very happy with their service…read more I had a trip and I need it for a family emergency to return earlier I was helping in New York today, April 15 by Sandy and the rest of the friendly crew and for a small free day rerouted my ticket since another passenger didn't show up I could take a seat on an earlier bus The bus is spacious has tables that fall down and I can highly recommend this company

Horrible experience. Traveling to NYC from VA and the bus broke down in the middle lane of I95. The…read morebus driver who spoke very poor English did not let us know what was going on and we sat for about 20 mins until she figured out how to get the bus moving off to the shoulder. A second bus arrived and that driver was not helpful with transferring our luggage to his bus, seeing that I had a boot on my broken ankle. Rude! Once we got to the second bus, the clients on the other bus complained that we were getting on. Our bus had a quiet aura that we adhered to the request. This bus was loud, with everyone speaking to one another, on their phones, etc. we paid for the gold bus experience and got a rotten metal experience. Coming home was better, as our driver kept us informed but the bathroom was disgusting with urine on the floor! Never will I ever travel with them in life! When I sent an email, the manager just responded with "issue do sometime happen". Poor grammar and poor service. I also reported them to BBB.

The ghost of Crystal City - seems to have emptied out in advance of development of infrastructure…read morethat is being developed in response to promises from Amazon to put in 25,000 new jobs that have not materialized after five years. The place was vibrant with pop up board games, a great Halloween costume store, fine art and jewelry shops, the whole nine yards. So far, unmet promises have drained the space of its vitality.

I didn't really use the metro much during my visit to DC. I…read morewas surprised on how clean and well maintained it was compared to the other subway lines I've witnessed! This station connects to the main hub. I vaguely remember taking a line from our hotel to The Arlington Cemetery.

Metro... Silver line...lights off, no AC... hot box... Still…read morewill get you to DC but.... Holy hell.... One of the employees headed to the front to let the engineer know about the issue with lights and ac.

What can I say..it is the metro! As is the case with most of the metro stations, the ceilings and…read moretrain platforms are just picturesque, maybe good for photo ops. I've been through this station a few times for years. The signage makes it very easy to navigate through this station. Both the silver and orange lines stop here. I didn't have much interaction with staff, but she was friendly when I asked a question. It was relatively well-kept. There are 2 flights of stairs/escalators to enter/exit the station. For a Saturday, the station wasn't terribly busy inside or even outside.

A convenient, easy metro station with a worker in the information booth to answer questions &…read moreassist. There is an elevator, escalators, and lots of machines to refill our SmartTrip app I appreciate the app because I can add money to my card and just hold my phone near the machine when I'm entering and leaving the station. I can see how much money I have left on my MetroCard. The stations are immaculate and feel very safe. There is no visible garbage, homeless, norgraffiti. All of the elevators, escalators and machines are in working order. Each train car that we were in was clean, air conditioned with information about every stop and transfer coming up.

We got to this station and were told that the silver line wasn't continuing any further past the…read morenext station. Our stop was still 11 stops away.... This was a major inconvenience not well advertised. It was quite disappointing.

It was 10 PM on a Tuesday night, I was at roughly the intersection of Glebe Road and US-50. I…read moreneeded to get to Crystal City. I figured that in lieu of walking to Ballston to take the orange line and risk a 20 minute transfer wait at Rosslyn, I would try the 23A. This bus connects Tysons Corner to Crystal City via Ballston and Shirlington. It goes down Glebe Road for much of its stretch. The bus came a few minutes behind schedule. It was very crowded when I got on, but virtually all of the people got off at Columbia Pike. The bus then look an extensive loop into Shirlington, before going to Crystal City via Glebe Road, Arlington Ridge, 23rd Street, and Crystal Drive. The entire trip to Crystal City took roughly 27 minutes. This was with virtually no traffic on the street. Overall, the bus ride was fine. The bus was clean, the driver was polite, and none of the passengers were violent or threatening. However, this bus comes very infrequently. It typically comes every half hour, but during rush hour it comes less than once per hour. This limits its usefulness.

The 16Y could be a winner. It's clean, it's affordable, it gets me downtown and back from a…read morenon-Metro rail area, and some of the drivers are very friendly. Unfortunately, during CommuteAgeddon on Wednesday, it really let down its customers. I left the office at 3:40 pm, just as the sleet/freezing rain was starting to come down. The first bus was due to arrive on 19th St near Pennsylvania at around 3:50. It arrived at 5 pm. The bus was not full. There were only about 8 people standing, and I could see empty seats in the back. The driver REFUSED to let any of us on. I was #4 in a long, long line of desperate and frost-bitten commuters. He wouldn't even crack open the door. What did he think--100 people were going to storm the bus? So appalling. His heartlessness led to my commute lasting 6 hours. I don't know what happened to the rest of the crowd, but suffice it to say that everyone dispersed when he did that--no way were we going to wait another hour or two for the next bus in what was by that point a fast and furious snowstorm.

Star Transportation is unprofessional and they absolutely don't care if older disabled people get…read moretheir rides. They don't care how late are and then they act like you're the problem when you cancel it. Their rideshare program is a joke. They'll send pick me up. I'm 3 miles away from the hospital and then drive 5 miles to Crystal city to pick up somebody else because they're going to the hospital that adds another 40 minutes to my ride and you're not going in the so the share ride shouldn't happen that way. Two people in Crystal city makes sense two people in opposite size of Arlington makes no sense at all.. I am as disappointed in the service as I can possibly be, and I've been doing it it just gets worse and worse and worse every year. The funny thing is the people who book your rides don't give a blank about your ride.

First day I moved in I go the Arlington Star program. This a lot better then Metro Access of wmata…read more Star and Red Top are great drivers. Even is a share ride program but I been lucky to getting straight ride were I need to go. To get the Arlington Book a trip. Monday - Saturday 8:30am - 6:00pm Anywhere between county like Arlington you will not be able to book after 4:00pm Mon-Friday and use it on Friday thou Sunday. Monday - Friday mostly you use a Dimond Cab most of the time use Red Top Cab. Arlington You pay by zone of $3.00 up to $10.00 a ride. If any county in the DC area I pick Arlington, VA over all of them. Don't forget get Metro Access updated at all time or you lose the program.

This location was very clean (though most stations are) and I felt safe while waiting for the Metro.read more

It might be a longer walk over here than the Rosslyn Metro Station after running the Marine Corps…read moreMarathon, but it's nowhere near as packed! It's definitely a much better station to catch a blue line train after running 26.2 miles!

The joke continues!! No air conditioning in 95 degree with all windows closed. Stop waiting tax…read morepayers money!! Past 3 months all I have heard just lip service

Here my review on the 23 and 41 bus route…read more First with the 23 bus route. With this bus line you can have the best of both world. Just like they say location, location, location. Ballston Common station just a 10 min ride away from here. Shelter is clean. Like in Arlington they have better bus service. Timing is great. Sunday need work on. Here the other world... Crystal City Metro. Even it a longer ride. Even you need to get home faster and the orange in being work on. Take the yellow or blue line here and take the 23 home. Last but not lease your back up. Use the 16 route from the Pentagon to Glebe and Columbia Pike and take the 23 bus line to get home. Also don't for get the 41 as well. 41 route. From Clarendon metro, Courthouse Metro. AMC Courthouse as well. Sweet. Only run Monday - Saturday. Don't run to late at night. If you can't make both metro line try the 10 line around the corner.

This metro station is extremely clean and efficient. A nice way to travel to and from work if you…read moreare in Pentagon City or serviced by a metro stop. $2.25 per ride is a great price to pay for the ease of travel offered by this metro stop which is just outside the pentagon entrance.

The young woman that was at the metro station assisted me today for my first turn with the transit…read moresystem. Overwhelming situation made better. But then..... as I was exiting at Pentagon City Metro, right as we pulled in, I witnessed a guy getting jumped and beat up right before the doors open. In a matter of seconds..... Definitely a scary situation to see that happen on your first ride. The poor guy hobble to the exit to notify security.