Lately its been anything but pleasant. When I went in yesterday, instead of thanking me for my loyalty and business, the girl who did my nails kept sighing heavily (as though I was bothering her) and when it came time to pay, she grabbed the tip right out of my hands and shoved it in her drawer. The place was fairly quiet when it came time to leave, and no one bothered to even look up from their phones to say "thank you" or " goodbye". Basically, customer service is horrendous. Never going back there ever again. read more

I moved to Albany and was worried I wouldn't find a great nail salon but I worry no more! This salon is so cute and clean! Charlie was amazing and gave me the exact nails I wanted, I highly recommend!! read more

City Nail - Wedding ANC set that I LOVE - Nail Salons Near Me - Albany, New York

I came from New Jersey to visit family and was recommended to come here to get my acrylics taken off. The woman who took my nails off drilled too deep into my nails that there was blood underneath them. I told her it hurt so bad I could not put nails in the acetone. The next time I woke up and my fingers were all swollen and could not even touch my fingernails. I went back and they said it happens to everyone and that I need a break from acrylics, however this was only the second time getting them done and I've never had this experience. It has been a week and my nails haven't healed and one of them is cracked and hurts to touch. read more

City Nail - Nail Salons Near Me - Albany, New York

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Ugh. Awful. The girl doing my nails was so not interested in doing my nails. She was looking around everywhere except my nails. My polish came out horrible. I have a snag on my left pointer finger. It has caught on my scarf several times. I can't wait to get home to file them and repaint. Do not go. Awful. Oh. And a hand massage??? Nope. Nothing. I really paid for a manicure but only got a crappy polish change. That I now need to change again. ASAP. read more

I gave this place 3 chances over the course of time And each time was a disappointment. This last time (June 2023) was huge rip off! The lady literally trimmed my toes and hardly got any dead skin or worked on plucking back my cuticles or anything that goes along with a pedicure. She just painted my toes quickly, she could not of cared less , I was in the seat probably 15 min from start to finish! With all the nice service areas or mail care in the area I highly recommend people avoid city mail and look elsewhere. For example sun nail on loudon road is absolutely fabulous. I never write revides but in this case I was very frustrated With the service compares to the pricing . read more

I got a pedi and my first anc mani ever. We'll start with the mani. I was not prepared for how my cuticles would be ground down and once ripped away, doused in stinging chemicals. And then the color was applied and jimmy went in with an additional round of grinding and dousing. Never has an attempted spa day been so torturous...he is not even remotely trying to be gentle. My thumb looks super lumpy, and I'm not into how puffy the general appearance is. If you look at these puppies from the side it's as though my nails look chubby. (The one area I thought was safe!) I was also considering getting these tips people have pictured since my nails are tiny, but the girl talked me out of it, and I regret it cause they appear even squattier with the puffy polish application. My pedicure is one of (if not THE) least attractive I've ever had. The girl doing it was training and she did everything up until the actual nail color and the shaping (or lack thereof) and choppy base coat she did is what's causing them to look bad. The girl supervising (jenny) came in to paint on the polish while my girl watched and learned. I totally get that she's learning and she was sweet and I am more than happy to be trained on, but jenny should have pointed out what went wrong and helped her fix it instead of just ignoring it. I didn't see how truly bad it looked until I got home and now I'm really sad I spent $30 on this! I want to take it off and do it better myself. (And it's saying a lot that I could do it better because I am not good.) I will probably still try going back and making an appt with a specific person from the good reviews because they've obviously done a great job with the other nails pictured, but I'm sad about how much money I threw away today. The 2nd star is only there because they were nice and they put in a decent effort, but they do need to set their own standards higher and fix things more readily when they see that they are not well done the first time. read more

City Nail - Post Dremel attack of the cuticle :( - Nail Salons Near Me - Albany, New York

I had a horrible experience at this salon. I travel for business and depend on Yelp when looking for a local nail salon. The reviews were good for this place, so I went. Having been in a lot of salons in different cities, this one immediately seemed like a factory cranking people through. And it wasn't very clean at the individual stations. I should have left, but my gel polish was three weeks old and growing out too much. So against my instincts, I stayed. A man named Jimmy was the first person working on my nails, and he was rough. While clipping the cuticle on my right index finger he cut me. I flinched and it bled a little, but he didn't say a word to me. No I'm sorry, nothing. I would have stopped the service and left - but by then he was soaking my old manicure on my left hand with acetone and I felt stuck. As he started on my left hand, a walk in arrived asking for a pedicure, so the desk person said I would have to move to a different station and have someone new finish me so Jimmy could go do a pedicure. So, he grabbed my purse and we moved me to a man named Charlie's station. He was much more gentle, but sloppy. He cut all the nails on my left hand differently then the ones on my right done by Jimmy. By now, I'm just done. I pointed this out to him very politely, and he tried to even them up, but honestly, he just wasn't very good at his job. I asked him if he had any alcohol to put on my cut cuticle, and he put something on it I couldn't identify in a little blue bottle. Frankly, I couldn't wait to get out of there. My nails are EASY. They're natural and strong and I do barely there polish - nothing fancy at all. Yet they screwed it up. My nails are uneven, my finger with the cut cuticle hurts, there is residual polish on my fingers, and one nail has no sheen on it. That for $40. Beware! read more

City Nail - Cut cuticle on index finger. Polish below nail on ring finger, and this hand doesn't match the left one. - Nail Salons Near Me - Albany, New York

I went to city nail on September 3rd to take off my acrylics and to get get a gel manicure. The ladies/gents there did an amazing job with my nails. The lady that did my gel manicure was so careful with my nails, she made sure my whole nail was covered and no excess gel went on my skin. I really appreciated how beautiful it turned out. The picture that I attached to this post is one and a half week old but you can still see how beautiful the job still is. Additionally, the acrylics that I had on before was a pain to get off because I had a lot of bling on it, but the workers were patient and they made sure to not scrape my real nail by accident. I only have one small complaint, when taking off my acrylics, I was able to tell they were annoyed while taking off my acrylics. This made me feel like a bother and not a welcomed customer. This is fine though because later on while they were doing my gel manicure, I had a really good conversation with one of the ladies and it made me feel welcome. I do recommend this place to anyone wanting a manicure. The ladies are nice, the atmosphere is nice and you barely smell the toxic fumes of the acrylics. I am sure to come again. read more

City Nail - Nail Salons Near Me - Albany, New York

I've come here for years but lately the services have decreased in quality. About two months ago I got a manicure there and the guy messed up 2 of my nails and only fixed it when I pointed it out. Then today I went for a wax and the woman spoke no English. I kept telling her to take the excess off but that I like it thick. She instead made my eyebrows thin. As I started to realize that she was over plucking, I kept asking for a mirror and she didn't understand what I was saying. Then when she grabbed another person who told her what was a mirror, I saw the mess and left the room. The owner could tell I was not happy and gave me a gift certificate for $10 off $25 service but I'm never coming back. How can you send someone that speaks no English do a wax? You should never assume that the customer wants a thin eyebrow. They need to understand exactly what you want done and how you want it to look. Never again. I don't recommend it. read more

*PSA: DO NOT WEAR ANY RINGS WHEN YOU ENTER THIS NAIL SALON, TAKE THEM OFF BEFORE ENTERING!* Never going back to this place again. Very sad I had been going there for 4 years. Workers are unprofessional, disrespectful and rude. They are always yelling in another language across the room while doing my nails and never paying attention to their client. Always half-assing my nails and then expecting big tips for a poorly done job. This past February I had a horrible experienced here. The lady did my ANC wrong on my nails after telling her multiple times it wasn't right. She ignored me and told me I was wrong, and did not want to fix them unless I would pay her extra for THEIR MISTAKE. Pulled on my skin that had no issues and made my cuticles bleed. The nails were not smoothed down on the inside and were very sharp. Also, did not smooth out the top of my nails so they were lifted and rushed when I went around 4:00, they close at 8 and had plenty of time to complete my less than an hour nails. The owner Helen's mother, older woman about late 60s, 70s runs the front desk. When I went up to pay after my nails were done, the owner's mother was telling me I need to tip $20 on my poorly done $35 nails. Then she was very RUDE and told me that was how much a 20% tip costed on $35 & that I'm unable to do math. I said no she is wrong, that I had no more cash and she said "No money!? Then pull out your credit card then you have no excuse and more money to finish the tip. You are tipping." Sorry, you can't force someone to tip large amounts of money on a bad service that they refused to fix for me. Then, she told me I was wearing a lot of rings and an Apple Watch so she knew I was wealthy. First of all I am not from money, I had on 3 Pandora rings. They are inexpensive and costed less than $100 for all 3. I was very insulted and felt super uncomfortable in front of everyone there. I told them I am never coming back there again. My friends have encountered the same problem at this place and they all were there at different times/days. I will never recommend this CITY NAIL to anyone. There are way better nail places in the Albany area to give your business to. Found a new salon that gives me no issues and does a better job. DL Nail Bar. read more

Got my first ANC mani here yesterday, I am from out of town, and wanted to try the technique. They were very accommodating to what I wanted, though it was hard to get over the language barrier at certain times, I still walked out with a manicure that I am getting tons of compliments on, and that I am particularly fond of. Price was $43 which included a bit of a design (I chose 4 different colors of the ANC, red and black and their sparkly counterparts) Everything seemed clean, and I was taken immediately. (I had phoned ahead to make sure they could take me) There is a check in promotion on yelp for Mondays-Thursdays for 10% off any service, I would definitely try using that the next time. In summation, I am very pleased with the results, and if I am in town again, I would gladly go back to this establishment. read more

City Nail - ANC mani with black, red, ruby, and black diamond - Nail Salons Near Me - Albany, New York

The quality of their nail polish is poor. I got an acrylic gel set that cost me $50 and the next day my nail polish peeled off. I didn't do any strenuous activity all I did was wash my hands ONCE. I went back the next day to get the fixed and of course, the following day my nail polish peels, AGAIN. I would not recommend this place to get your nails done if you want them to last a while. WASTE OF MONEY. read more

Not only are the people at city nail professional they are pleasant as well. I was in for the first time today on a recommendation and it was accurate. Be nice to my new friends at city nail and they will be nice to you. Don't pull the dramatic white girl and flip out over every detail, believe me they got it. They loved my tattoos which is a plus because most people stare and ask awkward questions, but not at city nail. Come as you are and bring a friend. Thanks again. Mousy read more

City Nail - Just the tip darling. ;) - Nail Salons Near Me - Albany, New York

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City Nails had a coupon out so I took advantage of a discounted manicure and stopped in. The place was busy!! I got an ANC manicure and loved it. They did a great job and have an excellent color selection. I was in and out in less than an hour. I will be back! read more

Very dissatisfied with the nails, service was not that great I do not recommend. Been to many places but this is so far the worse, asked for a design on my nails and she did not want to do it told me it's out of style they all started talking Chinese complaining, also I paid for a 15 minute foot massage I got 3 minutes but they charged me 42 dollars for the pedicure what a joke place. Will never return I bring my money to places with good service and that know what service is all about. read more

Every time I make an appointment they are 30-40 minutes late. They have never been on time. I can understand 10-15 minutes but they are consistently late and it is frustrating for customers who drive here and show up on time and have other things to do. They need to be better at scheduling or calling clients if they run behind. Don't come here with an appointment and expect to be seen within 30 mins of your scheduled time. read more

Awesome nails, guy at front super friendly and so was everyone else. Nervous about going to a new place to get my nails done because acrylics are tricky but they did exactly what I wanted and weren't expensive at all. Definitely plan to come again. read more

This is the only place I feel is clean and makes an effort to be clean. They even use a liner in their foot baths. I always get a good pedicure here. Just a little more money, not much, but worth it. They even have a kuerig if ya want some coffee! read more

I searched for Non toxic / zoya brand during a business trip what a relief to find this place and so last min they got me in!

Clean, quick, your standard Asian run nail salon. There's nothing that makes this place stand out from the others, they're pretty much all the same to me. read more

Best nail place I've ever been. Too bad I was in Albany for the day. Beautiful salon. Very clean and tons of choice of nail colors. I was so pleased. read more

I've been coming here for about two years and I think I'm gonna call it quits. The whole vibe of this place is just oppressive and tense. Usually the quality of the service is decent enough that I can deal with an hour of awkward silence and passive aggressive looks from the staff but the last gel manicure I had was pretty bad. The polish was going on splotchy and when I requested a different polish, the manager came over and told me no because it would take too long. So she did about 3-4 layers. It's now two days later and the polish is already lifting. read more

They are awful, extremely rude and did not give me proper service because of my race. Would not recommend at all