Working with Anne to help plan our honeymoon to Italy was great! She exceeded our expectations with…read morethe planning process by reworking the itinerary to fit around my Husbands' market trading schedule. She listened to our budget amount and got as close to it as she could, while prioritizing the 'hotels' money for our most desired destination, Positano, which was such a dream come true. She provided us with a list of tours and activities that we could choose from for each location and those did not disappoint! Anne is well skilled and highly recommended!!

I'd give 10 stars if I could!…read more Anne McCulloch and the team at Premium are the best in the business. I have used Anne for over 15 years, for international business travel (million+ miler) and leisure travel (average two international trips per year). Anne is committed to giving her clients the best travel experience at the lowest cost possible. She is knowledgeable and dedicated to getting every detail just right based on client needs. Additionally, she is a champ at support during any travel crisis. We have had a few, including the need for a medical airlift from Jamaica after my husband had an accident--at half the price our insurance quoted us for the same air service! We have recommended Anne to many friends and they also rave about her service. We moved to FL four years ago but I will never switch travel agents!

If you need a passport or renewal save yourself the time!…read more I spent a month in the attempt of getting a passport appointment trying 5-10 times a day. I waited five hours on hold only to be told you have to be 72hrs to travel to renew! The post office was a horrible experience at Detroit Main. The woman jerked me around for 45min, Took 2 photos which in end game were not clear enough pixel. The post office told me to mail renewal in. They do not handle renewals. My sister recommended International Express when she used several years ago. She received passport in three days for company travel. I phoned, got next day appointment which was July 20, 2021. The gal at desk was beautiful, kind, quickly handled my stress! I explained my experience. She took another photo in which looked like normal me, not the worst you could show! She told me to expect passport around Labor Day! Today August 18, 2021 I received my new passport priority express! Thank you for such a terrific experience! I am writing this to highly recommend the fee is worth the service! Professional, quick, no stress! See you next time go see Tracy Lezotte! I also stopped in the Detroit Main Post Office so they know who to recommend when they cannot help. Thank you so very much! PCN building next to Ruth Chris....walk in lobby, and walk past all the elevators to the end of hall turn right it is in the Travel Agent there! Easy to get an appointment, easy to find!

I used the services of International Express Services to obtain a Visa for an upcoming trip to…read moreBrazil. I received my Visa in approximately 24 hours. Great service, very professional and a great pricing. l highly recommend International Express Services, and plan to use them in the future. Special thanks to David Skinner.

Excellent service. Listen and accommodated special request. Our agent,Karen, was friendly and…read moreattentive. The hotels were excellent.

Probably the easiest vacation I have ever planned, staff was extremely professional and friendly at…read morethe same time, reliable and I would recommend them to anyone, business or pleasure, they handled everything perfectly

I have used Cadillac travel to book multiple trips and have always received great service and…read moreknowledge from Angela and David. Thanks for the help guys, I appreciate it!

I will never use this business again! I had to repeatedly ask for receipts to be emailed as I was…read moredesignated to make payments on the behalf of others. Due to the pandemic not improving we decided to cancel the trip as we were travelling outside of the country with children and someone with pre existing health concerns (We planned last year and thought things would be better now). Once cancelled I did not hear from our travel agent Linda for days to know if the trip was successfully cancelled or when we should expect a refund etc. I had to reach out to her and once we finally spoke she told me that the trip was cancelled and we would not receive our deposits. How unethical and unprofessional to not make a client aware of this before cancelling. My family and I loss over $1300 in deposits. Not to mention there was NO written verbiage in our contract or emails that stated deposits will be forfeited due to cancellation. Which I mentioned to Linda. We also had insurance by the way. I also asked why was I not informed that there would be a loss prior to cancelling the trip. All I received was an apology of miscommunication. There can be no miscommunication if there is NO communication!! I feel this was very low level service for someone who claims to have been in the business for over 20 years. I feel there is a bit of shady business here and I recommend you look elsewhere.

Well.... how should I start this?…read more I met Shevone about three years ago. When she worked at a different travel agency and she has been my travel agent ever since. Our first experience, she sent us to Cancun for a bachelor party. It was the best time I have had in my life because of how well she put together our package. Our flights had no long layovers. We went direct from DTW to CAN. Also, how we were taken care of at our hotel is out of a storybook. They brought us amazing cocktails and apps to enjoy while checking in it was like we were in a lounge enjoying a good time and it's all because of the special touches of our travel agent. It's amazing how we were upgraded to suites because of Shevone and her relationship with the hotel. (She has A big client base and earns pull with big hotels to send her clients to) All in all I couldn't be more pleased with the way were treated and that was most important. So for VIP treatment I recommend this agency.

Shevonne is the best travel agent ive eber used! she has booked my wife and i now 3 vacations…read moreincluding our honey moon! every trip shes booked for me ive never had a problem and everything went exactly how she told me it would! we've always gone with what she recommends and it never dissapoints! from the air travel to the ground transportation she makes sure youre covered all the way! the resorts have always been amazing! i recommend everyone use her!

Twice spoke at length with Tricia for help with a trip to Italy, twice blown off with no phone…read morecalls returned. I hope she's better to other clientele than she was with me. Not impressed.

Tricia was the most delightful, patient, fun, kind, and understanding travel agent I've ever spoken…read moreto! I really enjoyed working with her and would work with her for any future travel needs. Highly recommend!!!

Stacey did a fabulous job, taking care of all our needs, including having a walker delivered right…read moreto the hotel when we got there. We will have her plan all our future trips.

Stacey does an amazing job finding great places to vacation and she always organizes our trips with…read morebeautiful itineraries too! We are so happy to have her!

I've been a return customer of Livonia Travel Services over the last 8 years and these guys are top…read morenotch in their professionalism, knowledge of world-wide travel, skills in finding the best deals, and their customer service during the vacation for any issues and questions that arise. Using this team of travel experts has taken all the stress and pressure out of planning a vacation. They planned an entire Mediteranean vacation for us which included flights, hotels, necessary transports, a cruise through the Greek Islands and a trip to Italy visiting Rome and Florence, including the high-speed rail transport from Rome to Florence. All our accomodations were perfect, they set us up with all the documentation, emergency numbers, instructions to help us get through each part of our trip. On one occasion, we had a hotel booked in Rome, Italy (confirmation numbers and all) and upon arriving there was an error in the hotels system that was delaying our getting into the hotel) We didn't know what to do and so we called the Livonia Travel Agency (from Rome around noon - about 6am EST) and right away, the representatives at Livonia Travel Services were calling the hotel to resolve the issue. A half hour later, the hotel consierge approached us and took us to our room. I remember being so worried that we were going to have find another hotel last minute with all of our luggage, but thank goodness that didn't happen. That sort of thing definitely happens and it was great to see the Livonia Travel Service have our back and set things right. We will definitely continue using Livonia Travel Services in the future - the service is consistently thorough, knowledgeable, affordable and SO worth it. Planning big vacations are a big job... and I aint got time for that!

Volare Travel has exceptional customer service. Robin and the team at Volare did an amazing job…read moreplanning an extensive and complicated trip for my entire family to Sicily and surrounding areas. We had flights coming in from China, London, Chicago ,and Detroit all into Sicily . All our transfers, and beautiful hotels were booked for us. All the providers they hired were professional and friendly. The detailed itinerary provided by Volare travel was invaluable to help us keep our 16 day adventure on track. Robin was ever so patient with all our questions and changes throughout the planning process.

Volare Travel is the BEST!!! My wife and I have been using them for years and are never…read moredisappointed. Linda, the owner, and her staff of outstanding travel agents can make your life very easy. They have years of experience and will use their knowledge to make your travel plans outstanding. Try them once and you will agree that they are the BEST!!! Terry P.

The problems with this place started with the name....replace DETROIT with Royal Oak/ Warren and…read moreyou're getting warmer. Really this tour is only a good idea if your nostalgic for a school bus ride, cause that's what your going to spend most of your time doing. Let's take this step by step. Even finding this "tour" was a fiasco. Their website tells you to meet at a Magic Shop (closed for the day) and a Bar (closed forever). Needless to say we were confused as to where things started, only when we found other similarly confused people in the alley did we realize we were in the right place. Once the group congregated, things didn't get much better. The guides didn't introduce themselves, didn't explain the equipment that we'd be using and didn't educate anyone on what we should expect from the night. Given that the thing is called Haunted DETROIT tours, I figured we'd head downtown to some old creepy places....holy crap was I wrong. We got on the bus and after about 10 minutes we pulled into a Walgreens at 12 Mile and Rochester....WTF?!? A haunted Walgreens? Nope...we had to play frogger and cross 12 mile to visit the Royal Oak Cemetery. No one could really explain why. No stories of specific events unique to this cemetery. We just stopped at a couple of headstones, a few people fidgeted with the Radio Shack ghost hunting equipment, others took pictures of nothing in particular. After a few moments we were back on the bus. Next stop was the Orson Star house in Royal Oak. By pure accident the caretaker of the place stopped by. She was nice enough to let us inside. The place was definitely old and creepy. But, I was left wondering, what was the plan had she not rolled up on us? Were we just supposed to peek inside the windows like a bunch of damn peeping Toms? Seriously what the hell? From here, it's hard to decide which of the final 2 stops was worse. Following the Star House, we went to a park in Warren, some spooky woods or anything like that just a regular park, lighted tennis courts, picnic pavilion, playground. We were told that this park was known for drag racing in the 50's and 60's. As a result there were many wrecks and deaths. We were told if you listened closely you could hear squealing tires, engines roaring and occasionally mental crunching. They also said that if you took pictures, occasionally headlights and tail lights would "mysteriously" appear....well no shit! We're 500 yards away from 13 mile rd. Duh. Oh and the icing on the cake here was we were told that if you looked at a certain tree a face would sometimes appear. Some tree branches and empty space looking like a face don't make it haunted. Beyond that look at Karl's review, he pretty much nailed it regarding the Post office and the overall experience. I didn't read any reviews till mid way through this "tour" to add insult to injury I learned that I got screwed out of a free cookie because camp Ticonderoga is off the itinerary....bummer

Had a Blast!!!! Was able to use the ghost meters and took…read moresome great pics. Ended up getting a few Orbs in my pics. Thanks to everyone involved with the tour. Looking forward to next year's tour :)