I have left a great review for this company before and I wanted to add at least one more…read more These guys are amazing! They respond immediately, keep you up to date on their arrival. They even take off their shoes before coming in to your house. Today we had the gorgeous Josh to evaluate his tune up on our mini splits. Always professional and precise. We would never call anyone other than Veteran's Choice.

Dewy, Ozzie, Freddy and for the life of me, I can't remember the name of the professional,…read morerespectful and knowledgeable man that came out to give us our estimate. He was very helpful and not at all pushy in any way at all. Dewy did an amazing job at doing a clean and precise install of our new water heater. He took his time in showing us where all the shutoff valves are and reminded us to keep up on our service. Ozzie and Freddy worked seamlessly together to complete our A/C installation in a timely manner while being respectful of our condo and our neighbors. All of you guys are amazing and are now part of our "family "!!! Love you guys!!! Great job. Caesar and Christa Santos

Keith is a piece of *hit. Talking about vets helping vets.. Spent 22K on complete plumbing and…read moreshower, kitchen plumbing and extended $600.00 for service maintenance plan. Sold my account to another POS. Now if I need service I'm *ucked. I need at least 5 other people to help with my lawsuit. The other company that bought the mailing list is no better they won't honor the extended warranty that I bought nor can I disclose it as I am selling my home.

I bought a full AC /furnace system from this company three years ago, and every year I've been…read morehaving issues when it's time to turn the furnace on, this year it happened again, and when I call the company for service, they told me that the company is no longer in business, when I bought the system, I had a 10 year no questions ask warranty, and the new company will not honor that warranty. All they did is purchase the customers list, but not the warranties.

Very poor customer service - can't see how they get 5 stars on Yelp. My partner requested service…read morecalls from them multiple times yet they refused to call us to schedule. We were in a hard place to find another because the home warranty group assigned them to us, yet we had no contact for two weeks from them despite our multiple requests. Home warranty co finally got a hold of them, and Christati said it was OUR fault for calling them when they couldn't answer the phone, or if we called after their chosen business hours. LOL! Home warranty co found that irresponsible so cancelled the contract, and sent us a new plumber that only had 2 stars... that firm came within 6 hours, were super polite, and fixed the leak quickly. Don't believe all the reviews you see on here is the lesson... and don't wait for call backs from firms that don't want your business.

If you're thinking about hiring Christati Plumbing, think again…read more I reached out via Yelp to Christati Plumbing because they (and I) are located in Valley Center. I always like to hire local/support small businesses when I can. Christian responded quickly, and we were able to set up an appointment for between 10am-12pm on 08/12/25. He told me that they would call me 30 minutes prior to arrival, and as promised, the technician called 30 minutes before arriving. The technician spent a while trying to troubleshoot the issue (hot water turning cold/water pressure dropping). He checked both showers (where we experience the most issues), one of the bathroom sinks, and the kitchen sink. He determined that a sensor on the hot water heater had gone bad, but he stated that the water heater had a 5 year warranty - meaning the part would be replaced for free. He attempted to call the water heater company, but was on hold for a long time. Finally, he hung up with them and told me that they were going to call them back at a later time when they weren't so busy to order the replacement part, rather than wait around on the phone for an unknown amount of time. At that point he left. On 08/24, after nearly 2 weeks of silence, I texted the technician on the phone number that he called me from to check on the status of the replacement part. No response. This morning, I called the technician on the phone number that he called me from. No answer. At that point, I decided to reach back out to Christian in the Yelp messages that we had scheduled the appointment on. When I let Christian know that I had texted/called the technician directly, he was obviously very upset that I had broken the unwritten rule of directly contacting the last person that I had been dealing with. He told me that he that he was not aware that there was any communication between myself and his technician (there wasn't any - since he didn't reply to my text or answer/return my call). Rather than answer my question regarding the status of the replacement part, Christian decided to scold me for contacting the technician directly, and refused to accept any responsibility for the lack of communication these past couple of weeks. He offered to send out another technician multiple times, and I still don't understand why. If the first technician was able to determine the issue and they were supposed to order the replacement part, why would I need another technician to come out and tell me the same thing? That makes me feel like he didn't trust the first technician's diagnosis. I tried numerous times to get an answer out of him regarding the replacement part, but he was clearly having a hard time understanding the question. After he repetitively offered the same solution, I asked him for a yes/no answer if they ordered the part and what good sending a new technician would do. I figured that if he was unable to answer those simple questions, he clearly had no interest in resolving my problem - and I was right. Christian wasn't able to mentally process my questions, so at that point I decided to find another, more capable plumbing company (Mauzy). Not only were they able to come out the same day, did a much lengthier investigation, and determined that the issue had nothing to do with the water heater whatsoever. I see that Christani Plumbing has a lot of 5 star reviews, and I really have to wonder if these ratings were paid for or made by friends and family. If you look closely at the 1 star reviews, you'll see situations similar to mine, except for one instance where he rectified the situation. In this circumstance, the updated review states "Apparently there was a break down in communication between the technician who we initially dealt with and Chris". It sounds like there was also a breakdown in communication between the technician that I dealt with and Christian, but this time his resolution was to argue and not take responsibility. Edit: As you can see from Christian's reply below, he still refuses to accept responsibility for his/his company's poor communication and customer service - despite the photographic evidence. He has called my wife and myself liars for leaving honest reviews of our experience with his company, and somehow thinks that reporting our reviews to Yelp is going to get them removed. Please use Christian's continued unprofessionalism as further reasoning to choose literally any other plumbing company. If you do choose Christati Plumbing, prepare to be disappointed.

Technician Jerry replaced a new outfoor faucet for us today. Everything went smoothly and no…read moredripping and leaking anymore, very happy with the quick service! Jerry is a great guy, thank you so much Jerry and Pure Plumbing Company!

Jerry was so helpful and sweet helping me with installing a facet. Very efficient and cleaned up…read moreeverything so nicely. Highly recommended!

They were quick to respond to my quote. They don't give free quotes but charge $50 down payment…read morewhich they will apply if you choose them. They were very transparent with that. Daniel came over, inspected it, gave me a quote, and I decided to continue. It was quick and he fixed my toilet which had a low pressure water flow. It's working great now.

I appreciate your words regarding my previous positive review. I would recommend True Plumbing to…read moreothers experiencing a Plumbing problem.

We were replacing a broken toilet ourselves, but removed the old one to find that the setting in…read morethe floor was completely borked. There was no actual flange at all, just a repair flange and it was set below the level of the flooring and filled in around with a mess of some kind of caulk or filler to try and raise the level up. Making this right was way out of our league, so we called MasterCraft to help us out. They confirmed our suspicions that this was messed up six ways from Sunday and talked through the process of cleaning out the filler, chipping away the concrete, and refilling it with a clean setting of concrete so they could set a proper flange 1/4" above the flooring and for a reasonable price considering how terrible the setup was. They immediately set up an appointment to return the next day. While they were there for the estimate, they offered a free inspection of the plumbing in the rest of the house, which I took to be a fishing expedition for more "problems" they could "fix" for more money, but such was not the case. They found one minor issue, said it could probably wait a few years, and even fixed another minor issue they found for free, then said everything else looked good. Startling honesty and helpfulness! From my call for help, they had folks out to check things out in about two hours, and the work was completed less than 24 hours after that. For the level of work done, an incredible turn time, IMO. All told, we had 5 different techs in our house between inspection and repair, and every single one was friendly, competent, and respectful of our home. While I'm not eager to *need* their services, if I do, MasterCraft Plumbing has definitely earned repeat customers here!

Subject: Unresolved property damage and failure to honor warranty…read more I am writing this review to share my experience with Mastercraft Plumbers Inc. regarding a project that resulted in irreparable damage to my bathtub. While the company performed the initial task of removing a corroded screw, their technician's negligence resulted in significant, irreparable damage to the bathtub. Despite a written warranty guaranteeing workmanship, the company refused to restore the tub to its original condition, instead proposing an inadequate "refinishing" remedy that did not meet professional standards. After months of attempting to reach a professional resolution, I was forced to pursue this matter in Small Claims Court. On June 8, 2026, the Superior Court of California ruled in my favor, confirming that the company failed to meet its obligations and awarding a judgment for the full cost of the necessary replacement. I am sharing this factual account to assist other consumers in their due diligence. I have attached the Court's Minute Order and photographs of the damage for transparency. I am posting this as an addendum to address the owner's response. I wish to clarify that the facts of this matter were adjudicated in the Superior Court of California (Case #25SC04822C). On June 8, 2026, the Court ruled in my favor and awarded a judgment for the costs of repair, rejecting the defendant's claims. My review is based on these documented findings, and I stand by the facts presented. I have attached the Court's Minute Order for transparency to allow future consumers to make informed decisions based on the official record.

I decided to replace my toilet after the one from the previous owner started to show some issues,…read morebut when I removed it I noticed the toilet flange was completed destroyed from years of leakage. I got an appointment set up within a few days (on July 4th, too!) to get a quote. Ian came out, checked for parts, and immediately got to work. He was super friendly and answered all of my questions, and even gave recommendations for upkeep and maintenance. Even though he had to cut out the old flange and glue in the new one, the work was super quick, maybe 1 hour tops between him arriving and him completing the work. Pricing was also fair and within expectations! Definitely will come back to All American if I have any plumbing issues and I highly recommend Ian!

All American Plumbing Inc. is exceptional! We had a plumbing emergency, and they came out last…read morenight at 10:00 PM and returned first thing today on the 4th of July to finish the job. Sherri was fantastic manning the phones, keeping me completely updated and informed throughout the process. David did an amazing job installing our new PSI pressure regulator. Prompt, professional, and willing to work on a major holiday--I highly recommend them!