We hired Cityscape Landscape this summer to install some trees into our city parkway and I would highly recommend them based no my experience. I used to work for a landscape company years ago and everything from the price quoted on the norwegian sunset maple to the labor for the installation was exactly what I anticipated. They were very professional and their attention to detail is what i really liked. Most landscapers will rush a small job like mine and then leave a total mess. Cityscape's workers carefully installed the trees and then they cleaned everything up before leaving. This is the second time I have used Cityscape for a landscaping work and will use them again. read more

I worked with Tim on our landscaping project for our petite, Chicago front yard. Not only did Tim come up with great ideas, but he was also able to incorporate pavers that a neighbor had given me as a boarder. Tim really listened to what my husband and I were hoping our landscaping would look like. Tim even walked around our community with me to see the other landscaping that was completed in our HOA. As with most HOAs, we had to submit multiple documents and designs, and Tim was always willing to make the necessary updates so we could resubmit to the architectural board. The landscaping project and drip system turned out better than I dreamed, and I am admittedly super picky. Jesus, the foreman, and the team did an excellent job, and the entire project was completed in one day! I would highly recommend Cityscape Landscape and Tim as the designer. I am positively thrilled with my new yard! read more

When I was looking around to get a second estimate on a small patio for my backyard, I must way, it was difficult finding a good landscaper in the neighborhood. I called one more and left a message and when I didn't hear back after a week, I was just ready to hire the first one going into it blindly, only having an idea of what it was going to cost. Then Brian from Cityscape called me a week later and let me know that I had actually called his father's company who was swamped with work and he thought he would give me a ring and see if he could come out and give me an estimate. Of course i said yes. Brian was polite, on time, listened to what I wanted and even drew me out a plan before he left (the first guy drew no plan). Two days later he gave me the estimate which was very comparable to the first one I had gotten, so I knew that neither of them was yankin my chain. He itemized everything, (unlike the first landscaper) and even threw in another estimate for a crushed granite patio instead of pavers that was much cheaper, just in case I had an issue with spending the money. That was considerate. We emailed a few times, he came out the day we planned and had 4-5 guys clearing out debris, raising the dirt levels and installing an awesome paver patio that added 250 sq ft of space to my backyard. Well they needed a straight line to set the patio against because my garage, that the patio was up against was a bit crooked, they laid out 4x4s and edged it with gravel and didn't charge any extra. And they did it all in one day. When I called Brian back to let him know that we discussed trimming a tree branch that didn't happen, he had the guys out that day and trimmed and removed the branch. AWESOME! I love my new patio and all my friends think it is super. I couldn't be happier and will call Brian again to do any job any time. Thanks guys. read more

My experience with Cityscape was with Kevin, and was 100% positive. There was great communication and all e-mails and phone calls were returned within the day. Kevin worked with me on being compliant with the City's rules and regulations on tree grates (as we all know working with the City can be difficult and time consuming, but Kevin made it very easy and was very timely). read more

I would highly recommend Cityscape for any of your landscaping needs! When my husband and I moved into our new house we knew our grassy backyard had a lot of potential but we really wanted to choose the right company to do the work for us. Having experienced stress and heartache in the past when it comes to getting work done we decided we would interview all of our potential options. We ended up having 5 different landscapers come out to give us a quote! Right away I felt at ease with Cityscape and in particular Jon Klass. He was knowledgeable from the get go and really took the time to listen to what we were saying. He made suggestions but was never pushy. He offered amazing ideas for drainage which were different from what anyone else recommended. We are so thankful we went with Cityscape. Jon really worked with us to create the look that we wanted. We ended up paving a good portion of our backyard and put up an amazing privacy fence along with arborvitaes to complete the look. We are thrilled with how it turned out. My husband who can be quite the perfectionist made little tweaks throughout the process and Jon was nothing but kind and easy to work with. All the staff who came out to do the work were extremely professional and I felt more than comfortable having them work in the backyard. For once we felt at ease while getting work done knowing we were in the hands of an excellent company. In the future if we ever decide to get anything else done it will be through Cityscape. I would not hesitate to hire Cityscape for your landscaping needs, you will be glad you did! read more

We worked with Brian at Cityscape Landscape and we have highly recommended Cityscape to several neighbors and friends. We had a very specific budget, and Brian worked within our budget to make our vision a reality - in fact, the actual landscaping exceeded our expectations. We landscaped both our front yard and our back patio. We had leveling problems with our patio - after the first day of work (and redoing the entire patio), the work crew noticed that it was not perfect (it was 85% improved). They came back the next day, tore up the entire patio and did it again - to perfection. The work crew was exceptional - they worked meticulously, punctually and professionally. Brian was great at communicating with us throughout the process. I let Brian know that we wanted something elegant and beautiful BUT low maintenance. He gave us exactly that . .. we love it!. We also found that Cityscape gave us the best estimate for our project. We would work with them again in a heartbeat. read more

BY FAR THE WORST LANDSCAPING COMPANY. STAY CLEAR! We contacted Tony last summer to redo our front lawn and some plants, and large potted mums for the back patio. Of course, they were extremely eager to get the contract; however the quality of the work, products used and the overall outcome was horrendous! Here is why I am giving them a 1 star: 1. The new sod on the front lawn lasted about 1 month after installation. We got it inspected this spring and it became clear that the job was horribly done. The patches of grass were just thrown on and they never integrated with the soil below. 2. Ridiculously over charged us - E.g. - 2 large pots of mums - 700.00. I rest my case. 3. No sense of customer service - It took me about 2 dozen phone calls to get through and explain the outcomes we were experiencing. I called them again this spring, a few times and no response. That is when I decided it was time to give them a fair review. 4. They recommended a lawn mower about half the size of the lawn (really - and you are the experts??) Tony and Brian should be ashamed of themselves. read more

After a very bad experience with a previous landscape company, I was very hesitant to trust another company with my yard, but I had a very serious drainage issue in my back yard that needed to be addressed. Ed won my trust by being dependable and really good at listening to our needs and concerns. He helped us form a plan for our yard that was affordable and very attractive. I wish they also did electrical work, because that's my next problem and I'm also having a time trying to get a reliable electrician. read more

I want some work done so I emailed the estimate quote request and did not hear back for what is now going on 3 weeks! In the meantime I called 3 times always getting the answering machine. Twice I left a message asking for a simple reply. If they are booked up or too busy just tell me, don't just completely ignore me! I'm not getting a good impression of heir customer service and I am in the service industry. I find the lack of responsiveness for this length of time completely unacceptable and unprofessional. My neighbors used them and I liked the work and even mentioned that in the email and in my messages and still no reply at all. Not happy and will seek another landscaping company that wants my business. read more

Perfect from beginning to end. Brian came out and surveyed what I lovingly referred to as "The Jungle Book"...aka: our front yard. We moved in a few weeks ago, and the previous owners had clearly been outta there for quite some time as the weeds were (LITERALLY) taller than me. I began Yelpin' away and across Cityscape I came. Aaaand...drumroll please....: My experience was no different than everyone else's!! They are wonderful. Brian came out, sketched a design (that looked to be future perfection), and one week later a dream front patio is what I got. I made clear I wanted no maintenance...he gave me beauty with no upkeep!! My yard is debris-free, ugly groundcover-free, and our house is now the belle of the block!! :) Side note: he so politely asked if he could put up his Cityscape advertisement while they worked, and when it was finished I told him I'd be keeping it up for quite some time so others can benefit from their amazing work ethic, timeliness, communication (which is second to none), and aesthetic beauty they provided us with. My once skeptical boyfriend is now just as excited as moi and can't stop saying something about our entry patio every time we come in the house! If HE can be converted into a believer in a no-maintenance gorgeous patio...anyone can. Hire Brian and his team...you will NOT regret it! Thanks, Cityscape! read more

I had a good feeling about Cityscape the first time I called. The owner, Brian, answered my call during a property closing and told me he couldn't talk at the moment, but he'd call me back in a couple hours. He called back and a few months later, Cityscape planted a 60' hedge for me. Everyone I dealt with at Cityscape was knowledgeable and pleasant. Some of the owners in my building were pushing hard for a plant that would not have thrived in the area it would be planted. Cityscape's landscape architect, James, informed us with data as to why that plant wouldn't work, and gave us a varied selection of better choices. The crew that did the planting was courteous, hardworking, and knowledgeable. At one point the crew chief recommended a subtle change in part of the planting that made a noticeable difference in the look of our hedge. I appreciated his attention to detail and the fact that he cared about how the final result would look. Our association pulled three estimates from various companies and Cityscape was competitive with the others. Choosing a landscaper was a tough decision. There are quite a few options, and experiences and reviews tend to be mixed for all of them. My experience with Cityscape could not have been more positive, and I'd definitely use them again. read more

I was looking to have a pergola built and some landscaping done on my roof deck in Wicker Park. I bid out 3 different companies. During the bid process, Ryan at Cityscape seemed to be the most responsive and professional. The quote was reasonable and in the price range of what we were expecting. The first step for us was to remove some existing potters and plants. Their team did that first step so quickly and with little ease on our end, we were sure to hire them for the rest of our work. When scheduling and completing the rest of the work, they were again professional and efficient. It took about 4 days to complete. The design was great - our neighbors asked us to refer them since they liked it so much. I was surprised how it all worked so well in our small deck area. The landscaping and plants/trees they selected have worked out (it has been approximately 5 months since it was complete). About a month or two after completing, there was some warping with the wood. I contacted Ryan and within a few days, they were out to fix it with no questions asked. You can tell they care about their work and their customers. As a person who found them on Yelp, I would definitely recommend Cityscape to anyone else. read more

I hired CityScape to rebuild my failing deck and completely redo my backyard. They offered great advice and design guidance and the result is outstanding. Once we settled on the plan, chose our materials and finishes, and agreed to a start date the work began very quickly. The crews showed up early and moved quickly from demolition, through cleanup and landscaping. read more

I purchased a 2 flat in Logan Square and the back yard/patio area was in need of total reconstruction. Ryan from Cityscape came out, reviewed the space, provided multiple options/designs, and furnished a quotation to fit within my budget. Quality representation is extremely important to me and I made the investment because Ryan took the proper sales approach from start to finish. The job took about 2-3 weeks and I have zero complaints working with this company. They did a phenomenal job and I highly recommend them. read more

Cityscape Landscape - After - Landscaping Near Me - Chicago, Illinois

Just had my yard redone by cityscape and they did an amazing job. Fan came out in a Friday to give me an estimate and Monday by yard was done. We put turf grass down and some bushes/tree and it turned out great read more

I have called twice and filled out the online form to no avail !!! And now their voicemail is full, such a shame. Not sure how so many people are getting good service if they can't be reached. Beautiful pictures, but I will not be experiencing them. read more

We needed a place for our son to play and the shady area we had could not grow grass. Cityscape installed turf for us, updated our very shady flower beds in addition to fixing our improperly installed trex decking. They did a wonderful job. They were quick, very kind, professional, and everything looks great. Ed was a pleasure to work with and very knowledgeable. I really appreciated working with them and would highly recommend them to anyone looking to do landscape work. read more

This company might do tremendous work. The problem is I will never know as they seem too busy for my business. They took over a week to reply for my request to estimate and it took me two phone calls, a text and an email to get that to happen. So it was then nearly two weeks for me to get them to come out to my Bucktown residence for an estimate. Then 4 days later to get an email with the actual estimate which came in over twice what they told me it would be when they visited. When I pointed this out they said they would work on "another idea" and get back to me. I sent an email a couple of days later to the sales rep/estimator and he said he would get back to me the next day. That was 4 days ago. So I am looking for another company that actually wants my business and delivers on their promises. read more

This review has been updated to 2 stars. After reading my review, I was contacted by the owner indicating they were having problems with their online request system. I sent him an email and described the type of work I had left as I had already hired another landscape designer for the bulk of the project. He promptly responded and copied the person at the company who handles the type of work I was seeking. That person also promptly responded and gave me his availability for an estimate. I then provided my availability and never heard from him again. That was 11 days ago. Maybe this company will work for you, but I have no interest in employing its services. read more

Like other reviewers I'm sorry to say that I called and left messages twice and submitted a request for an estimate through their online system. No response. We have a large project that we needed help with, but now we will look for someone else. read more

I wish I could write a nice review for Cityscape but I have to join the other yelpers who did not get prompt responses from them. I didn't get a response for my 1st inquiry for 4 days. Still haven't received a reply to my email 2nd email. I guess they don't want our business. read more

I would agree with some of the reviews. I had ryan come out to my house to inspect to give me a quote for a project last January. After reaching out after the date promised that he would let me know price I never received an estimate from him. I believe Ryan was disorganized and possibly totally forgot about me. I went with another company. In this day and age customers should not have to chase down a business to get a quote read more

Great experience! Mary was clear and timely. Job was well done and all our neighbors have stopped by to tell us how great it looks!

somewhere between 2 and 3 stars. Good work - and quick to respond on the quoting process. But when a problem arose that needs to be fixed after they'd been paid and installation was complete I've gotten no response. read more

This company sent out Matt, an associate of the company, who was straight forward and made a point of completely understanding what we wanted. After listening intently, he also provided ideas and suggestions that would enhance our property and our project. After taking measurements of our property and factoring in our concerns as well as our stated budget, he developed a plan - with some embellishments, that we liked but ultimately could not afford since it ended up going over our hard budget. We appraised Matt of our problem and over several email and telephone exchanges over a week, he hung in there - even through some of our changes in order to stay within budget but still maintaining the basis of what we wanted, he didn't lose his cool. After discussing the changes and the budget with his boss, we were able to arrive at a compromise on design and scope but without reducing the quality and type of materials. Another associate/part owner, Kevin, called and respectfully requested to come to our home to review the project and get exact parameters, measurements and location of certain items - all to ensure that we had exactly what we wanted, without compromise or change in materials - and to make sure that the job was exactly as envisioned. He made the request during the weekend, explaining he had other commitments but wanted to swing by and see if he could survey the property. We approved and he was there on time after confirming with a telephone call. He finished his business within an hour, and while doing, pointed out certain aspects of the job and even agreed to some additions at no charge. I must add that he was meticulous in mapping out our project, asking questions, listening to our concerns and not leaving anything to chance. I was very impressed with his preparation. Example: There was a slight misunderstanding about the project drawing/layout. The one he had originally was much different thant what we wanted. When I pointed it out to him he immediately asked for the drawing that I had provided during an email exchange. He took it, incorporated it into his plotting and completed his calculations - all down to the last detail. On the day of the installation the crew arrived on time with all the required hardware, machinery and materials. They set to work and were not shy about confirming what we wanted and where through Matt, who was overseeing the project. This crew did not stop (with the exception of a lunch break) and continued to work until they completed the job over a period of 8 hours! Given what they had to do I was certain they would have to come back to finish up the next day. You could tell that these men were good at what they do, attention to detail - and they did extras. Example: A water feature that was supported by a bricked up rectangular wall had to be removed, excavated and then graded for the installation of the pavers. This item was sitting on a concrete foundation reinforced with rebar. They painstakingly dismantled the structure, retained enough undamaged bricks to complete an unfinished enclosure at the rear of my property that was unsightly - especially with the new improvements. This crew completed the wall with the left over bricks and made it look brand new - at no extra charge. The patio area was graded, gravel installed, compacted and leveled, torpedo sand installed, leveled and then the pavers were meticulously installed - paver by paver - with a border design that my spouse and I specified. The shape of the patio was quite irregular and somewhat uneven. Yet this crew managed to make it look beautiful. They then removed the existing grass and installed new sod. They cleaned up the site and then went on their way. As difficult as it was to find a good contractor that was genuinely willing to actually work with us, it turned out to be a great experience. Kudos to Matt and the company. We learned that they have landscaping contracts with the City of Chicago. We had seen their trucks and employees at work over the years but didn't make the connection until we spoke with Matt. It seems that this is one of those large companies that is willing to do a good job for the individual family - and at a reasonable price with quality service. read more

I think the issue with Cityscape is primarily communication. When you can get ahold of them, they do good work - but good luck. We hired them in 2 installments - a side yard and then later a back patio and additional landscaping. Our side yard went well, but we did it at the very end of their season - like November, due to the timing of when our home was built. I attempted then in April to get ahold of them, when there was still snow on the ground, to be sure I was on the schedule to finish the 2nd leg of the project. I had to follow up multiple times to get an initial walk thru to establish the scope of work. After that, it was multiple follow ups requesting the official estimate. Months went by and it was constantly pushed as to when I would receive it. When I finally received it, it was so astronomically high, I essentially read it as a "go away we don't want your project" quote - like "if you will pay over $10,000 for a 10x10 patio, then ok, we'll do the work." My husband is a builder and I think we are pretty understanding customers that things happen, schedules get busy, there's too much work and not enough time sometimes, etc... but you have to respond to your customers and manage expectations. If your schedule is too full then you need to politely turn down the work due to a full schedule, not drag things out for months and disappoint people. We wanted to hire based on a high rating on Yelp that is usually indicative of great customer service, but this was not the case here. You have to return your customers calls and emails, and when your schedule is too full to do the work, admit it and send them on their way. 2 stars because when you can get ahold of them, they are pleasant to work with and their work is quick and good. I have no idea if they would actually come back out if you had an issue though. With landscaping you want to know that your 1 year warranty means something and I'm not sure you could count on follow thru if say, a tree died. I would bet there's a good chance you'd be getting that tree replaced in November after the height of their season is over. read more

My condo association hired Cityscape Landscape to re-design and landscape the disaster that was our city parkway. We met with 3 different landscape companies and Cityscape came back with the best design and price. Cityscape even worked with us to find the specific landscaping stone we wanted while keeping the project under budget. The landscaping was done with-in a couple of days and the parkway has never looked better. Cityscape has also done fall clean-up for us. Quality workmanship at a reasonable price. I would recommend Cityscape for your landscaping needs. read more

We had Cityscape do some work for us and they were everything you would hope for in a contractor. Prompt, courteous, quick and precise. We had the daunting task of transforming a mud pit into a hardscaped backyard. Brian worked with us to pick the right pavers, the right plan and ultimately the perfect backyard. The job was on time, on budget and beautiful. Other contractors have disappointed, but Cityscape was without fault. Highly recommend. read more

We have used Cityscape to design not only our front and backyard landscape but they also designed the most beautiful fire pit for us! They are talented, courteous, and do fast and quality work. I have referred friends to them and will happily continue to do so. We use Ed, haven't tried any other reps. But we are so pleased with him that we will always ask for him. We have also always been pretty happy with their estimates. I definitely recommend them! read more

We recently used cityscape landscape to remove dying grass in our back yard and turn it into something much more easy on the eyes. They did a great job working within our budget and were timely in responses, revisions and also getting the job done. Recently our neighbor also signed up and they had the job done in just about 4 days following the signed proposal. Ed was the PM and he noticed one of our plants was suffering a bit, he told me to keep and eye on it, it it died before the year end or even next year didn't make it out in the spring they would come back out and replace it. Great service and pretty much the only landscape company we could get to call us back. Looking forward to using them on the front yard next year. read more

Excellent job leveling and cleaning our existing blue stone patio and planting perennials in two beds. The job was done on time and on budget. James was very easy to work with and did everything we asked. read more

They did some work for me a few years ago with good results. I contacted them last year for a new project-no response. I contacted them again this year and once again, no response. Business is never SO good that you can afford to ignore people. I'm done with them. read more

OUT OF BUSINESS?? I have tried contacting this company several times via their webpage and by calling them and leaving a message. They NEVER call or email me back so I am assuming they are out of business. read more

If you're looking for a landscaper who understands teeny tiny little Chicago backyards & gardens, Brian at Cityscape is your guy. He's lived in the city for years and understands the limitations of working with small spaces and small condo associations. When you meet with him to get a quote, you'll understand what I mean. You instantly get a sense that the work will be done on time, as promised, and that Cityscape will stand by their work. Highly recommend. read more

We used Cityscape to handle all of the landscaping on our recent home renovation project based on other positive reviews. They did not disappoint. In addition to completing the project ahead of schedule, their work was fantastic. We had a minor issue with something not working properly and they came out immediately after I reported the issue 2 months after the project was completed with no questions asked. They stand by their work, and we would highly recommend them to others. read more

I used Cityscape (Ed Joyce) for landscaping for my home this spring. Overall, I am very satisfied with their work. This was a smaller project, but they were patient in revising the proposal, picking out specific plants and flowers, and working with us to come within our budget. They also stuck to the schedule and everything was completed within the 1.5 day timeline they set. I am especially happy with the area in the front of the house - it was paved over and we had them cut out a circular planting bed around the perimeter. I was very worried that the cut bricks left in the middle would not look right, but everything is perfect. It's been a few months now, and the plants and the grass in the back are looking great! read more

I asked them to fix some horrible damage from a roofer's team and they did a beautiful job on the trimming of the trees and shrubs. They were very sensitive to my needs and my yard looked beautiful when they finished. I'll be using them yearly. read more

They did a complete landscape renovation for me in Wrigleyville. Reasonable budget, good communications, good results. Would use again.

We used Cityscape Landscaping in September of 2015 to landscape our backyard after a large-scale house renovation project. Communication with Ryan to discuss ideas, schedule site visits, and final work was smooth and efficient. Cityscape was knowledgable and professional on every level. The work was completed within a week of our initial meeting and they returned to replace a chipped paving stone the next day, no questions asked. We are happy with the work done and will be using them again for more work this spring! read more

I had a great experience with Cityscape, i worked with Kevin on the design and installation of a paver patio in our backyard.The estimate was right in line with the other two company's estimates.the work was done in an extremely professional manor and attention to detail was top priority.The patio turned out exactly the way i designed it and the entire job-site was spotless.Kevin even came by on his day off to address some future drainage work, i would highly recommend this company and will use them again when needed. read more