All of my friends know I am a huge purchaser of online coupons, Groupon, Bloomspot, HomeRun, FreshGuide, you name it, so I was thrilled when my inbox had a special for City Tails. It was $50 for $100 worth of pet services. At first I was concerned it was only for dog walking but I read the fine print and realized it also was good for pet sitting. Score! So for $100 I was able to have four pet sitting visits. It's the perfect amount of time to see if it's a good fit for you and your animal. Labor Day weekend was approaching and I knew I had to schedule sooner rather than later. I sent a quick email request and met the ladies a couple days later. Upon meeting, I was incredibly impressed with Lauren and Renee! They loved Finley and Fin seemed to really like them too! :-) I walked them through my house, pointing out any areas where Fin gets into mischief, did a quick summary on feeding and litter box maintenance and signed the City Tails wavers. I felt completely at easy while I was away. I came home to a happy kitty and a nice note from Lauren and Renee. Without a doubt, I will be calling on City Tails again to look after Finley when I'm away! read more

In the past few weeks we have used City Tails services 5 times and they will be our only walkers in the city from now on. It is so comforting to know when I go out that our sweet dachshund is so well care for. I was recommended to City Tails from friends, and heard that they were trustworthy and really loving. It turned out to be beyond true. Renee even left us a note with how everything went the first day, and one day when our pup was a bit lethargic, she stayed longer to play with her and keep her company. I am SO grateful their services exist (and are right around the corner from where we live!). They really are the best dog walking service hands down !!! read more

My partner and I have tried a number of places around SF including Pet Camp and Wag Hotel, but City Tails has been the best and I can say that I'm done looking for alternatives. Every pet owner has to worry about leaving their kids with strangers, but our worries were put to rest the first time Lauren and Renee came over to meet our dogs. They were clearly professional and the dogs took to them instantly. While we were gone, we got text messages letting us know the dogs were good and when we got home, we had a nice little note giving us a wrap up for the time we were gone. And as the true evidence of how well they took care of the dogs, when we got home they barely moved to come greet us and slept most of the rest of the day, clearly because they were tired from good exercise. I recommend these lovely ladies to anyone in need of dog walking/sitting. I know I will definitely be using them whenever I'm out of town. read more

Having a dog walker you can trust is so important...whether it's for one of those late nights at work or a weekend out of town. Lauren and Renee are incredibly professional and our dog loves them. We've just started using dog walkers and have been lucky to work with a several that were excellent. I'd say that City Tails is as good or better than the best of them, in any category you can imagine (price, trust, relationship w/ dog, professionalism, etc). Highly recommended! read more

These guys are great! I found out about City Tails via Bloomspot, where I got a voucher for $100 worth of services for $50. I have used one cat sitter I liked, and one not so much, so figured I'd try out City Tails and see if I could find a 2nd sitter I (and my kitties) like. I had City Tails visit my cats for 4 days on a recent mini-vacation. Lauren was great! She sent me email updates and included pics of my kitties, which was awesome :). I could tell from her emails that she truly loves animals and really enjoyed playing with my crazy, hyperactive 2 year old boy. (My older cat is very independent and mellow and not so into attention from anyone but me, but I know Lauren tried!). Anyway, I highly recommend City Tails, and will definitely use them again next time I go out of town. So happy to have a new favorite pet sitter! read more

I recently moved cross country and was researching dog walkers from the east coast. City Tails was amazing from the get go! I traded so many emails with Lauren and Renee gaining valuable info about their services and their character just came through! When I finally met them, it was like I had known them forever! They are very professional and clearly love animals. They are so attentive to special needs and care instructions - it is awesome! Most importantly, Riley (my 2.5lb yorkie) LOVES them! I can depend on them to get her some exercise and give her attention each day. They also have done a wonderful job on two overnight pet sits. Lauren is so thoughtful to send updates and pics - it's great! I highly recommend them! Top notch service, prices, and professionalism! read more

As first-time dog owners we were nervous about finding the right walker for Vito, our rescue dog with major separation anxiety. As soon as I met Lauren I could tell she's super caring and felt at ease for leaving Vito in her care while we were at work. She was proactive in giving us tips to help with his anxiety and would send us little updates + photos of him which gave us peace of mind that he was getting good playtime with other dogs. Lauren has been walking him for nearly a year now, and we come back home to a much more well-behaved, calmer dog. She's dependable and flexible, and we're so glad we found her! read more

One of the reasons we have cats and not dogs is because they're pretty low maintenance (comparatively). They don't need to be walked, there is very little grooming involved and they're not always begging and pawing at our feet for treats or attention. That's not to say they don't know how to cuddle and provide companionship (they do), it's just to say we have a healthy, mutual respect for each other's independence. As independent at I like to think our cats are, they can't be trusted to be left alone when we go away. Enter Lauren who can coax even the shyest and most scared of our two cats out from the corner and get her to plop, prance and sit still for petting. Lauren takes incredible care of our pets so that we never have to worry about them. We've used other services (and friends) in the past and I think what makes Lauren different is that she really loves animals (it's clear in everything that she does) and she is a great communicator. When we are away, she always manages to send an update and a photo to let us know how things are going. We've been incredibly impressed with Lauren's professionalism and passion for her business. Not only is she our first choice when we leave town, but we highly recommend her to others. read more

I actually use City Tails as a cat sitter for my orange tabby named Ginger. I often find myself with needing someone to watch over my cat Ginger for several days when I have to go to Southern California or have quick business trips. There are many Vets and pet hotels that offer boarding for $$$ but they have weird hours (like not being open on the weekends so I can't pick up Ginger), which causes me to have to pay for extra boarding days. In addition I always feel so much better knowing that Ginger is safe and comfortable at home and not in an unfamiliar location. So City Tails makes the whole experience of travel super convenient. With the many many times I have used City Tails as Gingers sitter, Lauren and Renee have both been wonderful with Ginger. They don't just feed her and take off. They always make sure to give her attention and make sure she isn't lonely. They even do great things like water my plants for me, which is a great extra little service I haven't gotten from any other pet sitter. I never worry about them being in my home, they are very careful and completely trustworthy and always provide top notch service. They also have always been very good even with short notice. I would recommend them to anyone whether you have a cat or a dog. read more

I have a small senior dog that I adopted 2 years ago and I have never felt comfortable about boarding her at pet hotels. Having a senior dog is a blessing, but it does come with additional things to think about when you travel like making sure they get their special food or medicine and the correct amount of exercise. I usually end up taking her with me on trips because of this or driving her a few hours away to my families house so they can watch her. That is until I found City Tails!! No more worrying that she wont do well in a strange environment. No more worry that she will be lonely or over looked because she is shy. Lauren and Renee really provide me with the peace of mind that my dog is happy and well taken care of when I am away. The first time they were going to watch my dog they came over to get my keys and meet me, but they also double checked all her information with me and they made sure to spend some time getting to know her as well. This really made me feel good. If you have a shy dog or a senior dog I would highly recommend using city Tails for dog walks or pet sitting. My dog loves spending time with these girls! read more

Lauren has been taking care of my two cats for several years and I've always been super comfortable with the care she provides. I trust her completely with my girls and having free reign of my home. read more

We've had a great experience with Lauren and regularly use her service to care for my cats when I am away.

wonderful dog walkers for pups of all ages. My dog happy is 6 month lab mix and is/ was a handful to walk. City tails did not seem to notice and gave my new best friend praise and love. As hard as it is to leave my pup home when I work he is in good hands. They have had dog training and encouraged me to take classes as well. They have been my go to when I need dog advice. My dog is not fond of cars as most dogs under a year. City tails comes to me and walks my dog in the neighborhood he knows. Routine is important and so is a dog walker you can trust. Thankfully sf has city tails! read more

I found Lauren after an unfun experience with a cat sitter. Thank goodness I did! She has become a hugely important part of my cats life, as well as mine! Her responsiveness is incredible, and I love that she shares emails and pics of my cat Mina with me while I'm on the road. If you are able to get on her roster, consider yourself- and your pet- lucky! read more

just amazing...if you are a devoted kitty mom like me who is slightly neurotic, borderline-obsessive, Lauren will assuage any of your separation anxieties when you go away. I've used her 4 times now, and she always provides compassionate, thorough, responsible care for mr. and mrs. b. She always sends email updates after each visit and takes pictures...this time, mr. b was having some health issues and she came an additional two times that weekend per request for extra tlc. To the other reviewer's point, I feel she does love them as much as I do, and she's asked for updates about mr. b's health. Lauren is just a fantastic person and great sitter; so lucky that she's in the city! read more

Lauren is an amazing professional. She loves Casey as much as I do (and his feelings are mutual). You just can't get better than Lauren. Grateful every day that I found her. read more

City Tails took care of my cat and two emotionally needy chihuahuas. They seem to genuinely enjoy working with animals and are exceptionally patient with them. My pups, especially, began behaving better on our walks after walking with Lauren and Renee. Hiring City Tails did wonders for my peace of mind and my dogs' well-being. We all miss them now that we live in a different city and hope that others benefit from their love of animals! read more

City Tails is a great dog walking service. I used Renee and Lauren four days in a row and it was obvious that my dog was content. They kept in touch through email and even sent me a couple of post-walk pictures showing how relaxed my dog was. I appreciate City Tails and will be using them again in the near future! read more

I just wanted to update this because Lauren has done a consistently fantastic job of taking care of Rocky. It is obvious that she deeply cares about the pets she takes care of, and has been the most responsible, responsive care-giver we could have asked for. We recently moved down on the peninsula, and the only downside to the move has been that we can no longer use Lauren. If you are considering a pet-sitter or walker, she is hands-down the best! read more

I emailed Lauren asking if she had any dog walking availability, knowing they were at capacity for the services we needed based on their website. I just wanted to check on the off-chance that something had changed and they had availability. Rather than saying they were at capacity and couldn't do it and leaving it at that, she talked to me about our needs and location to figure out if they could work something out. When Lauren couldn't, she contacted some other people that might be able to help. After a day she recommended another dog walking group that contacted her to help. In the end we went with a different group that we were already talking to and didn't use her recommendation. I gave City Tails 5 stars despite not using the dog walking service because of the glimpse of caring and compassion they must show to their clients to help them in any way possible. Lauren didn't have to help me like she did, in fact a couple of other dog walkers said the same thing she did about no spots being available, but where she differs from them is that she went out of her way to enlist some walkers that could. To me, that is exceptional to go above like that and deserves 5 stars. read more

I have never before written a 5 star review for someone who I haven't even been able to hire, however Lauren deserves the stars just for our interactions. We recently moved to the city and needed a relatively last minute cat sitter for this coming weekend. We reached out to Lauren at City Tails after reading her great reviews on here. She responded to our email 3 hours later (on a Sunday afternoon) and let us know that we are not in her area, but offered to reach out to alternate sitters. Just a few hours after that email she got back to us with someone able to sit our cat, and provided background information about them. Every email was polite, friendly and enthusiastic and if 3/4 of that comes through in her daily interactions, I'd say her clients must be some of the luckiest people in SF. We were in a tough spot, and she really came through. read more

Lauren has been such a life saver for me and my dog. I was worried moving into the city because of the increased hours I would be away from home. I wanted a dog care arrangement that would allow my dog to socialize with other dogs and give him the exercise he needs while I am away. Lauren's small dog groups really fit the bill and put my mind at ease that my dog will be ok while I work! Also, she posts instagram pictures of your dogs throughout the day so you can get little check-ins, which is really great (she is also a great photographer). She is very responsive to texts, and understanding about schedule changes. You definitely feel like a close friend or family member is caring for your pet! I haven't tried any of her other offerings- like watching pets while out of town, etc, but I am sure she would provide the same amount of care and communication to those services as well! I can't recommend Lauren enough! read more

City Tails - Instagram of Tully's small dog group - Dog Walkers Near Me

Lauren is the best with small dogs. She is kind, loving, and responsible. I have used her for about 10 months regularly for dog walking and she has been patient with Suri, who is a nervous dog. I can't say enough good things about Lauren and I highly recommend her. read more

Lauren of City Tails has been my dog walker for almost a year now. I keep a very weird schedule and have odd and irregular dog walking needs and city tails have been extremely accommodating, many other dog walkers have minimum per week walks and won't do weekends. I work 12 hour shifts including weekends and my pooch needs to get out! If there is anything unusual about my dogs behavior, she has let me know right away, and she has also been flexible to walk another dog that I occasionally pet sit for. I have been very happy with the service and I hope they stay in the business forever so they can keep walking my little dude. You'll be happy you went with city tails. read more

Lauren at City Tails has walked our Boston Terrier Murphy for almost six years. This review is long overdue but our recent move to Oakland prompted me to finally get it done. I cannot say enough good things about Lauren - caring, enthusiastic, communicative, and flexible are really just the tip of the iceberg. We (and Murphy) will miss her dearly. If you are looking for a responsible and caring person to take care of your fur baby, Lauren at City Tails is exactly what you need. read more

Lauren at City Tails has been taking care of my corgi ever since I moved to the city, and we couldn't be happier with her. She takes great care of him with daily group walks and feeding, and he gets so excited when he hears her coming up to the door! She handles my odd scheduling needs without a problem, and is very communicative and helpful anytime there's any sort of issue. She's the best! read more

We've had Lauren cat sit for Eric Cartman and Little Bit for at least half a dozen times and we trust her more than anyone else in our family (almost). She takes pix of the cats and emails them to us ... Takes in the mail ... And keeps a spare set of keys for us in case we ever get locked out. A completely purrfect person whom we will have to take with us if we ever leave San Francisco. read more

Unfortunately, I just moved back to Miami, but during my year stay in San Francisco I was lucky enough to come across city tails through a friend. My 6 year old American Bulldog, Duvall, needs tons of exercise and love. They were great when I was at work or if I had to travel to South Florida for an extended weekend. I never worried about my baby when I was away. They are true animal lovers and am sad I will have to find someone else for Duvall. read more

I have used City Tails for the past few years when we go away on our vacations and it's the best. We set up my two kitties with the automatic feeder for one of their meals and Lauren comes once a day to feed them and play with them. We know that they love Lauren and are being really well taken care of cause when we return from our vacations, the kitties are loving and calm. Not only that, but Lauren will email us reports and photos while we are away just to let us know how they are doing! read more

Lauren is an awesome cat sitter! I've had many friends and also professional cat sitters, and so far my cats have been the most chill and well-loved looking after Lauren's care. I have two elderly cats whom I love dearly, so it means a lot to me to trust someone with their well-being. Lauren has been the best! She's totally responsive to e-mails from pet sitting requests to inquiring about how they're doing in my absence. She sends regular cute photos (as if they could be anything but...) and I do get the feeling she really cares that the kitties feel secure and well-loved. She plays, cuddles, feeds, and waters them, and she also takes care of the kitty litter. But the best part is the secret ingredient: vitamin L (for love, in this case.) When I come home, the cats have clearly missed me, but they're not panic-stricken, traumatized, or feral-seeming. :-) In fact. they seem like they've been loved up, played with, and well fed. Thanks, Lauren! read more

I have what I lovingly refer to as my "special needs" dog who is sweet and lovable at home but very skittish in this noisy city of ours. And finding a dog walker who could handle all of Cooper's idiosyncrasies took some time. But once I met Lauren I knew she was a perfect fit! She is patient and kind and works with Cooper's issues - knowing when to push him a little beyond his comfort zone and when to let him go inside early. I've been using Lauren for almost a year now and couldn't be happier. She sends updates after every single walk and notifies me of any problems (even the littlest concern). And although I assumed that Cooper was doing well with Lauren, I was never really sure since I'm at work while they interact with each other.... until one sunny weekend not long after Lauren started, when I was out walking Cooper and we crossed paths with Lauren... Cooper went WILD! He was obviously super excited to see her, so much so that when we started to walk away Cooper was walking forward but had his head turned backwards staring at Lauren and almost walked into a pole! Cooper doesn't love just anyone, so if he loves Lauren then you know she's pretty special! I can't recommend her enough. read more