Best. Friendliest and Professional Grooming in all of the Lake Chelan area!…read moreFrom out of town? Rest assured your family memeber is going to a safe, clean, caring and professional "beauty salon". Call in advance....

An absolutely amazing team. Does perfectly with our medium sized labradoodle, and tiny cavapoo. We…read moremake a huge effort to get in every time we're in town (3-4 times a year) cause they are just that much better than the groomers in Bellevue and it feels great too to support a wholesome local business.

If you love your pets, you will love Joey and her grooming services! (Because your pets will love…read moreher too!) She is sincere and skilled, fair and honest, and she Really puts forward into her community! You could drive to a big city groomer, but I can't imagine why anyone would. She will become a trusted member of your pet's extended family so fast! Our dog only needs the occasional nail trim which he hates at home- but she gets it done super quick and he adores her. You can't put a price on that! :)

Skilled however she can have a horrible temper with customers. Professional at face value but once…read moreyou're late by 1 minute expect the worse. More than once have I seen and experienced horrible actions on her part. Not going back and can't recommend going there unless you like subjecting yourself to that kind of behavior.

1 Star I had an…read moreextremely upsetting experience with Omak Animal Hospital and would not recommend them. Last week, my 14-year-old Yorkie was in critical condition. I called around desperately trying to find help and was told by Becky I had to pay $130 upfront just to be seen because it was considered an emergency. After arriving, we waited about 45 minutes while my dog continued to struggle. When we were finally seen, the vet provided a high-cost estimate that only addressed symptoms and did not give us clear guidance on whether this was end-of-life. Then we were told the clinic was closing for lunch and we could return later--but likely wouldn't be seen again for hours. At that point, we left because our dog needed immediate care. We went to Okanogan Veterinary Clinic instead, where they got us in right away and treated us with compassion and honesty. We ultimately had to put our dog down. The situation got worse afterward. A week later, Omak Animal Hospital called demanding payment for labs. When I called to pay the $200 bill, Becky told me it was now $250 because they had "held a spot" for me. She also claimed my initial $130 payment had been reversed (which I did not do), She accused me of stopping my bank from payment, and said I owed $200 plus additional fees of 50$ because they held a spot for us! When I tried to resolve the situation and pay what I owed, Becky transferred me to Cindy, who was immediately rude, talked over me, and threatened collections and small claims court. She also said she didn't trust me to call back and pay, even though I was actively trying to pay during that call. This experience was stressful, unprofessional, and completely lacking compassion--especially during a time when I had just lost my dog. I strongly suggest going somewhere else for care.

Do not take your beloved pet here. The receptionist was…read moreextremely nice, but there was a woman beside the main veterinarian (possibly an intern) whose behaviors were creepy. This woman (bob light brown or blonde, tall, slender ) came into the room I was waiting for a veterinarian, stood and said nothing. I had to ask if she was there to look at my cat. She was extremely ill mannered the entire time. She commanded me to hold my cat, then without any warnings, she inserted a stick into my cat anal. If she told me that's what she was going to do, I would cover my cat's head and legs with a cloth. When I explained to her about the cares received from another veterinarian prior, she acted as if I was lying and said " what? is it really? oh, I have to check that", and ran to back room. When I showed her my cat's woulds, she just stood in the room, and ignored me. I suggest you don't let this woman touch your pet or even come close to you and pet. Her behaviors are disgusting.

Great clip job on our golden doodle. Super friendly and reasonable price. Will definitely take him…read moreback. Highly recommend them.

From the owner: Locally owned and operated. Our staff love and care for you and your pet like family.read more

This is my vet. Dr. Marrone is very interested in serving your pet with honest consults to help…read moreyour pet. We moved to Seattle 5 years ago and haven't been satisfied with the total care of our dogs. We also were constantly referred to specialists, because the vet there does only basic care. So now we drive back to Winthrop for our Dogs care. I'd rather drive there for shots teeth cleaning and other services than spend 500. - 1000. On vet services because it's Seattle and they can charge more. Our Bassett Hound loves him too.

While on a hike during our a recent vacation in Winthrop, another dog charged and bit our dog,…read moreleaving a considerable gash. We called these wonderful folks and they were able to squeeze us in immediately between other procedures they had scheduled for that day. They stitched up our pup in no time and sent us home with all the medicine. They couldn't have been nicer about the whole thing! Thanks to them, what was otherwise a jarring experience ended on a good note.

The kennel was average, no frills, and could have probably used a deep cleaning. My dog was…read morereturned to me alive and unharmed, if not soaked and dirty. The appointment didn't really meet our expectations. Edit: To call me a liar on a public forum is where I draw the line. 1. I called you weeks in advance to tell you that our dog was in season. Your response was "no problem, we have a special kennel fully fenced. We'll keep her in there." When I came to drop our animal off you stated "oh, I forgot." And I only agreed to the crate being used because you said she'd be out of it twice an hour. 2. The water bowl had to have been spilled much earlier than when she "saw me and excitedly knocked it over." The bed, and her were soaked, to a degree that she had to have been kept in a soaked cage for hours. 3. When I came to get her, there was no one around to release her. So I did your job and collected my now filthy animal. 4. The kennel and office are in disgusting condition. You really should stop lying online and get to cleaning. I will never recommend your services to anyone. Have a nice day.

Awful experience.... I went to drop my dogs off and had a scheduled time set up in advance for drop…read moreoff. But upon arrival no one was there to greet me, there was no way of getting in touch with anybody and I waited for at least 45 minutes before giving up. Unfortunately, it put a huge damper in the day as the reason I needed boarding was because I made an appointment several months ago and needed to go to it and know my dogs were in a safe place. It ended up being an incredibly stressful day, which would not have happened if the owner had been professional and been there to greet me at the time we determined. I also was unaware on coming that it was a very small place, and the dogs look scared and uncomfortable. It made me really sad, I definitely recommend going somewhere else where you will be treated with respect, and acknowledgment, and where your dogs will be too.