I was lucky to get Bookstore Movers for my move as their highly booked schedule shows their strong…read morereputation! Sometimes moves do not go as smoothly as hoped. It was Bookstore Movers' excellent customer service that earns them 5 stars. The 3 movers showed up early and worked very quickly and efficiently. In that haste, some items were damaged and I offered that feedback in the follow-up survey. I quickly received a call from the company offering to discount my move and send Walter Davies, a furniture repair person, out to make furniture repairs. That concern for customers and making things right earns Bookstore Movers 5-star service. Walter Davies was excellent and thorough in repairing my furniture. If you have a move coming up, call Bookstore Movers. Lisa C.

We were disappointed with our recent experience with Bookstore Movers. The crew was polite, but the…read moremove felt much slower and less efficient than it should have been. We had a dedicated elevator, yet workers often brought items down only one or two at a time. I also saw team members on their phones or standing around in rooms and hallways instead of actively moving things. These delays added up quickly. The crew also misplaced parts of our bed frame, and the pieces had to be found before it could be reassembled. That alone added nearly an hour to the move. Because the move took much longer than expected, the final cost was significantly higher than the estimate we received. We were also charged based on an arrival time that was recorded as ten minutes earlier than when the crew actually arrived. The team was courteous, but given the inefficiency, added time, and higher final price, we would not use Bookstore Movers again. This is unfortunate, because we had been happy with them in previous moves.

Great group of guys, very friendly! Quick to respond. We had them move us into storage and then…read morehappy with them so we used them to move into our home.

I booked this moving company through UHaul.com for 3 hours and 2 movers, scheduled to start at 8:00…read moreAM on June 28, 2025. I booked and paid online ( Jun 17th) and called the company the next day (Jun 18th) to confirm the time and date. They assured me everything was good to go. That was the last I heard from them until the morning of the move. Concerned by the lack of communication, I started calling at 6:00 AM. No answer. Called again at 7:00 AM and still nothing. No one returned my calls, no confirmation, no notice of any issues. At 8:00 AM, when the move was supposed to begin, the first mover, Delante, called and arrived. He was the only saving grace of this entire experience; polite, hardworking, and clearly caught in the middle of a mess he didn't create. He told me he had no idea where the second mover was. Shortly after, I finally got a call, not from the second mover, but from the owner, questioning why I had called earlier that morning. Instead of apologizing for the confusion or delay, he told me the second mover was injured and asked for patience and understanding because he's a small business. That excuse doesn't cut it. You're a business. I paid for a service. If you can't deliver it, you need to communicate and make it right, not guilt trip your customer. Even worse, I later found out that when the owner was finally made aware of the second mover's injuries, he reportedly told Delante to walk off the job and cancel on me entirely. Who does that? Leaving someone stranded on moving day, knowing full well that most people book moving services because they don't have support, is inhumane and shows zero professionalism. Delante stayed and did what he could, but one person handling a two-person job made the process slower and much more stressful. I ended up having to pay for additional time, despite the delays being the company's fault. No discount, no refund, not even a sincere apology. An alternate mover eventually showed up at 10:00 AM, two hours after my start time. What could've been done in 3 hours with two people ended up eating my entire day. I had to call in help from my ex-boyfriend, brother, and roommate just to get through it. The owner was dismissive, unapologetic, inconsiderate, and clearly more concerned with defending himself than doing right by a paying customer. I will never use this company again and do not recommend them to anyone. Delante was the only professional involved and the owner should be ashamed of how he runs this operation. If this is what qualifies as a "top-rated" service, I can't imagine what the bottom looks like.

I had another amazing move with A Few Good College Men. They showed up on time, were extremely…read moreconscientious with my things and worked very quickly. This was the most communicative moving service I've had-Dani and I discussed in depth the amount of belongings that needed to be moved and what factors would bump up the price. We discussed my budget and he adjusted the move's focus so that the final bill was right where I needed it to be. I have never had another mover be so flexible and conscientious about cost. They even went above and beyond in disposing of an old piece of furniture that we ran out of room to store. I have also had past moves with them that were very short notice and small. They were the most reasonably priced moving company for small moves by far. I would absolutely move with them again.

Really friendly guys! They help my sister move in and and ended up having a bit of conversation…read morewith my family. It seem like they were swift, timely and helpful. Surely was a good value !

Great Scott moved me from Washington, DC to Baltimore with a month's storage in between, so two…read moremoves actually in the spring of 2019. Up and down a lot of stairs in Washington, and they did it all with ease and friendliness. Definitely made me feel secure. Unfortunately circumstances arising out of covid shut down necessitated a move from Baltimore. I didn't even think of contacting another moving company. Two of the gentlemen who did the first move, Earl and Ambrosio, along with Warren were so kind and careful and helpful with this last move, and I am very grateful. Scott accommodated a request to change the original date to one a few days later. As with others would I would HIGHLY recommend Great Scott Moving Company to any and all. And, icing on the cake, they are affordable!

I can not tell you how great these services were. We were getting floors redone and had to move a…read moreton of stuff from our main level to the basement and then back again a few weeks later. I contacted multiple movers and most involved extensive picture taking and filling out long forms to get a quote. I called Scott and he gave me an hourly quote and that was it. I was a bit worried about not having more "official" in place but he came through with flying colors. Very steam lined. Very reliable. His workers were efficient, neat and helped with anything we asked (I even had them turn my heavy bed mattresses). Very happy!

Last night at 7:45 pm I called Brian F. for help moving some items out of a storage unit…read more I had previously arranged this with ReSupply -Habitat for Humanity's service for items they cannot use in their ReStores. They confirmed the night before, that morning, at 2 pm, at 3 pm, at 3:30 pm and at 3:48 pm they said they weren't coming. This was already after canceling the first day and moving the pick-up out 3 days. Needless to say I was in a sweat. The unit had to be empty the day ReSupply bagged on me. I got a 1 day extension from the storage facility to avoid paying for another full month. So - back to Brian at Suburban Solutions. He answered his personal phone at 7:45pm and was personable and promised they would help. Today (31 Aug 2023) at 1:30 pm, he and 3 fellows showed up as promised at the storage facility and took away some heavy furniture and drove it off to be donated. Above and beyond what I wished for... I am very happy. A+ Brian!

AVOID! DRIVER FELL ASLEEP AT THE WHEEL, $48K OF PROPERTY DAMAGED, REPEATEDLY LIED TO BY OWNER…read more This was our 3rd move with Suburban Solutions. I now wish that number was 0. Here's why: - They got into a major accident destroying much of our stuff - They lied about it straight to our faces in an attempt to cover it up - They told us they would cover the repair costs but then backed out for most costs Suburban Solutions is the worst and most dishonest company I've ever done business with. See excruciating details and cringe-worthy photos below, then decide whether this is the company you want to entrust with the contents of your home. First, the Suburban Solutions driver got into a major accident causing major damage. Brian, the OWNER of Suburban Solutions, called to say the damage was limited to front corner of the truck, and that he would take care of repairing the broken furniture. He said the driver was run off the road by another vehicle. Then he provided misinformation about the date and location making it harder to track down the police report (which told the truth of what actually happened - yeah, keep reading!). When our property arrived, the damage was much more severe. Several furniture pieces were broken beyond repair and almost all were battered. Most of our smaller items had been repacked into new boxes - along with dirt and weeds from the side of the road. Once he realized the extent of the damage, Brian reneged, saying he would only cover repairs for some (cheaper) items. He found vendors he said were rated 4.9, but they were 4.1. One vendor we called said they FIRED HIM as a client because they refused to do business the way he was trying to get them to. He told us the items would be fully repaired, but behind our back he told those vendors to only fix things minimally and ignore any dents, scratches, etc. We were without a sofa for weeks while he said repairs were in progress. We later learned he had refused to authorize the repairs so instead the sofa just sat there untouched. Our items were in pristine condition at the time of the move and Brian personally commented on how beautifully maintained everything was during the walkthrough. Thankfully, our renter's insurance applied, but when our claims adjustor spoke to him, he lied yet again, telling them that the pieces were in bad shape initially, hoping to deflect responsibility. Hold on, it gets better! A week after the move, the driver texted us to inform us that Brian had actually been LYING the whole time and had required him to play along! The driver had fallen asleep at the wheel while going 70mph. The truck overturned and the top of the truck broke off completely. Our stuff was smashed and dumped all over the side of the road. We were finally able to obtain the police report which confirmed the driver's version of the facts. This happened in the middle of the afternoon on day 2 of the journey after the driver picked up his cousin using the moving truck on day 1. Why was his cousin with him at all? And what were they doing the night before that caused him to doze off at 4pm? Regardless, according to the driver, he had called Brian an hour before the accident to tell him he was falling asleep, but Brian told him to keep going anyway. Brian has since fired the driver and reported to FMCSA that the driver has a "medical condition" that should prohibit him driving in the future. This was never disclosed to us, and if Brian knew about it, then why was he on the road in the first place? Or was this just another tactic for him to deflect blame away from himself? Look, accidents happen 1 in 10,000 times and we drew the short straw. It sucks. It's a low risk for you. But the outrageous lies that followed (and perhaps even led to the accident) were intentional, unprofessional, and fraudulent. Suburban Solutions lied then doubled down to save face after throwing our stuff - and our lives - into complete chaos for the next 6 weeks. They treated their previously loyal customers like total chumps. Hopefully this review and our formal complaint to BBB proves how badly their attempted cover-up backfired. In case Brian tries to reply to this and explain things off with more lies or sugarcoating, I've included photos of the state of our items, written exchanges with him (contact info redacted, of course), text exchanges with the driver (same), and the police report itself. Take a look for yourself. Then ask yourself: Are you willing to risk that this same thing happens to you? Are you willing to do business with a company whose owner will lie directly to your face after wrecking your life? You and your belongings deserve better. And Suburban Solutions deserves to be out of business.

Great communication. It's cool to run a little late, just let folks know what's going on. They…read moretook away a couple of old non working g scooters at a decent price. Will definitely use again.

Jesse and James did a great job with my move. They arrived exactly on time with all the equipment…read moreto protect and move everything, as well as tools to disassemble and reassemble my bed. They got everything moved without a scratch on anything, and honestly, they're the fastest movers I've ever seen. James said he treats moving like Tetris, and he and Jesse did an excellent job getting lots of boxes and furniture safely onto dollies. I also appreciated how they triaged the types of furniture and loaded so many things onto multiple dollies in order to take it all down the elevator in as few trips as possible. From a pandemic perspective, they wore masks during the move, and I didn't feel any concerns. When I had to sign final paperwork at my old place, they headed to the new place and informed the concierge of our arrival to get the loading dock ready--now that's service! They just left about an hour ago, and I've already recommended Capitol Hill Haulers to a friend who is also moving soon. Big ups to CHH and to James & Jesse!

I moved into my new place yesterday and had the pleasure of meeting Carlos and Jonathan. They were…read moreabsolutely amazing, from the time we met to the time they left they handled me and my items with care and professionalism. They kept me informed throughout the process and were extremely trustworthy and personable, especially when I had to run out of the house to handle something leaving them alone and when I ended up having more items than originally planned for the move. I am extremely happy with the results and will definitely be using and recommending them to friends and family in the future. Thank you Carlos and Jonathan for your help! Overall, my move was a little over $800 (took about 5 hours with 2 movers for a local move from a 3-story townhome to a 2-story condo ) and I gave a generous tip considering the amount of work they did. Services: Furniture disassembly and reassembly, small furniture moving, wrapping pictures, mirrors and frames, moving storage boxes.

Beyond satisfied with Bulldog Movers!…read more We used Bulldog Movers for our move today and are beyond satisfied with the entire experience. Even before moving day, the office team was great to work with. They easily accommodated my request to change to an earlier moving date with no issues or concern, and Serena's call‑back and confirmation were timely and professional. On moving day, the crew arrived looking uniform and professional in company t‑shirts, and even their truck felt refreshingly understated - no over‑the‑top "we are moving" advertising, just a clean, confident presence. Our inventory was not light: an upright piano, riding mower, granite table tops, and heavy bedroom dressers. Pricing was fair and reasonable for the amount and weight of what we moved. Carlos, Donald, and Aaron (spelling?) wrapped our items with real diligence and care. They were respectful, informative, and even took the time to show us things we didn't know about our own furniture - like how to disconnect a recliner for easier transport. Their combination of shrink wrap and fabric blanket on every piece (except the mowers) was a master class in swaddling our "babies." The team worked within their estimate, stayed pleasant in the hot weather, and delivered truly professional moving services from start to finish. Plus, Bulldog's website is appealing and the online service request process was easy to use. We are beyond grateful and would highly recommend Bulldog Movers to anyone looking for a careful, courteous, and professional moving company.

DC Moving Inc. did a wonderful job! Used them for a recent…read moremove for my mother, who was moving to a retirement home and couldn't be happier. The crew showed up on time, wrapped every piece of furniture carefully, and worked nonstop without ever seeming rushed or careless. Nothing was damaged, nothing was lost, and they even helped reposition a couple of heavy pieces in our new place without complaint. What stood out most was how friendly and communicative the team was throughout the process, answered questions, and made a genuinely stressful day feel manageable. Pricing was fair and matched the estimate with no surprise fees. If you're looking for a moving company that's professional, careful, and just easy to work with, I'd highly recommend DC Moving Inc. Thank you to Dan, Rafael and Ostap for making our move so smooth!

We had a wonderful experience with DC moving! They helped my college student daughter move from one…read moreapartment to another in Baltimore, and the entire process was smooth from start to finish. The office staff (Dasha and Lillit) was incredibly friendly, responsive, and easy to work with. The movers were professional, efficient, and extremely kind. My daughter cannot remember their names, but they handled everything with care and made what could have been a stressful day feel easy. On top of that, their prices were one of the best we found in the area. Excellent service, great value, and a fantastic team. I highly recommend them to anyone looking for a reliable moving company in Baltimore, especially if you have your kid there by themself because of college. DC moving will give you the peace of mind that you need!

Relied on their services three times between 2019 and 2026, returning customer discount was very…read moreappreciated. Still the same level of professionalism, great service, smooth communication and coordination, and an overall great experience. Thank you to Aaron and the team!

Excellent customer service The movers were very helpful and…read morepacked up my items as well. I highly recommend them. Very respectful as well

I have absolutely no complaints about my moving process. Here & Now movers is now a company I will…read morerefer to friends and family. I want to thank them from start to finish. Scheduling this company and receiving a quote that was SPOT on, was amazing. The communication from Ana was perfect. She kept me in the loop about arrival time, send out a confirmation about my booking, and even helped me change my original date to something sooner. Originally, I was quoted a timeframe between 1-5pm, they showed up an hour EARLIER! To some this may have been the part where you panic, especially if you are running small items back and forth to your new place, to me?? This was PERFECT, because I was able to have a headstart for my long moving day. The truck was large enough, both movers came in and were polite, patient, and did not make me feel uncomfortable when handling my items. They wrapped all dressers, tv stands, coffee tables, and TVs and ensured everything was delivered carefully. No frills, no stalling for extra time (you do get charged hourly if you exceed your allowed time), and just straight to business. All in all, I do recommend booking for your next move, the price is unbeatable and the workers are great. Once again thank you very much!

I can not say enough good things about my move with Here and Now Movers! Dimitri and Ethaniel were…read moremy movers and they were the BEST!! They were unbelievably fast, handled all my stuff with great care, and dealt with a few hiccups with parking excellently. I will definitely be using Here and Now Movers for all of my future moves. Highly recommend for DMV moves. I also thought their price was very reasonable especially compared to other quotes I received.