Called for an estimate on a annual maintenance contract for my commercial building. Tech arrived…read moreand said he didn't need to see the roof top units. He would email me a review and contract in 2-3 days. That was 3 weeks ago. If your not going to follow thru, drop me an email and say so. I guess either they are not interested or incompetent? Bad business practice.

Very professional company. Very knowledgeable and solved my problem. Highly recommend this HVAC…read morecompany!

Editing my previously bad review because I am now entirely satisfied: there was a bit of…read moremiscommunication when the job was done at first but Saadeh replied immediately to my review and showed up the next day and acknowledged that the work wasn't properly done. He quickly made things right and really went above and beyond to do things properly. Really appreciated his honesty. Saadeh is very knowledgeable and works well. His customer service was great and I will definitely call him again next time. Thanks Saadeh!

Navien combo expert ,responced on my request very fast,cane to see my needs and we make schedual…read morefor replacement .He came to do work ontime and started to work .it is show than he is very reliable person,profecional.Job he did was done nicely than previous instoller. Thank you Saadeh!

I called a repair co who I will call thieves to Fix my…read morerefrigerator, who came to my house and didn't fix my refrigerator and tried to charge me over $650. I told them my part was under warranty which they didn't care to apply to the bill ... I then called A&A refrigeration and told him what happened... He told me it was only my thermostat that was the problem which didn't cost much at all, and he had my fridge working in perfect condition in a short time...He helped me print out the warranty, which I would never have known about, and supplied me With phone Number of whirlpool who honored the warranty and they sent it to the thieves, so they would stop harassing me for the $650 and my fridge still wasn't working .. I can't thank A&A refrigeration enough for being top notch and so honest and helpful !!

From the owner: AIr Conditioning Experts Best Price…read more A & A Refrigeration has been serving Essex and Morris for over 25 years. We can do air conditioning repair services, air unit installation, appliance repair services, fan motor replacement, refrigeration repair services, and more. Call us today for more information.

My ceiling is leaking from the central air conditioner he installed and he has ghosted me won't…read moreanswer phone class or text messages

Charlie was great. My AC was leaking, gave him a call and he was here in less than 30 minutes…read more Pricing was reasonable and he did a thorough check. Definitely recommend!

We were stuck on a 99 degree day and woke up to our AC unit not working. Within minutes of me…read morereaching out, I received a call back and they were at our house within an hour and a half. Very professional and friendly. They diagnosed the problem quickly and had a replacement part on hand. Great service! Will definitely call them again!

UMG helped with out heating when something went wrong. The team answered my questions, fixed the…read moreproblem immediately, and made us feel very comfortable. Would highly recommend!

Good experience with Edward. Knowledgeable and arrived during the expected window. He seems busy…read morebut that's ok because thankfully the weather was still fairly cool. We had a clogged drain pipe so water was leaking into the pan below the HVAC unit. Eduard came and diagnosed the issue, fixed it quickly and it's been 1 week since and no issues. Price was reasonable because we pay for his expertise in being able to resolve the issue. Definitely recommend! Can't hurt to give him a call.

I placed a service call for my baseboard heater thermostat not calling for heat to my burner, they…read morecame onsite as scheduled, have it tested and recommended me to replace the thermostat; that resolved the issue. Since then, I never had any issues with the thermostat, it's been perfectly without any issues. I will call them for any further work related to my thermostat. I only paid for the service fee, that was cheaper to afford.

I requested a quote for mini split unit for my house. Unfortunately I was unable to utilize the…read moreservices, Miguel was very helpful in providing information I needed to have the job done properly with another vendor. His professionalism and honesty was outstanding and what is needed when working with contractors. I would recommend them.

I contacted Urban Mechanical via Yelp to see if I could get a technician to do a maintenance check…read moreon my central air A/C. It has been five years since any technician looked at it. While it is currently running (knock on wood), a guest recently remarked that the filter on my external fan unit looked dirty and that you're supposed to get annual maintenance on these units. As part of the Yelp message process, I left my contact information and provided two photos. Eventually, Urban Mechanical sent a message via Yelp to contact them via phone. I called by phone and spoke to the owner, Hector. He looked at my Yelp information and confirmed my request. He then told me that he had a 4-week backlog of appointments and apologized that he didn't have time at the moment to service my request. He said that if I texted him my contact info directly, he could reach out to me if there were any cancellations in the next 4 weeks. Although Urban Mechanical didn't have any appointment openings to service my request, I appreciate their transparency instead of just ghosting me. If they can be transparent about their scheduling, I am confident that they will be transparent about their work. EDIT: I received a call from Miguel a few days later that a cancellation happened -- he actually followed up, which doesn't always happen with other vendors. He came over at the appointed time. He had shoe covers to prevent tracking stuff indoors from his work boots! He did the inspection of the interior and exterior unit and cleaning. Miguel explained to me what he was doing and why and had no problems whatsoever in answering my questions. (I was like a kid asking "obvious" questions, but I really didn't know much about the AC system -- that exterior unit "filter" I described earlier was actually a coil.). Miguel was very thorough with the cleaning. The exterior unit was really dirty and he had heavy duty cleaner fluid and attached the bottle to my lawn hose and washed down the unit. Then, he dried it up with his towel. Miguel did find some potential mildew/mold build up, but this required installing a UV light, which was not covered in this service/inspection call (which is fine). He would prepare a proposal with several options to address that. In conclusion, Urban Mechanical has excellent customer service and does thorough work, so they deserve this 5-star review.

Fixed my major need to flush my hot water heater. Fixed my kitchen faucet. Helped me plan for…read morefuture work to fix my bathroom faucet. Very helpful. Jana

Back in October, I called them to start up my furnace since it wasn't turning on. The technician…read morethey sent spent about 2 hours trying to diagnose the issue. He cleaned the furnace out and changed the filter. He then said the "heat exchanger is burnt out because it's purple" handed me a bill of $535 for the cleaning and left me without a working furnace/without heat when I have 3 kids. He said he'd call back once he spoke to his supervisor about what he can do about the furnace. I called the office 3 times over the next two days and they literally left me hanging. So in the end, they took $535 from me and never fixed the issue. I called pseg and they got my furnace working with minutes at no cost. Pseg said the drain tray needed emptying. That was it.

In the midst of the heat wave, my AC unit was not working, and our house was at 79° for two days. I…read moremessaged Eco Airflow on Yelp and they responded within about 20 minutes that they could have someone over to take a look the following day. They came and were professional, replaced the capacitor, cleaned my unit, and now we have working AC again highly recommended to anybody.

Adam and the Team from Eco Airflow were punctual, courteous, knowledgeable & efficient. I…read moredefinitely recommend Eco Airflow for any HVAC work you are looking to have done.

Had one of our 2 AC units go out. Given they were old, using R-22 Freon, another company stopped…read moreby and said only solution to replace for $8K-$15K without really assessing. Blueray (Sam) came by and found that a broken wire (thanks Huskies) was all that was causing the issue and the unit was just fine. One hour later that was repaired (plus some advice on cleaning the units) and we saved ourselves thousands based on real advice and much better quality than the other place we called first. Highly recommended based on quality, thoroughness and friendly service. Plus was in and out same day I called.

Great service, efficient, knowledgeable and pleasant to deal with. I had called a local AC service…read moregroup and was scheduled for a week out. We had no AC on the second floor and needed it fixed ASAP. I searched on Yelp and found Blueray Heating and Cooling, I called them and was told they would have someone there in two hours. Matt showed up on time found the problem and explained everything that needed to be done. Matt had the parts on his truck, fixed the problem, tested and cleaned the unit and now we have a cool second floor. I highly recommend Bluray Heating and Cooling.