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    PetSmart

    3.3 (29 reviews)
    Closed 9:00 am - 8:00 pm
    Updated 3 weeks ago

    Services - PetSmart

    Bath and groom only

    Full grooming

    Pet haircut

    4 More Services

    Microchipping

    Pet physical or wellness exam

    Pet vaccinations

    Private dog training

    PetSmart Photos

    From this Business

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    Reviews With Photos

    Thomas B.

    Very happy with Brian and Nathan and others in the fish department. Knowledgeable intelligent and helpful , my Aquaponics system is still a work in progress but they are very helpful.

    Newton PetSmart -- 215 Needham Street, Newton                  Interior

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    Photo of Lynne L.
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    2 years ago

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    2 years ago

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    3 years ago

    I was pleasantly surprised to find they have tropical fish. Good selection, very healthy looking and clean tanks.

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    6 years ago

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    3 years ago

    Horrible staff. They were obnoxious and mean-spirited. Poor treatment of pets on display.

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    4 years ago

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    10 years ago

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    5 years ago

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    8 years ago

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    9 years ago

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    11 years ago

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    10 years ago

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    11 years ago

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    9 years ago

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    9 years ago

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    11 years ago

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    Ask the Community - PetSmart

    Review Highlights - PetSmart

    I've had really good luck with the grooming department.

    Mentioned in 2 reviews

    Read more highlights

    B.Y.O.D. Dog Wash

    B.Y.O.D. Dog Wash

    (111 reviews)

    Great dog story to get your dog food , grooming and other things you need for your dog's care …read more The price is good for the quality of the product along with the quality of service for your dog . My dog loves the dog brand called Stella's from here so I must come here to get it lol ! But it's also a delightful experience to shop here they are very friendly, knowledgeable and helpful. Parking is in abundance all around .

    I recently gave BYOD another chance after recalling rude staff in the past. They started off on the…read morewrong foot when I arrived at 10:07 for his 10:15 appointment and the employee said in front of me to the groomer " my dog isn't supposed to be here until 10:15" in a rude tone. I said I am sorry am I very early and she looked at her watch and said it's 10:07 - you'll need to wait a bit like I was there an hour early. I then asked how long until he will be ready and they said around 3-4 hours. I called to check on him after that time and they had no update on him. Then their phone lines were down so I went in and they let me know he was up next on the grooming table but didn't have an exact time. At 4 pm he was finally ready and they let me know they brought him out to go to the bathroom( plus for them but I'd hope so as he had been there awhile!) I got there as soon as I could and my dog looked upset. The groomer came out and said how she couldn't do my dog's face because he was biting and thrashing and I should look into anxiety meds for grooming. I have personally seen my dog groomed and been told by every groomer in the past that he is a joy to groom. He went to puppy training classes and is always a calm dog in these situations. I let them know it must be something they had done or triggered to make him react that way because I have never seen my dog bite, he's a very sweet boy. They also claimed he was in " bad shape" and shamed me for his hair yet he was given a bath and brushed by a professional a week before this groom. I went back in because I was so upset by this experience and the staff and they just continued to blame my dog. Regardless, for an upscale dog grooming establishment they should be able to accommodate dogs for this price. Horrible experience- I have not written a Yelp review in a long time but I needed to for this. $95 before tip for this and they didn't offer an apology or anything but just blamed my dog.

    Pooch Hotel Newton

    Pooch Hotel Newton

    (115 reviews)

    I can't say enough great things about my experience with Pooch Hotel in Newton. Leaving your pet…read morebehind is never easy, but the staff truly make it feel like your furry family member is staying in a home away from home. Everyone is caring, attentive, and genuinely treats the animals as if they were their own. A special thank you to Talia, who consistently goes above and beyond. You can tell she truly cares and takes the extra time to make both pets and owners feel comfortable. That kind of personal attention and compassion is hard to find and makes all the difference. It's incredibly reassuring knowing your pet is not just being watched, but actually cared for and loved while you're away. Highly recommend for anyone looking for a place where their pets will be treated like family

    Communicative staff, flexible hours, attentive to our pets, and constant clean up!…read more We needed a new solution after our dog walker of 6 years, and their reference were no longer available for walks or boarding. Pooch Hotel, has become our solution for our pet needs. We have been taking our two dogs to daycare for about one month now (few visits per week) and they are doing so well! The group of dogs here is a great fit for our dogs, making it a wonderful environment for them to interact with other dogs and people. We will be testing out the boarding next, but we are very happy with the daycare! The staff answers all our questions, and they are reachable anytime. We are able to share information about our dogs' quirks, food, supplements, etc.

    PetSmart - pet_training - Updated May 2026

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