Wanted to share the wonderful experience my daughter and I had during our recent visit. Matt and…read moreSamai were exceptionally helpful, introducing us to several new products and promotions tailored to our interests. We purchased five items and are already enjoying the three new products Matt recommended. The samples provided were also excellent, and I plan to return soon to purchase the full-sized versions. Please commend Matt and Samai for their warm, outstanding service.

I love Lush. So many amazing products with great ingredients. The store is always well organized…read moreand well stocked. Employees are extremely helpful with finding the right products. My favorites are the scrubee, honey and avocado body washes.

I had a great time at this store getting a skin consultation with Abby and the dermareader. She…read morerecommended great products, I'll be ordering the under eye treatment she recommended. It was great to see my skin under UV and see the UV damage, pores, and hydration levels as those were my biggest concerns. I wasn't sent a copy of the results afterwards, but that's all right, it seems the system is still getting up and running. I look forward to returning to a Kiehl's store in 6 months to hopefully see results from the eye treatment. Thank you!

Today is Xmas eve, this store is still open. Staff are very friendly and professional. I bought a…read moresuper corrective cream over there...it is a great and pleasant shopping experience today!

A great selection of products. I was looking for a specific eyebrow brush and they had it in both…read morebrunette and blonde. I was looking for both! Thankfully the sales associate double checked the 2 boxes at checkout since they were ringing up as 2 different prices which was weird to her and make her double check the products. Turns out the blonde one was a different brush, and they were sold out of the one I wanted. No problem, I'm just glad she caught it.

Amazing quality products skincare, makeup, hair products, perfume and service…read more Legacy Place

" Best staff and vegan products; love this store " Got…read moresome bath bombs . Some sopas all vegan and no cruelty on animal products. The staff the women today was so helpful , attentive and just knew so much about the products. It was so easy to chose with her help . I built up a product line to come in and just get what I need . Although I definitely seen some things ; I would love to try . Thank you to the staff for being so helpful; grateful. No issues with parking they have a huge parking lot that's free .

Amazing products! Love their stuff and the people who I gave them gifts from here loved them too…read more Very helpful

Asian cosmetics shop, and a few imported toys from Japan on the Hello Kitty brand and they are…read morespendy.. $50 for a stuffed toy. A Japanese shout announcement when you walk in the door. Cute, maybe, but perhaps people get the cosmetics here mostly since not a lot of toys.

My daughters and I stopped by Shibuyala twice and we love this little store! The staff are very…read morenice and friendly!! They tried their bests to assist and gave the kids free candies which they love!! And free sample mouth wash! You can find a variety of items from facial, body, make up to food or pets food from Asia in this store. My girls love the stuff animals, pens, cartoon writing paper and some cute little things here. I got the holy grail mascara (Koji Dolly) here and it is a few dollars cheaper than Amazon! I also got a box of Korean masks, which is also cheaper than I normally get from Nordstrom Rack! Highly recommended!

I typically stop in to The Body Shop once a year or so. I love their Vitamin E facial spray and…read moretheir Vitamin E eye cream and the Vitamin E nighttime facial cream. Every time I go in the store, there is some type of BOGO going on. Yesterday it was Buy 3 Get 3 Free. So I ended up with 4 Vitamin E nighttime facial creams and 2 Vitamin E facial sprays. I probably have a 2 year supply of products. Which is why I don't shop here more often!

+++++ Unbelievable hand cream - Hemp Hand Protector - Very Dry Skin…read more At first you may not like the smell but to me it is the smell of blissful relief. I've been using this hand cream for years and now have my daughters hooked on it too. It has become a night time ritual for them to get a warm hand massage. They excitedly wait for me to bring the magic tube. Made with Hemp seed oil and beeswax this thick base works wonders on their little dry hands. It is a bit greasy at first so we try not to do anything or touch anything once we've put it on. I guess that is how it became part of our quiet night time ritual. Who wouldn't enjoy having a massage? We let it do the work and soak in deep while we sleep. My hands use to look cracked and would sometimes bleed. I tried all different types of ointments, lotions, body butters from a variety of places and none of them really worked. One tube of 3.3 oz is $18.50 and you may think this is expensive but a little goes a long long way. I've had one tube for 2 winters and it is well worth the money. They just had a holiday sale so I got two tubes free. My little 1 year old nephew has very bad skin so I am hoping this will help soothe is red chafed chunky legs. They also have Hemp body cream, chap stick and balm. I haven't tried these others since the creme works so great. They have amazing Peppermint foot scrubs, soaks, and cremes too! This store is in the mall and I haven't found the service to be overwhelming but I also know what I want and buzz in and out. 5 Stars for the products but given the location I'll go with 4 just because going in and out of the mall off route 9 can be a buzz kill.

The staff is so friendly and helpful. I almost never leave without buying something. It's fun to go…read moreout on a limb and try a new scent, they all smell great.

Concern Regarding Customer Service Experience at Franklin Bath & Body Works…read more Dear Store Manager, Today, we visited the Bath & Body Works store in Franklin intending to purchase several items, including some Wallflower plug-in fragrances. During checkout, the cashier advised us to return to the sales floor and select additional scents that qualified under a promotion in order to complete our purchase. We followed her instructions and left our selected items at the register while we chose additional products. When we returned to the checkout area, however, the cashier continued assisting other customers rather than completing our transaction. More concerning, she appeared to prioritize two customers who seemed to be personally known to her, despite our having already been in the process of checking out. As paying customers, we expected to be treated with the same courtesy and respect afforded to everyone else in the store. Instead, we left feeling that we were treated as less important than other customers waiting to be served. We are professional minorities who live and work in this community, and we believe all customers deserve equal treatment regardless of background. We took the time to shop in your store and were prepared to make a purchase, but ultimately chose to leave because of how we were treated. We would appreciate your review of this incident and any steps that may be taken to ensure that all customers receive fair, respectful, and consistent service. Thank you for your attention to this matter.

I've been going to Credo on Newbury since they opened and was excited to see their newer Beacon…read moreHill location! Employees are so friendly and are very helpful when giving recommendations and explaining what each product is. This store is all clean and ethical beauty products which I love. They have a great mission. Although, that does mean a lot of their items come at a higher price. Overall, I love this place, great alternative to Sephora.

The staff (an older woman with dyed black hair and tarantula eye lashes) was very rude to me…read more Better luck for them next time.