I needed help with my iPhone. The store was very busy but I was quickly greeted and signed in. In…read moreless than 10 minutes we had a tech guy come over and attend to my questions and he cheerfully help me out. Very polite and helpful.

I a custom spec MacBook Air through Apple's customer service and requested it be delivered to the…read moreAvalon store so that I could take advantage of an appointment pickup that included 30 minutes of setup at the "genius bar". I left without the MacBook after an hour or so because there was no direct support from the staff. The genius bar was basically a couple of apple store employees trying to assist well over a dozen people; rotating between them. There was certainly no one on one support but for maybe 30 seconds at a time. Perhaps my expectations were too high, or I was led to believe there would be a short 'sit down' with someone to help me log in and familiarize myself with the product. The MacBook was almost $2k plus monthly subscriptions. I had a terrible experience. It really is disappointing because I still need a new laptop and was absolutely looking forward to this new MacBook. Shame on them for providing the exact opposite experience that many others enjoyed. They even stated that my 14 day return window started the day I placed the order and already had 13 days on the clock, so 1 day to evaluate. I would have left with the MacBook and tried to book an online session or returned to the store again with a 2nd appointment to get setup assistance but the team lead said he could extend that window but could not offer anything written, only a verbal 'I got you'. Seriously disappointing.

Aaron quickly diagnosed computer issues, made recommendations and repaired our computer in record…read moretime at a most reasonable cost! I can confidently recommend them for any and all computer needs.

Cliff came to our residence and quickly solved a list of eight personal laptop issues. He also…read moreproferred some additional suggestions on other issues that are quite helpful. After a year in Atlanta with shoddy IT from another source, I now feel secure that when IT help is needed, It is available. I have dealt with computer issues since 1982. I have observed that the disperity between techs is huge. Cliff is at the top of the IT professionals. Also, he showed up, on time and has good people skills. Thanks Cliff and Peachtree Computers.

I am an older woman probably not what those young teck savvy people love to see coming! But I went…read morein to get a laptop and a new tablet. I was greated by Mel and had a wonderful conversation with him while I waited for someone to show me the products I needed. He contacted the store manager when he felt I had been waiting to long. Then Hayden came up to help me. He showed me several options for what I needed. He was so kind and understanding and informative. I feel that he did not take advantage of my ignorance. He also offered me options for protection plans and explained then very clearly. I was very happy with my visit to your store.

They recently did a full remodel and new layout of this location. Sadly I'm just not sure it is…read morebetter. It is different and looks newer but it just seemed messy to me. Maybe that is because it was around Christmas shopping time that I was here. I mean what store doesn't look messy during the holiday shopping time. I needed a PlayStation 5 for my son and I could not find one! Everywhere I looked they were on a wait list to get. My wife looked up BestBuy and was able to get one through the website and have it avail for pick up at this location... 5 mins from our house! The strange thing is when I looked it up nothing was avail?!? Oh well... it worked out perfectly and I was able to pick it up with no issue at all. It really went perfectly.

I dropped my work laptop to do a restart due to the previous employee logged into it…read more It was last minute and He had me done in an hour. He really saved me there so I can continue to be productive. Definitely recommend Js is my new place for any repairs.

Great dude! Even though we didn't have the pleasure of doing business - he was upfront and helped…read moreme with directions in buying a new computer! Great customer service to a stranger - HIGHLY recommend!

I went to see if they could help me open my computer up for a repair that I was doing on my own. I…read morespoke to a person who said they needed to look at it, but it could be either no charge or up to a small fee to take the screws out, depending on complexity. The person behind the counter when I arrived actually provided me with a set of tools at no charge to try on my own, and told to come back if I had problems. The tools enabled me to do the repair myself. I was so touched by their ethical, helpful customer service and, it makes me determined to go to Peachtree Computers first when I have a related task I need to pay to have done. I trust them.

This location has good reviews, but it looked like it was completely closed a few weeks ago. I…read morevisited in the afternoon but there was nobody there.

I've known Downs for 25 years. If you're looking for a professional locksmith, this is place to go…read more Experienced techs, wonderful customer service and great pricing. This company has been in business for 125 years!!! Let's all support such an amazing establishment!

beware. i donot use them anymore. my keypad quit working. so i called them to fix it. scotty came…read moreout and told me i had to put in a new keypad. of course i fell for it. all it needed were new batteries. so....just know that they will cheat you. do not use this company. GO SOMEWHERE ELSE