Yet another outstanding experience at Pitstop. Angel did a great job fixing a screw up Audi North…read moreScottsdale made on my SQ5. Stop wasting your time and money at dealerships. Get down to Pitstop and save yourself some money and aggravation.

Honestly, I am extremely disappointed in this shop. I have been coming here for around 2 years with…read moremy E36 M3, and they have been incredibly inconsistent. I had them replace my master cylinder and slave cylinder for brakes, and they not only did not do it correctly the first time, but also made me feel wrong when I found the master was leaking. It was not until the shop owner got involved that it was fixed. I additionally had my spark plugs to go in to be changed when they did a smoke test a while back, and their technician advised I keep the current ones in the car and assured me they were good. The day after, I inspected them to find they were burnt through the iode and the 6th plug was hand loose. Additionally, the shop manager assured me that there were no codes (in the process of chasing a misfire), and again, I went and bought my own scanner for BMWs specifically and found several codes relating to the misfire. In my most recent exchange, my idler pulley broke after an alternator repair after about 100-ish miles, and when I asked them, they didn't see the faulty part as the idle pulley needs to be removed to replace the alternator. Angel (the shop manager) said that part didn't need to be removed to fix the alternator. A blatant lie. All of this work makes me question why they charge manufacturer labor, not the actual time it takes to replace parts (which I would understand if they had corrected the first time around). In addition to this, I confronted the shop manager about why they had moved my own purchased parts from the floor of the vehicle, and he said to keep them safe. He moved the brake pads to the seat and left a camshaft position sensor on the floor, which sounds like looking through my parts for reasons he didn't care to explain. Instead, he said he was done with me and my issues regarding the shop and its integrity in their work. I really wanted to love this shop, but after being inconsistent, charging for time that isn't necessary for work for an incomplete job, while being dishonest and making it look like I was the problem, after paying thousands for work sucks as a repeated and long-time customer. I unfortunately would not recommend.

Babe's took care of it all! Picked up car early and dropped…read moreit off. Texted us all completed at a lower cost than estimated. We had no worries.

Absolutely five star amazing help I was in a very big bind and they came through. Very nice people.read more

I've been taking my car to Cool Cat Auto Repair for years now, and they have always taken great…read morecare of me. Whether it's fixing minor problems, handling routine oil changes, or even recommending a reliable body shop after I had a fender bender, these guys consistently go above and beyond. Their customer service is top-notch, and in a world where honest mechanics are hard to find, this team stands out as the best--transparent, reliable, and genuinely helpful. I work just down the street at Grand Canyon University, and they even offer rides back to work when I drop off my car, which makes the whole process so convenient. I truly appreciate their dedication, and if you're in need of getting your car looked at or fixed, I highly recommend Cool Cat Auto Repair without hesitation. Five stars all the way!

I move into the neighborhood, minding my business, trying to spiritually align my chakras with my…read morenew ZIP code... and the lifelong homie pops by and goes, "Holy moly, my mechanic is right around the corner." I thought he meant "around the corner" like... metaphorically. Spiritually. Philosophically. NOPE. Homie meant literally. As in, if I sneeze too hard, I might accidentally tumble into their parking lot. That kind of close. My old lifelong mechanics packed-up shop in November (RIP to fallen heroes), and I didn't even get my last-minute, "Hey, can you listen to this weird noise real quick?" visit in before they vanished forever. And look... I'm the kind of person who rides the car hard, then panics when it's been too long because cars need maintenance, and maintenance needs money, and I need BOTH those things to keep existing in this world. So I roll up for an introductory oil change, fully knowing my little green micro machine was running on the automotive equivalent of vibes and stale air. I meet Aaron at the front desk... kind, compassionate, chill, and somehow able to listen to my mechanical confessions without judgment. I hear you don't always get that at auto shops. I instantly felt safe, which is wild. I also hear Frank is The Man™. Didn't get to meet him this time, but if he's anything like Aaron, I know he's out there doing God's greasy work. Oil change pricing? Reasonable. Standard. Didn't make me consider pawning anything sentimental. They told me to come back anytime I needed something... and the way I drive? Oh, I might need to. AND THEN... the plot twist of the century. For the first time in the history of me owning this vehicle, I've never assigned a gender to my car. This one was just The Green Machine. Gender-fluid. Mysterious. Vibing. UNTIL Aaron casually said, "Yeah, she's chugging along." Excuse me? SHE? Was I unaware my green machine is actually a badass chick? Apparently, yes. Thank you, Aaron, for revealing the truth about my car's identity. I didn't name her... SHE arrived named. Anyway, I'm officially hooked. This is my new place. I'm gonna dig out the old mechanic list and bring my newly-discovered automotive queen back for whatever tender love and wrench-based interventions she needs. 5/5. New neighborhood unlocked. Stress reduced. Mechanic found by divine homie intervention. My car has a gender now. What a day.

My neighbor's vehicle had the "Check engine" light on. As her husband had always taken care of…read moreeverything, she didn't even know where he used to take her car. I helped her to research where would be the best place to take her SUV to be checked. 19th Avenue Garage kept coming up on here and on Google. Needless to say, these gentlemen are wonderful! So very kind and understanding as they knew she was going through a difficult time. They did a thorough check of her car. She had previously been told she had a transmission leak. These gentlemen did not find it. The "Check Engine" light, fortunately, was related to her tires. The batteries were old. There was some seepage from the brakes, but it was minimal. As for the brakes, they were still in good shape, but will eventually need attention. When she asked how much she owed them for their time, they told us "Zero". No charge! They understood she was going through a difficult time with her husband being in the hospital these past two months and assured her that her vehicle was safe to drive. They did invite her to return in six months for her next oil change and they would check her brakes again. Needless to say, I am so impressed with the kindness these gentlemen showed my neighbor, and that they could have charged her for their time as they did a thorough check of her SUV, but they did not. They have also won me as a customer! I will be taking my vehicle to them the next time it needs service. I am very impressed with this garage and with the gentlemen working there!

Really great communication. Pricing was fair as well and told me what I did NOT need - honestly…read morerefreshing. Will be back

I bought a '16 Corvette from Midway Chevrolet in August 2021 with just under 16K miles. Went to the…read moredealer for my first oil change and told them I was experiencing changing temps in my air conditioner. They charged me $380. To diagnose the problem which was to replace both actuators at a price of $4,100 A friend recommended Johnstons Auto and when they checked the car there was NOTHING wrong with the actuator at all. Dwight Johnston suggested A few things that I might try and said if I had anymore trouble to bring it back and they will check the compressor. Everything if fine right now and they wouldn't charge me a cent. Needless to say, I will let all of my friends know of this experience with both companies. Thank you Dwight Johnston.

I've taken my cars to Johnston's twice and have had great customer service, upfront clarity on…read moreestimate, and clear communication with what is needed for repair. They have been efficient in getting my cars back to me which makes life a lot easier. Haven't had any issues with the work they've done.

A great experience. I had the TPMS sensors replaced in my tires and they rotated the tires when…read moredoing the work. I thought the price was very reasonable. They were pleasant to deal with and got the work done on time

A radically stress free car care experience from start to finish…read more I've gone twice now - once for a oil change, once for some repairs - and I've never felt sold to or talked down to. Instead, they're transparent, matter of fact, and only suggest necessary services or parts at the times when you'll need them. And both times I've been shocked at how inexpensive they are. They even jokingly asked if I wanted them to charge me more after I was so surprised. One tip is to pay in cash to avoid any card fees. I won't go to anyone else and am grateful to Yelp for helping me find them.