i'm new to the area and have been procrastinating choosing a new vet, my cat wasn't feeling himself…read moresuddenly so i chose to take him to premier vet care and they did such a great job! i have a very timid/shy cat and he loved and felt comfortable with every single person that helped us. Thank you to the team at premier vet care for going above and beyond! I'll continue taking all my fur babies here.

Original Vet was awesome, I begin to notice chances that weren't good and found out the owner had…read moresold his place and the new owner wasn't taking care of anything. Groomer was told to avoid talking to me since they double vaccinated one of my puppies! I was very upset along with my husband had passed away. I watched my puppy to make sure he was ok. Needless to say I left. I've been gone since July/Aug 2023.

Excellent care of my 7 lb Shih Zhu. She was in no pain and is healthy and happy!…read more I don't have any further information but I am going to go to them for my pet care.

Dr Hamlin is the very best Vet around, he does the right thing because he has experience and truly…read morecares about his patients, he was born to to this. So many vet practices have sold out to the regional chains, like my previous Vet, where their focus is forced to shift to turning numbers who happen to be peoples pets. At Mercy Animal Clinic, they have their priorities in the correct order. I highly recommend them. The staff is phenomenal, warm and friendly. Lacy B

I want to add this to my original review because my opinion of this clinic continues to grow higher…read moreeach year.. My most recent visit to Centerville Road Animal Clinic will always be in my memory. My oldest and sweetest dog had become ill. Then very quickly he was very ill. He was unable to eat, or take his medications and he was suffering. When I brought Lewis into the clinic; I had gone without sleep and was extremely stressed out about my poor dog. The staff there are honestly special people. They treat you like you're an old friend. It was Dr. Stanek and two members of her team there that day. Words fail me to describe the genuine thoughtful goodwill they showed me during that visit. Dr. Stanek gave me the choice of how to proceed with Lewis and I chose euthanasia because his quality of life had already been rapidly declining even before he became so sick. Due to the gentle kindness of Dr. Stanek and her staff; I got all the way home before breaking down in tears. But I hope they know how grateful I feel to them for getting me and Lewis through that hard decision. I miss him a lot but It's a comfort to know that he's no longer suffering.

I took my cat, Tooks, to this vet this morning at 12 p.m., & had an experience with Dr. Julie that…read moreended HORRIBLY. I called ahead to explain that my cat has a deformed claw that grows into his paw pad, I came in for a SIMPLE TRIM. Normally, we go to Terrell Veterinary Center where they handle this perfectly -- no cutting the quick, proper care, antibiotics, everything. I only came here because I couldn't afford the usual ~$180. That was a HUGE MISTAKE. WHAT HAPPENEDThey took Tooks to the back to trim his normal nails -- that part seemed fine. Then Dr. Julie came in to handle the problem claw. As soon as she started, my cat SHRIEKED in pain and hissed -- something he NEVER does. When I looked at the table, there was BLOOD EVERYWHERE. They had clearly cut his quick. That has NEVER happened before with my regular vet. At first, I tried to stay calm because I know accidents can happen. But then I saw the claw they removed. When I picked up the claw from dr.Julie placed on the sink, I realized they didn't just trim the part in the paw pad -- THEY TOOK OFF WAY MORE THAN THEY SHOULD HAVE. I was holding basically the entire visible portion of the claw, not just the tip. THIS SHOULD HAVE NEVER HAPPENED. LACK OF EXPLANATION & CAREWhen the assistant came back, there was NO doctor present. No explanation for the bleeding. No instructions. No antibiotics. Nothing. When I asked why the quick was cut, I was told it's something that happens "pretty often." That is NOT normal. I have multiple pets and trim nails regularly -- I have NEVER cut a quick. CONFRONTING THE DOCTORWe went back inside to speak with Dr. Julie. She did not agree with antibiotics, claiming the nail wasn't infected -- even though we already had it checked and knew it likely was. Then she finally prescribed them. Then she claimed the nail "broke off" beyond what she cut and that it must be a part of his deformed nail and a weakness. That is COMPLETELY WRONG. His nail has NEVER broken like that before, and I have handled it many times myself without issue. AFTERMATHWhen we got home and checked his paw, it was WORSE than expected. I cannot see his nail AT ALL.It is bloody, swollen, and has discharge.There is NOTHING where the nail should be. We contacted our regular vet, and they confirmed THIS IS NOT NORMAL. They told us not to use the antibiotics given and to come in IMMEDIATELY for an urgent appointment. FINAL THOUGHTSI am EXTREMELY ANGRY and upset. Dr. Julie insisted everything she did was normal and blamed it on my cat's deformity instead of taking responsibility. SHE CLEARLY MESSED UP. I don't know if this will cause permanent damage or if my cat will need further procedures from this specific incident until my vet appointment with my trusted doctors but I fear that his nail is going to grow back more fucked up then it was before. I feel sick and disgusting, the whole setting was un-professional and uncomfortable. WARNINGI WOULD NEVER COME HERE AGAIN.I WOULD NOT RECOMMEND THIS PLACE TO ANYONE FOR NAIL TRIMS. They openly admitted it's "common" for them to cut a cat's quick -- that alone is unacceptable. It shows a lack of care, skill, and concern for animals. I will be including before and after photos, along with the claw that was removed. This experience was COMPLETELY AVOIDABLE and should NEVER have happened.

Great customer experience. They truly care about the pets there. Highly recommend…read more Pricing is very reasonable as well.

Loyal for 5+ years... but the moment I spoke up, I was shown the door…read more I've brought both of my dogs here for over 5 years and spent thousands along the way -- never once a "thank you" or any acknowledgment of that loyalty. Lately, scheduling visits and auto reminders disorganized with unclear communication. When mistakes happened, I calmly expressed frustration (no yelling, no cussing -- just a concerned pet parent trying to understand). Instead of listening or trying to make it right, they basically told me they didn't want to be my vet anymore. After years of trust and business, that's the response? Our pets deserve attentive care, and the humans paying for it deserve a little respect. I truly hope they improve how they treat long-time clients in the future.

Dr. Dave is AMAZING!! He is super kind hearted and REALLY cares about animals. He is the Absolute…read moreBEST when it comes to horses!!! He has helped me so much with my horses feet. When I couldn't make it in to the vet, I email him videos, etc... He always answers and gives his professional advice on what to do! I would recommend him to anyone!! I'm so glad that I found him!! on a scale from 1 to 10..(10 being the best)... I'd rate him at 20!! Thank you Dr. Dave and Rockwall Equine for being the most professional and compassionate vet around!! ~Jennifer Gathright

I take my horses, dogs, and cat to see Dr. Celella and Dr Brittain. I have been going to this…read moreclinic for at least 16 years and have never been disappointed. The vets are kind, friendly, and most importantly incredibly knowledgeable. They have never steered me wrong and they will be my vet clinic as long as I have animals.

I had a great visit today with my new rescue puppy Bo. He was very timid and scared, but both the…read moretechnician and the doctor got on the floor with him and made him feel comfortable. They were great and very knowledgeable. Will definitely use again.

Thrive Vet in Wylie provided exceptional care for my son's senior dog who was visiting our home. At…read more15 1/2 years old, deaf, and blind in one eye, he needed gentle and compassionate attention when he developed a tooth abscess. Thrive was able to see him immediately when other clinics couldn't. The entire team--from the front desk to the vet tech--was welcoming and caring, and Dr. Taylor was thorough and kind while outlining the next steps in his treatment. Their prices were also very reasonable. We highly recommend Thrive Vet to anyone looking for prompt, compassionate care.

I can't say enough good things about this vet clinic! Their hours make scheduling so easy, it's…read moresuch a relief not having to rearrange everything just to get my pet seen. The staff and doctors are absolutely wonderful, kind, professional, and genuinely caring. They take time to explain everything and make sure both you and your pet feel comfortable. It's an easy choice bringing my pets here every time!

They wipe a used rectal thermometer with aloe wipes and reuse it. When I objected, the vet Rachel…read moreHenson shrugged: "Diseases don't spread through the anus. We disinfect sometimes." Really?! She refused to give prescription because I questioned her logic.

Dr.Williams is a hero! I would recommend her clinic without any hesitation, she saved our Shorkie's…read morelife. We really thought our little guy Rambo was a goner when we took him in because of how severe his symptoms were. He was having kidney failure due to several kidney stones. The doctor was able to surgically remove them, and restore him back to good health. We are forever grateful to her and her amazing staff! Everyone there is so kind and professional. Thank you Dr. Williams!

if you want a place to get shots and a check up this is it, but anything more than that go…read moresomewhere else. I had been going here for years and had decent experiences. I felt a little dismissed in some convos but I brushed it off because they were easy to get into, and did answer most of my questions. My husband and I moved and had a final appointment with them for shots and all the yearly things then a few months later we noticed our pup had really bad breath and her feet were itching very bad so we found a highly rated vet in our new area...turns out our sweet baby had a gum disease that had been developing over YEARS (I took her yearly if not 6 months to get check ups) and a skin disease as well. they felt bad for us so they did all the tests to confirm for free and only charged us for the visit. she has had to get 21 teeth extracted as a result and luckily her skin disease is cleared up from their treatments! i'm so disappointed in CACC, they always check her teeth and gums and have said they were fine in the past (even 2 months before we went to this new place), same with her skin, they just always gave an allergy shot. they are a good vet if your pet is sick, but as far as preventative and other treatments I would suggest going somewhere else.