1. City Tails

1. City Tails

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Brighton, MA

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City Tails

4.1 (101 reviews)
Open 7:00 am - 6:30 pm

Services - City Tails

Pet sitting

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Reviews With Photos

Only went once but love how they groomed my pup! Most place's dont bother trying to brush her and resort to shaving because she gets matted but they took the time with her and did amazing! Will definitely be going here now

Our pup Snowy after a cut with her cute Halloween bandanna courtesy of city tails
Z T.

These guys always do a great job with our 20lb mixed pup who has long and wiry hair. They also charge less than a lot of places in the city without sacrificing quality of care. They also always put a cute seasonal bandana! Keep in mind they are only cash and check.

Uneven lion cut
Elyse D.

I took my fluffy Himalayan cat here to be groomed a few months ago. About 10 minutes after dropping him off the groomer called me and said "you need to come back immediately, he's really fighting for his life!!" When I arrived back they had a muzzle on him and had him about half shaved. They told me they didn't think they'd be able to finish given his behavior. Luckily upon seeing me he calmed down and they were able to finish, but they didn't do a thorough job. The cut was very uneven, he looked horrible! While combing him the groomer noted that he had 1 flea on him and suggested I give him a flea treatment. I asked if it was possible that the flea came from the table or materials they were using. The groomer rudely told me "NO! WE DO NOT HAVE FLEAS." To be safe I have him a flea treatment and had no issues. Overall for the quality of the job, cleanliness of the place, and friendliness of the staff I give City Tails 3/5.

Mr. Giggles
Teru M.

I've been taking my pup to them for the past 4 years and definitely a loyal customer! They are the best! Even when I moved to the suburbs I kept taking my dog there. From grooming to doggie day care, hands up to them!!

3pm on a Saturday. Closed but lights were on and dog left alone in the back.

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15 years ago

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Page 3 of 3

Ask the Community - City Tails

Review Highlights - City Tails

Plus the staff takes them over to the dog park behind the Y now and then, so she's getting fresh air as well.

Mentioned in 8 reviews

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People searched for Pet Groomers 4,946 times last month within 15 miles of this business.

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Doggone-It - our pups look AWESOME and have never been so happy and relaxed after a grooming appointment before! 10/10 recommend!

Doggone-It

(65 reviews)

This business is a god send. We were watching my parents dog for the week and he was overdue for…read moregrooming as he had a very bad dog smell from his daily swimming at the park. The smell lingered in both my car and my apartment and I desperately needed a groomer last minute. I probably called around 30 different businesses and either just got voicemails or unprofessional/rude people over the phone when asking about cancellations. When I called Doggone-it they were polite and friendly and we happily ready to take us last minute for the next day. Inside the area is very well kept aside from the grooming area of course with all the fur but you could see the grooming area when you walked in and from the outside. You could easily see the up-to-date tools and equipment they used that also appeared well kept. When we got my parents dog back he smelled so much better and was clearly very happy to have been there. Additionally, they gave him a cute little bandanna as part of the grooming which I loved. Thank you again to the owners and workers of Doggone-it! I will definitely be recommending you to all of our friends and family.

We've been taking our labradoodle here for many years but the service has really gone down hill…read more Once he came home limping and limped for a week, we take him first thing asking him to be seen first as he's nervous and yet he can often be there for over 4 hours. Lately, they've cancelled serveral appointments and then it is impossible to get him a replacement appointment. My impression is that they are optimizing profit over the care and safety of the pets.

B.Y.O.D. Dog Wash

B.Y.O.D. Dog Wash

(111 reviews)

Great dog story to get your dog food , grooming and other things you need for your dog's care …read more The price is good for the quality of the product along with the quality of service for your dog . My dog loves the dog brand called Stella's from here so I must come here to get it lol ! But it's also a delightful experience to shop here they are very friendly, knowledgeable and helpful. Parking is in abundance all around .

I recently gave BYOD another chance after recalling rude staff in the past. They started off on the…read morewrong foot when I arrived at 10:07 for his 10:15 appointment and the employee said in front of me to the groomer " my dog isn't supposed to be here until 10:15" in a rude tone. I said I am sorry am I very early and she looked at her watch and said it's 10:07 - you'll need to wait a bit like I was there an hour early. I then asked how long until he will be ready and they said around 3-4 hours. I called to check on him after that time and they had no update on him. Then their phone lines were down so I went in and they let me know he was up next on the grooming table but didn't have an exact time. At 4 pm he was finally ready and they let me know they brought him out to go to the bathroom( plus for them but I'd hope so as he had been there awhile!) I got there as soon as I could and my dog looked upset. The groomer came out and said how she couldn't do my dog's face because he was biting and thrashing and I should look into anxiety meds for grooming. I have personally seen my dog groomed and been told by every groomer in the past that he is a joy to groom. He went to puppy training classes and is always a calm dog in these situations. I let them know it must be something they had done or triggered to make him react that way because I have never seen my dog bite, he's a very sweet boy. They also claimed he was in " bad shape" and shamed me for his hair yet he was given a bath and brushed by a professional a week before this groom. I went back in because I was so upset by this experience and the staff and they just continued to blame my dog. Regardless, for an upscale dog grooming establishment they should be able to accommodate dogs for this price. Horrible experience- I have not written a Yelp review in a long time but I needed to for this. $95 before tip for this and they didn't offer an apology or anything but just blamed my dog.

Brookline Grooming & Pet Supplies

Brookline Grooming & Pet Supplies

(174 reviews)

I was, initially, dreading this morning. I have a very curmudgeony Maine Coon cat who does not let…read moreme brush him. Last time he was groomed, it was by a groomer who made house-calls. This groomer was good but very pricey. I just plain couldn't afford her, so I made an appointment at Brookline Grooming on a friend's recommendation. I'm not sure if was the owner who groomed my cat, but she did an excellent job. Especially because my cat has a difficult personality. Her assistants tag-team restrained him with a perfect balance of gentleness and control and his protests were minimal. I felt the groomer was extremely skilled, making quick work of a difficult, matted mess. Both she and the assistants handled my cat with firm kindness. This place exceeded my expectations. I'm extremely happy with the result (the photo is a bit dark but he looks absolutely lovely and feels like velvet!) and have already made my follow-up appointment.

Terrible experience getting my dogs nails trimmed they were cut unbelievably short and there was…read morelots of blood and she continued to bleed for over ten minutes as we drove home. She was extremely scared. Would not recommend taking your dog here for a nail trim. Can't speak for all The staff but the man who cut my dog's nails was extremely unprofessional. I had to go in there and have him stop because my dog was yelping from every cut which she never does. However front desk staff was kind and helpful.

City Tails - groomer - Updated July 2026

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