I was on the search for a new dentist when I found a flyer in my mailbox for Claireview Dental. Their flyer stated that their prices were lower than what most dentists charge and that they do direct billing. Also, free whitening...(which I never was offered or received).
This dental office is located in the rundown strip mall just off of 137 Avenue and 35th Street. The only good thing in that strip mall is the Dairy Queen, but I digress...Upon arrival, the office is extremely outdated and creepy. It doesn't look sterile in any case or form. The exam rooms are also something left to be desired. Overall, it makes you want to keep your hands in your pockets. It's filthy!!! Despite their flyer stating that they are doing extra Covid cleaning.
When you arrive, the staff ask you to go wash your hands in the bathroom. I've seen truck stops with cleaner bathrooms than this place. I told the front staff that the bathroom needed to be attended to and all I got was stares like "that's not my job". But reluctantly, it took 2 people to go look and I don't know if they even cleaned it. Does 30 seconds count for a good cleaning of a bathroom???
I had three appointments at this place: the 1st was the initial consultation, the second was to do fillings and the third, well, that was supposed to be one more filling but I ended up walking out.
The dental hygienist was nice during the initial consultation, but with sensitive teeth, I was in a lot of pain from the rough cleaning. When I told her it hurt, she was like "huh" and kept cleaning.
The second appointment, the dentist was 45 minutes late and was jumping between exam rooms. I fell sorry for the guy as his staff apparently doesn't know how to book appointments properly. Needless to say, I was sketched out with him jumping between rooms...you know, covid and all....So my second appointment which was supposed to be an hour block was 2 hours long. I could have taken a nap in the chair in the exam room. And then, the dental assistant was trying to fix a dental apparatus to the wrong teeth in my mouth. She was affixing the thing to my upper teeth, caused my gums to bleed and me being in pain, when she finally gave up and the other assistant told her it was to be affixed to my bottom teeth.
The third appointment was supposed to be one filling and a consult for a crown. After 35 minutes of waiting past my appointment time, I was done!!! Between being hurt by the hygienist, having the dentist run ragged between exam chairs and then this.....they are officially losing my business and my referrals.
The dentist was nice, but I don't think he has a clue as to what is actually happening in his office and the staff needs to pay more attention to client care and Covid standards. read more