It is currently 15 minutes after the dealership closed. I was in earlier for a transmission and…read morebrake service and they scheduled me in at 10 and had me out in time for a doctors appointment. Leaving the dealership, I had a check engine light come on. Back in, diagnosed in 10 minutes. Had to make doctor appointment, Marcus said they they were there till 6. I'm back at 5:50. These guys,stayed late to fix it. Saved me another 120 mile trip. Happy camper. Extremely professional service. Color me extremely impressed. Dillon,your service department is one of the best I've encountered.

Took my vehicle into get a diagnostics and waited over a week with no help. The service desk was…read morevery passive aggressive and very unhelpful. Told me nothing was wrong with it but couldn't find the reason my vehicle wasn't turning on. And still had the nerve to charge 300 dollars.

Made an appointment for my oil change and tire rotation. I received a confirmation email and a…read morefollow up reminder email. I arrived 10 min prior to the appointment and was informed, they don't accept online appointments. In fact, they don't take appointments at all. However, I was informed I was welcome to wait 2 hours for the next available technician. I felt like I was lost in an episode of Seinfeld..... Why are you offering and confirming appointments online ? If you don't accept them at the dealership?

Dealing with their finance manager Christian has been a nightmare. He will ignore your texts/calls…read moreif you're wanting to cancel your extended warranty. He provided me with a copy of the cancellation form that he stated he would send out but according to the warranty administrator he never sent it out. Highly do not recommend that you finance anything through them as you will deal with a shady finance manager.

Gordon Dempsey has been my friend and mechanic for about 20 years. I cant say enough good things…read moreabout him. He runs his business honest and professional. He has worked on every vehicle I haved owned since I met him. Even bought a truck from his lot. Do you get the feeling I trust this guy? If you are looking for a mechanic, stop by and talk to Gordon. You wont be disappointed.

Heather and Gordon go above and beyond to make sure everything is perfect with these vehicles. I…read morehave bought numerous cars from them and have been very satisfied with them all.

If you value honesty, integrity and good customer service, then you're going to want shop somewhere…read moreelse. Scott and James have the used car salesman charm, but they lack professionalism. They do not conduct a mechanical assessment on any of the cars they offer for sale. They place profits and their personal pride over the safety and security of those driving their cars off the lot. I returned a safety hazard of a car to them only after making it clear that they were breaking the law by not disclosing problems with their vehicles. Scott will claim he bought the car back from me, but he came up over $500 short of what I paid him. We trusted Freedom Motors and they let us down.

The main guy that works here is awesome. He is so kind and compassionate about helping you. He…read moretruly wants to get people in a reliable car. He is honest and truly helpful.

I just wanted to take the time to share my experience with Lawrence Hall Chevrolet-Buick-GMC…read more I recently purchased a used 2023 Cadillac Escalade from them, and let me tell you how great Chris Chorn, the salesman from the used vehicle department, was. I'm from Arizona and found the vehicle on CARFAX, so I contacted the dealership. They transferred me to Chris, and right off the bat, he sent me really detailed pictures and videos of the car. That way, I wouldn't make the trip and end up disappointed over a scratch or something similar. He was completely honest about the car having a ding on the back and a cracked windshield, but assured me the windshield would be replaced if I bought the vehicle. Two days later, after great communication, I drove to Texas, and the car looked exactly as he had shown and described. I finally met him in person (he's a really outstanding guy), and he encouraged me to take it for a spin before buying. It drove amazingly. Unfortunately, the windshield technician brought the wrong windshield glass and couldn't replace it that same day, so Chris promised to send me a check for $620--the amount they were quoted by the replacement company. (Which I did) We went through finance, where I got GAP coverage and everything I wanted, without any pressure whatsoever. As a 39-year-old who's bought more than a dozen cars from dealerships, this was by far the best experience I've ever had. Thank you to Chris Chorn in sales and Lance Willson in finance for making this deal and experience beyond great. 10/10

Could not be happier with our experience. Adam K. at Lawrence Hall Chevy was by far the easiest…read moresalesperson I've ever worked with. I saw a pre-owned car online and messaged the dealership, and Adam responded immediately. He was extremely responsive and helpful with all of my questions. I explained that we live a few hours away but were very interested in the car. We set up a time and date to come see it, and Adam made sure the vehicle was inspected and fully detailed before we arrived. He didn't pressure us to look at other cars, didn't try to upsell anything, and was genuinely just a nice guy. After a quick test drive, my husband decided to buy the car. We were walked over to the F&I department to handle the paperwork. They knew we were coming in with our own financing and never once tried to upsell or push their financing options. The whole process was quick and painless--we were in and out in no time. Long story short: great customer service, fair pricing, and extremely easy to work with. Highly recommend Adam K. and Lawrence Hall Chevy.

Best place in Abilene to buy an affordable car! Mr Pitts is good at pleasing the customer.read more

Adrian was very professional and helpful when I got the car from here. I'm very satisfied with the…read morecar and the way he treated me and professionalism of Adrian. thank you.

Nice selection of vehicles ranging from economy cars to sports cars to heavy duty trucks. In house…read morefinancing available on certain vehicles. All staff is friendly and helpful.

I came in to look at one of the pickups on Travis Auto Group's lot and test drove it and loved it…read more Everyone there was very helpful and friendly and gave me a great deal. Mark Sanchez was the salesman who worked with me to get exactly what I asked for on the trade in. Great customer service Thank you Mark!

My husband was told it "was just the road" when he wondered if the truck needed an alignment. A…read morecouple weeks after buying the truck we finally decided to just get one done to be sure and not only did it need an alignment, it needed one long enough it needed a new tire. We didn't plan on an alignment and two tires within the first month but the lesson is learned. Pay attention to all the details. That said, once aligned the truck drives great. 100% something a dealer should do before flipping a trade in. There's no excuse. The guys were nice and they got a good rate. So a few stars are earned but the disappointment after the fact means a couple are lost.