So disappointing that Johnson City does not have a quality nail salon. This place was filthy, like obviously so, the wait was long, the gel polish was done half-heartedly and chipped the following day. Another customer had an issue with the gift card she was given for their salon and they wouldn't accept it. Keep driving!! read more

they always do a fantastic job, especially for the price. I've been in there a couple times, and each time I've left completely satisfied! Not to mention they're super friendly. will be back for sure! read more

City nails spa - cow print! - Waxing Near Me - Johnson City, Tennessee

This business has been sold and all the nail techs that were there are there no more. Some left willingly and others were fired. I will not go back due to how they treated their employees when they bought the business. read more

After moving from Maryland and not having any clue of where to get my nails done, I tried one place and it was awful. THEN I found this one!!! Let me just tell you, I'm always short on time and have ignored my nails because of it....but here I was in and out in 40 minutes thanks to Jenny! She did an absolutely amazing job and was super friendly. Don't waste your time or money going anywhere else! read more

We decided to go this morning for two pedicures. The staff was very rushed and even made a point to say that if we wanted a better pedicure we should have chose one of the more expensive options. It was pretty rude and honestly they did not do a very good job. For the price it's probably better to go to a different salon. There is nothing worse than having someone rush through an expensive serv read more

City nails spa - Update. Already chipped off an entire nail less than one week later - Waxing Near Me - Johnson City, Tennessee

Most painful acrylic set I have ever gotten. The pedicure was fine but when the man started on my nails he was extremely rude. He ended up cutting two of my fingers with a nail file then looked at me like I was stupid for flinching. Next came the design it was extremely simple. Just nude base with a green and white French tip. Instead of the nude base he put clear. I asked them to fix it and it started a ten minute argument ab how he was saying he did it right and me saying it needed a nude base. So I just got the one color and no design. STILL 100$$$$$ INSANE. will never be back that's for sure. read more

Absolutely perfect! As soon as I got there I got to pick a color and begin my pedicure, no waiting at all. Even though they got a little busy, I didn't feel rushed or like I wasn't important. They truly value their customers! Everybody was so friendly and professional and made this an enjoyable day! They all did their best to make sure I was comfortable; offering me drinks, etc. & the prices were the best I've ever seen! I've been to a few different ones in Johnson City, & this is by far my favorite! Such a clean and relaxing atmosphere. I will definitely be going back soon!!! read more

City nails spa - Waxing Near Me - Johnson City, Tennessee

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Not great. My nail tech cut my nails short without asking. I had been growing my nails out too. Her nail polish application was uneven and not smooth. After applying polish, she filed my nails again which took the polish off the very tip increasing the chance of chipping. She was really friendly however and I did appreciate that. My nails look fine from a distance but I will not be returning to this establishment. read more

City nails spa - Waxing Near Me - Johnson City, Tennessee

Was in town for a conference and wanted a little time to pamper myself with friends, so when we found this place we were very excited! Super reasonable prices and EXCELLENT service. Would definitely go again if I lived in town. They were very attentive and did great work. Would definitely recommend! (We got deluxe pedicures) read more

City nails spa - Waxing Near Me - Johnson City, Tennessee

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Had to find last minute nail tech for fill in.. Nice facility.. Lady that answered phone for appt was friendly.. However, my tech done a great job, but not very friendly.. Only thing he said was, "Go wash your hands".. Another thing I found displeasing.. Yanked/pulled on my fingers because of arthritis they aren't straight.. No pain, just uncomfortable.. He should've introduced himself, make me feel welcomed.. Other than that.. I'll keep them on speed dial when my regular girl isn't available read more

First time here and Henry did my pedicure. He was fantastic, from the amazing foot/leg massage to the meticulous polishing. The massage seemed longer than the usual massage given with pedis but you'll hear NO complaint from me! My legs feel so good with the increased circulation. The polish was carefully done with detail given to each nail. Oh, and did I mention the massage chairs? Best I've ever sat in. Hard to know which to enjoy most when they're both going on at the same time! Only improveme Definitely will come here again! And I'll ask for Henry! Four months later I now realize that this review was posted to the wrong nail salon. My sincere apologies. The review was intended for US Nails! read more

Even with appointment you might need to wait 30 min, pretty busy place They do great job read more

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Recently changed ownership for the worse. My polish was chipped and peeling in less than 4 days. They no longer use name brand polishes. Cleanliness is questionable from what I observed. Save your $$ for a better nail salon. read more

I went to get a pedicure today. The facility was very clean and the workers are very nice. Service was a little slow but the work was good. My nail tech was Tammy. She was sweet and we had a nice time chatting while she did my nails. I will plan to go back. Overall pleased! read more

After several disappointing visits to the salon I had frequented for 2 years, I took a chance on City Nails based on Yelp reviews. I must say the reviews were right on. I was pleasantly surprised at the friendliness, cleanliness, value and service. My first visit was great. I do plan to go back for other services. Second visit completely different. Had an appointment and still waited 30 minutes, poor service and left very disappointed. Worst pedicure ever. I could have done a better job myself. Lady may have just been having had a bad day. read more

I have been twice to this salon and found it took way too long for my nails to be done. The first time I had to cut my nails once I got home as each were a different length and the second time the girl I had kept answering the phone and waiting on others When I got home the polish chipped immediately! All and all they are OK but not a 5 star experience. I would rather OP nails only because they are much faster. read more

The lady who did my nails sped through it which resulted in air bubbles popping up when my nails were under the fan. My right to left hand had different nail shapes. One nail got smudged and messed up. The main lady's response to fix the other lady's mess up was to just put another coat of nail polish and top coat over it which did not help. Then when the owner guy came over to ask if everything was okay now, I just told him it would do. I took the polish off as soon as I got home. read more

Came here to get a quick shellac change while out of town. Was pleasantly surprised by the nice gentleman host on the phone and was not disappointed with their selection of gel mani colors when I arrived. Casey was amazing and so sweet. They even played the "Happy Birthday" song for two patrons who were celebrating their birthdays. Did I mention...there's complimentary wine, tea, coffee, soda, or water while you're getting them done? The nice host refilled my white wine. So nice. Will be back. There's a reason why they're the top rated in JC. read more

City nails spa - Love my gel mani. - Waxing Near Me - Johnson City, Tennessee

My first time there and I was not greeted when I walked in the door. I had an appointment. The person who I ended up having made eye contact but continued to empty the garbage cans. I had to wait until someone checked out to get helped on. My pedicure was mediocre and my feet were still rough afterwards. The person I had was nice and polite. I won't go back. read more

I was impressed at first, and I do not like to leave negative reviews, but my manicure did not turn out well. There are lumps in the polish, and there are places where she left nail polish on my skin and it bonded to my skin as I was sitting there. She did not offer to help me get the polish off, send me to wash my hands, or anything. My hands were very dry when she got done, and I asked for some lotion. She acted like she didn't want to give me any, but she gave a little. I spent a lot of money there today, and left with the impression that my business was unwanted. As I was signing my credit card receipt, and I left her $8, she walked away. I didn't know if I was supposed to stay until she came back or just leave. Finally, I headed for the door, and someone told me to have a good day. I'm not going back. My nails look ok, but you don't get your nails done only to look good. You also want to feel pampered and special. That did not happen today. This was supposed to be a treat. I can hardly look at my nails right now because of how upset I am over how my manicurist acted. read more

This is by far the best nail salon in Johnson city! I am very very picky when it come to who does my nails having lived here from Florida and going to the same person for 4 years I have been to a few salons in the area and left very unhappy. I found city nails on Yelp and decided to try them. I was assisted by Jenny and Danielle and both were extremely friendly and did a great job on my nails. When I didn't like the color I had picked out Jenny helped me find a new color that was more me. I will definitely be back! read more

City nails spa - Waxing Near Me - Johnson City, Tennessee

I went in for a manicure and was treated very badly by the owner and the woman who sits next to her, She cut four of my cuticles with the drill. I told her it hurt (they were bleeding) and she never apologized. She was very rough - I will never go there again. read more

We called and made an appt for 4 of us to get pedicures at 2:30. We were 10 minutes early, picked colors, and sat down to wait. At 2:40 we were still waiting when two people walked in a said they had an appt for 2:30. The owner went ahead and sat them in a pedicure chair and told us we would just have to wait until after them. When we made the appointment we were open on times. They chose 2:30 to accommodate us. We could've come in at any time. Instead we had to wait for nothing and now find a new place to get pedicures. read more

If I could give this a 0 star I could! This was awful. We made an appointment ended up wait an hour and still no one was helping us so we left read more

I had such a pleasant experience from Sam today! I have been unhappy with the salon I've been going to for the last 4 years, and this is just the new place I was looking for. read more

The City-Pedi with aloe is the most luxurious pedicure I've ever had in my entire life. This place is super clean and the technicians are very professional. I'm visiting from Pensacola, Fl and wish we had a pedicure like this available. read more

City nails spa - This is the aloe solution...aaahhh. - Waxing Near Me - Johnson City, Tennessee

Exquisite manicure. Chelsey provides a magnificent service with attention to detail. Atmosphere is fun, friendly, CLEAN, and welcoming. A definite Five Stars. More if I could. read more

I had a great experience at City Nails today. I have gone to several nail salons in Johnson City and have been let down. I noticed that City Nails had great reviews so I dropped in today without an appointment. They were busy, but got to me as quickly as they could. I got in and out in a reasonable amount of time, especially considering how may customers they had. It was a lovely atmosphere with very friendly technicians. I was offered something to drink which no other salon I've been to in JC has ever done. The price was amazing. I will be going here from now on. My nails turned out great. Very impressed all around. read more

City nails spa - Waxing Near Me - Johnson City, Tennessee

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Walked in this morning to grab a quick pedicure and was not disappointed! We were quickly seated and even offered a complimentary beverage. Gia did an amazing job on my French tips! Everyone was super friendly and professional! Very clean and fun atmosphere. Would definitely recommend and will continue to go to City Nails! read more

City nails spa - Walked in this morning to grab a quick pedicure and was not disappointed! Gia did an amazing job and everyone in there was super nice! - Waxing Near Me - Johnson City, Tennessee

Having visited this salon twice and leaving disappointed, I decided to give it one more shot before giving up. The reviews are great and they always do a wonderful pedicure for my daughter. Not so with me. Today I reserved two deluxe pedicures then watched as my daughter's nail tech did the usual nail care, scrub, lotion, massage, etc. while mine fiddled with my cuticles for ten minutes, applied a leg mask, then realized she was behind and skipped straight to polish! Not a drop of lotion and NO MASSAGE. Per the salon's menu, the deluxe pedicure is an upgrade from the regular spa pedicure with an additional scrub, mask, and longer massage. When I brought this to my nail tech's attention, she argued with me and alerted the entire salon to my complaint. Ultimately she took $5 off my pedicure, but that was little consolation when the massage is what I was most looking forward to. This is my third and final bad experience at this salon. I'm only rating it two stars because the place is clean and my daughter's feet always look nice. If you visit this salon, make sure your nail tech knows what she's supposed to be doing so you don't get shortchanged three times like me. read more

Awesome spa day. I did not have an appointment and was seated immediately. The city spa aloe pedicure was so relaxing. The nail techs are so professional, meticulous and clean. After 3 years in the area I finally found a nail salon. read more

very good staff and service. nails look great! he even charged my phone for me when it was on low power. would definitely recommend. great experience! read more

Will never set foot in this place again. I have been met with increasingly rude reception from the manager. I walked in today and before I could say a word, I was told to leave. "Too many people. No" to be exact. No apology, no smile, no asking me to come back another time... You don't appreciate my business enough to be courteous to me, you won't be getting it again. read more

I was all about this place when I went in for the first time last week. Yesterday I had a mishap the resulted in me messing up my nails....totally my fault. I headed to city nails to get them fixed and knew that I would have to wait since it was a Saturday after all. I signed in and I waited....and I waited.....after nearly forty minutes nobody had spoken to say "hi" or "we will be right with you" or "sorry for the wait". Nothing. I didn't exist. Again, I understand busy and I would have been perfectly fine waiting for an hour....had I not been disrespected. I have never walked into a beauty Establishment and not at least been smiled at. As awesome as Kendra was last week, I'm going to have to find somewhere where the staff as a whole acknowledges that I am a living breathing human being. Who spends money. And tips. Oh well, I will not be spending money here again....a pity since I would have become quite a loyal customer of Kendra. She wasn't even there yesterday though, so It looks like I came out ahead anyways. Don't bother going unless you want to be avoided and get hurt feelings. read more

I have been here twice before. The girl I w t to wasn't there Saturday so I got one of the Chinese ladies. I wanted a mani pedi. She proceeded to work on my feet and legs. Then she was bragging how tiny she was but had very strong hands. She rubbed my legs so hard that she bruised them. She kept looking for a reaction from me. I wanted acrylic toe nails. Before they gave me what I wanted. She refused to do them the way I wanted. The last time they painted them at soaking chair, not her. She had me to go to the table stick my feet under the table and place them on a garbage can to paint them. She kept holding my toes with her nails. At one time I pulled back and shouted ouch. She proceeded to do my finger nails. When I came in I asked which lasted longer, they said shellac. I said ok. What ever she put on my nails isn't lasting. Went on Saturday and Sunday the nails were chipping. For $55.00 one would like to think they would last at least a week. NEVER GOING THERE AGAIN! read more

Just moved to the area & I had a great experience at City Nails. The owners were very nice and professional. They worked me in on a Friday night without any hassle. They have a selection of beverages and wine to enjoy while you get your nails done. The facility was very clean & I was impressed. Danielle did an amazing job on my nails & they are very reasonably priced too! read more

Will not be returning. I was scheduled for a 10 o'clock appointment and wasn't seen until 10:30. Staff was not friendly, and service provided was mediocre. A two-star rating is generous. read more

I'm done my acrylic nails it's looks horrible and uneven Chelsey done my nails I think she is owners this place when I called her and her husband talk wih me.he told me If I don't like it. it's my problems and told me don't come back. He was rude with me. I'm disappointed with this place and rude owners. I will be never go back there and wait too long. read more

I had my nails done here less than 2 weeks ago. I have been getting the dip nails for almost a year, consistently. I have been to MANY places (mainly because when I find someone I love, they leave) and I have never had such horrible service or nails. I had my dip nails done by Chelsea. She took 15 minutes to do my nails. Fifteen. That is all the time she gave me. She ripped the skin around my nails to the point where I was bleeding. Within two days of having my nails done, one chipped completely in half. I went back for it to be fixed and that one chipped nail took just as long for her to do all ten two days prior. A few days later, the tips started to chip on almost all my nails. Then one week after having them done my thumb nail cracked. I was not about to go and have her touch them again, so I just left it alone. Tonight, on that same thumb, my REAL nail came completely off. I am not one to ever complain. However, this was the worst service I have ever received. As expensive as it is to get this done, even if it isn't exactly what was wanted, I expected them to at least last two weeks. I am not hard on my nails at all, and even from the crappiest of places, they have always lasted 3-4 weeks. I realize it was just one person out of many at City Nails, but she should not be doing nails. And whoever owns the place really needs to look at what is going on there. Absolutely ridiculous. read more

Very nice environment! New owners have established a very professional and friendly atmosphere. Jia took plenty of time to get my mani just right. This is my new nail spa after trying many in JC! read more