If you're looking for a flooring company, stop looking, you've found them…read more Luminous Flooring exceeded every expectation I had for my kitchen remodel. From the first conversation to the final walk-through, every member of their team was friendly, professional, knowledgeable, and genuinely enjoyable to work with. They made what could have been a stressful project feel easy, and they always showed up with a positive attitude (and a good sense of humor). I'm glad I made a decision to go to the Caseyville Home Show and met these folks. We ran into a few challenges along the way (this is an almost 100 year old house with original floors). They worked with me every step of the way to find solutions and make sure everything turned out right. That level of customer service is hard to find these days. The craftsmanship is outstanding. The attention to detail is obvious, and the finished floors look absolutely incredible, and the price was very reasonable. I couldn't be happier with the final result. It's also refreshing to support a family-owned business that clearly takes pride in its work and treats customers like people, not just another job. I recommend Luminous Flooring without hesitation. If you're comparing flooring companies, you can stop now -- these are your people.

If it were possible, they would get a 10 star rating. Dan Bischoff is outstanding as are the guys…read morewho refinish the floors. Floors were over 50 years old and never refinished. THEY LOOK AMAZING NOW, plus the fact that Dan and his team went out of their way to be extremely helpful and extremely thoughtful and courteous to this elderly woman. Their motto of treating customers like family is a true motto for this company.

The sales staff at Edwards was great until we had a problem. We purchased about $2,500 worth of…read morecarpet and had installation completed on 8/28/15. It was a Friday installation, and it seemed that the installers were in a hurry to leave and did not complete the installation in a professional manner. 1. The installer used the stone on my front porch as a backer to cut carpet and left cut marks in the stone. I have a photo if anyone would like to see that... 2. The tack strips on the stairs protruded through the carpet. My wife called and Don, the sales person, to explain the situation and he told her that we should hammer down the strips. I guess that means that I have to complete the job for the Edwards Crew. In the mean time, my eight year old daughter punctures the skin in heel of while walking down the stair. Don never offered to have the work corrected by his crew. 3. When the crew left there were countless pieces of cuttings laying around the floor. I called to let the Edwards office know and had the pleasure of speaking with Steve, who very nicely explained to me that they did not vacuum. The unfortunate part is that I could have raked the carpet to pick up all of the left behind scrap. It was a much larger problem than simply requiring vacuuming. Again, no offer to take care of the situation. It took us over an hour to clean up after these guys. 4. My bed and my son's dresser was not put back in the correct location. So, I had to move that as well. 5. My newly painted base boards were scratched and needed to be repainted. 6. Several hand marks and smudges on the walls had to be repaired. So, in the end, the product is fine, but the installation is very shoddy. I would not recommend Edwards or their installers in the future. When we have called the sales team to express our concerns both Don and Steve from the south Lindbergh store have expressed how sorry they are, but how they can't help. Hopefully this review will let future customers know how powerless the sales people are to deliver a quality project and how poor the installation experience was. Thanks, Lee Hahnel 8/30/15

Don and Steven at this Lindbergh location were awesome at getting me the carpet and padding I…read morewanted at the price I wanted. Very knowledgable without being pushy or know-it-alls. The estimator was spot on and very professional, and the installers did great work in a timely fashion. Very respectful and asked that I check out their work each time they completed a task. After they ripped out the old carpet and padding they ask I look at the floor and suggested taking pictures of it due to some old, very nice inlay. They did it when they finished the padding install and had me walk all over it to be sure I was happy, then again with the carpet install. They did this for each room. i could not be happier with this business and the product / service they provided. nice job guys!.

Darren and the Flooring House team were exceptional. After a recommendation from my neighbor (where…read morethey completed a much larger job even more exceptionally), the team completed the replacement of tile, grout, and even the subfloor surrounding my exterior door. They even found tile to (nearly) match the existing tile used in other parts of the house (which is at least 20 years outdated). I can't say enough about how great - and affordable - the Flooring House is!

We had a majority of our house redone, we chose the contractor and they referred us to Haus of…read moreFlooring. Although there were some frustrating situations that arose, all were resolved to our satisfaction. I would definitely refer someone to them after our experience with them.

Frank at Floor & Decor in South County, MO saved our kitchen…read more After a frustrating year of delays and no design help at a big-box store, we walked in and met Frank. He listened, looked at pictures of our house, and within minutes understood our style and what we were worried about. He helped us choose a new floor and backsplash that finally fit the kitchen we'd been trying to finish for over a year. He even suggested colors for the rest of the house. Personalized, knowledgeable, and genuinely kind. Highly recommend asking for Frank.

I completed a little DIY project to build out a small wine fridge area in our pantry, with…read moreintention to match the details in my kitchen. Backsplash for my kitchen came from Floor & Decor, so I went there to pick up the matching tile. If you have never been, this place is huge, and carries almost any kind of tile and/or flooring materials imaginable. But the sheer size of it can be a little overwhelming. Fortunately I was approached by a service employee upon entry, and guided promptly to the right tile. On my own I easily could have taken an hour to hunt it down haha. I wasn't sure what the grout was, but I had a pic and she guided me to a like shade of gray, as well as to the mastic. Supplies gathered quickly with help of capable service team on the floor. Good experience, and attached is the finished product!

I can't tell you what a wonderful experience this was. A family owned and operated store lives up…read moreto its reputation for quality merchandise and equally quality personal care. Not only did I find the lowest price on the flooring I was looking for, but their professional staff installed it for me with the utmost care. I couldn't speak more highly for the fine people at King O'tile.

Shawn did a great job helping us design our kitchen. His…read moreinstallers were very hard working and very dependable. We love our kitchen and our new flooring.

This is the go to company in St. Louis. Other companies were 6 to 8 weeks out for manufacturing and…read morethis company had cabinets on site in less than one week extremely satisfied. Thank you so much.

We had a great experience with this family-owned carpet company - Denny, Matt, Daniel, and Peggy…read morewere all just wonderful! The installation was excellent (all baseboards remained perfect - no paint repair), pricing was very fair, and everyone we worked with was kind and informative. They were reliable, respectful of our schedule, and very careful with our home throughout the entire process. Highly recommend supporting this business! We refer them all the time - their years of experience are reflected in the end result.

I must say that I have never dealt with a nicer flooring company than Barefoot Carpet Company of…read moreArnold Mo.They are very experienced all around. From the attention and help you receive when you walk into their showroom until your flooring is installed. They clean up after the work is done and make sure you are happy with the job done. They are also very honest and prompt and never leave you hanging. You will get phone calls or text to keep you informed of any matters that arise. This is a family owned business and not a large Corporation. That has a lot to say about the excellent service and job well done. I would recommend this company to the White House.

Jewell just did a complete renovation of our master bedroom/bath area to make it fully accessible…read more We're completely satisfied with the results and the experience: both top notch. Owner Wayne Arling is very responsive to calls or texts and has a crew of capable, considerate workers. We'd certainly recommend them.

Wayne Arling messed up a rehab of my house (painting, kitchen rehab, bathroom rehabs): he cut…read morecorners, lied about the progress, tacked on charges, has a hard time keeping his construction workers and couldn't get the work done in a professional manner. Avoid him and his company.

They completed my project on time, communicated well, and the price was very reasonable.read more

Straight forward with estimates. The salesman that came and gave me the estimate was trustworthy bc…read morethe day of the project he came with the two gentlemen that were going to do the actual work to ask them their opinion how to handle the situation. Their idea was really amazing and saved me over 1/4th the estimate. The work was completed that afternoon and I was very pleased. The salesman and the crew boss both reached out to me by phone to make sure I was totally satisfied before I handed over payment.