Wife & I have had problems in the past with some of the local dental offices. We did lots of…read moreresearch before making our decision to choose Academy Dental. We were very happy with each phase of our first day with this company. They set us up with their 1st available appointment that was over a month out, but put us on a call earlier list if there is a cancellation. This was great for us, because as retirees we could be available at a days notice. Both of us got calls to come in earlier than our scheduled appointments. Front desk staff were very efficient at processing Maggie & I as 1st time patients. The dental team makes the 1st appointment 2hrs long to do a very thorough exam. They want your input to get your level of involvement in the dental care process. The equipment they have is top of the industry standard. It gives the patient a good view of dental issues, allowing a more knowledgeable choice by patient & Dentist. We never felt pressured to additional care that wasn't truly required at the present time. We were given a break down priority list of items needed & told they would work with us on payment steps based on the priority list. Even given discounts on how payments can be made. I see them on Monday for 1st step in fixing some of my issues. We highly recommend this Dental Care Family

I am giving this location one star solely because the clinical staff who took care of my teeth and…read morethe initial phone receptionist were polite and kind. Otherwise, they deserve zero stars for their completely unprofessional front desk behavior and terrible management. I took a half-day off work for a 3:30 PM appointment. While I was already frustrated by being charged at every consecutive visit, I asked the front desk staff member, Cole, for a clear explanation of the billing. He gave me a completely cold reception. While we were trying to resolve a payment issue due to an expired card, I called their office line to find an alternative way to pay. While explaining to the phone representative that the front desk wasn't explaining the charges clearly, Cole interrupted and defensively snapped that he had already explained it. It was incredibly rude and unprofessional. While we both may have been having a stressful day, his customer service was completely unacceptable. Hoping to resolve the situation, I tried to schedule an appointment with the manager last Thursday to explain what happened. I was promised a callback from management that never came. Instead, when I arrived for my scheduled appointment the following week, I was told they had canceled my appointment and would no longer service me. While I respect that businesses have their own policies and I have no desire to return, their complete lack of communication and failure to address a customer service issue is deeply disappointing. My advice to anyone visiting this clinic: If you are having a stressful day, need billing clarity, or simply have questions about where your money is going--do not ask. If you question them or ask too many questions, expect to be dropped as a patient

Upfront pricing.... bonus. Customer service ... bonus. Timely appointment always appreciated. I…read moreenjoyed my first visit to this Dentist. Only thing that I viewed as a concern was that the actual dentist did not introduce herself to the patients before getting a look into their mouth... . But overall the environment was clean, welcoming and my dental hygienist was great. Not to rough with the tools and seemed to be concerned with overall comfort of the patient during the whole process.

As an adult woman I am not proud and not publicly announcing how long it has been since I've seen a…read moredentist. I have a bit of anxiety about dental visits, so when I finally got up the courage to make an appointment I searched Yelp! for the best in ABQ. Sandia Heights Dental Care showed up and so I trusted my fellow Yelpers and made an appointment. So glad to say everyone was right and this is a great facility! The first thing you should know is this dental office seems pretty busy and they are about a month out on scheduling appointments, so if you are considering going in call them now! The office was clean and professional and all of the staff were friendly and efficient. You can tell by the way they interact with each other that everyone works well together and they are a tight team. I told my technician I have a bit of anxiety and she was understanding and compassionate. She quickly took the edge off with a gentle touch and calming chit chat. She listened to my concerns and explained each step in great detail. The appointment went great and I booked not only my next cleaning for later this year, but also an appointment to discuss Invisalign, because this clinic does it all! I even grabbed a handful of business cards for my dental phobic friends. I highly recommend going here whether you are just looking for a new dentist or have some anxiety like myself.

Excellent care and service from the staff. Concerns…read moreaddressed and useful information given. Thankyou.

Very efficient and confident staff. Dr Ross is solid. Check it out if you want to try a new dental…read moreoffice. .

I started with Dr. Reachi around 5 years ago and loved staff and hygienist. Since her retirement…read morethe quality of professionalism has gone downhill. The front desk person has major nasty attitude and is very inconsiderate. I left messages for both Dr. Scott and Dr. Bowers to call me about my concerns and neither took the time to call. Waste if my time to go so onto another one.

ABQ Dentists consistently provides excellent care. The offices are clean. Staff are friendly and…read moreknowledgeable. I love the early appointment availability. My teeth look great.

Dr. Dan Lafferty and his staff are the kindest and most welcoming of any dental practice I've ever…read morebeen to. ABQ Gentle Dentistry office space is beautifully designed with relaxing artwork on the walls and top notch technology in each dental suite. I highly recommend going to this dental practice!

What can I say??? I lucked out when I finally found this dentist office. Dr Lafferty has the…read morepersonal Gentle Touch I was looking for. I also got my teeth cleaned and X-ray by a very good oral hygienist Alliya. They are in the middle of a remodel but still able to function well. It's going to look great when it's all complete. I'm looking forward to seeing it all finished by my next appt. in 6 months.

Don't get this dentist mad at you. He'll pretend you have a cavity that doesn't show up on the…read morex-ray films, then drill till he hits a nerve. After he drills to the nerve he then puts a blob of amalgam on it. That blob reminds me of the terror I went through Also before that happened he said I needed a root canal. makes me wonder if I really did need it. What a nightmare.

The care I received with my appointment was very good, accurate and efficient. Due to a long term…read moreperiodontal problem with my teeth I have had many experiences with many dentists which has been many confusing messages regarding what my mouth work was needing. Bo Galbreath was able to provide a solid, honest and professional opinion as to what needed to be accomplished with my continuous oral work. I am very satisfied and will forward my future oral work to be done with his office. Lastly, the staff are extremely attentive and professional. Dr.Ansanelli

Dr Ash and his staff are my favorite dental office out of every single dentist I have ever been to…read morein my 31 years. First off, Jerry at the front desk is great. He is always so kind and efficient at getting appointments scheduled. The dental assistants are always quick to pull me back for my appointment so I can't even tell you what the waiting room is like lol. The cleanings are done with efficiency and gentleness. I appreciate how they stay on top of my dental health with gum measuring and xrays. Dr Ash has done a couple procedures for me and I have total confidence in him and his advice for my dental needs. I feel like my mouth is the healthiest it's ever been since switching to this office. I really can't recommend them enough!

Dr. Ash is a fantastic dentist running a great operation. I first contacted his office due to…read moreseveral chipped teeth, needing a few extractions, needing crowns, and fillings due to a preexisting condition. I articulated how sensitive my mouth is to his staff and they handled it as well as I could have hoped. They evaluated the state of my mouth, created a plan to address the issues right then and there (including different options that were available as well as the financial cost of each option), and he was able to plainly and simply explain to me what was happening, what had caused it, and prevention measures in the future (such as Clinpro toothpaste). Throughout the experience Dr. Ash and his staff did everything possible to ensure the comfort of the patient, utilizing several numbing techniques (as well as having the option of using laughing gas at any time for a fixed fee of $75 per use, if memory serves me correctly), and offering ibuprofen if pain is anticipated once the numbing wears off. He also personally went out of his way to ensure that all of the work was done in the most cost efficient manner. Dr. Ash refuses to up-charge and will instead offer discounts depending on the work set to be done. He also has a dental payment plan that is available should you need to pay incrementally. Additionally, he gave me his personal number to contact him in the event that the healing process gave me something unexpected, and he has responded and gone out of his way on the weekend (!!!) to give me his professional advice on varying topics related to my procedures, what to expect, and if what i'm experiencing is 'normal'. He is also willing to prescribe pain medication for the severe pain/procedures (like extractions) where ibuprofen or similar pain killers just aren't enough. His staff is fantastic, warm, and friendly - starting with Jerry who greets me with a smile (or used to, before COVID, now I just assume he's smiling under his mask) upon my arrival. His dental hygienists are friendly and I have had a number of good conversations on a variety of topics that had nothing to do with dentistry. The equipment doesn't appear to be 'state of the art', but he is able to do everything efficiently nonetheless. My only complaint is that Dr. Ash, who is himself a musician, has such a robust playlist of music (from his library, not spotify or radio) that I will routinely hear songs that i've never heard before, instantly like, and want to purchase myself, only to forget it a few songs later when the process inevitably repeats itself. I still have not heard the same song more than once and I'd say i've spent roughly 15 hours in his chair over the past calendar year. All in all, Dr. Ash will be my dentist for as long as I'm within a 100 mile radius of his office. Cannot say enough good things about this practice.

I was visiting Albuquerque, had some horrible dental work done that failed. The pain was horrific,…read moreno one in town could see me. Thankfully this place was open and available to take me in. Courtesy and empathy were outstanding, I was being taken care of before I had a chance to even show my insurance card. Outstanding service, will never go anywhere else

My problem is not one of the dental associates introduced themselves I j had to ask their names …read more Of course the dentist did ! In the area for work needed a check up & cleaning I knew there might a problem & it was evident . I think Dr Ku is very efficient & professional. Needed a crown & some other minor work . Would I return yes !!

I have high dental anxiety and I'm a senior and Dr. Le makes sure that I am comfortable and heard…read more For anyone with dental anxiety or just older people who have tons of work coming up, Rosemary Dental is the way to go. Dr. Le takes the time to explain everything and ease you through the process.

From the owner: I just finished getting two implants today. Dr Lee's care to be precise and plan everything out…read moreahead of time was very impressive. Before the work started ,when I was still thinking about having this procedure or not, he explained the process to me and how he would proceed, and it did a lot to calm my anxiety about it. Everything worked just as he said it would, and I'm very pleased. Maria, the young lady who assisted him, was also very friendly and competent.

Just had my first appointment at Parkway Dental and honestly couldn't be happier. From the moment I…read morewalked in, everyone made me feel comfortable and heard. Monica and Dr. Haight were incredibly patient, took time to review my history, and answered all my questions without making me feel rushed. The doctor also did a really thorough head and neck exam, which I appreciated -- it felt like they genuinely care about your overall health, not just your smile. Super friendly staff, calm atmosphere, and great care all around. So glad I found this place and will definitely be coming back.

I had my consultation with the Dr. and that went great. The Dr. himself told me that he doesn't…read moredeal with the financials and unfortunately I had to leave after the consult but the gentleman in charge of making estimates promised to get me numbers by the end of the day. They never came. I called back 3 times over the next week asking for the estimates so I could decide on which course to take and I didn't get any answers or responses to the messages I left. On the fourth try, a full week later I got a phone call back but was unavailable, and a woman left a message saying that only the Dr. could provide an estimate and he was gone all week. The complete opposite of what the Dr. himself said. It has now been almost a month and I never got a single unprompted follow up, and was never sent any estimates for anything by anyone. I've never had to work this hard to give a business my money. I had no choice but to go to another clinic which thankfully treated me with more respect and reliability. It was very clear that they never wanted my business and not sure why but I'll give my business to someone who does and acts more professionally..