They are so great I love this clinic always so good to your pets my cat had a mouth infection…read more He is way better now

Best place to bring her fur children. Dr. Moody and all the people there are wonderful the staff…read morethe other veterinarian.

I am writing this after a difficult and emotional experience. You see, my dog of 13 years was in…read moreemergency. I went to the nearest vet office I could find. Luckily this hospital was open. I am not a client here. I have never been here before. Even though they are not an emergency vet, they still helped me. I pulled up in front of the doors to see if they were open (it was 745 am). Ally opened the door and asked what was wrong. I could barely speak. All I could do was open the door and get my dog, Wendy. I thrust her into Ally's arms. Wendy was catatonic. I asked, "can you help?" Ally said, "we got you". They admitted her immediately. Ally was wonderful getting all the preliminary paperwork going. She was kind, gracious and patient. Thank you Ally. I met with Dr. Riley, who was amazing. She did not sugar coat things and told me what we were looking at. My little dog's heart, liver, and kidneys were shutting down due to some sort of septic shock. We have no idea what caused it. It was very sudden. We had to have Wendy humanely euthanized. There was nothing we could do for her. There was another woman who helped, I wish I could remember her name. She was amazing as well. She brought Wendy in the room wrapped in a blanket so we could say goodbye. They let me and my husband take as much time as we needed and Wendy crossed the Rainbow Bridge. I know this review is lengthy and sad. But I want everyone to know how amazing, gracious, understanding, empathetic and honest the staff here was. They helped me and my husband through a difficult situation that was very sudden and emotional. Thank you to everyone who helped us today.

They will recommend all kinds of expensive tests and laboratory testing and still not know what the…read moreproblem is. The veterinarian did not seem confident or knowledgeable in diagnosing my dog. We paid over $200 for them to check her temperature.

I cannot say enough good things about this office. They truly care about their customers, staff,…read moreand most importantly, the pets that come in for treatment. My sweet Bella was 14 years old when she unexpectedly passed away. It was on the weekend, I couldn't bring her into Grand Paws so I went to another clinic to put her to sleep. A couple weeks go by and I get a card from this office with a signature from EVERY OFFICE MEMBER saying how much they loved caring for Bella and how sorry they are for my loss. I didn't even tell the office about Bella's passing... I was so touched by this card. It's the small gestures like that, going above and beyond to make me feel seen that make the biggest difference. Cannot recommend this office enough!

NEVER TRUST THIS CLINIC WITH A SICK ANIMAL. On our very first visit on July 28th, I should have…read moreseen the red flags. While waiting, I personally heard the staff at the front desk mocking other pet owners who were calling in to get care for their pets. They acted completely irritated to be helping their own customers. My cat Gracie was seen that day for vomiting and an earache. On 8/3, Dr. Timiney left a voicemail stating Gracie's blood work showed an elevated Amylase level of 2,500 U/L (their normal high is 2,200) and crystals in her urine. In the voicemail, she explicitly stated that Gracie needed a specialized prescription therapeutic diet to address these issues. I spent two days calling back to get the food and prescriptions, but my calls were repeatedly ignored. On 8/4 at 10:00 AM, my husband and I went to the clinic in person desperately trying to buy the prescription food the vet recommended. A staff member named Taylor explicitly refused to give us the prescriptions, refused to sell us the food, and ordered us to leave the premises. She actively blocked a sick animal from receiving its medication. When we left, she sarcastically told us to "have a good day." After Grand Paws kicked us out, we started reading other people's online reviews of this clinic. Realizing through their past history that we were never going to get the help we desperately needed from them, we knew we had to get Gracie quickly to another qualified veterinarian. Hours later at 4:37 PM, Dr. Timiney left another voicemail admitting she knew we had been trying to call back and stating she heard Gracie was now declining and might need urgent x-rays. This proves the clinic knew my cat was getting worse, yet they chose to withhold her medicine and kick us out earlier that morning. We rushed Gracie to Bell Parkway Veterinary Hospital, where the amazing, professional staff immediately stabilized her with pain meds, anti-nausea meds, and her therapeutic food. Grand Paws practices patient abandonment and has zero empathy from the front desk down. Avoid them at all costs if you love your pets.

My fur baby got some of his teeth removed. The doctors and staff here are so professional and…read morecaring they go above and beyond to answer all your questions. A+

We brought our dog Scout in for a routine neuter, and the experience after surgery was extremely…read moreconcerning. When I picked him up, he was completely panicked--jumping, uncontrollable, and clearly not in a condition that felt safe to take home. I questioned it, but was told he was "fine." The next day, he showed significant swelling and signs of pain that didn't seem normal. We were told to text or call with any concerns and that post-op checks would be no charge--but when I reached out, I got no response. Calls were routed elsewhere, and we were essentially ignored during a time that felt urgent. After finally reaching another location, we were told to bring him in immediately. He was prescribed additional medications, but the issues continued--swelling, inflammation, and abnormal discharge. When we returned again, the recommendation was either a costly culture test or to continue the same treatment, despite ongoing symptoms. At that point, we were also told future follow-ups might be charged, which contradicted what we were originally told. The biggest issue here isn't just the complications--it's the lack of communication, responsiveness, and consistency in care. When something goes wrong after surgery, you need to be able to reach your vet and feel supported. That wasn't our experience. I would strongly caution anyone who values reliable post-operative care and communication to think carefully before choosing this clinic.

I had a full on crash out the other day. I'm not proud of it, but it happened. I work in…read moreentertainment, so I travel a lot. I take my cats on the road. Anyhow, Buster got sick. He was really sick for the first time. I thought he might puke himself to death, so I ended up taking him to the cat hospital. When I got there, they snatched him and put me alone in an interrogation room... for two hours. Then they showed up with paperwork that indicated I had to sign and agree to a $1500 fee if I wanted them to fully resuscitate him. The second page of the paperwork listed all of the tests they were going to do on him once I signed. The bill for the tests at the bottom came to just under 6k. I asked if the vet had even looked at Buster. "Not until you sign the paperwork." And then, I flipped the fuck out. I had a complete Steel Magnolias moment. I started screaming. "I don't care how much it costs, give me my cat right now." They brought Buster back to me and we left. I called someone I knew who was local to Arizona and she told me to take Buster to Petsvet. I called Petsvet, and they got him in immediately. The doctor examined Buster right away, and I told her my story. I mentioned that we were from the City and Buster had only been to one doc on the UWS his whole life and he'd never been this sick before. I also told the doc that I had just flipped out in the place where I took Buster first, but admitted that I overreacted and explained that I'm from New York and never had any experience like that before. She seemed to understand. She looked at me, nodded and said, "Don't worry. I'm from New York too. I've got this." Anyhow, she fixed Buster. He's not perfect yet, but he's a thousand percent better. I am so relieved that I was lucky enough to find Petsvet. I don't like writing bad reviews, so I'm not going to trash the first place I went in AZ, but I wanted to take a moment and tell you that I give Petsvet my highest recommendation for their care of Buster, their professionalism, their obvious love of animals and the people who take them on tour.

I've been coming to Petsvet Animal Hospital since we moved to Arizona. One of our family members is…read morea gray shorthaired kitty in her late teens who had hypothyroidism and kidney disease, a common old age sickness in cats. We've been monitoring her blood and adjusting medication accordingly along with the help of Petsvet. This Tuesday, I called in the morning because our cat stopped eating and started hiding and sleeping all the time for two days. I thought her medication needed to be adjusted. We were able to come in that afternoon. Dr. Kimberley Beaubien, DVM, saw her and took a blood panel. She came out to the lobby with the results after a half hour and sat down next to me on the waiting room couch. She explained that our cat was in serious shape and in full renal failure, possibly also with cancer. Our cat hid this so well until two days ago. Dr. Beaubien showed such compassion, caring, and understanding throughout the whole process of realizing we would have to say goodbye to our beloved family member today. She is a cat lover so I recommend her to anyone who wants to find a vet that loves cats as much or more than the cat's family members. She found a nice blanket for our cat for the procedure and let me be beside her, petting her the entire time. Afterwards, she came and found me to let me see her one last time, in restful peace. Our cat looked so happy and peaceful. I was so grateful and thankful that she got me and let me say a final goodbye. I cannot thank Petsvet enough for their compassion and care. I would also like to thank Olivia, the technician, for her care throughout the process.

This place is unbelievable. Very friendly and caring staff. Dr. Hosking explained everything to us…read moreand was so gentle in treating Emma. The place is immaculate. This is a great place to go if you need an urgent care visit. The price was very reasonable for a visit. There was no wait. I absolutely loved this place. So glad we took Emma there tonite. 5+ stars all the way.

So here's my update. After a few days the staff at Livewell followed up with me via phone to see…read morehow my pet was doing. I explained that she was showing improvement but that her cough persisted. A few days after this all test returned negative results. With the cough continuing she was prescribed an antibiotic for one week. After application of the medication she showed significant improvement and now, about a month later, the cough seems to have disappeared. She's happy and healthy again and this is a huge relief to me. I really enjoy seeing her this way once again:)) I want to thank everyone at Livewell for being such professionals. For all you veterans out there make sure you ask for their veteran's discount. I didn't ask about this discount when I initially paid. It was refunded to me when I returned for my pet's medication and they learned that I am a veteran. Once again true professionals! If it weren't for pricing that I previously referred to I would give five stars. I'd like to give 4.5 stars but the system will not permit this. Everyone at Livewell... JOB VERY WELL DONE!

I have 3 dogs that I bring here regularly for routine exams and vaccines. The atmosphere is always…read moregreat. My dogs are territorial and reactive to other animals, so the staff are always accommodating when I arrive and clear the office so we can pass through. All 3 dogs love the doctors here and that's enough for me because they don't care for other humans aside from family. They take extra care and get to know each and I appreciate that. It was my first time boarding here and I cannot recommend them enough. I get daily photos/updates and they disclosed everything I needed to know before-hand. I love that they are never out with other dogs, just same households if requested.

I truly cannot express my gratitude for the staff at this office enough. I brought my dog in after…read moretaking her to the ER and being quoted nearly $3000 for a chest x-ray. My poor pup was struggling to breathe so I called every vet in Arizona. This was the only office that answered. They even held an appointment for me when they really didn't have any availability. I showed up 30 min early and I expressed my concerns (I was absolutely distraught, and they were extremely understanding and patient)...they brought her right back. She got a chest x-ray and I was told she had mild pneumonia and we got antibiotics. Dr. Erickson answered my million questions and was so quick with the visit even though he was tightly booked. Kelley was also amazing and was so calming and reassuring. The next day, Kelley called me to ask for an update on my dog. She is doing WONDERFUL now 4 days later. We spent about $450 for an exam, x-ray, and antibiotics. Still WAY cheaper than what we had to pay at the ER ($700) just for some injections and oxygen. I truly am so grateful that I finally found a veterinary office that puts the owners and pets first. I will definitely be bringing my dog back here. Thank you again.

Kudos to all the staff here on 3/25/26. I called earlier in the day to make a euthanasia…read moreappointment for my sick senior dog. When we arrived I had my husband go check us in, because I didn't want to be crying in a crowded waiting room. He didn't even make it inside when my dog had a seizure so I honked the horn to get his attention. But he wasn't the only one, staff were already responding to us and taking her back immediately. I was so emotional, everyone was so gentle and kind. They took care of her and gave her meds to stop the seizure before the euthanasia. They took their time and made sure we understood what was happening every step of the way. They let us take our time with her when everything was over and let us stay for her pawprints and for as long as we needed. This was such a painful day but we appreciate the excellent care of all the staff we interacted with

I so appreciate Lovet White Tanks. My first visit there was of an urgent nature and everyone was so…read morekind, from the phone call until we walked out the door, each person greeted us with a smile and hello. My dog was very well-cared for and I knew then I'd be switching to this vet for good. My dog had her shots yesterday and, again, everyone greeted me warmly, calmed my dog, and were professional and efficient. Dr. Rosales took her time to make my dog comfortable and answer my questions and her tech Kim made the whole visit smooth and easy. I can't recommend this vet practice enough!!