took my girl here because she was red on tummy and the doc couldn't figure it out. Went elsewhere…read moreand it was just an allergy and a pill takes care of it. Also tech there was weird and rude, using endearments like "honey" or "sweetie" in a nasty tone. ick.

Very personable with lots of experience. Will take the time to explain tests. Conservative approach.read more

We always get the best care for our fur babies! Appointments are easy to schedule and work great…read morewith our availability! We always have positive interactions with all the staff (both in person and on the phone)!

Our skittish dog feels safe at the Cottage clinic. She usually shakes when visiting the vet until…read morewe found this group. Their professionalism is impressive and they've dealt with every strange upset my dog can find. They're great.

Such a welcoming and kind environment! I also love that there is a Starbucks right across the…read morestreet!

I came here with my daughter to help with her 2 dogs. Everyone was so wonderful and very caring…read more I've never been to an animal clinic where the doctor and her tech took so much time going over the dog's care and not being overly aggressive with expensive, suggestions. I cannot remember the Vet's name but the young lady was super sweet. I highly recommend this hospital.

I've been going to Dr. Clayton for years. I foster, dog sit and have three dogs of my own. So…read morelong as the care you need is relatively simple and your animals are healthy, the office seemed great. However, when the time came that I had two very sick pets, I had a horrible experience with the care, diagnosis and customer service at this office. I will never recommend somebody go there again. I took my dog, Sherman, in Monday morning, as I knew something was seriously wrong. Sadly, they misdiagnosed him and sent Sherman home with Pepcid; but offered to keep him for observation. Given that they had just evaluated Sherman, I didn't feel it was in his best interest because he would not be able to get decent rest while they "observe" him in between appointments. They already knew he had been vomiting and not eating. Two days later, Wednesday, nothing had changed, and Sherman was considerably more ill and with a fever. I brought him in, they took his temperature, did a blood draw and offered to keep him to "observe" again. They had no explanation of what they would do differently other than wait for the blood panel to come back. I knew lying in a cage at the vet office would only cause him additional anxiety when he was already very sick. By Thursday, my other dog, Maisie, started falling ill. The Clayton vet could not fit me in until Friday later in the morning. I called earlier that Friday and spoke with a technician, to try and understand what they were going to do differently. Suddenly, Dr Anne Clayton came on the phone and started berating me. After remaining silent while she went on a rant for 2 1/2 minutes, she ended the call by telling me to go to another vet. There I was on a Friday morning, now with two very sick dogs, looking for a new vet. Thank God for All Star Veterinary in Westfield! Absolutely amazing! They fit us in immediately, repeated the appropriate bloodwork and started my dogs on the antibiotics they needed. It was dicey over over the weekend as I had to hydrate both dogs with a syringe until the antibiotics kicked in. My first dog had a much longer road of recovery given that he had gone so long before receiving proper care and medicine. After the weekend, I texted Clayton Vet to see if they would bare any responsibility for what had taken place. I understand that sometimes we have bad days or mistakes happen. Instead, he responded defensively, stating he listened to the recordings and that he was inactivating my account. I understand his desire to back the other veterinarians at that office. But he could've responded simply with, "We had a lot going on at the time. Sorry if things slipped... how are the dogs doing now?" After years of a business relationship, and sending them many new clients, it is disappointing to say the least. My dogs almost died as a result. Dr. Clayton told me that he had a recording of the call - I strongly encourage him to post that recording for others to decide for themselves. What's a shows an additional testament to their ignorance and customer service is how they continue to advertise on their Yelp page. They're actually using a picture of MY dogs, standing in MY front door to promote their business. See below.

I love this practice. I've been a client of Dr. Ross Clayton since about 2004 when he was part of…read moreanother practice. Even when I lived in Bloomington for a while, I still drove up to Carmel with my dogs (I live in downtown Indy now and the drive is 100% worth it). He is very knowledgeable in his field, keeps up with current research, and is the kind of vet I can trust implicitly. He gets to know you and your dogs, and he really partners with you in their care. He knows my philosophy on things like when to prioritize comfort over cure and what matters to me. I've spent many years adopting older special needs dogs, and he has been invaluable in their care. I've also seen Dr. Dana Graham at times with acute issues and she is so thorough with how she approaches complex medical issues and also really partners with me for making medical decisions about my dogs. We have also seen Dr. Dan Genatiempo for euthanasia and he was so calm and compassionate and just really made the whole experience exactly what it should be. All of the staff is great - the techs, the front desk, everyone. They know my dogs and are always caring and helpful and just in general great to work with - especially when you are in an emotional moment like significant health conditions and end of life. I never give my trust in healthcare providers easily, but this practice truly has my trust. They are so rare and wonderful.

I would highly recommend Leo's Vet Care to anyone in the Indy area with a pet. I have quite the…read more.. difficult cat, and they are so good with her. Ophelia isn't the friendliest, especially when she knows she's going to the vet. She gets stressed about having to go, and then I get stressed because she's stressed. The staff at Leo's does a great job at calming her down (which helps me calm down) and doing what they need to do. Ophelia has even let a couple of the Vet Techs give her some pets, which is definitely not a normal thing she lets strangers do. I've had to take Ophelia in a couple times for an emergency, and both times they were able to fit us in same day. They did a great job of going over what was going on with her and what our options were. They also assured me that what she was going through wasn't caused by me, which was a relief and a great thing to hear in the moment. They even called a couple days later to check on how Ophelia was recovering. Overall, the staff at Leo's is so friendly, accommodating, and you can tell they truly care about each pet that comes through their doors.

When they had two locations, the one on main street was amazing. Ever since closing that location…read moreand apparently letting go the vet and staff there, I've had mixed care at the original/remaining location. Some techs have wrong billing information, some vets glazing over important information, assuming you can afford all recommendations, and despite multiple follow up visits, my pets aren't getting better. Their lifetime vaccine policy was excellent but is no longer offered to new patients. They handle the pets with care, even reactive ones. The techs are relatable and very loving to my pets, but the vets aren't solving long term problems

We have recently relocated to the area and needed timely help with a reactive dog. From the first…read morecall through the first visit the staff was spectacular. My dog is 7, had the best visit of his life and I wanted to hug all the staff. We are so happy to found a perfect fit.

Super rude receptionist. They only care about the money at this place, not your animals. If you…read morecare about your animal I would stay far away from this vet. The receptionist are the worst.

Trigger warning: pet bereavement…read more We are newer to the area and had went to a vet on Springmill but I didn't care for his bedside manner towards my cat. Anyways, Lilly Vanilly (Lilly) was always food insecure. She was a dumpster kitty that was weaned way too soon. She became obese and had some health problems because of it. Last month she became constipated. She would strain and cry. We attempted all of the things. Pumpkin, forcing fluids, high fiber wet food. We made an appointment and they got us in the same day for a ROUTINE appointment. They didn't charge for an ER appointment which I appreciated. They took X-rays and Lilly needed to be deobstipated. I left her there for the afternoon. The initial deobstipation didn't work. The second one a few days later worked much better and she seemed like she was getting along much better. Back to her normal self! Fast forward a week later and she was just not doing great. She had to go to the kitty ER in Indy and stayed for a day. Anyways long story short they fixed her once again. Temporarily. We lost our poor girl today. I'm not sure if it was the constipation or the fact that she may have had an obstruction but her last month of life was heartbreaking. All-Star was incredible through the entire process. Seeing these comments about how expensive it is has been strange because I feel like the cost of services is on par with any other facility but the staff here shines! Even follow up texts to ensure things are going well. Yesterday I made an appointment for 0800 today because she stopped eating and began exhibiting signs of generalized weakness. Lilly didn't make it to her appointment. She passed about 7am today. I still brought her in, but a different kind of appointment. We made the decision to get the personalized cremation where they return the ashes in an urn of your choice. They also allowed me to take paw prints which I turned into art. They'll do much better prints for me as well (I'm not a professional paw print taker, but I love to paint and Lilly would always kind of just sit and watch while I create. I'm glad I had supplies with me today) anyways. As sad as this story is I still have two cats as patients and I'm very impressed with the care that we received.

Dr. Foust is the best vet I have ever taken my pets to. She helped with my cat's very difficult…read moremedical issues and made him healthier in his last years than he was his whole life. Both she and Sydney guided us through putting him down when it was time and made it a memory that we can look back on without guilt or regret. It was as good as a sad situation like that could be. We just adopted an older dog with an unknown past and I was so grateful to book an appointment with Dr. Foust the morning after we got her. She gave her all she needs medically and advice for us for helping her adjust to her new life. We just moved out of state and I will miss her and Sydney and appreciate the extra time and care that they gave my family during the 2 years we lived there.

Been going here frequently because one of our dog has a chronic condition. They are always polite…read moreand treat clients and fur babies with respect. The staff make sure that I know what the prices will be and if I have any other questions they're always there to help. I would recommend them because they really care. Fur babies are family and you can tell those who work here have compassion.

The vets I've taken my various dogs to have always been very kind, but Dr. Cable is a certified…read moreFear Free vet, and my most recent two rescue dogs are/were (had to euthanize one in October) fearful and anxious. Dr. Cable comes in with a very calm manner and loads of yummy dog treats: * peanut butter, which is smeared on a paper plate * wet dog food, also put on a paper plate * other good things my girls love/loved. Each had a slightly rough first meeting, as they hadn't met her, but once they got whiffs of things in the basket she brings in, well, they were in love. She's always aware of their moods and reactions and easily works to reassure them, which has been quite successful. The main issue I have has been getting one or the other through the waiting room, as both are/were very protective. The costs are a bit high, but I've joked with friends that I put money into a matching 401(k) at all my jobs mostly for my dogs' care. Even if I hadn't, I'd stick with Dr. Cable. The staff is also exceptional. They've gotten to know my dogs and have helped with getting them in the door and into an exam room. So appreciate that.

So far so good. We have taken our pup here twice. They offer a free first visit, which we took…read moreadvantage of. At the first visit I felt like they were really trying to sell me several things we didn't necessarily need. Something was a little off the first visit but it wasn't terrible. We ended up having our pup neutered here and I was really wowed by this (second) visit. Our dog is very anxious and reactive, but thanks to the staff working this day he did fine on surgery day. Shout out to Kaity!!! Her calm and slow demeanor (he feels threatened by quick movements) made our pup feel very comfortable and safe. Kaity was very informative and I did not feel she was trying to sell us things, which was a stark difference from our first visit. I do think the prices are on the higher end but they are "carmel prices". The facility is very clean and nice so I do not mind paying a little extra.

I LOVE this vet! First, they are fast to respond and have been able to get my pets into the…read moreschedule quickly. Everyone I've spoken to on the phone has been very friendly. Next, the vet techs are all so kind and compassionate. My dogs immediately warmed up to them and felt at ease. They also explain everything well and share a variety of treatment or care options. None of my other vets have gone so far to explain my options or give me any choice in care honestly. I cannot say enough how much I appreciate their empathy and their detailed explanations! Finally, the prime pet plan helps us to save money with my younger pup who often gets sick and needs care. I don't have to second guess myself anymore if it's worth going in and getting a bill because I know now that she'll be covered under the plan for visits.

I went to Nora veterinary Hospital for my puppies first exam. It was quite pleasant. Everyone was…read morefriendly and the staff was very knowledgeable. I went here because the shelter that I adopted from recommended them and they gave us some free goodies on our first visit. It is very clean in there very nice contrary to what it looks like on the outside. It's a bit far from me but anybody in that area that is a pet parent I recommend taking them out.

I know everyone adores their pets, so when you find a vet like Dr. Flory and his incredible staff,…read moreyou feel blessed and confident knowing they are going to provide the best possible care for them. Everyone is kind, compassionate, and caring; they truly want what's best for my boys. They really took the time to explain what the procedures entailed and and how best to help my boys through the recovery process. Their fees are reasonable. The office is well run and professional.