Do not shop here. Terrible customer service. I purchased $40 worth of balloons and they all popped…read moreor deflated upon arriving home. When I called the store to inquire about a refund, 2 employees hung up on me. The store claimed to have no responsibility for the balloons once they left the store. While I understand their position if it happened to one or two balloons, but when they all malfunction, it says something about their product. Additionally, the mark-up on their toys is wild. Stick to Amazon or Target.

We've been shopping here for 20+ years, buying gifts and supplies for kids and adults, for every…read moreholiday and occasion. At the moment the store is packed full of everything one needs for Halloween, which is amazing, but it's puzzling that while the owner goes to so much trouble to fill the store to the rafters with excellent product, the staff goes out of their way to be openly hostile to the customers. Unfortunately, shopping here is no longer a positive experience.

The balloon bouquet came out great and delivery was on point. It filled the space I needed and the…read morecolor scheme was just what I wanted

Marion and her team at World of Balloons absolutely crushed it…read more From start to finish, Marion was responsive, creative, and incredibly easy to work with. She took a rough idea and turned it into something way beyond what I expected -- the setup looked amazing and completely elevated the entire event. The quality of the balloons, the design, the colors -- everything felt premium and thoughtfully put together. You can tell she really cares about her work and takes pride in delivering something special. She was also punctual, professional, and made the whole process stress-free, which honestly is half the battle when planning anything. Highly recommend Marion if you want your event to stand out. She nailed it.

The store is very convenient for finding a good card for any occasion as well as gifts and party…read moresupplies. the staff is very nice and welcoming as well. Would recommend to anyone in the neighborhood.

The owner told us to f off and leave the store bc we wanted to feel some of the squishies they had…read more(btw the squishies r horrible) and when we left, she comes out and yells at us to leave the block for doing what she said (btw we left the store like she said). the squishies r so overpriced anyways and she is the worst owner ever. I only have this a 5 so everyone could see this, bur if I could I would give it a 0. I am never going these again

I purchased balloons with Hi-Float, but clearly, Hi-Float was not used--every single one deflated…read morewithin a few hours. Honestly, I'm not even convinced they used any helium... LOL. While I did eventually get a refund, it came with incredibly rude customer service over the phone and a demand that I walk in person to prove the balloons were faulty. The party ended up with no balloons, and since it was a holiday, I had no way to replace them in time. Bottom line: don't buy balloons here unless you're okay with sad, sinking balloons that don't float and even worse customer service.

ZERO stars, stay away from this store! I unfortunately had an extremely unpleasant experience at…read morethe Modern State on 3rd avenue. I have shopped there on several occasions for various gifts and decorations including balloons for my son's birthday. Today, I stopped there to purchase an Easter basket for my son. I initially picked up a wooden basket, but afterwards saw a cloth option and put the wooden one back. I asked the black man who is usually standing around in the store (not sure if he is the manager) if there were any other cloth basket options and he said no. I then went to checkout and pay for the cloth basket, while the cashier was ringing me up, he (the black man) approached me with another cloth basket. I initially thought he was trying to get me to buy two, but then he stated that I had two cloth baskets, I told him that I only had one, but he continued to assert that I had picked up two. He then asked to check the Trader Joe's bag I was carrying, which was shocking to me, my guess is that he confused the wooden basket I had with a cloth basket and I explained to him that I had previously picked up a wooden basket and showed him where I put it back on the shelf. I also then opened my bag to show him that I did not have another cloth basket. It was extremely embarrassing and humiliating to be essentially accused of stealing an easter basket. He did not apologize and kept mumbling about another bag. I obviously did not purchase the overpriced cloth easter bag, left the store and bought one at Target instead. I will never set foot in this store again and will make sure that my other mom and neighborhood friends will not either! I also unfortunately believe that this accusation would not have been made if I was a white woman. There are many google reviews about the rude customer service at this store, but the blatant racism was not something I was expecting and was very upsetting.

FIRST OFF THANK YOU, THANK YOU, THANK YOU!…read more We had Anna bring our vision to life for my baby's first birthday party last month. She drew it all out for us, we supplied all the materials and they got to work! It was just such a pleasure and relief to work with such good people that know exactly what you want! I would definitely recommend these people to anyone hands down .... They decorated two rooms for us at Blend Astoria and it came out to $650. So so worth it! We didn't have to worry about a thing. Again THANK YOU GUYS! You are a god send.

Got my daughters sweet 16 balloons here…read more In and out in a jiffy at an affordable price. The woman behind the counter was extremely sweet and friendly. Highly recommend for all your party supply needs!

Customer service commitment. Follow up in making sure delivery is complete. Order comes as desired.read more

Great selections! Best service! Reasonable prices! What more can you ask for? Support your local…read morestores and keep them alive.

I am speechless. WOW She planned my son's 1st birthday boss…read morebaby theme in less than 3 weeks. It was absolutely stunning and blew me away. Love her team and their hard work. She's honest and doesn't try to sell you which I appreciate. I promise you won't regret it. Go for it!

I contacted them last minute within 24 hours of my event and they were able to deliver! Beautiful…read moreballoon garland and table decor setup. They also came way before the party time to set up and were very communicative throughout the whole process and planning.

This place is OUTSTANDING. They literally have everything. Bachelorette decor, 30, 40, 50th Bday,…read moreGraduation, you name it! The collection is so eclectic and fun. This is an neighborhood gem. I recommend stopping by even if you aren't hosting a party. Nothing is overpriced. They have Halloween costumes, wigs, TONS of toys, balloons, everything! And to the reviewer who gave a bad review about the deflating balloons - get balloons the DAY OF your event! That's on you! This is truly a one-of-a-kind store and I love them so much. The friendliest staff also! NOTE: PAPER HOUSE MOVED ONE BLOCK TO 285 AMSTERDAM!!!!!

Spent $120 on balloons for my sons third birthday. Picked up yesterday at 5 pm while it was…read moreraining. The man refused to put balloons in a bag for me and told me they wouldn't get damaged. The first picture is what they looked like when they got home. The second picture is what they look like this morning for my sons birthday after I cut off the deflated ones. I wanted to support a small business instead of Party city- but do not go here. They are rude and unhelpful and a rip off.

This is my 5th year ordering my grandson's birthday balloons and Balloon Kings are the absolute…read morebest. The quality, the deliver, the service. I highly recommend this business. Thank you for continuing to be the BEST!

Terrible attitude and very bad experience…read more I stop by to ask them to put helium into a 6 number balloon that, they said need at leather 2 days in advance reservation.

I had a disastrous experience with this place and feel that I was scammed. They require cash only…read morepayment when ordering which should have tipped me off, but I was just happy to get such a good deal (also should have tipped me off--everything has a price). I ordered a balloon arrangement for a health fair I was running at a major hospital in NYC. The arrangement was to say "DIABETES" "FAIR" with the balloons for each word connected. I said this several times when telling the sales person what I wanted. I also made it clear, and it was written on my receipt, that the balloons needed to be delivery by 11am at the latest on Nov 12th. Well, Nov 12th comes along and it's 11:40am. I'm running around trying to get stuff together and didn't get a chance to call them until then. I ask where my delivery is. The woman says, "I don't see anything here. Are you sure it's today?" I say, "Yes, and the date and time that the order is to be delivered is on my receipt." Someone else then comes on the phone and asks incredulously, "That's today?!" Again I answer, "Yes!" Then she say, "just give us 20 minutes." Which I knew was impossible, because it would take 20 min just to get to me and it didn't sound like she had the order. I asked if the order was prepared and if it wasn't to just cancel it and give me a refund. But then they said, "Oh we can't do that, the order is already started." I told them that the event ends at 3pm so there's really no point since it will be halfway over by then. The woman refused saying she'd be to me in 20 minutes which was a complete lie since they obviously hadn't started the order prior to my call. Of course 20 minutes later, they're still not there. 12:50pm the delivery woman finally arrives (who I will say was very nice). She gets there and says the "T and the E flew away!!!" And then asks if I still need them? Like, hello, what am I supposed to do with DIABES FAIR?! They didn't connect the letters like they were supposed to either. Each was just an individual jumbo letter on a string with no weight attached (obviously since 2 letters blew away). She goes back to the store to get the other letters and I realize the "I" from FAIR is also missing, so I have DIABES FAR. I start tying what I have of the letters to the chairs since the letters are connected for me to make an arch with each word. Finally she returns with the E, T, and I around 1:20pm and I am able to setup but it looked terrible since the letters were freestanding. I could have bought jumbo letters from the 99 cent and up store for $2.50 and then a dollar and change at the hospital gift shop for helium and saved a lot of money since they didn't even bother to do an arrangement. Instead I ended up paying them $10 a letter. Other places are around $20 a letter which seemed expensive to me, but maybe it's worth it if you actually get what you're asking for. Lastly, usually I just use Yelp for restaurants, but I learned my lesson that I should use it for other businesses as well. If I had seen the 2 stars for this place, I would have never ordered from them.

I just got off the phone with a woman from this shop. Since the minute she picked up the phone, she…read morewas rude. I explained that I passed by the shop before their closing time (6.30pm) and they were closed and she said that she leaves between 6 and 6.10pm everyday since she has "things to do". I asked what day she stays until a little later and she said Friday. I told her I was the woman who called looking for sashes and she went on and on explaining that I need to tell her with time and that is not something she can do is 2 seconds. She said this without allowing me to explain when I needed the sashes. I politely told her to wait a second and slow down because it seems that she is not listening to me and she VERY RUDELY said "no, it's just that I have things to do". I told her ok and that I will just go somewhere else and she said "Ok goodbye, God bless you". I would never give this woman business and you shouldn't either