Definitely use Alexandria Movers! They are professional and hassle-free. They were clear with their…read morefees and we knew exactly what to expect. We were behind schedule and they helped pack our home. We received our boxes and furniture on time with nothing broken. We highly recommend using them!

Alexandria Movers were AWESOME !!! There Customer Service was Exemplary, there work ethic was Top…read moreNotch, With A sense of Humor, I could tell they were Professionals, when they exited the Truck. They were about there Business!!! You can tell they weren't there JUST for the Money..... HIGHLY RECOMMENDED !!!!

First-They could actually comply with the Americans with Disabilities Act (ADA), by having a…read moreworking elevator. Their elevator has not worked in over a month. So you if you want to take anything from the 4 story building, you literally have to carry it down the steep stairs, 18 steps per flight.

Didn't like it. It wasn't clean and they forced you to have insurance. Don't recommend it.read more

UPDATED REVIEW FOLLOWING FEEDBACK FROM SROA: Their District…read moreTeam Lead, Jessica Weaver, gave me a call following their below response to discuss pricing and the facility. She did a very great job of working with me and helping lower the rate from the potential $337 increase from $259, to offering me a $175 rate for the troubles. I have agreed with this and after discussions with her I agreed to update my review with this feedback, but I did advise I was not able to move it to 5 stars due to the still constant issues with the grounds of the facility. But 5 star customer service for sure for following through quickly and giving me the rate offered. With facility improvement it will for sure be 5 stars, which I'll gladly update it to. I am leaving some of the original review just for background to see what the Team Lead helped with. Edited Original Review: Storage rate began 9/2022 at $61/m for first 3 month promo than went to $122. Increased to $197 in 2/2023, then $230 8/2023, then $259 6/2024. And before the assistance of the District Team Lead, it was going to jump to $337 starting 9/2025 (see new review above). The facility needs a lot of work on the grounds, especially the 10 foot long pothole. Pavement on the roads around the units are not fantastic and could be better, it is still not climate controlled or anything. I'm a retired and 100% disabled veteran and they don't even offer anything to help with the cost of these units to us. They only offer discounts for Active-Duty military.

No lighting in the units and there's always bugs, You will get what you paid for though!read more

Mini U Storage in Landmark, VA located at 500 South Pickett Street in Alexandria, VA will handle…read moreAll your Storage Needs. The Staff is Friendly, Knowledgeable, and Professional. The Units as well as the Grounds are Always Clean, and Well Maintained. Truck and Van are also available for Rental. Come in today and inquire about our Spring Specials!!!!!!

I've been storing my things at mini u storage in Alexandria for over a year. It's been a fantastic…read moreexperience. The service is great, Terrace is very friendly and helpful. The units are clean and easily accessible. I highly recommend this location. Thank you!

Rude, condescending and non-helpful staff. Never seen anyone on the property to get help from,…read morecouldnt use the carts, because they were locked up and no one was there to unlock them.. The lady i spoke to on the phone said she would be doing me a favor ,,, by essentially providing the service ...well, ok. No, you would be doing your job, actually, by helping customers who paid for the unit. Never again. Advice to the management- please explain your employees their power trips are not being appreciated and do not sound cute. Good for losing new customers and therefore revenue though.

The general manager, Milka, is the most unhelpful customer service woman I have ever interacted…read morewith. She goes above and beyond to inconvenience you and has an attitude when you ask anything of her/when she actually has to do her job. You are not allowed to use the dumpster on site, even though there are no signs that mention that and no email communication sent out about it. Milka called me to return to the site to remove trash FROM THE DUMPSTER and threatened me with a cleaning fee if I didn't. How about posting signage about not using it before making such a ridiculous threat. Not to mention, this is a rip off of a business - my storage space cost tripled over the course of 6 months. DO NOT RENT HERE! And definitely not at 401 S Pickett with Milka as a general manager - worst experience I've had at a storage unit.

I think her name was Larren sorry i tried to remember . But she was the best i have ever worked…read morewith . I get storage units for my medical reps all the time for the last 15 years . By far she was the most helpful , generous , kind person i have ever worked with . Highly recommend !!!

The storage unit seemed fine and clean when I moved my stuff in. However, when I went to pick my…read morestuff up a little over a month later, I found termites in the unit. They also just more than doubled the rate three months after getting the unit.

I was lucky to get Bookstore Movers for my move as their highly booked schedule shows their strong…read morereputation! Sometimes moves do not go as smoothly as hoped. It was Bookstore Movers' excellent customer service that earns them 5 stars. The 3 movers showed up early and worked very quickly and efficiently. In that haste, some items were damaged and I offered that feedback in the follow-up survey. I quickly received a call from the company offering to discount my move and send Walter Davies, a furniture repair person, out to make furniture repairs. That concern for customers and making things right earns Bookstore Movers 5-star service. Walter Davies was excellent and thorough in repairing my furniture. If you have a move coming up, call Bookstore Movers. Lisa C.

We were disappointed with our recent experience with Bookstore Movers. The crew was polite, but the…read moremove felt much slower and less efficient than it should have been. We had a dedicated elevator, yet workers often brought items down only one or two at a time. I also saw team members on their phones or standing around in rooms and hallways instead of actively moving things. These delays added up quickly. The crew also misplaced parts of our bed frame, and the pieces had to be found before it could be reassembled. That alone added nearly an hour to the move. Because the move took much longer than expected, the final cost was significantly higher than the estimate we received. We were also charged based on an arrival time that was recorded as ten minutes earlier than when the crew actually arrived. The team was courteous, but given the inefficiency, added time, and higher final price, we would not use Bookstore Movers again. This is unfortunate, because we had been happy with them in previous moves.

Milka at public storage 880 s pickett st…read morealexandria was great in helping me

BEWARE and DO NOT RENT!!!!!!!!!!!!!!!!!!!!!!!! Due to a recent transition, I moved out of my…read morePublic Storage unit of 3 years and my mom rented a unit to offload her items from my unit. I submitted a move out in December but scheduled the actual move for Jan 3rd because I couldn't move out on New Years Eve. I thought surely I wouldn't be charged the full month if we only used 3 days in January. However on Jan 3rd, I received a charge of $460 for the full month of January. I called the office to confirm I would get a partial refund and was told "I can't prorate and we don't prorate". I explained we had been customers since 1985 and after some back and forth it was obvious they had no intent to refund or discount part of the month's charges. That means instead of paying $44.49 for 3 days of usage, we paid $153.33/day in January. Also, I and my family have rented units from public storage for 40 years. Sometimes we had 1 unit, others we had as many as 3 units but the money paid to Public Storage is roughly $200,000 over that 40 years. Rent has always gone up here an there but about 8 years, Public Storage started an obscene fee increase campaign which resulted in about $50/mo to $100/mo increases every year. My mom is retired and on a fixed income. As a result, we started spending every Christmas holiday purging things from our storage units. However, because city living is so tight we would always require some form of external storage. With the high costs of moving facilities we never had much choice but to accept the increases. A couple years ago, I learned Public Storage was charging new customers a quarter of the rent they had charged us for years. I periodically checked and new customer rates are still much much lower than existing customers. So as a big thank you to long term customers for spending so much, they give discounts to new customers and drain us financially. So now after 40 years, I'm done. I will NEVER RENT FROM PUBLIC STORAGE AGAIN, I'm moving my elderly mother out of the unit she just rented and I will make sure everybody in the U.S. learns of our experience and DON'T rent from them. Signed, VERY dissatisfied and customer never again!